Name

Factis GmbH

Legal name

factis GmbH

Website

https://factis.de

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Ambulatory Healthcare Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Ambulatory & Physician Practice EHRs (HLACAAAB)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC)

Keywords

• Ambulatory care software
• Medical practice software
• Physician practice management
• Healthcare IT solutions
• Medical billing software

Headquarters

HQ city

Freiburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licensing (SaaS): Mobile time recording, service documentation, controlling and quality management software delivered as a subscription service to ambulatory care providers. Core product 'factis' enables real-time data capture by field staff with automatic synchronization to central systems.
2. Training and Academy Services: Web-based training seminars including basic and advanced portal training, mobile multiplier training, practice workshops, and care documentation training. Additional individual seminar offerings available.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Factis GmbH develops and sells mobile and web-based software for ambulatory healthcare providers in Germany. Its core products, the factis App and factis Web Portal, support physicians and medical practice staff in managing daily practice operations, patient data, and administrative workflows. The company operates as a subsidiary within the CompuGroup Medical group, contributing mobile-first and web-based solutions to the group's physician software portfolio.

Product overview

Factis GmbH, a subsidiary of CompuGroup Medical SE & Co. KGaA headquartered in Freiburg, offers the 'factis' mobile business solution for the social and healthcare sector. The core offering consists of two integrated components: the factis App (for mobile time, service, and documentation capture at point of care) and the factis Web Application/Portal (for management oversight, controlling, and billing approval). These are supplemented by add-on modules including the factis Messenger (end-to-end encrypted communication), Pflegedokumentation (digital nursing documentation with SIS, wound documentation, vital signs, and document scanning), Digitale Übergabebuch (digital handover book), Pflegeberatung InApp (§37 Abs. 3 SGB XI consultation protocol capture with digital signature), Medikationspläne QR-code scanning (Bundeseinheitlicher Medikationsplan digitization), and the factis Controlling-Tool (analytics dashboard). A dedicated training service called factis Akademie provides web seminars and practice workshops. The company also announced an upcoming ePA (elektronische Patientenakte) integration via KIM communication standard for September 2026.

Differentiator

Problem solved

Functional benefit

Products and services

• factis App

Quantifiable outcome

• Over 1 million bookings processed monthly without additional effort
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

One partnership is on record.

• CompuGroup Medical SE & Co. KGaAcoreOthersFactis GmbH is a subsidiary company ('ein Unternehmen') of CompuGroup Medical SE & Co. KGaA, a major provider of healthcare IT solutions. The parent company is headquartered in Koblenz, Germany and provides the broader distribution network and ecosystem for factis products.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Recare: Berlin-based digital health platform focused on discharge management and care transition coordination in Germany. Comparable as a digital workflow enabler for care providers, with partial overlap on care navigation and coordination rather than field documentation.
• Patient21: Digital health platform providing practice management and patient-facing software for ambulatory physicians in Germany. Comparable in serving German ambulatory healthcare providers with subscription software, though focused on physician practices rather than care services.

Others

• Smartify: A channel/integration partner ecosystem participant in the German healthcare IT space, providing ancillary services to ambulatory care providers. Adjacent rather than direct competitor, but operating in the same customer ecosystem.

Broad incumbents

• Doctolib: Major European digital health platform providing appointment booking, teleconsultation, and practice management, with strong German presence. Comparable as a subscription SaaS provider for ambulatory healthcare, though focused on physicians rather than care workers.
• Ascom: Swiss-listed provider of healthcare communications, mobile workflow, and alarm management solutions for hospitals and care facilities. Comparable in mobile point-of-care workflow software for healthcare, though broader in scope and more focused on hospital settings.
• MEIERHOFER (subsidiary of CGM): A CGM subsidiary providing hospital information systems (KIS) in German-speaking markets. Comparable as part of the broader CGM ecosystem addressing healthcare documentation and workflow, though primarily focused on inpatient/hospital settings.
• CompuGroup Medical (CGM) Clinical Deutschland: Factis' parent company and a dominant German healthcare IT provider with a broad portfolio spanning physician practice, hospital, pharmacy, and care software. Comparable as the broader healthcare IT ecosystem player, but operates at much larger scale and across many segments.

Direct peers

• Connext Vivendi (CGM): Also within the CompuGroup Medical group, Connext Vivendi provides software for inpatient and outpatient care facilities in Germany, including documentation, personnel planning, and care management. Direct overlap with Factis on ambulatory care documentation and customer base.
• DAN Produkte (DAN Group): German vendor of care documentation and tour management software for ambulante Pflegedienste and inpatient care. Comparable in target customer (German ambulatory care), product functionality (mobile documentation, time tracking), and regulatory focus.
• MediFox (ResMed): A leading German SaaS provider of ambulatory care software for ambulante Pflegedienste, supporting documentation, time tracking, tour planning, and billing. Closely comparable to Factis in product scope, target customer (German outpatient nursing), and regulatory specialization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/factis-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Factis GmbH