New Creation Counseling Center

What New Creation Counseling Center does

New Creation Counseling Center (NCCC) is a 501(c)(3) nonprofit outpatient mental health provider founded in 1993 in Tipp City, Ohio, with a satellite office at Fairhaven Church in Centerville. It delivers individual, couples, child/adolescent, and family counseling; psychiatric medication management; teen skills group therapy; and telecounseling via Zoom. A flagship channel, the NEXUS school-based counseling program, embeds NCCC counselors across seven school districts in Miami and Shelby County (Anna, Bradford, Covington, Fort Loramie, Miami East, Miami County ESC, and Upper Valley Career Center).

The organization runs on a mixed revenue model combining third-party reimbursement (major insurance plans and Medicaid, including CareSource and Molina), a sliding fee scale for uninsured clients that can reduce cost to zero, and tax-deductible charitable donations (framed at $30 per session). Digital infrastructure consists of a HIPAA-compliant client portal powered by IntakeQ for scheduling, billing, and secure communication, alongside Zoom for remote sessions; the underlying clinical, accreditation, and state-certification layer (CARF highest-level accreditation and Ohio Department of Mental Health certification for behavioral health counseling, assessment, and pharmacological management) supports billing and clinical scope.

Operationally, NCCC served approximately 2,800 clients and 18,500 sessions annually, gave away roughly $300,000 in free care, and reached 480 students in schools, with a reported 25% increase in demand over the past three years. The organization is governed by a community board anchored by founding member/Board President David Mikel and embedded in a faith-based and civic ecosystem led by founding partner Ginghamsburg Church, with sustained financial support from Miami County United Way, Miami County Foundation, Troy Foundation, CareSource Foundation, Stouder Memorial Foundation, and others. The center experienced a February 2022 ransomware attack that it contained without confirmed data exfiltration, after which digital operations continued under the IntakeQ portal.

Name

New Creation Counseling Center

Legal name

New Creation Counseling Center

Website

https://newcreationcounselingcenter.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

New Creation Counseling Center is a 501(c)(3) nonprofit outpatient mental health provider in Tipp City, Ohio, delivering individual, couples, family, and adolescent counseling, psychiatric medication management, telecounseling, and school-based NEXUS services across seven districts in Miami and Shelby County.

Ownership category

akta.pro rank

Product category

Outpatient Mental Health Counseling Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Child and Youth Services (62411)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), School-Based Mental Health Therapy (Licensed Clinicians) (EDAKAMAD), Mental Health Counseling & Psychotherapy Services (EDALAFAB)

Keywords

• Outpatient mental health counseling
• Psychiatric medication management
• School-based counseling services
• Christian counseling services
• Sliding fee scale counseling

Headquarters

HQ city

Tipp City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance and Medicaid Billing: The organization accepts most major insurance plans and Medicaid (including CareSource, Molina, and other Medicaid plans) for counseling and psychiatric medication services
2. Self-Pay with Sliding Fee Scale: For uninsured clients, a sliding fee scale based on income and family size ensures affordable counseling. Clients may qualify for reduced costs or no-cost services
3. Charitable Donations: Tax-deductible donations from individuals and organizations support the mission of providing affordable counseling regardless of ability to pay. $30 covers cost of one counseling session

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

New Creation Counseling Center provides outpatient mental health counseling and psychiatric medication services to individuals, couples, children, adolescents, and families, accepting most major insurance plans and Medicaid while offering a sliding fee scale for uninsured clients. Services are delivered in-person at its Tipp City headquarters and a Centerville satellite office, via telecounseling on Zoom, and on-site at seven partner school districts through the NEXUS school-based counseling program. Support is sustained by tax-deductible charitable donations that allow the organization to give away over $300,000 in free mental health services each year.

Product overview

New Creation Counseling Center offers a comprehensive suite of outpatient mental health counseling and psychiatric medication services. The organization operates primarily as a service-based practice with the following core offerings: individual, couples, child/adolescent, and family counseling sessions; psychiatric care and medication management; NEXUS school-based counseling services across seven school districts; Teen Skills Group Therapy; and telecounseling via Zoom. A key digital component is the HIPAA-compliant Client Portal (powered by IntakeQ), which enables clients to schedule appointments, pay invoices, and communicate with staff online.

Differentiator

Problem solved

Functional benefit

Brands

• NEXUS: School-based mental health counseling program that provides services to students in their schools through partnerships with local school districts.

