What Hesabe does

Hesabe Payment Collection Company is a Kuwaiti private payment gateway and merchant services provider founded in 2016 and headquartered in Kuwait City (Rakan Tower, Qibla). Originally built as an internal payment processing platform for its parent LGA Capital, the company evolved to serve external merchants and now operates as a multi-product payment hub covering online payment gateway processing, physical POS terminal deployment (delivered through Knet), digital invoicing (single, bulk, and scheduled), QR code payments, sub-user management, and merchant reporting, with access via web merchant panel and iOS/Android applications. The platform is PCI DSS certified by SISA InfoSec (certificate 61020291557407894186) and uses 128-bit SSL encryption, and integrates with Visa, Mastercard, Knet, Apple Pay, Samsung Pay, and Google Pay to accept card and wallet payments.

The company's technology stack is anchored by an API-first architecture with developer documentation hosted at developer.hesabe.com and an eCommerce plug-in model, including a published Shopify integration. Distribution is hybrid: a self-serve merchant portal targets SMBs while an enterprise field sales motion ([email protected]) handles larger merchants requiring custom commercial proposals. The customer base is reported at 3,000+ merchants with 14k+ transactions processed, served primarily in Kuwait though the company claims a global footprint via its API surface and Shopify distribution.

Hesabe monetizes through transaction-based processing fees debited from collected payments before merchant account crediting, POS terminal rental (with late-return and damage penalties of 5 KWD/day and 300 KWD respectively), chargeback and administrative fees, and subscription/service fees per signed commercial proposal. Pricing is not publicly disclosed and is structured per-merchant. The company is privately held, is wholly owned under LGA Capital, has no disclosed external funding rounds, and operates with an 11–50 employee headcount.

Name

Hesabe

Legal name

Hesabe Payment Collection Company

Website

https://hesabe.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Hesabe is a Kuwait-based, PCI DSS-certified payment gateway provider offering online payment processing, POS terminals, invoicing, and QR payments to SMB and enterprise merchants, primarily in Kuwait with global API reach.

Ownership category

akta.pro rank

Product category

Payment Gateway Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232)

akta.pro primary industry

Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA)

akta.pro secondary industries

Merchant Acquiring & Processing Platforms (BPAMAFAB), Alternative Payment Methods (APMs) Enablement (BNPL, wallets, local methods) (FSAMACAE)

Keywords

• Payment gateway services
• POS terminal solutions
• Digital invoicing platform
• ECommerce payment processing
• QR code payments

Headquarters

HQ city

Safat

HQ country

Kuwait

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing Fees: Transaction fees charged on payment processing through the gateway, with charges debited from collected payments prior to crediting merchant accounts
2. POS Terminal Rental: Rental fees for physical POS terminals provided to merchants, with late return penalties of 5 KWD per day and 300 KWD for device damage/loss
3. Chargeback and Administrative Fees: Chargeback fees imposed on merchants for disputed transactions, plus administrative charges for document requests and wire transfer fees
4. Subscription/Service Fees: Service fees per commercial proposal signed with merchants, based on pricing plan chosen at time of affiliation

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Hesabe provides a digital payment gateway platform for merchants, offering online payment processing, digital invoicing (single, bulk, and scheduled), Knet-integrated POS terminals for storefront card acceptance, and QR code payment generation. The platform is delivered through a developer API with eCommerce plug-ins, a merchant web panel, and iOS/Android mobile applications, and supports multiple payment methods including Knet, Visa, Mastercard, American Express, Apple Pay, Samsung Pay, and Google Pay.

Product overview

Hesabe is a payment gateway platform offering an integrated suite of digital payment solutions comprising a core Payment Gateway, Invoicing (with single, bulk, and scheduled options), POS terminals (via KNET), QR Payment, Reports, Sub-user Management, and SMS API with Sender ID white-labeling. The platform is accessible via a Merchant Web Panel and a mobile application for iOS and Android, enabling merchants to manage the full spectrum of payment operations — from invoicing and transaction processing to reporting, refunds, and team permissions — through a unified digital platform.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 14k+ total payments processed
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• LGA CapitalcoreStrategic or Co-development PartnerMother company that originally created Hesabe as an internal platform for processing payments for subsidiaries. Hesabe evolved from this internal tool to become a public-facing payment solution provider.
• National Bank of Kuwait (NBK)coreTechnology or IntegrationPrimary banking partner for payment processing and authorization. Merchants agree to Hesabe's and NBK's terms and conditions. NBK provides authorization for electronic commerce transactions.
• KnetcoreTechnology or IntegrationLocal Kuwait payment network integrated with Hesabe's POS terminals for processing local card transactions. POS terminals provided through Knet partnership.
• VisacoreTechnology or IntegrationPayment network enabling credit and debit card processing. Supports Verified by Visa authentication for secure online transactions.
• MastercardcoreTechnology or IntegrationPayment network enabling credit and debit card processing. Supports Mastercard SecureCode authentication for secure online transactions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Stripe: Stripe is a global internet economy payment infrastructure provider used by large enterprises and platforms for online card acceptance and developer-friendly APIs. It competes with Hesabe at the enterprise and platform end of the MENA market with broader developer tools and global reach.
• Square (Block): Square / Block is a global payments provider combining POS hardware with software-based merchant services for SMBs and enterprise. It is a broad incumbent comparable to Hesabe in delivering integrated gateway + POS + invoicing + reporting to merchants, though at materially larger scale.
• Checkout.com: Checkout.com is a global payment processor offering acquiring and gateway services to enterprise merchants worldwide, including in MENA. It is a broad incumbent competitor with deeper funding and broader rails than Hesabe, competing for the same enterprise merchant accounts.

Direct peers

• HyperPay: HyperPay is a MENA payment service provider offering online payment gateways and merchant acquiring with extensive local and international APM support. It is a direct competitor to Hesabe in the Gulf merchant payments space, including Kuwait.
• Geidea: Geidea is a Saudi-based payment solutions provider offering POS terminals and online payment gateways tailored to GCC merchants. It competes with Hesabe in merchant acquiring, POS deployment, and SMB/enterprise payment acceptance in the Gulf.
• Telr: Telr is a UAE-headquartered payment gateway providing online and mobile payment processing with multi-currency and local APM support across MENA. It is directly comparable to Hesabe in serving online merchants with similar integration and invoicing features.
• Tap Payments: Tap Payments is a MENA-focused payment gateway and acquirer operating across Kuwait, Saudi Arabia, UAE, and other GCC markets with a similar product suite (online payments, POS, invoicing). It is the most directly comparable regional competitor to Hesabe in merchant payment acceptance.
• MyFatoorah: MyFatoorah is a Middle East payment gateway specializing in online invoicing, subscription billing, and local payment-method aggregation across GCC markets. Its product mix (gateway + invoicing + local APMs) closely mirrors Hesabe's offering, making it a direct regional peer.
• PayTabs: PayTabs is a MENA-headquartered payment solutions provider offering online payment gateways, POS, and mobile payments across the Gulf and beyond. It competes head-on with Hesabe in merchant payment processing for SMB and enterprise clients in Kuwait and the wider region.
• Moyasar: Moyasar is a Saudi-based payment gateway by Al Rajhi Bank offering online and in-person payment acceptance across the Gulf with a developer-friendly API. As a bank-backed regional gateway with POS and online capabilities, it is comparable to Hesabe in product, model, and target market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HesabePay

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hesabe