IPCONNEX

What IPCONNEX does

IPCONNEX Services Inc. is a privately held, Montreal-headquartered managed IT services provider founded in 2021 as a spin-off from Transat Telecom (2015). The company is registered in Quebec, Canada, and operates from four offices — Montreal (HQ), Calgary, Brandon FL (USA), and Algiers (Algeria) — with a named leadership team of CEO Omar El-Mohri, Sales Manager Sami Suliman, and Technical Manager Nacer Abdallah. It targets small and medium-sized businesses, primarily those with 20–200 users and limited internal IT capacity, across Montreal, Calgary, and the broader Canadian market.

The company's service portfolio spans six core lines: managed IT services (acting as an outsourced IT department with 24/7 proactive monitoring, help desk, patch management, and vendor coordination); IT infrastructure (network design, servers, storage, Azure/cloud, hybrid architectures); IT systems (Windows 11 deployments, Microsoft 365 provisioning and management, server deployment); cybersecurity (security audits, firewalls, endpoint protection, identity management); hardware procurement as an authorized reseller of HP, Dell, Lenovo, Cisco, and Fortinet; and software licensing via a Pax8 partnership covering Microsoft 365, Teams, Veeam Backup, Zoom, and Azure. In parallel, IPCONNEX runs an ERPNext (Frappe-framework open-source ERP) implementation practice staffed by certified developers, and offers custom software development and website design. A self-hosted ERPNext instance is used internally for CRM, project tracking, and the customer portal, with data resident in Canada. The technology stack is otherwise standard SMB-IT: Microsoft 365, Azure, VMware vSphere, Hyper-V, Microsoft Intune, and Fortinet/Cisco security infrastructure.

IPCONNEX's go-to-market is sales-led, combining direct phone outreach (514-360-9191), website contact forms, and a bilingual EN/FR web presence. Pricing is quote-based on managed IT, with Microsoft 365 listed publicly in CAD at $7.20 (Basic), $15.10 (Standard), and $26.00 (Premium) per user per month. The company also operates a VAR/MSP hardware-sourcing channel, accepting partner-submitted BOMs for quoting, staging, imaging, and deployment while partners retain client ownership. It is founder/management-owned with no disclosed venture capital or private equity backing, and has no disclosed revenue, headcount beyond the 1–10 band, or funding history.

Name

IPCONNEX

Legal name

IPCONNEX Services Inc.

Website

https://ipconnex.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

IPCONNEX is a Montreal-based managed IT services provider serving 20–200-user SMBs across Canada with managed IT, infrastructure, cybersecurity, hardware procurement, ERPNext implementation, and software licensing via Pax8.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Server Firmware, BMC & Remote Management (iDRAC/iLO/IPMI) (HDABADAL)

akta.pro secondary industries

Hyperscale/OEM & Open Compute (OCP) Server Platforms (HDACABAI), VPN Gateways & Concentrators (IPsec/SSL) (HDAFAFAC)

Keywords

• Managed IT services
• IT infrastructure services
• Hardware procurement
• ERPNext implementation
• Cybersecurity services

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services including proactive monitoring, help desk support, patch management, and vendor management for SMBs. Acts as complete IT department for clients.
2. Hardware Sales & Procurement: Authorized reseller of HP, Dell, Lenovo, Cisco, and Fortinet hardware. Procurement, configuration, pre-deployment staging, and installation services.
3. Software Licensing & Subscriptions: Through Pax8 partnership, sources and manages Microsoft 365, Teams, Veeam Backup, Zoom, Azure and other software subscriptions. Handles procurement, billing, and renewals.
4. ERPNext Implementation & ERP Services: Certified ERPNext developers provide full implementation cycle: requirements analysis, system configuration, data migration, user training, and post-go-live support.
5. Security & Infrastructure Services: Security audits, assessments, infrastructure refresh planning, Windows 11 deployments, and Microsoft 365 management services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

IPCONNEX is a managed IT services provider and integrator that acts as a complete outsourced IT department for SMBs. Its portfolio spans managed IT services (proactive monitoring, help desk, patch management), hardware procurement and deployment as an authorized reseller for HP, Dell, Lenovo, Cisco, and Fortinet, software licensing via Pax8 (Microsoft 365, Teams, Veeam, Zoom, Azure), ERPNext implementation by certified developers, IT infrastructure (networking, servers, cloud, virtualization), cybersecurity audits and defense, custom software development, and website design.

