Malex

What Malex does

Malex do Brasil Ind e Com e Serv de Guarda Malas is a privately held Brazilian service company founded in June 1976 that operates the country's largest installed network of luggage storage lockers, with 100+ units deployed across 26 states in airports, bus terminals (rodoviárias), shopping malls, theme parks, and event venues. The company pioneered airport and bus-station locker operations in Brazil, starting with its first unit at Manaus airport, and has spent more than 40 years building a national physical footprint under a single brand.

The core product is a fleet of digital and conventional steel lockers in galvanized or stainless steel, equipped with electronic locking systems, digital control panels, real-time monitoring with alerts, and integrated payment processing via cards, QR codes, and mobile applications. Locker configurations are tailored to venue type: 4-door for shopping malls, 3-door for airports and bus stations, and 2-door for versatile locations. Beyond lockers, Malex operates as an authorized DHL Express courier agent, distributes mysimtravel international SIM cards, offers Entrega & Retira delivery and pickup services, sells advertising space on locker fronts through the Malex Publicidade sub-brand, and partners with Express Bag for luggage transport between São Paulo airports, hotels, and addresses.

The business model combines B2B installation and rental contracts with commercial establishments (quote-based, including events) with B2C transactional services at the point of use. The company pursues a hybrid go-to-market: enterprise field sales to venue operators, event-driven deployments at festivals and conferences, and direct-to-consumer service at high-traffic physical locations. Headcount is reported in the 11–50 range, with no disclosed revenue, funding history, or external ownership structure, indicating founder- or family-controlled private status. The current strategic posture is service diversification under a unified traveler-services platform rather than geographic or financial expansion.

Name

Malex

Legal name

Malex do Brasil

Website

https://malex.com.br

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

Malex do Brasil operates Brazil's largest installed luggage storage network, with 100+ digital and conventional locker units across 26 states in airports, bus stations, malls, and events. It also serves as an authorized DHL courier agent and offers SIM cards, delivery, and advertising.

Ownership category

akta.pro rank

Product category

Luggage Storage Services

NAICS

Warehousing and Storage (493), Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (49221)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG)

akta.pro secondary industry

Baggage Handling, Storage & Passenger Logistics (TLAHAEAD)

Keywords

• Luggage storage services
• Digital locker systems
• Airport baggage storage
• Courier delivery services
• Event locker rentals

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Locker Rental and Installation: Installation and rental of conventional and digital lockers to commercial establishments (shopping malls, airports, bus stations, events). Revenue from B2B partnerships with businesses.
2. Locker Rental for Events: Short-term locker rental services for events and festivals, providing secure storage for attendees.
3. DHL Express Courier Services: Authorized DHL agent providing express courier services for documents and packages with preparation and tracking solutions.
4. International SIM Cards (mysimtravel): Partnership with mysimtravel for international SIM cards providing data services for international travelers.
5. Delivery & Pickup Services: Product, document, and object delivery services for establishments and consumers.
6. Locker Advertising (Malex Publicidade): Advertising space on locker fronts at strategic locations, providing innovative high-impact media exposure for brands.
7. Luggage Transport (Express Bag Partnership): Specialized luggage pickup, transport, and delivery service between airports, hotels, and addresses in São Paulo.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

Malex operates a nationwide network of conventional and digital luggage lockers at airports, bus stations, shopping malls, theme parks, and event venues across 26 Brazilian states. The company installs and rents locker systems to commercial establishments while serving individual consumers and travelers directly. In addition to its core storage service, Malex offers complementary traveler-facing services including DHL Express courier, Entrega & Retira delivery and pickup, mysimtravel international SIM cards, locker-front advertising, and Express Bag luggage transport.

