Geeks On Call
- Company typePrivate
- Founded-
- HeadquartersIndependence, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
Geeks On Call firmographics
Firmographics- Name
- Geeks On Call
- Legal name
- GEEK ON CALL LLC
- Website
- https://geekoncall.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Where Geeks On Call is headquartered
LocationHeadquarters
- HQ city
- Independence
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Geeks On Call business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Onsite Repair Services: Hourly fee-based professional services for computer, laptop, printer, and network repair. Customers pay $150 per hour for onsite service visits with no hidden fees. Additional charges may apply for parts and additional repairs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Standard Onsite Repair - $150/hr |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Geeks On Call product offering
Product offeringCore offering
Geeks On Call provides onsite repair and technical support services for computers, laptops, cell phones, printers, networks, and data recovery. Technicians travel to customer homes and small business locations across Delaware, Maryland, Virginia, Washington DC, Pennsylvania, and New Jersey to deliver the services, which are billed at a flat rate of $150 per hour with no hidden fees.
Product overview
Geeks On Call is an onsite computer repair and technical support service provider offering a unified portfolio of repair services delivered directly to customer locations. The core offering consists of Computer & Laptop Repair (covering desktops, laptops, hardware issues, and software troubleshooting), Cell Phone Repair (screen, battery, charging, and software), Printer Services (setup, troubleshooting, installation), Data Backup & Recovery (hard drive, phone, and external device recovery), and Network Support (Wi-Fi, router configuration, security). All services are priced at a flat $150 per hour with no hidden fees, and are available in Delaware, Maryland, Virginia, Washington DC, Pennsylvania, and New Jersey.
Differentiator
Problem solved
Functional benefit
Products and services
- Computer & Laptop Repair
Companies that use Geeks On Call
Customer profileSegments2 records
Ideal customer profiles2 records
Geeks On Call technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Geeks On Call partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights4 records
Geeks On Call competitors and assessment
Company assessmentEmerging players
- SquareTrade (Allstate): Device protection plan provider offering extended warranties and access to repair services for consumer electronics. Overlaps with Geeks On Call through the device repair demand channel, though SquareTrade's primary differentiator is insurance/plan rather than direct onsite service.
Direct peers
- HelloTech: On-demand onsite tech support service offering in-home setup, troubleshooting, and repair for computers, smart home devices, Wi-Fi, and entertainment systems. Closely aligned with Geeks On Call's onsite service model and customer segments.
- uBreakiFix (Asurion): National chain of electronics repair stores operated by Asurion, offering cell phone, tablet, computer, and game console repair. Directly competes with Geeks On Call's cell phone and computer repair services, with far greater scale and brand recognition.
- Best Buy Geek Squad: Best Buy's in-house tech support arm offering onsite and in-store computer, laptop, printer, and network setup/repair services. Directly competes with Geeks On Call for residential and SMB technical support demand, though backed by substantially larger scale and marketing budgets.
- Office Depot Tech Services: In-store and remote tech support services offered at Office Depot locations, covering computer setup, repair, and small business IT support. Overlaps with Geeks On Call's small business and residential customer segments.
- CPR Cell Phone Repair: Franchised chain specializing in smartphone, tablet, computer, and game console repair with both in-store and mail-in service options. Direct competitor for the cell phone and electronics repair portions of Geeks On Call's service mix.
- Computer Troubleshooters: Franchised IT support and computer repair network targeting residential and small business customers with onsite and remote services. Direct comparable in business model, customer base, and service scope to Geeks On Call.
- NerdsToGo: Franchised IT services brand focused on computer repair, network support, and small business IT, offering both onsite and in-shop service. Closely comparable business model and customer base to Geeks On Call.
Broad incumbents
- Asurion Tech Repair & Solutions: Parent company of uBreakiFix and a global device protection and repair provider with a much broader portfolio than Geeks On Call. Operates in the same end market but at substantially larger scale and as a multi-product, multi-geography incumbent.
Others
- iFixit: Open-source repair manual platform and parts retailer that enables DIY device repair. Indirectly competitive with Geeks On Call by reducing demand for paid repair services through freely available guides, tools, and parts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Geeks On Call social profiles
Digital presenceGeeks On Call financial estimates
Financial estimateRevenue estimate
Valuation estimate
Geeks On Call leadership team
Management profileNumber of profiles
Geeks On Call funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Geeks On Call M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Geeks On Call
What does Geeks On Call do?
Geeks On Call provides onsite repair and technical support services for computers, laptops, cell phones, printers, networks, and data recovery. Technicians travel to customer homes and small business locations across Delaware, Maryland, Virginia, Washington DC, Pennsylvania, and New Jersey to deliver the services, which are billed at a flat rate of $150 per hour with no hidden fees.
Is Geeks On Call a public or private company?
Geeks On Call is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Geeks On Call founded?
Geeks On Call was founded in -1. It employs 11 to 50 people.
Where is Geeks On Call based?
Geeks On Call is headquartered in Independence, United States, in the North America region.
How does Geeks On Call make money?
One revenue line is on record: onsite Repair Services.
Who are Geeks On Call's main competitors?
SquareTrade (Allstate) is listed as an emerging player. Direct peers are HelloTech, uBreakiFix (Asurion), Best Buy Geek Squad, Office Depot Tech Services, CPR Cell Phone Repair, Computer Troubleshooters and NerdsToGo. Asurion Tech Repair & Solutions is listed as a broad incumbent. iFixit is listed as an others.
Does Geeks On Call have an API?
No public API is recorded for Geeks On Call.