IT Generation
IT-Generation GmbH is a Hamburg-based IT system house founded in 1999 that delivers managed IT services — monitoring, cloud, security, virtualization, telephony, infrastructure, and support — to small and medium-sized businesses in the Hamburg metropolitan area.
- Company typePrivate
- Founded1999
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IT Generation does
IT-Generation GmbH is a privately held German IT system house founded in 1999 and headquartered in the Wandsbek district of Hamburg, Germany. The firm delivers managed IT services to small and medium-sized businesses (KMU), positioning itself as a first point of contact for IT questions across monitoring, cloud solutions, security, virtualization, telephony, IT infrastructure design and implementation, ongoing service and support, and IT product sales. Its service portfolio spans the full IT lifecycle for SMB customers but is delivered as consultative, bundled engagements rather than as a unified software platform or self-service product.
Technically, the offering is built on standard enterprise IT infrastructure layers — Microsoft Server/Client environments, Microsoft 365 administration, VMware virtualization, and cloud platforms — wrapped around a 24/7 monitoring service, security solutions (encryption, firewalls, protection software), and modern telephony. Remote support is operationalized through a partnership with TeamViewer, with a direct download link provided on the company's support page. There is no disclosed proprietary platform, API surface, or AI/ML capability; the value sits in the integration of best-of-breed components into a managed service for clients who lack internal IT departments.
Commercially, IT Generation operates a sales-led, direct go-to-market targeting SMB customers in the Hamburg metropolitan area, with both on-site and remote support delivery. Revenue is generated through a mix of professional services (IT consulting), recurring support and maintenance contracts, cloud subscriptions, and resale of hardware and software products. Pricing is not publicly disclosed and is handled via contact-based quoting for each engagement. The company is registered as a GmbH under Hamburg HRB 76999, with no disclosed funding history, no institutional investors, and no M&A activity on record; key named individuals are Mathias Vierow and Martin Groschewski.
IT Generation firmographics
Firmographics- Name
- IT Generation
- Legal name
- IT-Generation GmbH
- Website
- https://it-generation.de
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IT-Generation GmbH is a Hamburg-based IT system house founded in 1999 that delivers managed IT services — monitoring, cloud, security, virtualization, telephony, infrastructure, and support — to small and medium-sized businesses in the Hamburg metropolitan area.
- Ownership category
- akta.pro rank
IT Generation industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industry
- ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC)
Keywords
Where IT Generation is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
IT Generation business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- IT Consulting Services: Professional consulting services for IT strategy, infrastructure design, and implementation tailored to customer needs.
- IT Support & Maintenance: Ongoing technical support and maintenance services to ensure smooth IT operations for customers.
- IT Product Sales: Sales of IT solutions including hardware, software, and security products to customers.
- Cloud Services: Cloud solutions providing flexibility and scalability for business transformation.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
IT Generation product offering
Product offeringCore offering
IT Generation is a Hamburg-based IT system house that delivers managed IT services to small and medium-sized businesses. Its offering covers 24/7 monitoring, cloud solutions, cybersecurity, virtualization, modern telephony, IT infrastructure design and implementation, ongoing service and support, and IT product resale. Services are provided as tailored consulting, implementation, and recurring support engagements rather than as a unified self-service software product.
Product overview
IT Generation is an IT system house (Systemhaus) based in Hamburg, Germany, offering a portfolio of eight managed IT services rather than a unified software product or platform. The offering spans the full IT lifecycle: Monitoring (24/7 system monitoring), Cloud Lösungen (cloud solutions), Sicherheit (security/cybersecurity), Virtualisierung (virtualization), Telefonie (modern telephony), IT-Infrastruktur (infrastructure design and implementation), Service & Support (ongoing support), and Vertrieb (IT product sales and consulting). The services are designed for small to medium-sized businesses and are delivered as managed, consultative engagements rather than self-service software products. No single platform or software product unifying these services is described; they are offered as a suite of professional IT services.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7 IT Monitoring
Companies that use IT Generation
Customer profileSegments1 record
Ideal customer profiles1 record
IT Generation technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
IT Generation partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights3 records
IT Generation competitors and assessment
Company assessmentDirect peers
- q.beyond AG: q.beyond is a German IT services provider focused on cloud, managed services, and SAP for SMB and mid-market customers; comparable to IT Generation on managed IT services and SMB customer focus, though with a stronger cloud and SAP tilt.
