Gigwalk
Gigwalk operates a cloud-based workforce management platform that connects enterprises to a crowdsourced network of over one million mobile-enabled workers (Gigwalkers) and a SaaS suite (Gigwalk Enterprise Cloud) for managing internal and contingent field workforces, serving primarily Fortune 500 CPG, retail, and consumer brands with retail execution, audit, and field intelligence use cases.
- Company typePrivate
- Founded2011
- HeadquartersSan Francisco, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Gigwalk does
Gigwalk (legally Sandpiper Labs, Inc.) operates a cloud-based workforce management platform built on Heroku/Salesforce infrastructure, offering two integrated product lines: Gigwalk Cloud Market, a mobile-first app connecting businesses to a crowdsourced network of over one million Gigwalkers across 7,500+ cities for on-location tasks such as retail audits, mystery shopping, QSR audits, and digital experience testing; and Gigwalk Enterprise Cloud, a SaaS workforce management application for organizations to coordinate both internal employees and external contingent workers, with configurable workflows, GPS-validated photo capture, certification management, and APIs integrating to payment, VMS, ATS, and CRM systems.
The company monetizes through three streams: enterprise SaaS subscriptions (annual, per-user licensing under Order Form agreements), per-Gig transaction fees ($3-$100+ per completed and approved Gig Deliverable), and Gigbuilding professional services for workflow design. Its go-to-market combines direct enterprise sales targeting Fortune 500 CPG and retail customers with channel partnerships — notably CROSSMARK (30,000+ field associates, 19M+ annual labor hours), Deloitte Consulting (systems integration), Randstad Japan (contingent labor), and IRI (retail analytics) — alongside self-serve SMB signup through app.gigwalk.com and iOS/Android app store distribution.
Gigwalk's proprietary Streetcred scoring system and intelligent worker-to-task matching algorithms, trained on data from 4M+ completed Gigs, produce a reported 93% data-capture accuracy rate. The company was founded in 2011 in Mountain View (later relocated to San Francisco), has raised approximately $17.7M across seed, Series A, and Series B rounds (most recent: $10M Series B led by Nokia Growth Partners in March 2014), and operates with 11-50 employees serving customers including Whirlpool, Red Bull, Pfizer, Wrigley, BMW, 7-Eleven, Microsoft, eBay, AIG, Reckitt Benckiser, Frito-Lay, and TomTom.
Gigwalk firmographics
Firmographics- Name
- Gigwalk
- Legal name
- Sandpiper Labs, Inc.
- Website
- https://gigwalk.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Gigwalk operates a cloud-based workforce management platform that connects enterprises to a crowdsourced network of over one million mobile-enabled workers (Gigwalkers) and a SaaS suite (Gigwalk Enterprise Cloud) for managing internal and contingent field workforces, serving primarily Fortune 500 CPG, retail, and consumer brands with retail execution, audit, and field intelligence use cases.
- Ownership category
- akta.pro rank
Gigwalk industry classification
Industry- Product category
- Workforce Management Software / Mobile Crowdsourcing Platform
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Gig / On-Demand Generalist Staffing Platforms (BPACACAK)
- akta.pro secondary industries
- Professional & Business Services Marketplaces (Freelancers, SMB Services) (BPAMAHAG), Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)
Keywords
Where Gigwalk is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Gigwalk business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Gig Transaction Fees: Companies post Gigs (tasks) and pay per completed, approved Gig Deliverable. Gigwalk operates on a 'pay for performance' model where Gigwalkers receive payment only when work is accepted by the customer. Fees range from $3 to $100+ per Gig depending on complexity and time required.
- Enterprise Software Subscription: Gigwalk Enterprise Cloud is a SaaS-based workforce management application sold via Order Forms with subscription fees. Customers pay for software licenses based on number of Users, with fees due in advance. Additional fees for increased user counts.