Product overview

Malex is a service company offering a unified luggage storage platform with both conventional and digital locker solutions, supplemented by integrated add-on services. The core product consists of digital lockers in multiple configurations (2, 3, and 4-door models) deployed at airports, bus stations, shopping malls, and events. The product portfolio includes DHL Express courier services, Entrega & Retira delivery/pickup, mysimtravel international SIM cards, event locker rentals, locker-based advertising, and Express Bag luggage transport partnership. All services are unified under the Malex brand with shared infrastructure and locations throughout Brazil.

Differentiator

Problem solved

Functional benefit

Brands

• Entrega & Retira: Delivery and pickup service for products, documents, or objects with economy for customers and agility for business.
• Malex Publicidade

Products and services

• Guarda-Volumes Convencional e Digital (Conventional and Digital Luggage Storage) Luggage storage service available in conventional and digital formats. Digital lockers feature steel panels with intuitive digital interfaces, electronic locking systems, and real-time monitoring with alerts. Available to individual consumers and travelers at airports, bus stations, shopping malls, and event venues across 26 Brazilian states.
• Armários Digitais Malex (Malex Digital Cabinets)

Segments2 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• DHL ExpresscoreChannel Partner/ Reseller/ DistributorMalex is an authorized DHL agent providing express courier services for documents and packages. They offer preparation and tracking solutions for national and international shipments, leveraging DHL's network of 220+ countries and territories.
• mysimtravelcoreGTM or Marketing PartnerPartnership for international SIM card distribution, providing travelers with affordable data connectivity abroad without high roaming costs. Malex offers these chips at their locations for convenient purchase before international travel.
• Express BagminorStrategic or Co-development PartnerPartnership for specialized luggage transport service in São Paulo, covering pickup and delivery between Guarulhos Airport (GRU), Congonhas Airport (CGH), hotels, bus stations, and addresses throughout São Paulo.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• LuggageHero: LuggageHero operates a global digital luggage storage network at hotels, shops, and transit hubs, allowing travelers to book lockers by the hour. It is a direct competitor to Malex in the consumer-facing luggage storage market, sharing the same target customer and use cases.
• Nannybag: Nannybag is a luggage storage marketplace operating across Europe, the US, and increasingly globally, connecting travelers with vetted local shops and hotels. Direct competitor to Malex's traveler storage service with a comparable digital booking model.
• Radical Storage: Radical Storage runs an international luggage storage network partnering with local businesses (cafes, shops, hotels) to store bags. It competes directly with Malex's traveler-facing storage proposition and uses a similar B2B venue partnership model.
• Luxer One: Luxer One provides smart package locker systems to apartment complexes, retail, and commercial properties with proprietary software and hardware. Comparable to Malex's digital locker offering with similar B2B venue partnership model and electronic locking technology.
• Smarte Carte: Smarte Carte operates self-service luggage carts, lockers, and related services at airports and transit hubs across the US and internationally. Comparable to Malex as an airport-focused luggage storage and locker operator with similar B2B venue model.
• Vertoe: Vertoe provides short-term luggage storage in major US and international cities through partnerships with hotels and retail locations. Comparable to Malex as a consumer-facing luggage storage network with venue-based partners.

Broad incumbents

• Parcel Pending: Parcel Pending by Quadient provides parcel locker solutions to multifamily, retail, and commercial properties in North America and Europe. Comparable to Malex's commercial-venue locker installations as an established B2B locker vendor.
• InPost: InPost operates one of the largest automated parcel locker networks in Europe, serving both consumer-to-consumer and e-commerce delivery use cases. Comparable to Malex's locker operations as a broader parcel locker incumbent that could expand into Brazilian airport/mall locations.
• Amazon Hub Locker: Amazon Hub Locker is Amazon's network of self-service parcel pickup lockers at retail and residential locations. Comparable to Malex's locker-based PUDO business model and represents a large incumbent that competes for venue partnerships.

Emerging players

• StowEasy: StowEasy (formerly Stash) is a luggage storage platform connecting travelers with vetted hotels and shops. Comparable to Malex as a digital luggage storage network with the same consumer-facing use case and venue-based model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Malex