Botdesigner
Botdesigner is a Brazilian AI-powered chatbot platform purpose-built for healthcare clinics, hospitals, and laboratories. Its B.IA engine automates patient scheduling, communication, and post-care workflows via WhatsApp, SMS, phone, and email, integrating natively with major Brazilian healthcare ERPs.
- Company typePrivate
- Founded2018
- HeadquartersFlorianópolis, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Botdesigner does
Botdesigner is a Brazilian healthcare-specialized SaaS company founded in 2018 and headquartered in Florianópolis, Santa Catarina, that provides an AI-powered chatbot and patient-communication automation platform built exclusively for healthcare institutions. The core product is B.IA (Bot Intelligence Automation), an autonomous AI agent that automates the full patient journey from appointment scheduling through post-care follow-up, supported by specialized modules including Agendamento Inteligente (Intelligent Scheduling), Copiloto (NLP-powered message analysis), REMI (intelligent re-engagement), NPS Avaliação (patient satisfaction tracking), and an omnichannel communication layer unifying WhatsApp, SMS, phone, and email. The platform's primary technical differentiation is its native, real-time integration with the dominant Brazilian healthcare ERP/HIS systems — Philips Tasy, Soul MV (MV), and Pixeon — as well as hospital information systems (HIS, RIS, LIS), enabling bidirectional synchronization of clinical and administrative data.
Botdesigner firmographics
Firmographics- Name
- Botdesigner
- Legal name
- Botdesigner
- Website
- https://botdesigner.io
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Botdesigner is a Brazilian AI-powered chatbot platform purpose-built for healthcare clinics, hospitals, and laboratories. Its B.IA engine automates patient scheduling, communication, and post-care workflows via WhatsApp, SMS, phone, and email, integrating natively with major Brazilian healthcare ERPs.
- Ownership category
- akta.pro rank
Botdesigner industry classification
Industry- Product category
- Healthcare Practice Automation Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
- akta.pro secondary industry
- Patient Intake, Digital Registration & eForms (HLACAEAF)
Keywords
Where Botdesigner is headquartered
LocationHeadquarters
- HQ city
- Florianópolis
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
Botdesigner business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Platform Subscription: Subscription-based pricing model for healthcare chatbot and automation platform. The solution is targeted at clinics and hospitals with 500+ monthly appointments, suggesting an enterprise-tier pricing structure with custom quotes based on institution size and needs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise pricing for healthcare institutions (500+ monthly appointments) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Botdesigner product offering
Product offeringCore offering
Botdesigner sells an AI-powered chatbot and patient communication platform purpose-built for healthcare clinics, hospitals, ambulatory centers, and laboratories. The core product, B.IA (Bot Intelligence Automation), automates the full patient journey from appointment scheduling through post-care follow-up via WhatsApp, SMS, phone, and email, and integrates natively with healthcare ERPs such as Philips Tasy, MV/Soul MV, and Pixeon to synchronize data in real time. The platform is offered on a subscription basis to healthcare institutions performing 500+ appointments per month, primarily in Brazil.
Product overview
Botdesigner is an omnichannel chatbot and AI platform built exclusively for healthcare clinics, hospitals, and medical practices. The core product is B.IA, an AI-powered virtual assistant that automates the entire patient journey from scheduling to post-care. B.IA serves as the central AI engine, supplemented by specialized sub-products: Agendamento Inteligente for automated scheduling, Copiloto for intelligent message analysis, REMI for patient re-engagement, NPS Avaliação for satisfaction tracking, and Atendimento Centralizado for omnichannel communication management (WhatsApp, SMS, phone, email). All modules integrate natively with healthcare ERPs including Philips Tasy, MV/Soul MV, and Pixeon, plus hospital information systems (HIS, RIS, LIS). The platform positions itself as a healthcare-specialized alternative to general-purpose chatbot tools like Take Blip, Zenvia, and ManyChat.
Differentiator
Problem solved
Functional benefit
Products and services
- B.IA (Bot Intelligence Automation) AI-powered virtual assistant that automates the full patient journey from appointment scheduling, confirmation, and reminders through post-care follow-up, handling 41% of appointments without human interaction at Hospital de Olhos do Tocantins and 80% of WhatsApp contacts at Hospital Nove de Julho without a human agent. Sold to Brazilian healthcare institutions performing 500+ appointments per month on a subscription basis.
- Botdesigner Platform (Healthcare Omnichannel Communication Suite) Omnichannel patient communication and scheduling suite that centralizes WhatsApp, SMS, telephone, and email into a single platform with native integration to healthcare ERPs (Philips Tasy, MV/Soul MV, Pixeon) and hospital information systems (HIS, RIS, LIS). Targeted at Brazilian clinics, hospitals, ambulatory centers, and laboratories performing 500+ appointments per month.