Product overview

IPCONNEX is a managed IT services company offering a comprehensive portfolio of IT services for SMBs across Canada. The portfolio consists of managed IT services (acting as a complete outsourced IT department), hardware procurement and deployment (authorized reseller for HP, Dell, Lenovo, Cisco, Fortinet), software licensing via Pax8 partnership (Microsoft 365, Teams, Veeam, Zoom, Azure), ERPNext implementation (certified developers on the open-source Frappe-based ERP platform), custom software development, website design, IT infrastructure services (networking, servers, cloud/Azure), and cybersecurity services. These services integrate through ERPNext for internal project tracking and are offered as both standalone services and combined packages such as ERPNext Fit Assessment, Infrastructure Refresh Planning, and Managed IT and Security Assessment. The company also provides VAR/MSP hardware sourcing for channel partners.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Fully managed IT services acting as a complete outsourced IT department for SMBs, providing proactive monitoring, help desk support, patch and updates management, and vendor management.
• Software Licenses & Subscriptions Sourcing and management of software subscriptions including Microsoft 365, Teams, Veeam Backup, Zoom, and Azure through the Pax8 partnership, handling procurement, billing, and renewals on behalf of clients.
• ERPNext Implementation Certified ERPNext developers implement and customize the open-source ERPNext platform (built on Frappe framework) for SMBs, handling the full project cycle: scoping, configuration, data migration, training, and ongoing support, covering accounting, inventory, CRM, procurement, and HR.
• Custom Software Development Bespoke software solutions including web applications, internal tools, workflow automation, third-party integrations, and API development, built to fit specific business processes and scale with the business.
• Website Design & Development Custom website creation from landing pages to e-commerce platforms, including domain setup, CMS selection (WordPress, headless, custom), UX design, development, hosting, and ongoing maintenance.
• IT Infrastructure Services Network infrastructure (wired/wireless design, installation, management), servers and storage (on-premise and hybrid setups, NAS/SAN, virtualization), cloud solutions (Azure, Microsoft 365, hybrid architectures), and monitoring and maintenance.
• Hardware Sourcing & Procurement Authorized reseller for HP, Dell, Lenovo, Cisco, and Fortinet, providing genuine warranty-backed equipment at competitive pricing, fully configured and ready to use, handling procurement, configuration, delivery, and installation.
• Cybersecurity Services Security audits identifying vulnerabilities and assessing risks, defense-in-depth solutions including firewalls, endpoint protection, identity management, employee training, and ongoing monitoring.
• IT Systems Services Windows 11 deployments, Microsoft 365 management (provisioning, migration, configuration, ongoing management), server deployment, and proactive monitoring with 24/7 coverage.
• Managed IT and Security Assessment Review of IT environment, security controls, support responsibilities, and operational risks for SMBs with 20-200 users, prioritizing findings and providing next-step options.
• Infrastructure Refresh Planning Review of current environment, hardware sourcing, implementation coordination, and support responsibility definition for SMB infrastructure modernization.
• VAR/MSP Hardware Sourcing Partner-friendly hardware sourcing and quote coordination for VARs, MSPs, integrators, and channel partners with client hardware requirements.

Quantifiable outcome

• Issues caught before they become outages through 24/7 proactive monitoring
• +1 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core.

• Pax8coreChannel Partner/ Reseller/ DistributorThrough Pax8 partnership, IPCONNEX sources and manages software subscriptions for businesses including Microsoft 365, Teams, Veeam Backup, Zoom, and Azure. IPCONNEX handles procurement, billing, and renewals on behalf of clients.
• HPcoreTechnology or IntegrationAuthorized reseller for HP hardware including laptops, desktops, and servers. Provides genuine, warranty-backed equipment at competitive pricing.
• DellcoreTechnology or IntegrationAuthorized reseller for Dell hardware including laptops, desktops, and servers. Provides genuine, warranty-backed equipment at competitive pricing.
• LenovocoreTechnology or IntegrationAuthorized reseller for Lenovo hardware including laptops, desktops, and workstations. Provides genuine, warranty-backed equipment.
• CiscocoreTechnology or IntegrationAuthorized reseller for Cisco network equipment including switches, firewalls, and access points. Configured to customer environments and covered by business support contracts.
• FortinetcoreTechnology or IntegrationAuthorized reseller for Fortinet network security equipment including switches, firewalls, and access points. Configured to customer environments.
• ERPNext / FrappecoreTechnology or IntegrationIPCONNEX has certified ERPNext developers who implement and customize ERPNext (built on Frappe framework) for SMBs. ERPNext handles accounting, inventory, CRM, procurement, and HR in one open-source platform.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• SHI International: Large IT solutions and services provider combining hardware resale, software licensing, and managed services; broader incumbent covering the same vendor-authorized SMB IT services motion.
• CDW Corporation: Large multi-vendor IT solutions reseller and services provider; broader and incumbent relative to IPCONNEX but operates in the same hardware + software + services space with comparable vendor-authorized positioning.
• Insight Enterprises: Global IT solutions integrator offering hardware, software, and managed services; broader incumbent that competes with smaller MSPs like IPCONNEX on SMB and mid-market technology rollouts.

Direct peers

• Ntiva: US managed IT services and cybersecurity provider targeting SMB and mid-market with proactive monitoring, help desk, and outsourced CIO services—directly comparable to IPCONNEX's core managed services offering.
• Marco Technologies: Managed IT services, cloud, and cybersecurity provider focused on SMB clients across multiple US regions—directly comparable in scale, target segment, and outsourced-IT business model.
• Compugen: Canadian IT services and solutions provider delivering managed services, infrastructure, and end-user computing across SMB and enterprise—directly comparable on Canadian SMB IT services and Microsoft/vendor-aligned offerings.
• ITConnexion: Texas-based managed IT services and cybersecurity provider targeting SMB and mid-market clients with 24/7 support and outsourced CIO services—directly comparable to IPCONNEX's full-IT-department outsourcing model for SMBs.
• Connection (PC Connection): IT solutions provider delivering hardware, software, and services to SMB and mid-market customers through a multi-vendor, channel-driven motion—comparable to IPCONNEX's hardware reseller plus managed services model.
• Dataprise: US-based managed IT services and cybersecurity firm focused on SMB and mid-market clients with a full-IT-department outsourced model—directly comparable to IPCONNEX's recurring managed services approach.
• Softchoice (Quadbridge): Canadian-headquartered IT solutions provider combining software licensing, hardware, and managed services for mid-market and enterprise clients—highly comparable given geographic overlap and similar vendor-authorized reseller business model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IPCONNEX