What Est Multicopie does

Est Multicopie is a French regional provider of printing systems, document management, and IT solutions headquartered in Metz and operating across the Grand Est region since 1983. The company distributes and integrates Konica Minolta multifunction A3/A4 printers, Canon large-format plotters, AccurioPro Flux workflow software, Watchdoc print management, and an industrial printing portfolio spanning AccurioLabel digital label presses, AccurioJet KM-1e B2+ inkjet, JetVarnish 3D embellishment, and digital gold foil presses. Since 2019, Est Multicopie has operated as a wholly-owned subsidiary of Konica Minolta France within the Sequoia Groupe holding structure alongside Dyctal Bureautique (Alsace), Sequoia Lease 360 (internal financing), and Horizon IT 360 (IT/cybersecurity launched in 2024).

The business model combines one-time hardware sales (including Second Life reconditioned equipment at up to 30% savings) with recurring maintenance contracts covering 17,300 solutions at a guaranteed 4-hour response time, subscription-based software (AccurioPro Flux, Watchdoc, Open Bee, Zeendoc, DocuWare, PaperCut), bundled financing through Sequoia Lease 360 with fixed monthly payments and technology refresh options, and Qualiopi-certified professional training. Go-to-market is executed through 9 physical agency locations, an inside-sales customer relationship center in Metz operating 7h-17h weekdays with 24/7 online support, and event-based channels including open days and networking lunches.

Est Multicopie serves three primary customer segments: PME (small and medium enterprises), large enterprises, and public-sector collectivités (local government), with secondary exposure to commercial print shops and label/packaging converters. Disclosed commercial scale includes 6,900 contracted clients, 115 collaborators (55 field technicians plus 10 hotline specialists), €50M+ revenue in 2025, and anchor clients such as Ville de Mulhouse (8 million documents/year on three Konica Minolta presses with AccurioPro Flux) and Lor Diffusion. The company differentiates through regional density, certified Konica Minolta partnership, integrated hardware-software-financing-service stack, and a sustainability/circular-economy layer including the Conibi recycling partnership and Second Life refurbishment program.

Name

Est Multicopie

Legal name

EST MULTICOPIE

Website

https://estmulticopie.fr

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

101–250 employees

Short description

Est Multicopie is a Metz-based regional distributor and integrator of Konica Minolta printing systems, document management software, and IT/cybersecurity solutions, serving 6,900 PME, enterprise, and public-sector clients across the Grand Est region of France through 9 agency locations.

Ownership category

akta.pro rank

Product category

Office and Industrial Printing Solutions

NAICS

Support Activities for Printing (32312), Support Activities for Printing (323120), Professional, Scientific, and Technical Services (541)

SIC

Printing Trades Machinery & Equipment (3555), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)

akta.pro secondary industry

Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Office printing solutions
• Document management software
• Industrial printing systems
• Managed print services
• Printing equipment leasing

Headquarters

HQ city

Metz

HQ country

France

HQ region

Europe

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Hardware Sales: Sale of printing equipment including multifunction A3/A4 devices, industrial presses, label printers, packaging printers, and large format printers. Konica Minolta and Canon branded products.
2. Sequoia Lease 360 Financing: Internal financing solution for equipment and software, providing lease services with fixed payments, maintenance coverage, and technology refresh options.
3. Maintenance Services: Ongoing maintenance contracts covering 17,300 solutions with 4-hour response time guarantee, remote monitoring, and automatic consumable replenishment.
4. Training Services: Qualiopi-certified training programs for document management (Open Bee, Zeendoc) and software solutions.
5. Software Solutions: Print management software (AccurioPro Flux, Watchdoc), color management solutions, and document management systems.
6. Reconditioned Equipment (Second Life): Refurbished printing equipment sold at reduced prices (up to 30% savings) with full warranty and service support.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Est Multicopie sells, installs, and maintains professional printing systems (Konica Minolta multifunction A3/A4 printers, industrial presses, label and packaging printers, embellishment presses, large-format Canon plotters) and provides associated solutions including document management software (AccurioPro Flux, Watchdoc, Open Bee, Zeendoc), IT services through Horizon IT 360, financing via Sequoia Lease 360, Qualiopi-certified training, and customer support with a 4-hour intervention guarantee. The company serves businesses, public sector entities, and graphic arts professionals across the Grand Est region of France.