Quantifiable outcome
- Up to 87% of WhatsApp contacts resolved automatically
- +7 more outcomes
Companies that use Botdesigner
Customer profileNamed customers11 records
Segments1 record
Ideal customer profiles3 records
Botdesigner technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature12 records
Botdesigner partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Philips TasycoreDeep integration partnership with Philips Tasy healthcare ERP system. Botdesigner connects to Tasy for real-time synchronization of scheduling data, enabling automated appointment booking, confirmations, and patient communication directly within the Tasy ecosystem.
- Soul MVcoreIntegration partnership with Soul MV healthcare management system, one of the major hospital information systems in Brazil. Enables synchronized data flow between Botdesigner automation and Soul MV operational workflows.
- PixeoncoreIntegration partnership with Pixeon healthcare software systems. Botdesigner connects with Pixeon platforms to enable automated patient communication synchronized with Pixeon management data.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Botdesigner competitors and assessment
Company assessmentDirect peers
- Zenvia: Brazil-headquartered conversational AI and omnichannel CX platform. Botdesigner's product overview explicitly lists Zenvia among the generalist competitors it differentiates against, making it the most direct geographic and product competitor.
- ManyChat: Global chatbot/automation platform. Botdesigner's product overview explicitly cites ManyChat as a generalist benchmark, making it a directly comparable peer on chatbot infrastructure and WhatsApp automation.
- Weni: Brazilian AI agent platform serving enterprises including healthcare. Competes head-on with Botdesigner in WhatsApp-first AI automation for Latin American clients, often with LLM-native architectures.
- Take Blip: Brazilian chatbot and conversational automation platform with strong enterprise footprint. Botdesigner's product overview explicitly compares itself to Blip in the healthcare-specialist chatbot category.
Emerging players
- Qventus: AI-powered hospital operations platform spanning scheduling, capacity, and patient flow. Comparable 'AI for healthcare operations' positioning with deeper enterprise hospital deployments in the US market.
- Klara: Patient messaging and engagement platform used by US specialty practices for scheduling and reminders. Comparable patient-engagement workflows, even though not ChatGPT-/LLM-native to Botdesigner's degree.
- Notable: US-based healthcare automation platform deploying AI agents across patient intake, scheduling, and outreach. Comparable automation-first thesis targeting hospitals and large medical groups, though with broader non-chatbot workflows.
- Luma Health: US patient engagement platform that automates scheduling, reminders, and intake via SMS, email, and chat. Highly comparable product surface (intelligent scheduling, no-show reduction) to Botdesigner, though primarily serving US ambulatory and specialty providers.
Broad incumbents
- Doctolib: European patient scheduling and telehealth incumbent with deep market penetration. Comparable as a category-defining appointment-booking platform; broader incumbent with stronger consumer brand though less deep on WhatsApp/LatAm channel automation.
- Salesforce Health Cloud: Enterprise CRM with patient engagement, journey orchestration, and EHR integrations. Broad incumbent that hospitals may evaluate alongside Botdesigner for patient communications and workflow automation.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Botdesigner social profiles
Digital presenceBotdesigner financial estimates
Financial estimateRevenue estimate
Valuation estimate
Botdesigner leadership team
Management profileNumber of profiles
Botdesigner funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Botdesigner M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Botdesigner
What does Botdesigner do?
Botdesigner sells an AI-powered chatbot and patient communication platform purpose-built for healthcare clinics, hospitals, ambulatory centers, and laboratories. The core product, B.IA (Bot Intelligence Automation), automates the full patient journey from appointment scheduling through post-care follow-up via WhatsApp, SMS, phone, and email, and integrates natively with healthcare ERPs such as Philips Tasy, MV/Soul MV, and Pixeon to synchronize data in real time. The platform is offered on a subscription basis to healthcare institutions performing 500+ appointments per month, primarily in Brazil.
Is Botdesigner a public or private company?
Botdesigner is a private company. It is classified as unknown and is currently operating.
When was Botdesigner founded?
Botdesigner was founded in 2018. It employs 11 to 50 people.
Where is Botdesigner based?
Botdesigner is headquartered in Florianópolis, Brazil, in the Latin America region.
How does Botdesigner make money?
One revenue line is on record: saaS Platform Subscription.
Who are Botdesigner's main competitors?
Direct peers on record are Zenvia, ManyChat, Weni and Take Blip. Emerging players are Qventus, Klara, Notable and Luma Health. Broad incumbents are Doctolib and Salesforce Health Cloud.
Does Botdesigner have an API?
No public API is recorded for Botdesigner.
What industry is Botdesigner in?
Botdesigner's product category is Healthcare Practice Automation Software. Its primary akta.pro industry code is HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up), with a secondary code of HLACAEAF, Patient Intake, Digital Registration & eForms. Its NAICS code is 54151 and its SIC code is 7372.