ACE SMSC

What ACE SMSC does

ACE SMSC is a Mumbai-headquartered, privately-held mobile messaging service provider that operates a global SMS and Voice SMS platform connecting enterprises, messaging wholesalers, aggregators, and mobile network operators (MNOs). Founded in 2010 as a 100%-owned subsidiary of Space Office Systems (i) Pvt. Ltd. (a 1993-vintage telecom system integrator), ACE SMSC offers direct two-way connections to major MNOs in Africa and Asia and indirect routing to over 1,000 operators across 200+ countries, supporting GSM, CDMA, TDMA, 3G, and fixed wireless networks. Its platform spans bulk SMS (group messaging, 2-way SMS with keywords/shortcodes, custom sender IDs, SMS-on-the-Go, Email-to-SMS), API/SMPP integration with enterprise ERP systems (SAP, Oracle APPS), and a Voice SMS product line built on an Outbound Dialer, IVR, missed-call lead generation, customer satisfaction surveys, and a Text-to-Speech engine with 100+ voices across 20+ languages.

The company's commercial model combines a low fixed recurring layer — annual SMS API setup fees of USD 80–131 plus USD 40/year per custom sender ID — with usage-based A2P SMS transaction fees and pure pay-per-usage voice billing where only answered calls are charged. Distribution is API-first for high-volume wholesale and enterprise clients (with a one-week API trial), supplemented by a self-serve web platform for SMB/individual users and direct sales-led outreach for large enterprises across verticals including retail, banking, healthcare, transportation, telecom, education, construction, and social networking. ACE SMSC claims thousands of clients globally and serves both the Indian domestic market (via short codes) and international markets.

The company employs 51–100 people, has no disclosed funding rounds, no named enterprise customers, no patents, no awards, and no leadership details beyond CEO Nilesh Mehta. It does not maintain a public-facing social media or developer-relations footprint, and the corporate website copyright dates to 2014, suggesting limited recent digital investment. As a result, ACE SMSC presents as a small-to-mid-sized, vertically-focused A2P messaging reseller/wholesaler competing against much larger global CPaaS players (Twilio, Sinch, Infobip) and Indian peers, with its primary defensible assets being its established operator relationships and parent-company telecommunications heritage.

Name

ACE SMSC

Legal name

ACE SMSC

Website

https://acesmsc.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

ACE SMSC is a Mumbai-based, privately-held A2P mobile messaging and Voice SMS platform operator providing bulk SMS, 2-way SMS, ERP-integrated APIs, and voice broadcasting to enterprises, wholesalers, aggregators, and mobile network operators across 200+ countries.

Ownership category

akta.pro rank

Product category

Mobile Messaging Platform (A2P SMS / Voice SMS)

NAICS

All Other Telecommunications (517810), Telemarketing Bureaus and Other Contact Centers (561422)

SIC

Telegraph & Other Message Communications (4822), Services-Advertising (7310)

akta.pro industry

PRIMARYBPAMACAF

SMS/RCS Messaging Platforms

Business & Public Services/Web, Mobile & Digital Platforms/Messaging, Voice/Video & Communication Apps

SECONDARYMPAAAIAB

SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT)

Media, Entertainment & Sports/Advertising, Marketing & PR Services/Direct Marketing (CRM, Email/SMS, Loyalty)

SECONDARYBPAFAKAI

SMS & Mobile Direct Marketing Services

Business & Public Services/Marketing, Advertising & PR Services/Direct Marketing & Lead Generation (Email, Telemarketing, Demand Gen)

Keywords

• Bulk SMS platform
• A2P messaging services
• Voice SMS broadcasting
• SMS API integration
• Enterprise mobile messaging

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. SMS API and Platform Fees: Annual setup fees for SMS API accounts with optional custom sender ID registration. Setup fee of USD 131 per annum inclusive of Two Sender Names, or USD 80 per annum with no Sender Names. Custom Sender ID available at USD 40 per year.
2. Voice Call Usage: Pay-per-usage model where only answered voice calls are billed to the account. No monthly charges, no maintenance fees. Detailed delivery reports provide complete billing transparency.
3. A2P SMS Transmission: Application-to-person SMS transmission services for high-volume wholesale clients, aggregators, mobile network operators, and enterprises. Revenue is generated per message transmitted through the platform's global connectivity.
4. 2-Way SMS / Short Code Services: Two-way SMS services using keywords and short codes. Mobile forward services charged as per AceSMSC pricing. Customized responses billed at 1 SMS per reply.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

ACE SMSC provides bulk SMS and Voice SMS delivery as a service to enterprises, aggregators, wholesalers, and mobile network operators globally. Its platform supports standard A2P messaging use cases such as transaction alerts, notifications, marketing campaigns, two-way engagement, missed-call lead capture, and outbound voice broadcasting with IVR. Customers consume the service via an SMS API, web platform, or by integrating the messaging layer into their own enterprise, SAP, Oracle, or third-party applications.

