Solution Partners Services
Solution Partners Services is a US-based IT managed services provider that delivers managed support, project, and consulting services around Microsoft Azure, Microsoft 365, and enterprise security to large enterprise clients in healthcare, manufacturing, retail, and logistics.
- Company typePrivate
- Founded2019
- HeadquartersNaperville, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Solution Partners Services does
Solution Partners Services (SPS) is a privately held US IT managed services provider founded in 2019 and headquartered in Naperville, Illinois. The firm delivers three core service categories — Managed Support Services, Project Support Services, and Consulting Services — to enterprise clients that lack the internal scale or specialization to run complex IT operations independently. Its primary technology focus is the Microsoft ecosystem, where it operates as a Microsoft Solutions Partner for Azure Infrastructure, delivering services across Azure cloud migration and optimization, Microsoft 365 / Modern Work implementations (Exchange, Teams, Intune, MFA, EOP), and adjacent security and identity offerings. SPS extends beyond the Microsoft stack with specialized services in DMARC email authentication, Microsoft SCCM endpoint management, and multi-vendor enterprise networking implementations across Cisco, Fortinet, Palo Alto Networks, SonicWall, and Check Point platforms.
SPS monetizes through a mix of recurring managed services and project-based professional services engagements. Managed support is offered on a subscription model with tiered Premium-to-Standard support levels and monthly billing cadence, while project support and consulting are delivered as scoped engagements covering cloud migrations, end-user device deployments, enterprise network refreshes, M&A IT integration, and transformation assessments. Pricing is quote-based and not publicly disclosed, with volume-discounted pricing noted for multi-location deployments. The firm maintains a 24x7 follow-the-sun delivery model combining onshore, near-shore, and offshore teams to serve global enterprise clients across North America, EMEA, and APAC.
The customer base is concentrated in large enterprise organizations, with documented engagements spanning healthcare (multi-site hospital systems, MFA modernization), manufacturing (Fortune 100 and large steel producers, network refresh), automotive retail (1,200+ location endpoint transformation), and logistics technology (global 24x7 support model transformation). The company is SOC 2 Type II certified and maintains compliance capabilities across HIPAA, NIST 800-171, ISO 27001, CMMC, and SOC 1/2 frameworks, positioning it for regulated industry workloads. Distribution runs through direct enterprise field sales, co-sell via the Microsoft Partner channel, and referral partnerships with DC Smarter and FACIT FIXIT. SPS is led by Alex Porter (President, Managing Partner) and Bob Reynolds (Founder, Managing Partner) and has grown to 51-100 employees since incorporation.
Solution Partners Services firmographics
Firmographics- Name
- Solution Partners Services
- Legal name
- Solution Partners Services
- Website
- https://solpartservices.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Solution Partners Services is a US-based IT managed services provider that delivers managed support, project, and consulting services around Microsoft Azure, Microsoft 365, and enterprise security to large enterprise clients in healthcare, manufacturing, retail, and logistics.
- Ownership category
- akta.pro rank
Solution Partners Services industry classification
Industry- Product category
- IT Managed Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
Keywords
Where Solution Partners Services is headquartered
LocationHeadquarters
- HQ city
- Naperville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Solution Partners Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed Support Services: Ongoing flexible managed support services covering nearly every area of IT including cloud & hybrid computing, end user support, enterprise networking, remote operations, and site support & field services. Provided with tiered support levels (Premium to Standard) and 24x7 capabilities.
- Project Support Services: One-time project-based services for standard-to-complex infrastructure and application projects including cloud migrations, end user device deployments, enterprise networking, mergers & acquisitions support, and project management. Covers full concept-to-production or critical components.
- Consulting Services: Transformation consulting services including assessment, remediation, transformation & sustainment. Covers infrastructure architecture, ITSM tools & technology, platform strategy, risk & security compliance, and usability training. May lead to ongoing managed services or remain a discrete engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Premium to Standard support tiers available for managed services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Solution Partners Services product offering
Product offeringCore offering
Solution Partners Services (SPS) is an IT managed services company that delivers three core service categories — Managed Support Services, Project Support Services, and Consulting Services — to enterprise clients. Offerings span enterprise computing, end-user support, networking, remote operations, cloud migrations, endpoint deployments, and infrastructure transformation, delivered primarily as Microsoft-aligned Azure, Microsoft 365, and security implementations.