Products and services

• Individual Counseling One-on-one outpatient counseling sessions addressing day-to-day stresses to significant life events, using therapeutic approaches including Cognitive Behavioral Therapy, Solution Focused Therapy with Motivational Interviewing, and Trauma-Informed therapies. For individuals experiencing anxiety, depression, trauma, grief, and life transitions.
• Couples Counseling Relationship counseling for couples (married or not) addressing communication issues, fighting, parenting conflicts, and other relationship stressors.
• Child & Adolescent Counseling Mental health services for children and adolescents with family engagement in assessment and treatment planning, covering ADHD, RAD, life transitions, grief, and divorce.
• Family Counseling Counseling services involving multiple family members to address family dynamics, blended family issues, parenting skills, and family conflict.
• Psychiatric Care / Medication Management Psychiatric medication management under the leadership of Dr. Phillip Hash, including medication, psychotherapy, and education for mental and emotional disorders. Clients up to age 64 are accepted for medication management.
• NEXUS School-Based Counseling Services School-based mental health counseling program delivering services to students at seven school districts in Miami and Shelby County (Anna Schools, Bradford Schools, Covington Schools, Fort Loramie Schools, Miami County Educational Service Center, Miami East Schools, Upper Valley Career Center) during school hours.
• Teen Skills Group Therapy Combination psychoeducation and process group for teens meeting Tuesdays and Thursdays from 3:30-5:30pm, focusing on emotion identification, regulation skills, safety planning, and self-care.
• Telecounseling Remote video counseling sessions using the Zoom platform, allowing clients to access mental health services from home. Includes procedures for same-day conversion from in-person to telecounseling.

Quantifiable outcome

• 18,500 counseling and psychiatry sessions provided annually
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Ginghamsburg ChurchcoreStrategic or Co-development Partner · 1 January 1993Founding vision partner and ongoing supporter of New Creation Counseling Center. Church leadership established the counseling center vision and continues to provide dedication and support.
• Ginghamsburg ChurchcoreStrategic or Co-development PartnerFounding partner and ongoing community supporter
• Anna SchoolsmajorStrategic or Co-development PartnerSchool district partner in NEXUS school-based mental health counseling program
• Bradford SchoolsmajorStrategic or Co-development PartnerSchool district partner in NEXUS school-based mental health counseling program
• Covington SchoolsmajorStrategic or Co-development PartnerSchool district partner in NEXUS school-based mental health counseling program
• Fort Loramie SchoolsmajorStrategic or Co-development PartnerSchool district partner in NEXUS school-based mental health counseling program
• Miami County Educational Service CentermajorStrategic or Co-development PartnerEducational service center partner in NEXUS school-based mental health counseling program
• Miami East SchoolsmajorStrategic or Co-development PartnerSchool district partner in NEXUS school-based mental health counseling program
• Upper Valley Career CentermajorStrategic or Co-development PartnerCareer center partner in NEXUS school-based mental health counseling program serving students regardless of ability to pay
• Fairhaven ChurchmajorStrategic or Co-development PartnerHost site for satellite office providing counseling services to southern Montgomery County area. New Creation has office at Fairhaven Church.
• New Hope ChurchminorStrategic or Co-development PartnerSatellite office location partner
• CARFcoreStrategic or Co-development PartnerCommission on Accreditation of Rehabilitation Facilities - accrediting body for mental health services
• Ohio Mental Health and Addiction ServicesmajorStrategic or Co-development PartnerState agency partner for mental health services
• Miami County Continuum of CareminorStrategic or Co-development PartnerCommunity organization partner for housing and social services coordination

Scale indicators12 records

Recent moves3 records

Expansion highlights6 records

Broad incumbents

• BetterHelp: Largest direct-to-consumer online counseling platform offering individual, couples, and teen therapy via subscription; comparable to New Creation's telecounseling arm from a delivery-mechanism and outpatient-counseling standpoint.
• Talkspace: Online therapy and psychiatry platform serving individuals, couples, and teens via video and messaging; comparable to New Creation's combined counseling and psychiatric medication management offering via remote delivery.
• Catholic Charities USA: Large national nonprofit network delivering outpatient mental health counseling and social services including sliding-scale care; comparable to New Creation as a faith-rooted, donation-supported provider of community counseling services.

Emerging players

• Hazel Health: K-12 telehealth counseling provider that places licensed clinicians into schools via district partnerships; directly comparable to New Creation's NEXUS school-based counseling program, though operating virtually at much larger scale.
• Daybreak Health: School-partnered youth teletherapy provider serving K-12 students with licensed therapists; comparable to New Creation's NEXUS school-based program and adolescent counseling services from a youth outpatient and school-channel perspective.
• Brightside Health: Telepsychiatry and therapy provider focused on anxiety and depression with combined counseling + medication management; directly comparable to New Creation's combined counseling and pharmacological management service line.
• Charlie Health: Virtual intensive outpatient program for adolescents and young adults with mental health and substance use needs; comparable to New Creation's child/adolescent counseling and NEXUS program from a clinical positioning perspective.

Direct peers

• Thriveworks: Multi-state outpatient counseling and psychiatry practice offering in-person and telehealth sessions with insurance and self-pay options; comparable to New Creation's outpatient counseling, psychiatry, telecounseling, and insurance-billing model.
• Samaritan Counseling Center: Faith-based outpatient counseling center network offering individual, family, and couples therapy with a sliding fee scale; directly comparable to New Creation's Christian, donation-supported outpatient model across multiple locations.

Regional players

• Lutheran Services in America: Faith-rooted nonprofit network providing outpatient counseling, behavioral health, and social services through affiliated agencies; comparable to New Creation's faith-based, donation-supported, multi-site community mental health model.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NewCreationCounselingCenter
• LinkedInlinkedin.com/company/new-creation-counseling-center-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Creation Counseling Center