Orca IT
Orca IT is a UK-based Managed Service Provider in Chorley, delivering integrated managed IT, cloud, security and infrastructure services to professional services firms. Since August 2024 it has operated as the Chorley branch of FluidOne Group.
- Company typePrivate
- Founded2001
- HeadquartersChorley, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Orca IT does
Orca IT is a UK-based Managed Service Provider founded in 2001 and headquartered in Chorley, delivering managed technology services primarily to UK professional services firms. Since August 2024 the company has operated as a wholly-owned subsidiary of FluidOne Group and now serves as the FluidOne Chorley Business IT Branch, retaining the Orca client base while gaining access to the parent's broader portfolio.
The company's core offering is an integrated managed services portfolio spanning 12 service lines: IT Managed Services (with a 24/7 service desk operating against defined SLAs), Cloud Hosting (fully managed and monitored 24/7), Disaster Recovery, Modern Workplace, IT Security, Microsoft Office 365 & Teams, LAN & WiFi, Hosting & Colocation, Professional Services specialization, Backup as a Service, Infrastructure, and End User Compute. Service delivery combines remote monitoring with on-site support. Technology integrations and proprietary AI/automation capabilities are not disclosed in source data; the stack is positioned as a traditional managed services platform rather than a software product.
Revenue is generated through recurring managed services contracts on a quote-based pricing model with flexible SLAs, sold via a sales-led go-to-market motion. Target customers include accounting, advisory and audio-visual firms such as Fortus Business Advisors & Accountants, Moore Scarrott and Pure AV. Marketing is limited to a company blog and direct meeting requests, and the firm has been verified as a top UK Managed IT Services Provider by independent B2B review site Clutch, with a customer NPS reported as consistently and significantly above industry benchmarks.
Orca IT firmographics
Firmographics- Name
- Orca IT
- Legal name
- FluidOne Ltd.
- Website
- https://orca.co.uk
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Orca IT is a UK-based Managed Service Provider in Chorley, delivering integrated managed IT, cloud, security and infrastructure services to professional services firms. Since August 2024 it has operated as the Chorley branch of FluidOne Group.
- Ownership category
- akta.pro rank
Orca IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Helpdesk & End-User Support Services (BPAEABAB), End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
Keywords
Where Orca IT is headquartered
LocationHeadquarters
- HQ city
- Chorley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Orca IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Recurring managed IT services revenue model providing comprehensive technology support, monitoring, and management to business clients. Services include service desk, cloud hosting, disaster recovery, security, and infrastructure management with flexible SLA options.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Orca IT product offering
Product offeringCore offering
Orca IT is a UK-based Managed Service Provider (MSP) that delivers outsourced IT services to small and mid-sized professional services firms, including accounting and advisory practices. Its core offering spans IT Managed Services, Cloud Hosting, Disaster Recovery, Modern Workplace, IT Security, Microsoft Office 365 and Teams support, LAN and WiFi, Hosting and Colocation, Professional Services, Backup as a Service, Infrastructure, and End User Compute. The company leverages these services to act as a fully outsourced IT department for clients that lack in-house technical resources.
Product overview
Orca IT (now operating as FluidOne Chorley branch since August 2024) is a UK-based Managed Service Provider offering a unified portfolio of managed technology services. The comprehensive suite includes IT Managed Services (with 24/7 Service Desk support), Cloud Hosting (fully managed 24/7 monitoring), Disaster Recovery, Modern Workplace, IT Security, Microsoft Office 365 & Teams, LAN & WiFi networking, Hosting & Colocation, Professional Services for professional services firms, Backup as a Service, Infrastructure services, and End User Compute solutions. Following acquisition by FluidOne, clients gain access to an expanded portfolio across IT, Cyber Security, Communications and Connectivity. The offering is delivered as an integrated managed services portfolio rather than discrete standalone products, with all services working together to provide comprehensive business technology support.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Managed Services Fully outsourced IT management and support service providing day-to-day IT operations, helpdesk support, and strategic IT guidance for small and mid-sized professional services firms.
- Cloud Hosting Cloud-based hosting services for client applications, data, and workloads, providing scalable and reliable infrastructure for UK professional services firms.
- Disaster Recovery Business continuity and disaster recovery solutions ensuring rapid restoration of IT systems and data following disruption or outages for professional services clients.
- Modern Workplace Modern workplace solutions enabling productivity, collaboration, and remote work for client organizations through integrated tools and endpoint management.
- IT Security IT security services including monitoring, threat protection, and security management to safeguard client environments and data from cyber threats.
- Microsoft Office 365 and Teams Deployment, migration, and ongoing management of Microsoft Office 365 and Microsoft Teams for client organizations, including licensing, configuration, and user support.