- CONVOTIS AG: CONVOTIS is a German IT managed services provider serving SMB and mid-market clients with infrastructure, cloud, and workplace services; comparable to IT Generation's managed IT services portfolio and SMB customer focus in the DACH region.
- Ratiodata GmbH: Ratiodata is a German managed services and IT system house serving SMB and mid-market clients with infrastructure, cloud, and support offerings; closely comparable to IT Generation's SMB-focused managed IT services model in the German market.
- SHD AG: SHD is a German IT system house providing infrastructure, cloud, security, and managed services to SMB and mid-market customers; comparable to IT Generation as a peer Systemhaus with a similar service portfolio and SMB focus.
- SVA System Vertrieb Alexander GmbH: SVA is a German IT system house headquartered in Wiesbaden that delivers IT infrastructure, virtualization, cloud, security, and managed services to enterprise and mid-market customers — a near-direct peer to IT Generation with a similar full-service Systemhaus model but larger scale.
Broad incumbents
- Computacenter plc: Computacenter is a leading European provider of managed IT services, infrastructure, and workplace support for enterprise and mid-market customers; comparable to IT Generation on managed services and IT support, but serving larger accounts across multiple countries.
- Allgeier SE: Allgeier is a German IT services group offering managed services, IT consulting, and software solutions to enterprise and mid-market clients across multiple verticals; overlaps with IT Generation's managed services and consulting offerings as a larger, diversified incumbent.
- CANCOM SE: CANCOM is a major German-headquartered IT services provider offering managed services, cloud transformation, and workplace solutions to SMB and enterprise customers; it competes in the same Systemhaus category as IT Generation with a much broader geographic and product footprint.
- Bechtle AG: Bechtle is Germany's largest IT system house and managed services provider, serving SMB and enterprise customers across Germany and Europe with IT infrastructure, cloud, security, and support services — directly comparable to IT Generation's portfolio but at vastly greater scale.
Emerging players
- acmeo GmbH: acmeo is a German value-added distributor and managed services enabler serving IT system houses with cloud, security, and communications solutions; comparable as a channel enabler to small Systemhäuser like IT Generation rather than as a direct customer-facing peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
IT Generation financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Generation leadership team
Management profileNumber of profiles
Profiles2 records
IT Generation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Generation M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Generation
What does IT Generation do?
IT Generation is a Hamburg-based IT system house that delivers managed IT services to small and medium-sized businesses. Its offering covers 24/7 monitoring, cloud solutions, cybersecurity, virtualization, modern telephony, IT infrastructure design and implementation, ongoing service and support, and IT product resale. Services are provided as tailored consulting, implementation, and recurring support engagements rather than as a unified self-service software product.
Is IT Generation a public or private company?
IT Generation is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Generation founded?
IT Generation was founded in 1999. It employs 11 to 50 people.
Where is IT Generation based?
IT Generation is headquartered in Hamburg, Germany, in the Europe region.
How does IT Generation make money?
Four revenue lines are on record. IT Consulting Services are the primary driver. The others are IT Support & Maintenance, IT Product Sales and cloud Services.
Who are IT Generation's main competitors?
Direct peers on record are q.beyond AG, CONVOTIS AG, Ratiodata GmbH, SHD AG and SVA System Vertrieb Alexander GmbH. Broad incumbents are Computacenter plc, Allgeier SE, CANCOM SE and Bechtle AG. acmeo GmbH is listed as an emerging player.
Does IT Generation have an API?
No public API is recorded for IT Generation.
What industry is IT Generation in?
IT Generation's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 5182 and its SIC code is 7373.