atecto
atecto GmbH is a German owner-managed IT system house delivering managed IT services, IT security, and infrastructure solutions to SMEs and physician practices across Germany, combining proprietary managed services with a TURBOMED healthcare vertical and Platinum-tier technology partnerships.
- Company typePrivate
- Founded1993
- HeadquartersEssen, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What atecto does
atecto GmbH is a German IT system house founded in 1993 and headquartered in Raubach, Rheinland-Pfalz, with regional offices in Essen, Wuppertal, Augsburg, Ahaus, and a Koblenz-area presence. The company delivers managed IT services, IT security, and IT infrastructure solutions to German small and mid-sized enterprises (SMEs) across multiple industries, with a specialized healthcare vertical serving physician practices and medical care centers (MVZs). atecto operates as an owner-managed (inhabergeführtes) GmbH led by Managing Directors Bernd Gierden (technical direction) and Jens Müller (sales and operations), supported by Sales Director Alexander Gierden, Commercial Director/Prokurist Steffen Gliwa, and Technical Director Florian Albrecht. The company is voluntarily certified under DIN EN ISO 9001:2015, has been recognized as a Top Employer by kununu and Focus Online, and self-describes as profitable.
The company's portfolio combines proprietary branded managed services — including atecto Remote Management & Monitoring, atecto CloudBackup M365, atecto Managed Backup, atecto Endpoint Security, and atecto Mobile Device Management — with implementation, consulting, and support for third-party technology platforms spanning security (ESET, Bitdefender, SonicWall, Wallix, Mimecast), backup (SEP), infrastructure (Microsoft, SUSE, HPE, Citrix, OpenText, SolarWinds, macmon, migRaven, i-doit), and communications (Starface VoIP, TeamViewer remote support). A 30+ year distribution partnership with CGM for the TURBOMED practice management software has reached more than 25,000 practitioners and creates a defensible healthcare IT vertical with expertise in Telematik-Infrastruktur (TI) connectivity and KIM communication standards. Delivery follows a 360° model covering cloud, on-premise, and hybrid environments, with both remote monitoring and on-site technician support across Germany.
atecto's revenue model is anchored by recurring managed services and managed security contracts (subscription/recurring), supplemented by project-based professional services — IT consulting, migrations, penetration testing, and implementations — and unit-priced on-site support (phone support at €21.00 per 10-minute unit, on-site billed in 10-minute increments after the first 30 minutes). The go-to-market motion is sales-led and direct, targeting German SMEs and mid-market accounts via inbound (phone, email, contact form), outbound prospecting, and technology-partner referrals and co-selling (ESET, Microsoft, Kaseya). Marketing channels include the monthly atecto-Kurzstrecke webinar series (08:15-08:45 AM on Microsoft Teams), the Rundschreiben newsletter, website content, LinkedIn/XING social presence, and Top Employer PR. The company publicly states it is "growing steadily in 2026 and 2027" and is actively recruiting, though revenue, headcount, and funding figures are not publicly disclosed.
atecto firmographics
Firmographics- Name
- atecto
- Legal name
- atecto GmbH
- Website
- https://atecto.de
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- atecto GmbH is a German owner-managed IT system house delivering managed IT services, IT security, and infrastructure solutions to SMEs and physician practices across Germany, combining proprietary managed services with a TURBOMED healthcare vertical and Platinum-tier technology partnerships.
- Ownership category
- akta.pro rank
atecto industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)
Keywords
Where atecto is headquartered
LocationHeadquarters
- HQ city
- Essen
- HQ country
- Germany
- HQ region
- Europe
Offices6 records
Markets served
atecto business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed Services (Recurring): Long-term managed IT service contracts billed on a recurring basis, providing ongoing IT operations, security monitoring, remote management, and support. Revenue is predictable and contracted, forming the core revenue base.
- Managed Security Services: Recurring managed security services including endpoint protection, managed firewall, secure email gateways, and monitoring delivered as managed services.
- Professional Services / Project Work: One-time project engagements including IT infrastructure planning, migrations, penetration testing, implementations, and consulting engagements. Also includes on-site support billed by work units (10-minute intervals).
- TURBOMED Software Sales & Support: Distribution, installation, training, and ongoing support services for CGM TURBOMED medical practice software. Includes servicePlus service packages for physician practices in the Ruhr area.