- LAN and WiFi Local area network and wireless network design, deployment, and management ensuring reliable connectivity for client offices.
- Hosting and Colocation Hosting and colocation services providing physical and virtual server environments for client workloads in secure data center facilities.
- Professional Services Project-based IT consulting and professional services including IT strategy, migrations, deployments, and technology advisory for client organizations.
- Backup as a Service Cloud-based backup service providing automated, secure backup of client data and systems with managed retention and recovery.
- Infrastructure IT infrastructure management including servers, storage, and core systems administration for client environments.
- End User Compute End user compute services including desktop, laptop, and device management and support for client users.
Quantifiable outcome
- Consistently high NPS significantly above others in the industry
Companies that use Orca IT
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles1 record
Orca IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Orca IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- FluidOnecoreSince August 2024, Orca IT has been a subsidiary of FluidOne, the market-leading secure Connected Cloud Solutions firm. This acquisition has allowed strengthening of IT Managed Services and expansion of reach within professional services. The partnership enables clients to access FluidOne's full portfolio of services across IT, Cyber Security, Communications and Connectivity. The company continues to serve Orca clients while also acting as the Chorley branch of FluidOne.
Scale indicators3 records
Recent moves4 records
Expansion highlights4 records
Orca IT competitors and assessment
Company assessmentDirect peers
- Xperience Group: UK managed IT services and cloud provider serving SMB and mid-market across professional services and similar verticals, with a comparable helpdesk/cloud/security service mix.
- Littlefish: UK-based managed IT services provider offering 24/7 service desk, cloud, security and modern workplace support to mid-market and enterprise clients — directly overlapping with Orca IT's managed services portfolio and UK SMB/mid-market focus.
- ANS Group: UK managed services and cloud provider focused on Microsoft technologies, data centre and IT security for mid-market and enterprise. Closely comparable service stack and UK regional delivery model.
- ramsac: UK-based managed IT services provider specialising in IT support, cybersecurity, cloud and Microsoft 365 for professional services and SMB clients. Closely comparable in vertical focus and service portfolio.
- Zenzero Solutions: UK-based managed IT services and cyber security provider focused on professional services, financial services and SMB — closely comparable vertical, geography and managed service offering.
- Node4: UK managed services and cloud provider delivering managed IT, hosting, colocation and connectivity to mid-market customers. Comparable in service mix and geography to Orca IT's FluidOne Chorley branch.
- ITGL: UK-headquartered IT services and managed support provider offering helpdesk, cloud, security and infrastructure services — directly competing for the same mid-market UK customer set.
Broad incumbents
- Computacenter: Large UK-headquartered IT infrastructure and managed services provider serving enterprise customers. Comparable service categories but at vastly greater scale and enterprise orientation.
- Daisy Group: Large UK-based MSP and unified communications provider offering managed IT, connectivity and cloud to SMB and enterprise. Overlaps with Orca's service catalogue but at significantly greater scale and broader portfolio.
- Proact IT Group: European managed services, cloud and data centre provider with UK presence, offering similar managed hosting, backup and infrastructure services — broader geographic and portfolio footprint than Orca.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Orca IT social profiles
Digital presenceOrca IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orca IT leadership team
Management profileNumber of profiles
Orca IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orca IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orca IT
What does Orca IT do?
Orca IT is a UK-based Managed Service Provider (MSP) that delivers outsourced IT services to small and mid-sized professional services firms, including accounting and advisory practices. Its core offering spans IT Managed Services, Cloud Hosting, Disaster Recovery, Modern Workplace, IT Security, Microsoft Office 365 and Teams support, LAN and WiFi, Hosting and Colocation, Professional Services, Backup as a Service, Infrastructure, and End User Compute. The company leverages these services to act as a fully outsourced IT department for clients that lack in-house technical resources.
Is Orca IT a public or private company?
Orca IT is a private company. It is classified as corporate owned and is currently operating.
When was Orca IT founded?
Orca IT was founded in 2001. It employs 11 to 50 people.
Where is Orca IT based?
Orca IT is headquartered in Chorley, United Kingdom, in the Europe region.
How does Orca IT make money?
One revenue line is on record: managed IT Services.
Who are Orca IT's main competitors?
Direct peers on record are Xperience Group, Littlefish, ANS Group, ramsac, Zenzero Solutions, Node4 and ITGL. Broad incumbents are Computacenter, Daisy Group and Proact IT Group.
Does Orca IT have an API?
No public API is recorded for Orca IT.
What industry is Orca IT in?
Orca IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAB, Helpdesk & End-User Support Services. Its NAICS code is 518 and its SIC code is 7370.