Product overview

Est Multicopie is a regional leader in printing and IT solutions in the Grand Est region of France, operating since 1983. The company offers a comprehensive portfolio organized into four main pillars: (1) Office Printing (Impression Bureautique) featuring Konica Minolta multifunction A3/A4 printers, Canon large format printers, print management software (Watchdoc), and Second Life refurbished equipment; (2) Industrial Printing including label printers, packaging printers, digital embellishment presses, gold foil printers, 3D varnish relief printers, and inkjet presses; (3) Graphic Arts Printing with high-volume printers, toner digital presses, AccurioPro Flux workflow software, and color management solutions; and (4) IT Solutions through Horizon IT 360 for document management, digital workplace, cybersecurity, video protection, and dynamic display. The company also provides integrated financing via Sequoia Lease 360, consumables recycling through Conibi partnership, professional training with Qualiopi certification, and customer support including remote assistance. Est Multicopie and its Alsatian brand Dyctal Bureautique became Konica Minolta France subsidiaries in 2019.

Differentiator

Problem solved

Functional benefit

Brands

• Sequoia Lease 360: Internal financing solution for equipment leasing, coverage and maintenance of printing systems and associated software solutions.
• Horizon IT 360
• Second Life

Products and services

• Impression Bureautique (Office Printing Solutions) Office printing solutions including multifunction A3/A4 printers, print management software, and large-format printers for professional environments, offered to businesses and public sector organizations.
• Imprimante Multifonction A3 (Konica Minolta bizhub i-Series) Professional color and monochrome A3 multifunction printing systems with print, scan, and copy capabilities, featuring Konica Minolta bizhub i-Series with enhanced security and Bitdefender antivirus integration.
• Imprimante de Bureau A4 Compact A4 color multifunction printers designed for daily office use with intuitive tablet-style interface and professional printing quality.
• Imprimante Grand Format (Canon imagePROGRAF) Large-format printers and plotters (A0, A1) for technical plans, posters, banners, and CAD/SIG applications featuring Canon imagePROGRAF technology.
• Impression Industrielle (Industrial Printing Solutions) Industrial printing solutions including label printers, packaging printers, digital embellishment presses, gold foil printers, 3D varnish relief printers, and inkjet presses for high-volume production.
• Imprimante Étiquette (AccurioLabel 230/400) Digital label presses (AccurioLabel 230, AccurioLabel 400) for producing personalized adhesive labels without plates on various substrates including PP, PET, and YUPO with high quality and quick turnaround.
• Imprimante Packaging Industrial packaging printers for corrugated cardboard and flexible packaging with high-quality inkjet and toner technologies and eco-responsibility features reducing waste.
• Presse d'Ennoblissement Numérique Digital enhancement presses for applying premium finishes including gold foil, embossing, varnish, and texture effects without traditional plates or tooling.
• Imprimante Relief Vernis 3D (JetVarnish 3D) 3D varnish digital printers using JetVarnish technology for creating tactile relief effects up to 232 microns with high gloss finish and AI-powered intelligent registration system.
• Presse Numérique Jet d'Encre (AccurioJet KM-1e) High-volume inkjet digital presses including AccurioJet KM-1e for B2+ format printing with UV ink technology and Dot Freeze technology for offset-quality output.
• Imprimante Haut Volume High-volume multifunction printers for producing thousands of documents daily with professional finishing options and large paper capacity.
• Presse Numérique Toner Toner-based digital presses for high-quality professional printing on various media with consistent color reproduction.
• Imprimante Dorure (Digital Gold Foiling) Digital gold foil printers for applying metallic finishes in 2D and 3D effects on paper, cardboard, leather, plastic, and other materials without traditional dies or tooling.
• Horizon IT 360 IT solutions division offering document management, digital workplace, cybersecurity, video protection, and dynamic display solutions for enterprise digital transformation.
• Sequoia Lease 360 Financing Integrated financing solution for printing equipment and software including maintenance and support services with fixed-rate leasing and technology refresh options at contract end.
• Second Life (Refurbished Printing Equipment) Refurbished printing equipment program offering up to 30% cost savings and 50% reduced carbon footprint compared to new equipment, with full warranty and service support.
• Formations Qualiopi (Professional Training) Qualiopi-certified professional training programs for document management software including Open Bee and Zeendoc courses, with 100% training success rate and 81-100% participant satisfaction rates.
• Résiliation et Retour Matériel Equipment return and contract termination services with GDPR-compliant data erasure and Second Life recycling program.
• Support Client / Hotline Customer support hotline and technical assistance including remote support via TeamViewer, with 24/7 online availability and 7h-17h phone service, covering 17,300 solutions with 4-hour intervention guarantee.
• Conibi (Consumables Recycling) Consumables recycling partnership with Conibi consortium for free collection and recycling of used cartridges and printing supplies from Konica Minolta, Canon, and Lexmark devices.
• AccurioPro Flux (Print Workflow Software) Print workflow management software with three tiers (Essential, Premium, Ultimate) for pre-press, automation, collaboration, and web-to-print. Centralizes job management, automates preparation, and enables real-time collaboration.
• Logiciels de Gestion des Impressions (Watchdoc Print Management) Intelligent print management software (Watchdoc and other solutions) for controlling, securing, and analyzing printing, scanning, and copying workflows across organizations.
• Logiciel Gestion de la Couleur (Color Management Software) Professional color management software for consistent color reproduction across different materials and equipment using ICC profiles.
• Impression Arts Graphiques (Graphic Arts Printing) Graphic arts printing solutions including high-volume printers, toner digital presses, and color management software for professional print production.

