What Teleinfo Media Public Co. does

Teleinfo Media Public Company Limited, founded in 1991 in Bangkok and publicly listed in Thailand, operates two integrated business lines: Thailand YellowPages, a national online business directory with over 440,000 business listings, 6 million phone numbers, 153 million annual website visitors, and a mobile application; and TMC Outsourced Contact Center (OCC), a full-service BPO operation providing inbound/outbound calling, non-voice support (email, chat, social media), database services, and call center facility rental under ISO 9001:2015 certification. The company transitioned fully from print to digital media in 2017, launched a Green Card digital name card product in 2022, and has served top-tier enterprise OCC clients for more than 19 years across telecommunications, food delivery, and automotive sectors.

Revenue is generated through three streams: (1) quote-based annual subscription advertising packages on the YellowPages platform (with SEO/SXO tools, free SSL, and digital name card add-ons), targeting Thai SMEs seeking digital visibility; (2) custom-priced managed-services contracts for enterprise OCC clients, sold via dedicated account management and field sales; and (3) subscription-based Green Card digital name card products. Pricing is not publicly disclosed across any stream. Since 2019, Teleinfo Media has operated as a subsidiary within the AIS Group (Advanced Info Service Public Company Limited), Thailand's largest mobile operator, providing distribution through AIS business channels and SME programs such as AIS Infinite SMEs and ACTAP.

The company employs 501-1,000 staff, maintains its Bangkok headquarters, and is led by Managing Director Ms. Kamonkarn Nitasuwan (also General Manager of AD Venture Public Company Limited). Teleinfo Media has accumulated industry recognition including TCCTA Contact Center Awards in 2024 and 2025 and ISO 9001:2015 certification for OCC operations achieved in September 2020.

Name

Teleinfo Media Public Co.

Legal name

Teleinfo Media Public Company Limited

Website

https://teleinfomedia.co.th

Company type

Public

Founded year

1991

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Teleinfo Media Public Co. is a Thai public company operating Thailand YellowPages, a national online business directory with 440,000+ listings, and TMC Outsourced Contact Center, an ISO-certified BPO service. Founded in 1991 and part of AIS Group since 2019, it serves Thai SMEs via directory advertising and enterprise clients via outsourced call center services.

Ownership category

akta.pro rank

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. YellowPages Advertising: Digital advertising services on Thailand YellowPages platform, offering various ad formats with SEO management, digital name cards, and B2B2C e-marketplace services. Revenue generated from businesses purchasing advertising space on the platform.
2. Outsourced Contact Center Services: Full-range call center outsourcing including inbound services (call answering, complaint handling, order taking), outbound services (telemarketing, telesales, tele surveys), non-voice services (email, chat, social media), database update services, and facilities rental with call center system installations.
3. Digital Name Card (Green Card): Subscription-based digital business card product launched in 2022 for professionals in the digital age.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Teleinfo Media Public Company Limited operates Thailand YellowPages, the largest online business directory in Thailand with over 440,000 listings, providing digital advertising services with SEO/SXO tools, Green Card digital name cards, and B2B2C e-marketplace capabilities. The company also operates TMC Outsourced Contact Center, a full-service call center offering inbound/outbound calling, non-voice support, database management, and facility rental to enterprise clients under ISO 9001:2015 certified operations. The company transitioned fully from print media to digital operations in 2017.

Product overview

Teleinfo Media Public Co. operates two core business lines: (1) Thailand YellowPages, an online business directory platform with over 440,000 listings offering SEO/SXO tools, digital name cards, and B2B2C e-marketplace services, available via web and mobile app; and (2) TMC Outsourced Contact Center, a full-service call center providing inbound/outbound calling, non-voice support (email, chat, social media), database services, and facility rental. The company also offers supplementary digital products like Green Card digital name cards launched in 2022. The portfolio transitioned fully to digital in 2017 when print YellowPages was discontinued.