Product overview

ACE SMSC is a global mobile messaging service provider offering a unified platform with two core products: SMS Solution and Voice SMS. The SMS Solution provides bulk messaging capabilities including group messaging, 2-way SMS with keywords/shortcodes, custom sender IDs, API integration for ERP systems (SAP, Oracle APPS), mobile-based SMS sending (Mobile2Many), email-to-SMS gateway, and comprehensive delivery reporting. The Voice SMS product complements the SMS platform with voice broadcasting features including Outbound Dialer (with and without IVR), missed call numbers for lead generation, automated customer satisfaction surveys, Text-to-Speech conversion supporting 100+ voices in 20+ languages, and mobile-based voice recording and sending. Both products share a common API infrastructure and reporting dashboard, enabling enterprises to manage both text and voice communications from a single platform.

Differentiator

Problem solved

Functional benefit

Products and services

• SMS Solution An application-to-person (A2P) bulk SMS delivery service that allows enterprises, aggregators, wholesalers, and mobile network operators to send transactional, notification, marketing, and two-way SMS to customers globally. It supports Group Messaging, two-way SMS, Custom Sender IDs, Email-to-SMS, Delivery Reports, Mobile On-the-Go access, Missed Call Numbers, and Customer Satisfaction Surveys, and can be integrated with SAP, Oracle and other enterprise applications.
• Voice SMS A voice broadcasting service that delivers outbound voice messages to customers across regions, with Outbound Dialer, IVR, Text-to-Speech, Record-and-Send on the Go, and Pay-Per-Usage options. Designed for enterprises and aggregators that need to reach large recipient lists with voice notifications, alerts or promotions at scale.
• SMS API A developer-facing SMS API that enables customers to programmatically send and receive A2P SMS, integrate messaging into enterprise applications such as SAP and Oracle, and consume ACE SMSC's routing and delivery infrastructure through standardized API calls.

Quantifiable outcome

• Over 200 countries and 500 mobile network operator coverage, expanding to over 1000 operators globally
• +2 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability2 records

Feature14 records

Partnerships

One partnership is on record.

• Space Office Systems (i) Pvt. Ltd.coreOthersACE SMSC is a 100% owned subsidiary of Space Office Systems (i) Pvt. Ltd., a system integrator founded in 1993 serving Telecom, Security Systems, and Office Automation industries. Space Office Systems' wide knowledge and expertise in the telecommunications domain led to the establishment of ACE SMSC as an expansion of its portfolio.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• 2Factor: India-based CPaaS offering SMS, voice, OTP, and messaging APIs focused on the Indian market. Comparable to ACE SMSC on API-first SMS/voice platform for India enterprise, with smaller geographic footprint and more OTP-focused positioning.

Direct peers

• Sinch: Sweden-based CPaaS provider specializing in messaging, voice, and operator-direct SMS routing globally. Closely comparable to ACE SMSC's wholesale A2P SMS aggregation model with direct operator connections and a similar enterprise/wholesale customer mix.
• Plivo: Cloud communications platform offering SMS and voice APIs with global coverage. Directly comparable to ACE SMSC on the API-first, usage-based, enterprise/SMB targeting model, though Plivo has stronger developer ecosystem tooling.
• MessageBird (Bird): Amsterdam-based CPaaS offering SMS, voice, and omnichannel messaging APIs globally. Directly competes with ACE SMSC's API-first positioning, with similar enterprise and reseller customer focus and comparable feature sets (2-way SMS, voice broadcast).
• Infobip: Croatia-headquartered CPaaS platform with strong direct operator connections across emerging markets including Africa and Asia. Highly comparable to ACE SMSC on geographic reach, wholesale/enterprise GTM, and SMS-plus-voice product mix.

Broad incumbents

• Vonage (Ericsson): CPaaS provider acquired by Ericsson offering SMS, voice, video, and number management APIs. Overlaps with ACE SMSC's SMS/voice API offering but serves a much broader enterprise portfolio and is now backed by Ericsson's telecom scale.
• Twilio: Global CPaaS leader offering SMS, voice, and messaging APIs at massive scale. Directly comparable to ACE SMSC's API-first SMS and voice platform, but with a vastly larger product portfolio (video, email, Segment) and enterprise footprint.

Regional players

• Gupshup: India-based conversational messaging platform with deep DLT compliance and India operator relationships. Comparable to ACE SMSC on SMS API model and India enterprise focus, with stronger conversational/WhatsApp positioning.
• Route Mobile: India-headquartered CPaaS with international CPaaS presence via acquisitions. Comparable to ACE SMSC on A2P SMS aggregation and emerging-markets coverage, with a broader product set (RCS, WhatsApp, email).
• Tanla Platforms (Karix Mobile): India-listed CPaaS provider with strong A2P SMS aggregation and DLT-compliant messaging. Directly comparable to ACE SMSC's India wholesale SMS business, though Tanla has a stronger public-market presence and India carrier relationships.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/acesmsc
• LinkedInlinkedin.com/company/acesmsc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACE SMSC