EVA Global
- Company typePrivate
- Founded2017
- HeadquartersTampere, Finland
- Headcount101–250
- GTM typeB2B
- OfferingServices
EVA Global firmographics
Firmographics- Name
- EVA Global
- Legal name
- EVA Global
- Website
- https://evaglobal.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Closed
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
EVA Global industry classification
Industry- Product category
- EV Charging Managed Services
- NAICS
- Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Electric & Other Services Combined (4931), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- EV Charging Network Management & Software Services (CPMS, Monitoring, Billing) (TLAKAMAG)
- akta.pro secondary industry
- EV Charger Operations, Maintenance & Field Service (O&M) (TLAKAMAF)
Keywords
Where EVA Global is headquartered
LocationHeadquarters
- HQ city
- Tampere
- HQ country
- Finland
- HQ region
- Europe
Offices6 records
Markets served
EVA Global business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Services (EVA Assists & Assures): Recurring managed services revenue from charge point operators and eMobility service providers. Services include 24/7 customer support hotline, infrastructure monitoring, maintenance, and service desk operations. The company reported over 600% growth in recurring revenue in 2021.
- Professional Services: Implementation, onboarding, and customization services for enterprise clients integrating with EVA's technology platform.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
EVA Global product offering
Product offeringCore offering
EVA Global is a B2B managed services provider for the EV charging industry, delivering 24/7 multilingual customer support (EVA Assists) and infrastructure monitoring with predictive maintenance (EVA Assures) to charge point operators, eMobility service providers, charger manufacturers, vehicle OEMs, and fleet operators. These services run on a proprietary platform (EVA Spectrum/EVA C3) with an in-house OCPP Proxy that integrates with 17 different Charge Point Management Systems without altering client backends. Operations spanned 32+ countries in Europe, Asia, and North America, supporting more than 1,000,000 charge points and handling over 120,000 EV driver cases monthly.
Product overview
EVA Global is a managed services provider for the EV charging industry, operating a unified platform architecture centered on EVA Spectrum/EVA C3 (Charger Control Center). The platform integrates a proprietary OCPP Proxy to connect with multiple Charge Point Management Systems (CPMS) and provides two main service lines: EVA Assists delivers customer experience and driver support services including 24/7 hotline, technical support, and the EVA Helpdesk contact center solution; EVA Assures provides infrastructure monitoring, predictive maintenance, and field service management to maximize uptime. The company supports operations across 39 countries with multilingual capabilities serving over 100,000 EV driver cases monthly.
Differentiator
Problem solved
Functional benefit
Brands
- EVA Assists: Customer contact and support services providing 24/7 technical support for EV drivers.
- EVA Assures
- EVA C3 (Charger Control Center)
- OCPP Proxy
Products and services
- EVA Assists 24/7 multilingual customer experience and driver support service providing hotline, technical assistance, and helpdesk services to EV drivers across multiple languages and communication channels; sold as a managed service to charge point operators, eMSPs, and OEMs.
- EVA Assures Infrastructure monitoring and assurance service providing active monitoring, predictive maintenance, field service orchestration, and network optimization to maximize uptime and reliability of EV charging infrastructure; sold as a managed service to charge point operators and fleet operators.
- EVA Spectrum (EVA C3 / Charger Control Center) Proprietary centralized charging management platform providing a 360-degree view of EV charging operations; intercepts communication between chargers and Charge Point Management Systems, enabling network operators to keep existing backend systems without altering operations.
- OCPP Proxy Proprietary Open Charge Point Protocol (OCPP) proxy that acts as an intermediary between charging stations and Charge Point Management Systems (CPMS), enabling bi-directional communication and data collection from multiple charging stations simultaneously.
- EVA Ambassadors On-location support service where EVA Global experts assist EV drivers face-to-face at charge stations, gather valuable insights, and optimize the charging experience.
- EVA Helpdesk Contact center solution designed and built to enable agents to support EV drivers efficiently, featuring purpose-built customer relationship management and case handling capabilities.
Quantifiable outcome
- Supports over 1,000,000 charge points across 39 countries
- +2 more outcomes
Companies that use EVA Global
Customer profileNamed customers10 records
Segments8 records
Ideal customer profiles4 records
EVA Global technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature4 records
EVA Global partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, flagship and minor.
- United Call Centers (UCC)corePost-bankruptcy collaboration to ensure continuity of electric mobility ecosystem support. UCC provides multilingual customer service in 40+ languages using AI-based solutions to seamlessly continue services for EVA Global's clients.
- Zap-MapcoreUK's leading EV mapping service. EVA provides specialized customer support for Zap-Pay payment service used by over 120,000 monthly users across multiple UK charging networks including Osprey, ESB Energy, Char.gy, and GeniePoint.
- FreshmilecoreFrance's largest independent charging service operator operating 6,000+ charging points. Partnership enables 24/7 technical support for EV drivers to make charging quick and effortless.
- IONITYflagshipJoint venture between BMW Group, Mercedes-Benz AG, Ford Motor Company, and Volkswagen Group (Audi and Porsche) providing 24/7 customer contact services across IONITY's European HPC network in 9 languages. Partnership launched after successful pilot in September 2019.
