What Cachet HQ does

Cachet HQ is the trading identity of Alt Three Services Limited, a private limited company registered in England & Wales (Company No. 09671573), that operates Cachet, an open-source, self-hosted status page system used by organizations ranging from startups to Fortune 500 companies to communicate system status, downtime, and scheduled maintenance to customers and internal stakeholders. The platform is built on a PHP/Laravel stack: v2.x uses Bootstrap 3 with a JSON API supporting Bearer-token authenticated CRUD across components, incidents, metrics, and schedules (rate-limited to 300 requests per minute); v3.x is a modern rebuild on Laravel 10.x with Vue.js, Inertia, Filament, Tailwind, Livewire, and Alpine.js, distributed as the Cachet Core package for installation into existing Laravel applications. The product features multilingual support (10+ languages), two-factor authentication, custom logos and accent colors, scheduled maintenance with automatic incident timeline creation, flexible metrics tracking, and integrations including a native OhDear monitoring connection plus Mailgun and SparkPost email delivery.

Cachet follows a product-led growth motion: users discover and self-host the software via GitHub (15.1k stars, 1.6k forks, 56 releases, 7,494 commits on the 3.x branch) or Docker, with no traditional sales channel. The company monetizes indirectly through GitHub Sponsors, a small set of corporate sponsors (Jump24, Dreamtilt, Xyphen-IT, Code Rabbit, de:doc, Mintlify), and optional paid professional installation services engaged via email. Founder James Brooks, who originally released Cachet in 2014, sold the project in 2018, then reacquired it in August 2023 after roughly five years of dormancy and is now leading the v3.x rebuild with a small core team and community contributors. No external funding rounds, institutional investors, or revenue figures have been disclosed.

Name

Cachet HQ

Legal name

Alt Three Services Limited

Website

https://cachethq.io

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Cachet HQ (Alt Three Services Limited, UK) operates Cachet, an open-source, self-hosted status page system on PHP/Laravel with a JSON API, used by organizations from startups to Fortune 500 firms to communicate downtime and incidents; monetization relies on GitHub Sponsors, corporate sponsorships, and paid installation services.

Ownership category

akta.pro rank

Product category

Status Page Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business Continuity Management (BCM) Platforms (HDABAIAD)

akta.pro secondary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

Keywords

• Status page software
• Incident management
• Uptime monitoring
• Devops communication
• Open source SaaS

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Open Source Distribution: Cachet is freely available as open-source software for self-hosting. No direct revenue from software licenses. The project sustains through community support and optional sponsorships.
2. GitHub Sponsors: The project accepts sponsorship through GitHub Sponsors, providing visibility to sponsors who receive recognition on the website, social media, and community forums.
3. Professional Installation Services: Optional paid professional installation services offered for businesses wanting expert setup. Email-based inquiry for custom requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Cachet is an open-source, self-hosted status page system that enables organizations to communicate system status, downtime, and maintenance events to customers and stakeholders. The platform offers incident management, component status tracking, scheduled maintenance scheduling, metrics tracking, two-factor authentication, multilingual support, and a JSON API for automation. Distributed freely under an open-source license with optional paid professional installation services.

Product overview

Cachet offers an open-source status page system as its primary product, with two active versions: v2.x (stable legacy) and v3.x (modern rebuild). v3.x is being developed as a package called Cachet Core, enabling installation into existing Laravel applications. The platform enables organizations to track system status, manage incidents, schedule maintenance, and display metrics. Professional installation services are available as a paid add-on. The product features a JSON API for automation, multilingual support, and two-factor authentication.

Differentiator

Problem solved

Functional benefit

Products and services

• Cachet Open-source, self-hosted status page system that enables organizations to communicate system status, downtime, and maintenance events to customers, teams, and stakeholders. Includes incident management, component status tracking, scheduled maintenance, metrics tracking, JSON API, multilingual support, and two-factor authentication. Used by enterprises such as Boeing, Siemens, Bosch, Michelin, Sky, and Gnome.
• Cachet Core Package format of Cachet v3.x that encapsulates everything needed to run the status page system. Enables installation into existing Laravel applications and simplifies maintenance by separating framework updates from Cachet updates.
• Professional Installation Services Paid installation service where the Cachet team sets up the status page system for businesses. Offered via email contact for custom requirements and tailored to enterprise customers who want expert setup assistance.

Quantifiable outcome

• Dramatically reduces support ticket volume during outages by providing centralized status communication
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• Jump24coreStrategic or Co-development PartnerJump24 provided comprehensive branding and design services for Cachet 3.x, including the new logo design and complete brand revamp. Their co-founder Daniel Newns expressed enthusiasm for supporting the project's revival. Jump24 continues as an active sponsor providing ongoing design support.
• MintlifycoreTechnology or IntegrationMintlify hosts Cachet's documentation platform (docs.cachethq.io) as a sponsor, providing developer documentation hosting. They generously support the project's documentation infrastructure.
• OhDearcoreTechnology or IntegrationOhDear is the first integration partner for Cachet v3.x, providing monitoring platform integration that works seamlessly with Cachet as the status page frontend. Readable integration documentation available.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• StatusCake: Website monitoring provider that also offers public status pages, competing in the same monitoring-plus-status-communication space.
• Hyperping: Combines uptime monitoring with hosted status pages, competing for SMB and developer customers who might otherwise self-host Cachet.
• Better Stack: Offers hosted status pages bundled with uptime monitoring and incident management, directly competing for the same developer/DevOps buyer Cachet targets.
• status.io: Dedicated hosted status page and incident communication platform serving enterprises, overlapping Cachet's core status-page functionality.
• Uptime Kuma: Popular open-source, self-hosted monitoring and status page tool; the closest open-source analog competing for the same self-hosting, cost-conscious audience.
• Instatus: A lightweight, low-cost hosted status page provider competing directly on the same use case of transparent downtime communication.
• Freshstatus (Freshworks): Status page product for public and private incident communication, targeting the same transparency-during-outages use case.

Broad incumbents

• Atlassian Statuspage: The market-leading hosted status page product for incident and downtime communication; the primary SaaS alternative to Cachet's self-hosted approach.

Others

• Oh Dear: Monitoring platform that integrates with Cachet as a status-page frontend; adjacent/enabling rather than a direct competitor, and also offers its own status pages.

Emerging players

• Gatus: Open-source, self-hosted health dashboard and status page project overlapping Cachet's developer, self-hosting niche.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/cachethq
• GitHubgithub.com/cachethq
• LinkedInlinkedin.com/company/cachethq
• Facebookfacebook.com/cachethq

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cachet HQ