- Gigbuilding Services: Professional services where Gigwalk helps customers design and structure Gigs upon request. Customer agrees to pay applicable fees for this design assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with per-user licensing |
| Transaction based/ take rate | Pay-as-you-go | Per-Gig transaction pricing |
| Freemium | Monthly | Free company signup with paid services |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels6 records
Gigwalk product offering
Product offeringCore offering
Gigwalk provides a cloud-based, mobile-first workforce management platform that combines a SaaS application (Gigwalk Enterprise Cloud) with a crowdsourced marketplace (Gigwalk Cloud Market) of mobile-enabled independent contractors. Businesses post on-location tasks ("Gigs") such as retail audits, mystery shopping, QSR audits, digital experience testing, AI training data, safety checks, location surveys, and property inspections, and Gigwalkers execute them via iOS and Android apps with GPS-validated photo evidence. Customers pay per completed Gig ($3 to $100+) or via annual per-user Enterprise Cloud subscriptions, receiving real-time reporting dashboards and analytics.
Product overview
Gigwalk is a cloud-based workforce management platform offering two primary product lines: (1) Gigwalk Cloud Market (Gigwalk Mobile App) - a consumer-facing mobile application connecting businesses to a crowdsourced network of over 1 million mobile-enabled independent contractors (Gigwalkers) who perform on-location tasks; and (2) Gigwalk Enterprise Cloud - a SaaS-based, mobile-first workforce management solution for large organizations to manage both internal employees and external contingent workers. The platform provides various service offerings including retail audits, mystery shopping, QSR audits, digital experience testing, AI training data, safety checks, location surveys, and property inspections. Key platform features include smart work assignment based on location/skill/rating, geo-tagged photo capture, GPS/date-stamp validation, real-time reporting dashboards, and API integration capabilities. The ecosystem includes partnerships with IRI (retail intelligence), Deloitte Consulting (real-time data analytics), and enterprise deployments for CROSSMARK and Randstad Japan.
Differentiator
Problem solved
Functional benefit
Brands
- Gigwalk Enterprise Cloud: A SaaS-based, mobile-first workforce management application that enables organizations to simplify how they manage and execute work for internal and external workforces.
- Cloud Market
Products and services
- Gigwalk Cloud Market (Mobile App) A mobile application (iOS and Android) that connects businesses posting Gigs (retail audits, mystery shops, surveys, digital experience tests, etc.) to a crowdsourced network of mobile-enabled independent contractors ("Gigwalkers") who perform the on-location tasks. Gig fees range from $3 to $100+ per completed and approved Gig.
- Gigwalk Enterprise Cloud A SaaS-based, mobile-first workforce management application sold via Order Form subscriptions that lets large organizations configure workflows, assign work, and manage both internal employees and external contingent workers. Features include smart work assignment by schedule/location/rating, quality controls with photo capture and GPS/date-stamp validation, barcode scanning, survey skip logic, exception management, certification management, and APIs for integration with payment, VMS, ATS, and CRM systems.
- Retail Audits In-store audits performed by Gigwalkers to verify that products are stocked and displayed correctly, store associates are pitching new products appropriately, and channel execution issues are identified and resolved at scale for consumer brands.
- Mystery Shopping Mystery shopping engagements in which Gigwalkers evaluate customer service quality, store conditions, and compliance with brand standards, delivering real-time reports to businesses on retail execution performance.
- QSR (Quick Service Restaurant) Audits Audits designed for quick-service restaurants to verify operational standards, food-safety compliance, and customer-service execution across restaurant locations.
- Digital Experience Testing Digital product testing service in which Gigwalkers use their own devices to uncover issues in new versions of mobile apps and to spot problems in complex customer workflows (such as buy online and return in store) before they go live.
- AI Training Data Data collection service where Gigwalkers capture real-world photos, observations, and structured data that can be used as labeled training data for artificial intelligence and machine learning models.
- Safety Checks On-site safety inspection services conducted by Gigwalkers to verify safety compliance and identify potential hazards at retail, restaurant, and other business locations.
- Location Surveys Geographic data collection service in which Gigwalkers survey specified locations to capture real-world conditions, verify business information, or gather location-specific intelligence.
- Property Inspections Property inspection services for insurance and real estate industries, in which Gigwalkers conduct on-site evaluations of property conditions for insurance and mortgage-servicing purposes.