- AllegocoreLeading provider of charging solutions with pan-European presence. EVA provides 24/7 EV driver support in 6 languages across Allego's charging network to accelerate EV adoption through customer-centric experience.
- Digital Charging SolutionscoreMajor European charging solution provider and customer of EVA Global's end-to-end managed services.
- GreenfluxcoreCharge point operator and managed services customer of EVA Global.
- FastnedcoreFast charging network operator providing managed services through EVA Global.
- EVBoxcoreStrategic partnership where EVA provides remote diagnostics and customer support operations for EVBox charging infrastructure.
- EVRoaming FoundationminorIndustry consortium developing OCPI (Open Charge Point Interface) protocol for EV roaming. EVA contributes with unique OCPI experience to provide best EV driver satisfaction.
Scale indicators12 records
Recent moves10 records
Expansion highlights5 records
EVA Global competitors and assessment
Company assessmentDirect peers
- Greenflux: Dutch eMSP/CPMS provider offering charge point management software and EV driver services. Both a peer (overlapping platform and managed services) and a listed customer of EVA — making it a tightly comparable competitor in the European market EVA dominated.
- Virta: European-headquartered eMobility service provider (eMSP) operating its own CPMS, EV driver apps, and managed services for charge point operators and fleets. Direct competitor to EVA in outsourced charging operations and white-label driver support across multiple European markets.
- Hubject: B2B eMobility platform specializing in EV charging roaming, Plug&Charge, and inter-operator connectivity. Operates in the same upstream infrastructure layer that EVA's OCPP Proxy targets, and competes for the same CPO/eMSP customer wallets across Europe.
- Last Mile Solutions: European CPMS and eMSP platform providing back-office management, roaming, and payment services to charge point operators. Competes with EVA for CPO managed-services and software contracts across Benelux, DACH, and wider Europe.
Broad incumbents
- EVBox: European EV charging hardware OEM (acquired by ENGIE) with its own CPMS, software, and service offerings. Both a customer of EVA and a competitor in the integrated hardware-software-services bundle sold to CPOs and fleets.
- ChargePoint: Listed US-headquartered EV charging hardware OEM with its own CPMS and cloud platform. Competes across EVA's hardware, software, and services surface area at much greater scale and with deeper balance sheet resources.
- Alfen: European manufacturer of EV charging stations, smart grids, and energy storage systems with integrated software and connectivity. Competes in the upstream charging infrastructure layer that EVA's monitoring and OCPP Proxy integrations plug into.
- DKV Mobility: European mobility and fuel services provider that has expanded into EV charging payments, roaming, and fleet charging solutions. Overlaps with EVA on fleet-segment charging management and B2B charging services across Europe.
- Shell Recharge (formerly NewMotion): Energy-major-owned EV charging network and roaming platform with pan-European footprint. Competes for the same enterprise CPO/eMSP contracts and benefits from capital availability that pure-play managed services providers like EVA cannot match.
Emerging players
- Ampeco: White-label CPMS software platform that lets CPOs and eMSPs operate their own networks. Emerging competitor to EVA's EVA C3 platform layer, particularly with operators that prefer to run their own monitoring rather than outsource it.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
EVA Global social profiles
Digital presenceEVA Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
EVA Global leadership team
Management profileNumber of profiles
Profiles9 records
EVA Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EVA Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EVA Global
What does EVA Global do?
EVA Global is a B2B managed services provider for the EV charging industry, delivering 24/7 multilingual customer support (EVA Assists) and infrastructure monitoring with predictive maintenance (EVA Assures) to charge point operators, eMobility service providers, charger manufacturers, vehicle OEMs, and fleet operators. These services run on a proprietary platform (EVA Spectrum/EVA C3) with an in-house OCPP Proxy that integrates with 17 different Charge Point Management Systems without altering client backends. Operations spanned 32+ countries in Europe, Asia, and North America, supporting more than 1,000,000 charge points and handling over 120,000 EV driver cases monthly.
Is EVA Global a public or private company?
EVA Global is a private company. It is classified as venture growth investor backed and is currently closed.
When was EVA Global founded?
EVA Global was founded in 2017. It employs 101 to 250 people.
Where is EVA Global based?
EVA Global is headquartered in Tampere, Finland, in the Europe region.
How does EVA Global make money?
Two revenue lines are on record. Managed Services (EVA Assists & Assures) is the primary driver. The others are professional Services.
Who are EVA Global's main competitors?
Direct peers on record are Greenflux, Virta, Hubject and Last Mile Solutions. Broad incumbents are EVBox, ChargePoint, Alfen, DKV Mobility and Shell Recharge (formerly NewMotion). Ampeco is listed as an emerging player.
Does EVA Global have an API?
No public API is recorded for EVA Global.
What industry is EVA Global in?
EVA Global's product category is EV Charging Managed Services. Its primary akta.pro industry code is TLAKAMAG, EV Charging Network Management & Software Services (CPMS, Monitoring, Billing), with a secondary code of TLAKAMAF, EV Charger Operations, Maintenance & Field Service (O&M). Its NAICS code is 561422 and its SIC code is 4931.