Quantifiable outcome

• 8 million documents per year production capacity for enterprise clients
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor and core.

• ConibiminorStrategic or Co-development Partner · 1 January 2024Industrial consortium for office and IT consumables recycling. Provides free collection and recycling services for Konica Minolta, Canon, and Lexmark consumables, contributing to circular economy and ESG goals.
• Horizon IT 360coreStrategic or Co-development Partner · 1 January 2024IT solutions division created in 2024 within Sequoia Groupe. Provides digital transformation, cybersecurity, video protection, and document management services.
• Konica Minolta FrancecoreStrategic or Co-development Partner · 1 January 2019Est Multicopie and Dyctal Bureautique became subsidiaries of Konica Minolta France in 2019. This alliance provides access to international innovation and technology while maintaining local service proximity.
• Sequoia GroupecoreStrategic or Co-development Partner · 1 January 2003Parent group created in 2003 encompassing Est Multicopie, Dyctal Bureautique, and internal financing division Sequoia Lease 360.

Scale indicators8 records

Recent moves11 records

Expansion highlights6 records

Others

• DocuWare: Enterprise content management / document management software vendor that is an integration partner referenced by Est Multicopie (alongside Open Bee, Zeendoc, PaperCut). Comparable as an adjacent software player in the DMS/EDMS ecosystem.

Direct peers

• Ricoh France: French operations of Ricoh, providing multifunction hardware, managed print services, and document/workflow automation to mid-market and enterprise customers — directly comparable MPS and services offering.
• Sharp Business Systems France: French arm of Sharp's business systems division, offering multifunction printers, managed print services and document solutions with a similar regional dealer-led GTM to French enterprises and public sector.
• Konica Minolta Business Solutions France: Sister subsidiary of Est Multicopie under Konica Minolta France, also distributing the same Konica Minolta multifunction and production print portfolio across France. Closest comparable in business model, product mix, and parent backing.
• Lexmark France: French operations of Lexmark, focused on managed print services, imaging solutions, and workflow software for enterprises — directly comparable hardware-plus-services business.
• Brother France: French arm of Brother selling printing hardware, multifunction devices, and managed print/solutions to SMBs and mid-market, with a similar channel-led distribution approach in France.
• Toshiba Business Solutions France: French subsidiary of Toshiba Tec selling multifunction printers, production print, and managed document solutions with a similar dealer-led distribution model across French regions.
• Xerox France: French arm of Xerox offering multifunction devices, production print, and managed document services to enterprise and public-sector accounts, structurally similar to Est Multicopie's customer and product profile.

Broad incumbents

• Konica Minolta: Global parent and primary OEM supplying Est Multicopie's product portfolio (bizhub, Accurio, AccurioPro). Comparable as the broader incumbent whose strategy, channel, and innovation pipeline shape Est Multicopie's competitive position.
• Canon France: French arm of Canon, supplying hardware already distributed by Est Multicopie (imagePROGRAF large format) and competing across office and production print. Broad incumbent with overlapping product categories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/estmulticopieofficiel/?locale=fr_FR
• LinkedInfr.linkedin.com/company/est-multicopie
• Instagraminstagram.com/estmulticopie_dyctalb

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Est Multicopie