- Gigbuilding Professional Services Professional services in which Gigwalk helps enterprise customers design and structure Gigs (task definitions, survey logic, photo requirements, pay tiers) prior to launch, for which the customer agrees to pay applicable fees.
Quantifiable outcome
- Customer ROI of $500M+ generated in 12-month period
- +6 more outcomes
Companies that use Gigwalk
Customer profileNamed customers17 records
Segments7 records
Ideal customer profiles5 records
Gigwalk technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
Gigwalk partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, minor and flagship.
- Randstad JapancoreRandstad Japan, division of world's second-largest HR service provider with 120 branch offices in Japan, adopted Gigwalk technology to power its new mobile application for managing contingent labor and on-demand work. Partnership aims to improve work process by transitioning from phone/email/fax to mobile solution with better job matching, worker communication, and real-time compliance monitoring. Handles approximately 2,000 on-demand staffing positions dispatched per day.
- Meals on Wheels of San FranciscominorGigwalk for Good community partnership. Tech-savvy volunteer event using Gigwalk mobile app to deliver Disaster Preparedness Kits to homebound seniors in Single-Room Occupancy Hotels. Volunteers from Twitter, AdRoll, Splunk, Lyft, SuccessFactors, Zendesk, and Pinterest participated. Data collected on living conditions to support FSTF initiatives.
- IRI (Information Resources, Inc.)coreData alliance combining syndicated and crowdsourced data for comprehensive real-time retail intelligence. IRI Liquid Data technology platform integrated with Gigwalk Mobile Crowdsourcing to form rich data sets for CPG brands. Joint customers receive enhanced audit services including 48-hour flash audits, analytics integration through IRI Advantage Platform, and consumer/shopper marketing intelligence. IRI is Gigwalk's preferred syndicated data analytics partner; Gigwalk is IRI's preferred partner for retail execution data collection.
- CROSSMARKflagshipStrategic partnership where CROSSMARK deployed Gigwalk Enterprise Platform to more than 30,000 field-based associates. Gigwalk powers CROSSMARK's 'Axis' field-force activation system executing 19M+ labor hours annually. Platform enables work creation, assignment, execution, and reporting on thousands of tasks daily with real-time intelligence. Features include smart scheduling, quality controls, photo capture, GPS validation, and rich reporting dashboards.
- Deloitte Consulting LLPcoreStrategic alliance enabling real-time data collection to support immediate and actionable analytics. Deloitte assists client companies in integrating crowdsourced data into their sales and field operational systems. Focuses on providing visibility into on-location execution at stores, restaurants, dealerships, and other geographically dispersed locations. Combines Gigwalk's mobile workforce platform with Deloitte's systems integration, analytics, and strategy capabilities.
- Retail Solutions Inc. (RSi)coreRSi selected Gigwalk to power its new 'RSi Intelligent Crowdsourcing' solution combining RSi's daily downstream data and alerting capabilities with Gigwalk's enterprise platform. Enables retailers and brands to gather in-store intelligence, identify supply chain gaps, and trigger actions at store level in near real-time. Pilot testing with five major retailers resulted in average ROI of 8x original investment.
- World Alliance for Retail Excellence & StandardsminorTraining partnership providing Gigwalkers with free retail merchandising courses including Merchandising Standards and Retail Visit Excellence. Courses listed on Gigwalker profiles and grant access to higher-paid Gigs on platform.
- Retail IntegrityminorPartnership creating higher-skilled, higher-paid Gigs across North America. Retail Integrity's clients include CPG manufacturers, restaurants, retailers, financial services, grocery, convenience stores, entertainment and wireless telecom companies. New Gigs include specialty retail audits and mystery shopping at US Post Offices.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
Gigwalk competitors and assessment
Company assessmentDirect peers
- TaskRabbit: TaskRabbit is a consumer-facing gig marketplace for local tasks (furniture assembly, moving, cleaning) and now an IKEA-owned enterprise solution. It overlaps with Gigwalk's marketplace model and property-inspection use cases, but skews more consumer/SMB.
- Wonolo: Wonolo is an on-demand staffing platform connecting businesses to temporary workers for hourly gigs. It shares Gigwalk's enterprise channel (including partnerships with staffing firms) and WFM-style matching, but focuses on in-person labor rather than data capture.
