Bears Auto Group
Bears Auto Group is a family-owned Australian automotive disaster repair specialist with seven in-house divisions, serving insurance policyholders, fleet operators, NDIS participants, and consumers across five fixed locations and nationwide mobile operations.
- Company typePrivate
- Founded1989
- HeadquartersWollongong, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Bears Auto Group does
Bears Auto Group is an Australian family-owned automotive disaster repair operator founded circa 1989 and headquartered in Wollongong, NSW. The company runs seven integrated in-house divisions — Hail Repairs, ADAS Calibration, Paint & Panel, Windscreen Repair, Vehicle Logistics, Incar Installations, and Bears Auto Care — delivering door-to-door vehicle repair and claim management services to insurance policyholders, fleet operators, NDIS participants, and general consumers. Service delivery combines five fixed locations across NSW, VIC, ACT, and QLD with mobile capability covering all Australian states and territories, enabling rapid response to hail catastrophe events.
The company's core technical stack centres on specialist automotive repair rather than software: TEXA ADAS calibration equipment with a stated 48-hour turnaround, digital spectrometer colour matching for paint work, PPG Envirobase waterborne refinishing systems, paintless hail repair (PHR) techniques, and genuine-parts replacement. Bears is recognised by multiple vehicle manufacturers, holds I-CAR Gold Class status, and is an approved NDIS provider and Transport NSW installer, lending regulatory and quality credentials that support its insurer and fleet partnerships.
The business model is predominantly B2B2C through insurance claim settlements, with Bears acting as the specialist repair partner allocated by major Australian insurers including CGU, WFI, RACV, NRMA, IAG, and Coles Insurance. Secondary revenue streams include fleet repair work for Hertz and Prixcar, NDIS-funded vehicle mobility modifications, direct consumer services through Incar Installations in Wollongong, and e-commerce sales of Bears Auto Care detailing products via its own storefront. Pricing is quote-based and managed through insurance claims for repair services; no pricing is publicly disclosed for the consumer product line. The company is privately held by the founding family, with no disclosed funding rounds, M&A activity, or external investment.
Bears Auto Group firmographics
Firmographics- Name
- Bears Auto Group
- Legal name
- Bears Auto Group
- Website
- https://bearsgroup.com.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bears Auto Group is a family-owned Australian automotive disaster repair specialist with seven in-house divisions, serving insurance policyholders, fleet operators, NDIS participants, and consumers across five fixed locations and nationwide mobile operations.
- Ownership category
- akta.pro rank
Bears Auto Group industry classification
Industry- Product category
- Automotive Collision Repair Services
- NAICS
- Automotive Body, Paint, Interior, and Glass Repair (81112), General Automotive Repair (811111), Automotive Repair and Maintenance (8111)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industries
- Electrical, Diagnostics & ADAS Calibration (TLAKAAAF), Auto Glass Repair & Replacement (TLAKAAAH)
Keywords
Where Bears Auto Group is headquartered
LocationHeadquarters
- HQ city
- Wollongong
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Bears Auto Group business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Insurance Repair Services: The company manages insurance claims on behalf of policyholders for hail damage, paint and panel repairs, windscreen replacement, and ADAS calibrations. Revenue is generated through insurance claim settlements and repairs are conducted using genuine parts.
- Vehicle Logistics and Transport: Professional local and interstate car transport services for vehicles being repaired or needing relocation.
- Bears Auto Care Products: Sale of professional grade auto care products - silicone free, Australian made detailing products sold through their e-commerce platform at autobearscare.com.au
- Incar Installations: Services include NDIS vehicle mobility modifications, child restraint fitting, car audio sales and installation, windscreen solutions, and automotive air conditioning repairs for the general public and trade customers.
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Bears Auto Group product offering
Product offeringCore offering
Bears Auto Group is a specialist automotive disaster repairer offering hail repair, ADAS calibration, paint and panel restoration, windscreen repair and replacement, vehicle logistics and Incar Installations (NDIS mobility modifications, child restraint fitting, car audio, air conditioning) across Australia. The company manages insurance claims on behalf of policyholders through door-to-door pickup, repair and re-delivery service, and also sells the Bears Auto Care line of professional grade Australian-made detailing products directly to consumers.
Product overview
Bears Auto Group is a family owned and operated automotive disaster repair business offering seven in-house divisions for complete repair solutions across Australia. The portfolio includes core repair services (Hail Repairs, ADAS Calibration, Paint & Panel, Windscreen Repair, Vehicle Logistics, and Incar Installations) supplemented by Bears Auto Care, a sub-brand offering professional-grade auto detailing products. Services are delivered through fixed locations in NSW, VIC, ACT, and QLD, with mobile capabilities Australia-wide.
Differentiator
Problem solved
Functional benefit
Brands
- Bears Auto Care: Professional Grade Auto Care products for domestic and professional detailers. 100% Australian made silicone free products designed to clean and protect vehicles.
- Incar Installations
Products and services
- Hail Repairs
Quantifiable outcome
- 48-hour ADAS calibration turnaround (vs. weeks at dealerships)
- +2 more outcomes
Companies that use Bears Auto Group
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Bears Auto Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Bears Auto Group partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and supporting.
- CGU InsurancecoreMajor Australian insurance provider. Bears Auto Group is a Specialist Hail Repair partner servicing CGU policyholders across Australia.
- WFI InsurancecoreMajor insurance provider. Bears Auto Group is a Specialist Hail Repair partner for WFI Insurance customers.
