What Gerenet Technology does

Gerenet Tecnologia is a privately held Brazilian software company, founded in 1992 and headquartered in Pirapozinho, São Paulo, that develops GereISP, an integrated cloud-based ERP platform purpose-built for internet service providers (ISPs) and telecommunications operators in Brazil. The core GereISP platform comprises over 40 modules organized into six functional groups (Sales, Financial, Attendance, Production, Networks, and Management) and integrates natively with network equipment (NAS, OLT, Radius, routers), banking APIs, payment gateways, and external accounting systems via a multi-tenant, elastic architecture designed for redundancy and scalability. The company has expanded the platform into a ten-product ecosystem that includes GereCRM (sales pipeline management), Geredesk (WhatsApp-integrated helpdesk), GereApp (white-labeled subscriber self-service app), GereTech (field technician app), GereMap (georeferenced network documentation), GereBoss (executive dashboard), Aceite Digital (electronic signatures), and GED (electronic document management), and in 2025 added Gere.AI, a conversational AI layer that allows users to query ERP data and generate reports in natural language.

Gerenet generates revenue primarily through recurring monthly subscriptions to the GereISP platform, priced on a per-subscriber basis with tiers ranging from 1,000 to above 50,000 subscribers managed by each ISP customer. Pricing is not publicly disclosed; quotes are provided on request via a contact form. The company employs a direct sales-led go-to-market targeting Brazilian ISPs, with lead generation through a content-rich website, an active presence on Facebook, Instagram, LinkedIn, and YouTube, and direct outreach via WhatsApp and dedicated phone lines for commercial, support, and executive contacts. All named customers (NetFast Telecom, New Zapper, Funnet, NJCI - Net Jacarei) are SMB ISPs, and the platform is positioned around Anatel regulatory compliance, LGPD data protection, and quantified operational outcomes (e.g., 85% reduction in billing time, 30% reduction in delinquency, 40% reduction in churn).

The company is independently owned with no disclosed institutional investors, venture capital backing, or parent company, and operates exclusively within the Brazilian market. Customer concentration is low to moderate, with a long-tail distribution of SMB ISP customers and no large anchor accounts disclosed. Recent strategic activity is centered on the 2025 Gere.AI launch and continued ecosystem buildout, with growth appearing moderate and organic rather than venture-scaled.

Name

Gerenet Technology

Legal name

GereNet Tecnologia

Website

https://gerenet.com.br

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Short description

Gerenet Tecnologia is a privately held Brazilian software company founded in 1992 that builds GereISP, a cloud-based ERP platform with 40+ integrated modules purpose-built for internet service providers and telecom operators in Brazil, monetized via per-subscriber SaaS subscriptions.

Ownership category

akta.pro rank

Product category

Telecom ISP Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Computer Related Services (541519)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industry

ERP Managed Services & AMS (Application Management) (BPAEAGAB)

Keywords

• ISP management software
• Telecom ERP platforms
• Broadband billing systems
• ISP network operations
• Subscriber lifecycle management

Headquarters

HQ city

Pirapòzinho

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. GereISP ERP Subscription (Per Subscriber Model): GereNet generates revenue primarily through recurring subscription fees for its GereISP ERP platform, billed per ISP subscriber managed within the system. The per-subscriber pricing model aligns with the number of internet subscribers/clients each ISP customer manages, creating a scalable, predictable recurring revenue stream tied to customer base growth. The company offers tiered plans based on subscriber count (1,000 / 2,000 / 3,000 / 4,000 / up to 10,000 / above 50,000 subscribers), indicating a tiered per-subscriber pricing structure.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Gerenet Technology develops and sells GereISP, an integrated ERP and operations platform built specifically for Internet Service Providers (ISPs). The platform unifies more than 40 modules across sales, financial, customer service, production, network, and management functions, covering broadband billing, collections, CRM, helpdesk, network monitoring, executive reporting, and subscriber self-service. The company monetizes the platform on a recurring subscription basis, with pricing scaled to the number of subscribers on each ISP customer.