- Premise Data: Premise crowdsources real-world data (photos, prices, observations) from a global network of mobile contributors for retail, CPG, and economic intelligence — a near-twin of Gigwalk's crowdsourced data-collection model, but with stronger global footprint.
- Field Agent: Field Agent operates a crowdsourced mobile workforce for retail audits, mystery shopping, and in-store data collection — the closest direct competitor to Gigwalk's Cloud Market, with a similar pay-per-task model and Fortune 500 CPG customer base.
- ShiftPixy: ShiftPixy provides a gig-based staffing and workforce management platform focused on restaurants and hourly employers — comparable in mobile workforce technology and 1099 staffing model, though more compliance-constrained post-AB5.
- Snag (formerly Snagajob): Snag is an hourly-hiring and shift-management platform serving employers in retail, hospitality, and QSR — directly comparable to Gigwalk Enterprise Cloud for managing distributed hourly workforces and competing for the same enterprise budget.
Broad incumbents
- Appen: Appen (which acquired CrowdFlower) operates a global crowdsourced data platform with a much larger and more diversified contributor base. It overlaps with Gigwalk in AI training data and structured data collection but serves a broader enterprise market.
- Beeline: Beeline is a leading Vendor Management System (VMS) for contingent workforce management, serving large enterprises with non-employee labor programs. It competes with Gigwalk Enterprise Cloud for the same enterprise WFM budget at the high end of the market.
- Uber for Business: Uber for Business extends Uber's gig platform into enterprise workforce, delivery, and task solutions. As a broad incumbent, it competes for enterprise spend on distributed work and same-day logistics that Gigwalk also targets.
Emerging players
- Inmar (Retail Solutions / RSi): Inmar (which acquired RSi, Gigwalk's former partner) is a supply-chain and retail-intelligence platform that integrates daily downstream data with crowdsourced field intelligence — directly relevant as both a former Gigwalk partner and a potential competitor in the same CPG/retail intelligence workflow.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Gigwalk social profiles
Digital presenceGigwalk financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gigwalk leadership team
Management profileNumber of profiles
Profiles3 records
Gigwalk funding detail
Funding detailFunding overview
Funding rounds3 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gigwalk M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gigwalk
What does Gigwalk do?
Gigwalk provides a cloud-based, mobile-first workforce management platform that combines a SaaS application (Gigwalk Enterprise Cloud) with a crowdsourced marketplace (Gigwalk Cloud Market) of mobile-enabled independent contractors. Businesses post on-location tasks ("Gigs") such as retail audits, mystery shopping, QSR audits, digital experience testing, AI training data, safety checks, location surveys, and property inspections, and Gigwalkers execute them via iOS and Android apps with GPS-validated photo evidence. Customers pay per completed Gig ($3 to $100+) or via annual per-user Enterprise Cloud subscriptions, receiving real-time reporting dashboards and analytics.
Is Gigwalk a public or private company?
Gigwalk is a private company. It is classified as venture growth investor backed and is currently operating.
When was Gigwalk founded?
Gigwalk was founded in 2011. It employs 11 to 50 people.
Where is Gigwalk based?
Gigwalk is headquartered in San Francisco, United States, in the North America region.
How does Gigwalk make money?
Three revenue lines are on record. Gig Transaction Fees are the primary driver. The others are enterprise Software Subscription and gigbuilding Services.
Who are Gigwalk's main competitors?
Direct peers on record are TaskRabbit, Wonolo, Premise Data, Field Agent, ShiftPixy and Snag (formerly Snagajob). Broad incumbents are Appen, Beeline and Uber for Business. Inmar (Retail Solutions / RSi) is listed as an emerging player.
Does Gigwalk have an API?
No public API is recorded for Gigwalk.
What industry is Gigwalk in?
Gigwalk's product category is Workforce Management Software / Mobile Crowdsourcing Platform. Its primary akta.pro industry code is BPACACAK, Gig / On-Demand Generalist Staffing Platforms, with a secondary code of BPAMAHAG, Professional & Business Services Marketplaces (Freelancers, SMB Services). Its SIC code is 7361.