Product overview
Solution Partners Services (SPS) is an IT managed services company offering a comprehensive portfolio of three core service categories: Managed Support Services, Project Support Services, and Consulting Services. These core offerings are delivered through specialized service modules including Azure Infrastructure Services, Modern Work (Microsoft 365) Services, Security Services, DMARC Services, and SCCM Services. The company operates as a Microsoft Preferred Partner and provides services spanning enterprise computing, networking, security, cloud transformation, and IT service management.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Support Services
Quantifiable outcome
- CSAT Service Desk Score improvement to 95%
- +11 more outcomes
Companies that use Solution Partners Services
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
Solution Partners Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Solution Partners Services partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- MicrosoftcoreSPS is a Microsoft Solutions Partner providing implementation and project services for Office 365, Azure Cloud Platform, Endpoint Management, and Security & Compliance. The partnership provides closer alignment with Microsoft account teams, exclusive tech resources, and access to Microsoft incentive funding and credits including Azure. Microsoft-certified engineers maintain the most current training and certifications.
- FACIT FIXITminorFACIT FIXIT provides universal and integrated support services that are custom-built to each client's needs, extending SPS's service delivery capabilities.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Solution Partners Services competitors and assessment
Company assessmentDirect peers
- Netrix: IT managed services and security provider with capabilities across Microsoft, networking, and security operations. Comparable to SPS across managed services, security offerings, and enterprise customer mix, though with a more developed global security operations footprint.
- 3Cloud: Azure-first consulting and managed services firm that closely mirrors SPS's Microsoft-centric service catalog (Azure, M365, data, security). Most directly comparable peer in terms of technology focus, though 3Cloud is larger and more specialized in Azure analytics and AI workloads.
- Velosio: Mid-market Microsoft partner delivering cloud, ERP/CRM, and managed services on the Microsoft platform. Closely comparable to SPS in customer profile (mid-market enterprises), Microsoft-stack focus, and managed services + project services delivery model.
- Softchoice: Microsoft-focused IT solutions and managed services provider. Closely aligned with SPS on Microsoft-centric service delivery and enterprise customer base, with overlap in M365, Azure, and endpoint management services.
Broad incumbents
- Slalom: Global consulting and technology services firm with deep Microsoft partnership and a strong focus on Azure, M365, and enterprise transformation. Competes with SPS for mid-market and enterprise digital transformation and managed services engagements.
- TEKsystems: Large IT staffing and services provider that competes with SPS on enterprise managed support, project services, and consulting engagements. While broader in scope, TEKsystems is a meaningful competitor in the IT support and transformation market SPS addresses.
- CDW: Large multi-brand IT solutions and services company with significant Microsoft practice. Competes with SPS on enterprise Microsoft implementations, networking, and managed services, while also offering hardware procurement and broader technology solutions.
- Avanade: Joint venture between Accenture and Microsoft, Avanade is the largest pure-play Microsoft-focused SI globally. Highly comparable to SPS given overlapping Azure, Microsoft 365, and security service offerings, though Avanade operates at far greater scale and breadth.
- Insight Enterprises: Large global IT solutions and services provider with a Microsoft partnership spanning hardware, software, and managed services. Competes with SPS on enterprise Microsoft deployments and managed support engagements, but at materially larger scale and with broader product reselling.
Others
- Kforce: IT staffing and solutions firm with adjacent managed services and project delivery capabilities. SPS's short-description notes its roots in IT recruiting and staffing transformation, making Kforce a relevant adjacent peer in staffing-driven IT services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Solution Partners Services compliance and trust
Trust signalCompliance1 record
Solution Partners Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solution Partners Services leadership team
Management profileNumber of profiles
Profiles2 records
Solution Partners Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solution Partners Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solution Partners Services
What does Solution Partners Services do?
Solution Partners Services (SPS) is an IT managed services company that delivers three core service categories — Managed Support Services, Project Support Services, and Consulting Services — to enterprise clients. Offerings span enterprise computing, end-user support, networking, remote operations, cloud migrations, endpoint deployments, and infrastructure transformation, delivered primarily as Microsoft-aligned Azure, Microsoft 365, and security implementations.
Is Solution Partners Services a public or private company?
Solution Partners Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Solution Partners Services founded?
Solution Partners Services was founded in 2019. It employs 51 to 100 people.
Where is Solution Partners Services based?
Solution Partners Services is headquartered in Naperville, United States, in the North America region.
How does Solution Partners Services make money?
Three revenue lines are on record. Managed Support Services are the primary driver. The others are project Support Services and consulting Services.
Who are Solution Partners Services's main competitors?
Direct peers on record are Netrix, 3Cloud, Velosio and Softchoice. Broad incumbents are Slalom, TEKsystems, CDW, Avanade and Insight Enterprises. Kforce is listed as an others.
Does Solution Partners Services have an API?
No public API is recorded for Solution Partners Services.
What industry is Solution Partners Services in?
Solution Partners Services's product category is IT Managed Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 54151 and its SIC code is 7370.