Differentiator

Problem solved

Functional benefit

Brands

• Thailand YellowPages: Online business directory service with over 440,000 listings nationwide, offering SEO/SXO management, digital name card, and B2B2C e-marketplace services.
• Green Card
• TMC Outsourced Contact Center

Products and services

• Thailand YellowPages Online business directory service hosting over 440,000 business listings nationwide, providing SEO/SXO management tools, digital name cards, and B2B2C e-marketplace capabilities for advertisers in the digital era.
• TMC Outsourced Contact Center (OCC) Complete and standardized outsourced call center customer service providing inbound call handling, complaint management, outbound telemarketing, non-voice services (email, chat, social media), database update services, and call center facility rental without requiring client investment in systems.
• Green Card Digital Name Card Digital name card product launched in 2022 to support professional networking and digital-era work practices, enabling users to share contact information electronically.

Quantifiable outcome

• 153 million website visitors per year on YellowPages platform
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered minor.

• AIS Infinite SMEs (ACTAP)minorGTM or Marketing Partner · 1 December 2025TMC participated in ACTAP 2025 as part of AIS Infinite SMEs initiative, showcasing YellowPages and Green Card digital name card products targeting accounting consultants.
• SMART SMEs GO Digital & AI ProgramminorGTM or Marketing Partner · 1 September 2025TMC and ADV jointly participated in the SMART SMEs GO Digital & AI program launched by AIS to support SME digital transformation.
• ISUZU Hi Lander Club ThailandminorGTM or Marketing Partner · 1 October 2020TMC OCC partnered with ISUZU Hi Lander Club Thailand for CSR activities, including a charity event in October 2020 donating to children in Angthong province.
• eTouch Co., Ltd.minorStrategic or Co-development Partner · 1 June 2018YellowPages partnered with eTouch to enhance online marketing capabilities for SMEs. The MOU signing in June 2018 was aimed at strengthening digital marketing services and providing training on digital products for SMEs.
• E-Industry Network Co., Ltd. (อี-อินดัสทรี เน็ตเวิร์ค)minorStrategic or Co-development Partner · 1 August 2015TMC signed the Thailand Qualified Suppliers agreement with E-Industry Network to jointly manage advertising space on websites within the E-Industry Network portfolio, including www.ftiebusiness.com, to step into the Digital Economy era.

Scale indicators7 records

Recent moves13 records

Expansion highlights5 records

Broad incumbents

• Teleperformance: World's largest outsourced contact center and CX provider operating across telecom, food delivery, and automotive verticals. Directly comparable to TMC's Outsourced Contact Center in service scope and client industries, but at vastly greater global scale.
• Yelp: Global online business directory and review platform monetized through paid advertising for local businesses. Comparable in business model (paid SMB listings + advertising) but far larger and consumer-review-led versus Teleinfo Media's listings-led model.
• TTEC Holdings: Global digital customer experience and contact center outsourcer with significant Asia-Pacific delivery including Thailand operations. Comparable to TMC OCC in end markets served and managed-services delivery model.
• Concentrix: Global customer experience and contact center outsourcing company serving enterprise clients across telecom, retail, and automotive — direct functional overlap with TMC's OCC offering in terms of inbound/outbound and non-voice services.
• Foundever: Major global CX/BPO provider (formerly Sitel) offering omnichannel contact center services including inbound, outbound, and digital channels — functionally aligned with TMC's full-service OCC suite.

Direct peers

• Sulekha: Indian online classifieds and business directory platform serving local businesses and consumers. Operates a comparable SME advertising and local discovery model similar to Thailand YellowPages.
• Truecaller: Global caller-ID and phone number directory app with 400M+ users and a business listing/discovery vertical. Highly comparable to Teleinfo Media's 1188 voice directory and YellowPages app, with much larger international scale.
• Justdial: India's leading local search and business directory platform offering paid listings, B2B marketplace, and SME digital marketing services. Closely mirrors Teleinfo Media's YellowPages business model of monetizing curated business listings via subscription advertising.

Emerging players

• Startek: Global contact center and customer experience outsourcer with Asia-Pacific delivery and telecom/food delivery clients. Comparable mid-tier scale and vertical mix to TMC's OCC business.
• Local.com: US-based local search and directory advertising platform monetizing SMB listings through subscription packages. Niche but direct functional analog to Teleinfo Media's YellowPages SME advertising packages.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/yellowpagesthai
• Facebookfacebook.com/thailandyellowpages

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teleinfo Media Public Co.