Product overview

Gerenet Technology offers GereISP, a comprehensive ERP ecosystem specifically designed for internet service providers (ISPs), featuring over 40 integrated modules across six functional groups. The core GereISP platform handles financial management, network integration, and customer service operations. This core is supplemented by specialized add-on modules: GereCRM for sales pipeline management, Geredesk for WhatsApp-based customer service, GereApp for end-customer mobile access, GereTech for field technician support, GereMap for georeferenced network documentation, and GereBoss for executive dashboards. The company has recently added Gere.AI as an AI layer enabling natural language interaction with the ERP system.

Differentiator

Problem solved

Functional benefit

Brands

• GereISP: Complete ERP system developed specifically for internet service providers with over 40 modules in sales, financial, attendance, production, network, and management functions.
• GereCRM
• Geredesk
• Geremap
• GereTech
• GereApp
• GereBoss
• Gere.ai

Products and services

• GereISP Integrated ERP and operations platform purpose-built for Internet Service Providers (ISPs), covering sales, financial, customer service, production, network operations, and management across more than 40 modules. Designed as the primary system-of-record and system-of-engagement for ISP businesses, sold on a per-subscriber subscription basis.
• Gere.AI AI conversational layer for the GereISP platform that allows ISP operators to query data and trigger operational actions through natural language within the existing ERP environment. Sells as part of the GereISP subscription suite (2025 release).

Quantifiable outcome

• 85% reduction in billing time
• +7 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability4 records

Feature14 records

Scale indicators6 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• TOTVS: TOTVS is Brazil's largest ERP vendor with broad horizontal and vertical ERP offerings. Although it does not focus exclusively on ISPs, it represents an incumbent threat if it deepens telecom-sector functionality.
• SAP Business One: SAP Business One is a global mid-market ERP suite that mid-to-large Brazilian ISPs could adopt as a horizontal alternative to a vertical specialist. Comparable in core financials, CRM, and procurement modules.
• Salesforce Industries: Salesforce Industries offers communications-specific CRM, billing, and customer engagement solutions for telecom operators. It competes for the same ISP customer relationship and service management workloads GereISP addresses.
• Oracle NetSuite: NetSuite is a global cloud ERP platform used by mid-market companies across verticals. It is comparable as a horizontal alternative for ISPs that prefer a broader ERP ecosystem over GereISP's vertical specialization.

Direct peers

• Splynx: Splynx is a global ISP billing and network management platform with CRM, ticketing, RADIUS, and finance modules. It is the most direct international competitor to GereISP in providing an integrated ISP-focused software suite.
• UISP (Ubiquiti Networks): UISP is Ubiquiti's ISP-grade network management platform covering CRM, billing, provisioning, and network monitoring. Comparable to GereISP in target customer and overlapping functionality, particularly the network operations layer.
• Sonar (by Kilio Software): Sonar is an ISP operations platform providing billing, ticketing, RADIUS, and network management for internet service providers. It is a direct peer in the global ISP software category, competing on similar feature breadth.

Regional players

• VISP (Vixtel): VISP is a Brazilian ISP management platform offering billing, CRM, and network provisioning for ISPs. It is the closest domestic direct competitor to GereISP, competing for the same Brazilian ISP customers.
• IXC Soft: IXC Soft is a Brazilian ISP management system with billing, financial, network, and contract modules. It competes head-to-head with GereISP in the Brazilian ISP vertical with a comparable feature set.
• Conecto (Hubsoft): Hubsoft is a Brazilian provider of ISP management software offering billing, CRM, service orders, and WhatsApp integration. It is a domestic competitor targeting the same Brazilian ISP vertical as GereNet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights1 record

Customer concentration

• YouTubeyoutube.com/@GerenetTecnologia
• Facebookfacebook.com/gere.net.br
• LinkedInlinkedin.com/company/gere-net-br
• Instagraminstagram.com/gere.net.br

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gerenet Technology