- RACVcoreRoyal Automobile Club of Victoria. Bears Auto Group services RACV policyholders for hail damage and auto repairs.
- NRMAcoreNational Motorists'RSA. Bears Auto Group is a Specialist Hail Repair partner for NRMA Insurance customers.
- IAG (Insurance Australia Group)coreMajor Australian insurance group. Bears Auto Group services IAG policyholders including those from multiple IAG brands.
- Coles InsurancecoreBears Auto Group is a Specialist Hail Repair partner for Coles Insurance customers.
- Transport for NSWcoreGovernment transport authority. Bears Auto Group is an approved installer for Transport NSW, specifically for Incar Installations services.
- ARC (Authorised Repairer Certification)coreARC is an authorised repairer network. Bears Auto Group holds ARC authorisation as a specialist automotive repairer.
- PPG PaintssupportingAutomotive paint manufacturer. Bears uses PPG Envirobase waterborne paint products for vehicle refinishing.
- NDIS (National Disability Insurance Scheme)coreBears Auto Group is an approved NDIS provider offering tailored vehicle mobility solutions for individuals with disabilities.
- HertzsupportingInternational rental car company. Bears Auto Group provides repair services for Hertz fleet vehicles.
- PrixcarsupportingVehicle management company. Bears Auto Group provides repair services for Prixcar fleet vehicles.
- TEXAsupportingEquipment manufacturer. Bears uses TEXA calibration equipment for ADAS (Advanced Driver Assistance Systems) calibration services.
- Car-o-linersupportingAutomotive repair equipment manufacturer. Bears uses Car-o-liner equipment for vehicle alignment and repair operations.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Bears Auto Group competitors and assessment
Company assessmentBroad incumbents
- Caliber Collision: Largest US collision repair chain with national footprint, OEM and insurer partnerships, and ADAS capabilities. Comparable business model to Bears at a much larger scale; useful international benchmark rather than direct Australia competitor.
- Boyd Group Services: Parent of CARSTAR and Assured Automotive — one of North America's largest collision repair networks. Highly comparable in operational model (insurer-routed, multi-division, ADAS-equipped) and serves as a useful public-market benchmark for the sector Bears operates in.
Direct peers
- AMA Group: ASX-listed Australian automotive collision and component repair group operating the largest smash repair network in the country. Directly comparable to Bears as a multi-site insurer-routed collision and ADAS repair provider, but at materially larger national scale and with public-company capital.
- Capital S.M.A.R.T Repairs: One of Australia's largest smash repair chains with a comparable insurer-referral model and multi-state footprint. Competes directly with Bears for insurance-approved panel work and ADAS recalibration across eastern Australia.
- Fix Auto Australia: Franchise-based collision repair network operating across Australia with insurer-direct partnerships. Closely comparable operating model to Bears — multi-site, insurer-routed, OEM-aligned repair services.
- O'Brien AutoGlass: Australia's largest windscreen and auto glass repair and replacement specialist, including ADAS recalibration. Directly comparable for the windscreen repair and ADAS recalibration lines within Bears' portfolio.
- Bumper Group Australia: Australian collision repair network offering end-to-end smash repair, panel beating, and paint services. A direct competitor for insurer-routed collision repair work in overlapping geographies.
- CarCraft Group: Australian collision repair network with fixed locations across multiple states, offering panel beating, paint, and structural repair. Directly comparable service mix and insurer referral orientation.
- Touch Up Guys: Australian mobile paintless dent repair and minor paint repair franchise network. Directly comparable for mobile PDR and small paint repair work, a service line that overlaps with Bears' hail repair offering.
- Novus Glass: International windscreen repair and replacement franchise with Australian operations. Directly comparable to Bears' windscreen repair and replacement service line, including ADAS recalibration.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Bears Auto Group social profiles
Digital presenceBears Auto Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bears Auto Group leadership team
Management profileNumber of profiles
Profiles10 records
Bears Auto Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bears Auto Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bears Auto Group
What does Bears Auto Group do?
Bears Auto Group is a specialist automotive disaster repairer offering hail repair, ADAS calibration, paint and panel restoration, windscreen repair and replacement, vehicle logistics and Incar Installations (NDIS mobility modifications, child restraint fitting, car audio, air conditioning) across Australia. The company manages insurance claims on behalf of policyholders through door-to-door pickup, repair and re-delivery service, and also sells the Bears Auto Care line of professional grade Australian-made detailing products directly to consumers.
Is Bears Auto Group a public or private company?
Bears Auto Group is a private company. It is classified as family owned and is currently operating.
When was Bears Auto Group founded?
Bears Auto Group was founded in 1989. It employs 11 to 50 people.
Where is Bears Auto Group based?
Bears Auto Group is headquartered in Wollongong, Australia, in the Oceania region.
How does Bears Auto Group make money?
Four revenue lines are on record. Insurance Repair Services are the primary driver. The others are vehicle Logistics and Transport, bears Auto Care Products and incar Installations.
Who are Bears Auto Group's main competitors?
Broad incumbents on record are Caliber Collision and Boyd Group Services. Direct peers are AMA Group, Capital S.M.A.R.T Repairs, Fix Auto Australia, O'Brien AutoGlass, Bumper Group Australia, CarCraft Group, Touch Up Guys and Novus Glass.
Does Bears Auto Group have an API?
No public API is recorded for Bears Auto Group.
What industry is Bears Auto Group in?
Bears Auto Group's product category is Automotive Collision Repair Services. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAAAF, Electrical, Diagnostics & ADAS Calibration. Its NAICS code is 81112 and its SIC code is 7500.