- VoIP / Starface Telephony Services: Sale and ongoing management of Starface VoIP telephony systems, including cloud-hosted and on-premise deployments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | On-site Service — billed per work unit |
| Unit Pricing | Pay-as-you-go | Phone Support — €21.00 / unit (excl. VAT) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
atecto product offering
Product offeringCore offering
atecto GmbH is a German IT system house providing 360° managed IT services, managed security, IT infrastructure, IT consulting, collaboration and identity management to small, mid-sized and large enterprises across Germany, delivered via cloud, on-premise, or hybrid models. The company additionally operates a specialized healthcare IT vertical distributing and supporting CGM TURBOMED practice management software and Telematik-Infrastruktur/KIM connectivity for physician practices and medical care centers (MVZ).
Product overview
atecto is an IT services company offering a portfolio of managed services under its own brand, complemented by implementation, consulting, and support services for third-party technology platforms. The managed services lineup includes atecto Remote Management & Monitoring, atecto CloudBackup M365, atecto Managed Backup, atecto Endpoint Security, and atecto Mobile Device Management. Beyond managed services, the company provides IT consulting, IT security, IT infrastructure planning, data protection, license management, and on-site/remote support services. The company also resells and supports specialized solutions including TURBOMED practice management software for medical practices, Starface VoIP telephony, and various security platforms from partners like ESET, Bitdefender, and SonicWall. Services are delivered as managed offerings, on-premise implementations, or hybrid models, with nationwide coverage from offices in Raubach, Essen, Wuppertal, Augsburg, and Ahaus.
Differentiator
Problem solved
Functional benefit
Brands
- atecto Managed Services: Managed IT services including Remote Management & Monitoring, CloudBackup M365, Managed Backup, Endpoint Security, and Mobile Device Management.
- TURBOMED
- atecto-Kurzstrecke
Products and services
- atecto Managed IT Services Comprehensive managed IT service covering Virtual Admin, Client Management, Server Management, Monitoring and Starface Telephony, delivered as an outsourced IT department for German businesses without in-house IT scale.
- atecto Managed Security Services Recurring managed security service including endpoint protection (ESET, Bitdefender), managed firewall (SonicWall), secure email gateway (Mimecast), system monitoring and backup, delivered as a managed subscription for SMEs and healthcare practices.
- atecto CloudBackup M365 Managed cloud backup service purpose-built for Microsoft 365 environments, protecting Exchange, SharePoint, Teams and OneDrive data under a recurring managed contract.
- atecto Managed Backup Platform-agnostic managed backup service covering on-premise, virtual and cloud environments with immutable backup capabilities, delivered and monitored by atecto.
- atecto Endpoint Security Multi-vendor endpoint protection service defending servers, desktops, notebooks and mobile devices against malware and advanced threats, deployed and managed by atecto.
- atecto Mobile Device Management Management and security service for mobile devices in enterprise environments, controlling device access and protecting corporate data on smartphones and tablets.
- atecto Remote Management & Monitoring Centralized remote monitoring and management service providing proactive system oversight, patch management, and remote administration of client servers, workstations and network infrastructure.
- atecto IT Consulting Project-based IT consulting covering IT infrastructure planning, migrations, penetration testing, implementations and IT strategy engagements for German SMEs and enterprises.
- atecto On-site IT Service & Remote Support On-site technician service and remote support delivered via TeamViewer, billed after the first 30 minutes in 10-minute units, with phone support at €21.00 per 10-minute unit and 24-hour express diagnosis.
- Starface VoIP Telephony Services Sale and managed service for Starface cloud-hosted and on-premise VoIP telephony systems, including video conferencing, fax and chat, delivered as a recurring managed telephony offering.
- TURBOMED Practice Software Distribution & Support Distribution, installation, training and ongoing support of CGM TURBOMED medical practice management software, including servicePlus service packages for physician practices in the Ruhr area, used by 25,000+ practitioners.
- Telematik-Infrastruktur (TI) and KIM Communication Services Healthcare-specific IT service delivering TI connectivity, KIM secure communication, and DSGVO-compliant IT infrastructure for physician practices and medical care centers.
Quantifiable outcome
- 25,000+ practitioners use TURBOMED software distributed by atecto
- +2 more outcomes
Companies that use atecto
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
atecto technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature5 records
atecto partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- ESETcoreatecto is an ESET Platinum Partner — the highest partner tier. ESET provides endpoint security, antivirus, and authentication solutions that atecto resells and manages for its customers. German-language support from ESET is included.
- Kaseyacoreatecto is a Kaseya Datto Platinum Partner (highest tier), recognizing excellence in delivering managed services using Kaseya's MSP platform. Kaseya is described as one of atecto's most important strategic partners.
