Capability

What Capability does

Capability is a Dutch occupational health service (arbodienst) headquartered in Zaltbommel that helps employers manage employee absenteeism, statutory occupational-health compliance and sustainable employability. Founded in 2004 and operating as part of Prevermo Groep, the company serves small and medium enterprises (MKB), large corporates (Grootzakelijk), temp agencies (Uitzenders), insurance advisors and individual employees across more than 26 Dutch locations, combining owned offices with a partner-network delivery model. Its core technology is XpertSuite, a digital absence-management platform featuring DataSafe for GDPR-compliant centralized storage and DialoogXpert for secure stakeholder messaging; the platform integrates bi-directionally with employer HR/payroll systems and with sick-leave insurer portals (A.S.R. Verzuimsignaal, Felison Verzekeringsinzicht).

Capability monetizes through three annual subscription tiers priced per employee per month — Basic at €44.03, Plus at €144.68 and Complete at €188.27 — augmented by professional services billed hourly or per consultation (e.g., €75.20 per 15-minute doctor consultation, €160.45/hour for an absenteeism manager, €1,445 per labor-expert assessment) plus additional interventions. Go-to-market combines dedicated account managers for enterprise, an online self-service portal (Mijn Capability) for SMBs and referral partnerships with insurance advisors. The company's operating model rests on task delegation between occupational physicians and specially trained absenteeism managers, codified through the Capability Academy training program; the company is SBCA-certified, ISO 9001 / ISO 27001 certified, GDPR-compliant and a B Corp since 2024.

Name

Capability

Legal name

Capability

Website

https://capability.nl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Capability is a Dutch occupational health service (arbodienst) that helps employers manage absenteeism, statutory compliance and sustainable employability via the XpertSuite digital platform and a tiered per-employee subscription, serving SMEs, corporates and temp agencies across the Netherlands.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Professional Employer Organizations (561330)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Contractor Management Systems (CMS) & Workforce Management (BPACAGAE)

akta.pro secondary industries

Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL), Contractor Benefits & Perks Administration (BPACAGAJ), Employee Assistance Programs (EAP) Management (HLAEAHAB), Agent of Record (AOR) for Staffing & Payrolling (BPACAHAF)

Keywords

• Occupational health services
• Absenteeism management
• Sick leave management
• Workplace health prevention
• Employee health monitoring

Headquarters

HQ city

Zaltbommel

HQ country

Netherlands

HQ region

Europe

Offices30 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Occupational Health Subscriptions: Annual subscription fees per employee for occupational health services. Three tiers available: Basic (€44.03/month), Plus (€144.68/month), and Complete (€188.27/month). Pricing based on per-employee coverage.
2. Professional Services: Additional services billed at hourly or per-consultation rates including doctor consultations (€75.20 per 15 min), absenteeism manager (€160.45 per hour), labor expert assessments (€1445.00), and various administrative tasks.
3. Intervention Services: Additional interventions and services beyond the subscription package, including absenteeism management meetings, action plans, and multidisciplinary consultations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Capability is a Dutch occupational health service (arbodienst) that helps employers manage employee absenteeism, occupational health compliance, prevention (PMO and RI&E), and sustainable employability. Its core delivery combines certified occupational physicians and trained absenteeism managers with the proprietary XpertSuite platform for absence tracking, secure data handling, and insurer integrations. Service is packaged into Basic, Plus and Complete subscription tiers billed per employee per month, supplemented by hourly professional services and targeted interventions.

Product overview

Capability is an occupational health service (arbodienst) offering absenteeism management, prevention, and sustainable employability services primarily in the Netherlands. Its product portfolio is organized around three subscription tiers (Basic, Plus, Complete) priced at €44.03, €144.68, and €188.27 per month respectively, all anchored by the XpertSuite digital platform for absence registration and tracking. Clients access services through the XpertSuite portal, the Mijn Capability (My Capability) self-service portal for contract and invoice management, and via integrations with sick leave insurance providers (Felison Verzekeringsinzicht and A.S.R. Verzuimsignaal). Key platform features include DialoogXpert for secure employer-absence manager messaging, the DataSafe for GDPR-compliant data storage, and the Capability Academy for internal staff training. The company also provides interventions, training programs, and prevention services (PMO, RI&E) as part of its broader service offering.

Differentiator

Problem solved

Functional benefit

Brands

• XpertSuite: The absence tracking and management system used by Capability for employers to track employee absenteeism files.

