What Ascotec does

Ascotec (legal entity: ascotec GmbH, also operating as ascotec IT-Systemhaus) is a Berlin-based managed IT services provider and system house serving small and medium-sized businesses in the Berlin metropolitan area. The company is led by Managing Director Matthias Dinges and operates with a nine-person team of certified IT specialists (Fachinformatiker für Systemintegration) handling system administration, IT security, network infrastructure, remote maintenance, data backup, and data protection consulting. Services are delivered through five modular lines: IT-Betreuung (managed support), Administration (hardware/software sales, server monitoring, virtualization on Hyper-V and VMware ESX), Sicherheit (security, backup, firewall, antivirus, GDPR/DPO consulting), Mobiles Arbeiten (secure remote access), and a specialized Telematikinfrastruktur (TI) vertical in which Ascotec is a gematik-certified service provider installing approved components and supporting eHBA processes for medical and dental practices (over 200 healthcare installations completed).

The technology stack is conventional enterprise IT: the company operates its own Berlin data center for customer server hosting and continuous monitoring, uses TeamViewer for customer-initiated remote maintenance sessions, and integrates with DATEV for tax advisor and auditor clients. Server monitoring software tracks fan operation, temperature, disk status, antivirus state, and backup completion with automated alerting and monthly email status reports; nightly automated backups include offsite encrypted datacenter options. Recurring maintenance contracts (Wartungsverträge) form the primary revenue mechanism, supplemented by one-time hardware and software sales, managed server hosting fees, professional services for projects such as virtualization (with cited annual electricity savings potential of over €2,300 per customer), and GDPR-related data protection officer services.

The go-to-market is sales-led and direct: a personal account manager model with primary technician, deputy coverage, and daily in-house availability, supported by phone-based sales and an on-site field motion across Berlin. Geographic scope is limited to the Berlin metro area; the company is privately held with no external investors, no funding history, and no M&A activity. The competitive differentiation rests on the gematik-regulated TI certification for healthcare, embedded long-term customer relationships, and the bundled combination of an owned data center with certified on-site and remote support.

Name

Ascotec

Legal name

ascotec GmbH

Website

https://ascotec.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ascotec (ascotec GmbH) is a Berlin-based IT system house providing managed IT support, administration, security, and remote maintenance for SMBs in the Berlin metro area, with a gematik-certified Telematikinfrastruktur vertical serving German doctors and dentists.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

IT Service Desk & End-User Support (L1/L2) (BPAAACAA)

akta.pro secondary industries

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Edge Orchestration & Management Platforms (Provisioning, Fleet Mgmt) (HDABAOAF)

Keywords

• Managed IT services
• IT system house
• Network administration
• IT security services
• Telematics infrastructure

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Maintenance Contracts (Wartungsverträge): Recurring service contracts providing ongoing IT support, maintenance, and guaranteed response times for small and medium enterprises. Multi-level service tiers available for different requirements.
2. Hardware and Software Sales: Sale of computer hardware and software solutions, with professional consultation by certified system integration specialists (Fachinformatiker) to match customer requirements.
3. Server Hosting and Data Center Services: Customer servers hosted, monitored, and maintained in company's Berlin data center. Continuous surveillance and management of virtual and physical server infrastructure.
4. Remote Maintenance Services: Remote troubleshooting and support services using TeamViewer, providing immediate assistance without on-site visits. Component of broader maintenance contracts.
5. Data Protection Consulting: External data protection officer services, data protection audits, creation of IT security guidelines, and processing directory documentation for GDPR compliance.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Ascotec GmbH is a Berlin-based IT system house (ascotec IT-Systemhaus) that delivers managed IT services to small and medium-sized businesses in the Berlin metropolitan area. Its offering is organized into five service lines: IT-Betreuung (IT support with dedicated technicians), Administration (hardware/software sales, server monitoring, virtualization), Sicherheit (data backup, firewall, antivirus, data protection consulting), Mobiles Arbeiten (secure remote access), and Telematikinfrastruktur (certified connection of medical and dental practices to the German healthcare telematics network via gematik).