- Microsoftcoreatecto is a Microsoft partner offering Microsoft 365, Azure, and Entra ID solutions. Services include M365 deployments, cloud migrations, hybrid scenarios, and atecto CloudBackup M365. Multi-cloud and fail-over scenario expertise.
- Mimecastcoreatecto partners with Mimecast for secure email gateway, email archiving, and cyber resilience solutions. Mimecast's cloud-native architecture provides high email security, availability, and archiving with a single subscription.
- Bitdefendercoreatecto is a Bitdefender Gold Reseller providing endpoint security, EDR, XDR, MDR, and MDR+ solutions. Offers centralized endpoint security and analysis, threat intelligence, and predefined response plans.
- SEP AGcoreatecto is a SEP Gold Partner. SEP develops SEP sesam backup and disaster recovery software for businesses with global IT infrastructure. The software covers data protection and restoration across all industries.
- SonicWallcoreatecto partners with SonicWall for firewall and cybersecurity solutions. SonicWall provides automated real-time cyber protection and network security for organizations of all sizes.
- OpenTextcoreatecto has over 30 years of expertise with OpenText products including Advanced Authentication, Filr, ZENworks, GroupWise, and OpenText Workgroup Suite. Provides email management, document management, and identity solutions.
- SUSEcoreatecto partners with SUSE for Linux Enterprise Server solutions. SUSE SLES provides security, reliability, and optimal performance for server environments with adaptability and virtualization capabilities.
- SolarWindscoreatecto partners with SolarWinds for IT infrastructure management software. SolarWinds offers network performance monitoring, access rights management, and IT administration tools for organizations of any size.
- Wallixcoreatecto is a Wallix Partner providing Privileged Access Management (PAM) solutions. Wallix PAM protects privileged/admin accounts from cyber threats and provides monitoring of access rights on critical IT infrastructure.
- macmoncoreatecto and macmon partner on NAC (Network Access Control) solutions. macmon ensures device identification, monitoring, and protection from unauthorized network access, including BYOD and guest management.
- Starfacecoreatecto partners with Starface for cloud and on-premise VoIP telephony solutions. Starface 365 rental model and hosted managed services provide flexible, Germany-made business telephony including video conferencing, fax, and chat.
- Hewlett Packard Enterprise (HPE)coreatecto partners with HPE for servers, storage, networking, and integrated systems. HPE solutions support digital transformation, infrastructure modernization, and productivity improvement for enterprise customers.
- Citrixcoreatecto is a Citrix Silver Partner providing digital workspace, networking (hybrid/multi-cloud), and analytics solutions. Supports workplace personalization and digitization projects.
- CGM / CompuGroup Medical (TURBOMED)coreatecto has been a TURBOMED distributor for over 30 years, providing practice management software to physician practices in Germany. The Essen team provides sales, installation, training, and ongoing support for TURBOMED.
- Wortmann TERRAminoratecto is a Wortmann TERRA partner, reselling TERRA branded hardware solutions (PCs, servers, workstations) as part of its IT infrastructure offerings.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
atecto competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
atecto social profiles
Digital presenceatecto compliance and trust
Trust signalCompliance1 record
atecto financial estimates
Financial estimateRevenue estimate
Valuation estimate
atecto leadership team
Management profileNumber of profiles
Profiles6 records
atecto funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
atecto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about atecto
What does atecto do?
atecto GmbH is a German IT system house providing 360° managed IT services, managed security, IT infrastructure, IT consulting, collaboration and identity management to small, mid-sized and large enterprises across Germany, delivered via cloud, on-premise, or hybrid models. The company additionally operates a specialized healthcare IT vertical distributing and supporting CGM TURBOMED practice management software and Telematik-Infrastruktur/KIM connectivity for physician practices and medical care centers (MVZ).
Is atecto a public or private company?
atecto is a private company. It is classified as family owned and is currently operating.
When was atecto founded?
atecto was founded in 1993. It employs 11 to 50 people.
Where is atecto based?
atecto is headquartered in Essen, Germany, in the Europe region.
How does atecto make money?
Five revenue lines are on record. Managed Services (Recurring) is the primary driver. The others are managed Security Services, professional Services / Project Work, TURBOMED Software Sales & Support and voIP / Starface Telephony Services.
Does atecto have an API?
No public API is recorded for atecto.
What industry is atecto in?
atecto's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of BPAEAOAI, Endpoint & Mobile Asset Management (UEM/MDM Asset Controls). Its NAICS code is 541513 and its SIC code is 7373.