Products and services

• XpertSuite Proprietary digital absence management platform for employers and Capability staff to register sick leave, track recovery notifications, manage re-integration dossiers and "plan van aanpak" documents, store employee files, exchange secure messages via DialoogXpert, run tasks and produce statistical reports. Includes the GDPR-compliant DataSafe vault for centralized employee data and authorized chain-partner sharing.
• Capability Basic abonnement Entry-level occupational health subscription for Dutch employers, providing access to XpertSuite, absenteeism registration, identification of frequent absenteeism, recovery tracking for sickness net and wage/personal injury benefits, employer file access, anonymized benchmark management information, and basic on-request service. Priced at €44.03 per employee per month, billed annually.
• Capability Plus abonnement Mid-tier occupational health subscription including all Basic features plus consultation preparation, abbreviated problem analysis, current assessment, monitoring by an absence manager, absenteeism management meetings, workability profile, and UWV-related assessments (EZWB and TVB2). Priced at €144.68 per employee per month, billed annually.
• Capability Complete abonnement Full-service occupational health subscription for Dutch employers including all Basic and Plus features plus additional doctor consultations, re-integration guidance (re-integratiebegeleiding), adjustment of problem analysis, and end-to-end absenteeism management. Priced at €188.27 per employee per month, billed annually.
• Mijn Capability Self-service client portal for Capability customers to manage contract administration, download invoices and invoice specifications, submit quarterly employee count reports, and communicate with Capability account management.
• Verzuimpreventie (prevention services) Dutch occupational health prevention offering that helps employers reduce absenteeism through preventive medical examinations (PMO), RI&E workplace risk inventories and evaluations, and other prevention activities including targeted interventions.
• Interventies Targeted occupational health interventions sold to employers to enhance employee employability, including absenteeism management meetings, action plans, multidisciplinary consultations, and coaching delivered through partners such as Onze Coach.
• Trainingen Training services delivered by Capability to employer organizations and their employees covering absenteeism, prevention, and Dutch occupational health legislation (Arbo).
• Professional services (doctor consultations, verzuimmanager, labor expert) Hourly and per-consultation professional services offered by Capability including doctor consultations (€75.20 per 15 minutes), absenteeism manager time (€160.45 per hour), and labor expert assessments (€1,445.00), plus administrative tasks with interpreter fees of €23.58; emergency consultations at 150% of standard rate and travel time billed hourly.

Quantifiable outcome

• Quick response times with no long waiting periods for occupational health consultations
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Prevermo GroepcoreStrategic or Co-development PartnerParent company and co-expert network. Prevermo encompasses multiple organizations working together on employee employability with shared expertise and resources. Capability is part of the Prevermo group.
• PrevermocoreStrategic or Co-development PartnerCo-experts within the Prevermo network providing additional expertise in occupational health and employee wellbeing
• AdapticsminorStrategic or Co-development PartnerPartner location in Arnhem providing occupational health services
• NolostminorStrategic or Co-development PartnerPartner organization contributing to Capability's service network
• AmplooiminorStrategic or Co-development PartnerCo-expert partner providing specialized occupational health services including corporate social work
• Onze CoachminorStrategic or Co-development PartnerPartner providing coaching services as part of Capability's intervention offerings
• Stichting Menselijke RevolutieminorStrategic or Co-development PartnerHuman-centered organization initiative. Capability is a proud partner of the Human Revolution foundation, promoting people-centered approaches in the workplace
• A.S.R.minorChannel Partner/ Reseller/ DistributorSick leave insurance provider with integration to Capability's XpertSuite system for streamlined absence reporting
• FelisonminorChannel Partner/ Reseller/ DistributorSick leave insurance provider integrated with Capability's services for combined occupational health and insurance solutions
• De BedrijfspoliminorStrategic or Co-development PartnerPartner location in Beegden and Nijmegen for occupational health consultations
• ADDminorStrategic or Co-development PartnerPartner locations in Breda and Eindhoven for occupational health services
• GXOminorStrategic or Co-development PartnerLogistics partner with multiple locations across the Netherlands for occupational health services

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• HumanTotalCare: Dutch occupational health and absenteeism service provider serving corporate and SME clients with bedrijfsartsen, verzuimmanagers, and prevention programs. Closely comparable service portfolio and target segments, operating at broader national scale.
• ArboNed: Largest Dutch arbodienst offering occupational health, absenteeism management, and prevention services to employers nationwide. Directly comparable in product offering (tiered subscriptions, sick-leave management, RI&E) and customer base, but with significantly greater national scale.
• Springco: Dutch occupational health and absenteeism service provider with strong SME focus. Comparable subscription-based model and similar pain-point resolution around verzuim for Dutch employers.
• Beter Healthcare: Dutch provider of occupational health, prevention, and absenteeism services to corporate and SME clients. Directly comparable service tiers and customer segments with a national footprint.
• Maetis: Dutch occupational health and HR services firm offering arbodienstverlening, verzuim management, and employability programs. Directly comparable service model focused on mid-market and corporate Dutch employers.
• 365 / Zilveren Kruis Arbodienst: Insurer-affiliated Dutch occupational health service providing absenteeism management and re-integration services. Comparable in core offering with bundled sick-leave insurance integrations, similar to Capability's A.S.R. and Felison partnerships.

Broad incumbents

• SD Worx: European HR, payroll, and workforce management services provider with Dutch operations. Comparable on employer-of-record and HR-administration dimensions, but with a much broader portfolio beyond occupational health.
• AFAS Software: Dutch HR, payroll, and ERP software vendor widely used by Dutch employers for workforce administration. Comparable on HR-system integration and Dutch employer customer base, though operating as software infrastructure rather than occupational health service.

Regional players

• Stigas: Sector-specific Dutch occupational health service focused on agricultural and green-sector employers. Comparable occupational health offering, but serves a distinct vertical and primarily regional member base rather than competing for generalist enterprise clients.

Emerging players

• OpenUp: European mental-health and wellbeing platform offering EAP-like services to employers. Partially overlapping with Capability's employee wellbeing and absenteeism-prevention offering, but focused on digital mental health rather than full arbodienst services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CAPABILITY_NL
• Facebookfacebook.com/CapabilityNL
• LinkedInlinkedin.com/company/capability

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capability