SnapWorx
SnapWorx provides patient contact management and workflow optimization software for healthcare providers. Founded in 2017 in Brentwood, USA, the company is now delivered within Brightree's (ResMed) HME/DME and post-acute care resupply platform.
- Company typePrivate
- Founded2017
- HeadquartersBrentwood, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What SnapWorx does
SnapWorx is a software company focused on patient contact management and workflow optimization, founded in 2017 and headquartered in Brentwood, United States. The company's web presence (snapworxllc.com) currently redirects to Brightree's patient resupply page on brightree.com via a SnapWorx-tagged UTM, indicating SnapWorx's technology and operations have been absorbed into Brightree LLC, a ResMed subsidiary serving post-acute care providers. Within Brightree's resupply product line, SnapWorx's contact-management and workflow-automation capabilities map to modules such as Brightree Connect (digital resupply workflow), Brightree SNAP (advanced automation for scaling operations), Resupply Voice Services (AI-powered and live-agent patient outreach), Resupply Essentials (outreach automation for small and regional providers), Resupply Order Processing (insurance verification and document management), and Resupply Analytics (KPI dashboards benchmarked against industry data).
SnapWorx firmographics
Firmographics- Name
- SnapWorx
- Legal name
- Brightree LLC
- Website
- https://snapworxllc.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Short description
- SnapWorx provides patient contact management and workflow optimization software for healthcare providers. Founded in 2017 in Brentwood, USA, the company is now delivered within Brightree's (ResMed) HME/DME and post-acute care resupply platform.
- Ownership category
- akta.pro rank
SnapWorx industry classification
Industry- Product category
- Healthcare Workflow Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)
- akta.pro secondary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
Keywords
Where SnapWorx is headquartered
LocationHeadquarters
- HQ city
- Brentwood
- HQ country
- United States
- HQ region
- North America
Markets served
SnapWorx business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
SnapWorx product offering
Product offeringCore offering
SnapWorx is a software company providing patient contact management and workflow optimization for Home Medical Equipment (HME) and Durable Medical Equipment (DME) providers. Its platform automates recurring patient resupply operations through multi-channel patient outreach, eligibility and payer-rules verification, order processing, and analytics dashboards. Offerings span lower-touch resupply workflows, advanced automation for scaling providers, AI-powered and live-agent voice services, and resupply analytics, sold as a cloud-based SaaS suite.
Product overview
Brightree Patient Resupply is a unified software platform designed for HME/DME providers to automate and manage patient resupply operations. The platform includes multiple integrated modules: Connect (core lower-touch resupply workflow), SNAP (advanced automation for scaling operations), Voice Services (AI-powered and live agent patient outreach), Essentials (automated outreach for small/regional providers), Order Processing (insurance verification and document management), and Analytics dashboards (performance tracking against industry benchmarks). The system supports multiple engagement modalities including IVR, email, mobile app, web portal, and guided calling to help providers increase order volume and patient retention while reducing manual processes.
Differentiator
Problem solved
Functional benefit
Brands
- Brightree Connect: Original lower-touch resupply solution that establishes a digital workflow for automatically identifying patients eligible for resupply, guiding them through an automated ordering process, and verifying insurance and billing information.
- Brightree SNAP
- Resupply Voice Services
- Resupply Essentials
- Resupply Order Processing
- Resupply Analytics dashboards
Products and services
- Brightree Patient Resupply
Companies that use SnapWorx
Customer profileIdeal customer profiles2 records
SnapWorx technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
SnapWorx partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights5 records
SnapWorx competitors and assessment
Company assessmentDirect peers
- Homecare Homebase: Homecare Homebase delivers home health and hospice software with mobile point-of-care and patient workflow automation, competing with SnapWorx for similar post-acute provider customers and workflow automation budgets.
- Citus Health: Citus Health offers a patient-engagement and messaging platform for home infusion, home health, and HME providers, closely paralleling SnapWorx's multi-channel patient outreach and order workflow capabilities.
- KanTime: KanTime provides EMR and operational software for home health, hospice, and HME providers, including patient engagement and documentation workflows that overlap directly with SnapWorx's offering.
- PlayMaker Health: PlayMaker Health delivers CRM and patient-engagement software purpose-built for post-acute providers (home health, hospice, HME), directly competing with SnapWorx's patient-contact and resupply pipeline functionality.
- MatrixCare: MatrixCare offers EHR and care-coordination software across skilled nursing, home health, and HME/DME, overlapping directly with SnapWorx's resupply automation and patient-engagement functionality for post-acute providers.
- Forcura: Forcura provides document workflow, secure messaging, and care-coordination software for post-acute providers (including HME and home health), overlapping with SnapWorx's Order Processing and patient-contact automation modules.
- Axxess: Axxess provides software and patient-engagement tools for home health, hospice, and HME/DME providers, making it one of the closest direct competitors to SnapWorx's resupply and patient-contact workflows within the post-acute market.
Broad incumbents
- Netsmart Technologies: Netsmart is a large, publicly traded EHR and care-coordination platform serving behavioral health, home health, hospice, and senior living; it is a broad incumbent whose post-acute modules overlap with SnapWorx's HME resupply and patient-engagement workflows.
- WellSky: WellSky offers a broad healthcare technology platform spanning hospital, post-acute, and human services, including HME/DME software — making it a broad incumbent peer rather than a head-to-head resupply specialist.
Emerging players
- Medalogix: Medalogix provides analytics and predictive models for home health and post-acute providers, overlapping with SnapWorx's Resupply Analytics benchmarking capabilities as an emerging, analytics-focused competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
SnapWorx social profiles
Digital presenceSnapWorx financial estimates
Financial estimateRevenue estimate
Valuation estimate
SnapWorx leadership team
Management profileNumber of profiles
Profiles1 record
SnapWorx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SnapWorx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SnapWorx
What does SnapWorx do?
SnapWorx is a software company providing patient contact management and workflow optimization for Home Medical Equipment (HME) and Durable Medical Equipment (DME) providers. Its platform automates recurring patient resupply operations through multi-channel patient outreach, eligibility and payer-rules verification, order processing, and analytics dashboards. Offerings span lower-touch resupply workflows, advanced automation for scaling providers, AI-powered and live-agent voice services, and resupply analytics, sold as a cloud-based SaaS suite.
Is SnapWorx a public or private company?
SnapWorx is a private company. It is classified as corporate owned and is currently operating.
When was SnapWorx founded?
SnapWorx was founded in 2017.
Where is SnapWorx based?
SnapWorx is headquartered in Brentwood, United States, in the North America region.
Who are SnapWorx's main competitors?
Direct peers on record are Homecare Homebase, Citus Health, KanTime, PlayMaker Health, MatrixCare, Forcura and Axxess. Broad incumbents are Netsmart Technologies and WellSky. Medalogix is listed as an emerging player.
Does SnapWorx have an API?
No public API is recorded for SnapWorx.
What industry is SnapWorx in?
SnapWorx's product category is Healthcare Workflow Software. Its primary akta.pro industry code is HLALABAJ, Patient Engagement, Education & Messaging Platforms (portal/CRM integrated), with a secondary code of HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows). Its NAICS code is 518 and its SIC code is 7372.