Product overview

Ascotec is an IT system house providing comprehensive managed IT services for small and medium-sized businesses in the Berlin metropolitan area. The company operates a modular service architecture consisting of five core offerings: IT-Betreuung (IT Support) as the primary service delivering dedicated technicians and personal contacts; Administration for infrastructure design, hardware/software sales, and server monitoring; Sicherheit (Security) covering data backup, firewall management, and antivirus protection; Mobiles Arbeiten (Mobile Work) for secure remote access solutions; and Telematikinfrastruktur (Telematics Infrastructure) as a specialized healthcare IT vertical connecting medical and dental practices to the German digital health network. All services are delivered by certified IT specialists (Fachinformatiker) from their Berlin data center, with remote maintenance capabilities via TeamViewer.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Betreuung (IT Support) Comprehensive managed IT support service that assigns a dedicated technician as personal contact point for SMB customers, delivering on-site visits, phone support, and remote maintenance with weekday availability and deputy backup coverage.
• Administration (IT Administration & Infrastructure) IT infrastructure services including hardware and software procurement, 24/7 server monitoring with automated alerts and monthly status reports, and server virtualization/consolidation using Hyper-V and VMware ESX.
• Sicherheit (IT Security) IT security services covering automated nightly data backup with daily email status reports, external data protection officer (DPO) services and GDPR compliance consulting, firewall configuration and management, and antivirus solutions with daily automatic updates.
• Mobiles Arbeiten (Mobile Work) Secure mobile working solutions enabling employees of SMB customers to access company data, contacts, appointments, and email from any location while protecting sensitive business information through secure connections.
• Telematikinfrastruktur (Telematics Infrastructure / TI) Certified gematik service for connecting medical and dental practices to the German health telematics infrastructure (TI), including installation of gematik-approved TI components, electronic health professional card (eHBA) procurement support and identification verification, and qualified electronic signature (QES) enablement for electronic medical documents and prescriptions.

Quantifiable outcome

• Over 2,300 EUR annual electricity cost savings potential through virtualization for mid-sized companies
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature7 records

Partnerships

One partnership is on record.

• gematik (Gesellschaft für Telematikanwendungen der Gesundheitskarte mbH)coreTechnology or IntegrationAscotec is a certified service provider for connecting to the Telematikinfrastruktur (TI) managed by gematik. The company installs gematik-approved TI components including eHBA (electronic health professional card) infrastructure for healthcare providers in Germany.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• SVA System Vertrieb Alexander GmbH: SVA is a Germany-based IT system house delivering managed services, virtualization, storage, and data center solutions to mid-market and enterprise clients. Comparable to Ascotec's Administration and virtualization services but with broader geographic coverage and larger service portfolio.

Others

• DATEV eG: DATEV is the dominant German provider of accounting and tax software for tax advisors, lawyers, and auditors. Ascotec provides IT infrastructure support for DATEV-using professional services clients, making DATEV both a complementary ecosystem partner and a comparable touchpoint in the same customer workflow.

Direct peers

• Medisoft GmbH: Medisoft is a German IT service provider specializing in healthcare IT for medical and dental practices, including Telematikinfrastruktur (TI) connectivity and eHBA support. Closely comparable to Ascotec's healthcare vertical with similar target customers and gematik certification.

Broad incumbents

• CompuGroup Medical: CompuGroup Medical is one of the largest healthcare IT providers in Europe, offering practice software, TI connectivity, and digital health solutions for medical practices. Overlaps with Ascotec's TI and eHBA services but at much larger scale and with proprietary software products.
• Computacenter plc: Computacenter is a major European IT infrastructure and managed services provider offering end-user support, data center, and security services. Overlaps with Ascotec's managed IT support and infrastructure offerings for business clients across geographies.
• q.beyond AG: q.beyond is a German managed IT services provider delivering cloud, SAP, and end-user support to mid-market businesses. Overlaps with Ascotec's SMB-focused IT support and security offerings.
• Allgeier SE: Allgeier is a German IT services group offering managed services, IT consulting, and digital workplace solutions to SMBs and enterprises. Comparable to Ascotec's end-user support and infrastructure services with significantly broader service portfolio.
• Bechtle AG: Bechtle is Germany's largest IT system house and managed services provider, serving SMBs and enterprises with IT support, infrastructure, and security services. Comparable to Ascotec's core IT-Betreuung and Administration services but operating at national scale across Germany.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ascotec