Status.io
Status.io is a SaaS platform, founded in 2013 and operated by T3CH.com LLC, that provides enterprise-grade hosted status pages, incident management, planned maintenance scheduling, and multi-channel subscriber notifications for technology companies, SaaS providers, and enterprises needing real-time service status communication.
- Company typePrivate
- Founded2013
- HeadquartersAllentown, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Status.io does
Status.io, operated by T3CH.com LLC, is a multi-tenant SaaS platform for hosting system status pages and delivering incident communications, founded in 2013 and headquartered in Allentown, New Jersey. The platform provides enterprise-grade status pages with customizable design, incident management with multi-state workflows (Investigating, Identified, Monitoring, Resolved), planned maintenance scheduling with automatic subscriber reminders, and multi-channel notifications across email, SMS (Twilio/Vonage), webhook, RSS, iCalendar, IRC, Slack, Microsoft Teams, and Twitter/X. Underlying the product is a globally redundant infrastructure stack hosted across AWS (US-East, US-West, Ireland, Toronto) and DigitalOcean, designed to keep the status page online even when the customer's own services are down. The platform supports a deep integration ecosystem including monitoring tools (UptimeRobot, StatusCake, Site24x7, Nagios, New Relic, Pingdom, DataDog, Dynatrace, LogicMonitor, Zabbix), a bi-directional Jira Service Management connector, and SSO via Auth0, Okta, Azure AD, Google Workspace, and OneLogin, with WebAuthn passkey and YubiKey hardware MFA options.
The business operates on a tiered subscription model: Basic at $79/month, Standard at $149/month, Plus at $349/month, and custom Enterprise plans starting at $999/month, with annual subscriptions offering a 5% discount. Go-to-market is primarily self-serve product-led growth through app.status.io/join, supplemented by direct enterprise sales for high-capacity contracts with PO invoicing. Customer segments span technology companies, SaaS providers, and enterprises requiring SSO-gated private status pages, audit trails, and compliance tooling. Compliance posture is anchored by GDPR, CCPA, EU-U.S./UK/Swiss Data Privacy Framework certification, and the underlying data centers carrying SOC 2 Type II, ISO 27001, and ISO 27018 certifications, with PCI DSS handled via Stripe. The company operates with a lean 1-10 person team, no disclosed outside funding, and ships continuous platform updates, having released eight versions (v1.8.0 through v1.8.7) between October 2025 and April 2026.
Status.io firmographics
Firmographics- Name
- Status.io
- Legal name
- T3CH.com LLC
- Website
- https://status.io
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Status.io is a SaaS platform, founded in 2013 and operated by T3CH.com LLC, that provides enterprise-grade hosted status pages, incident management, planned maintenance scheduling, and multi-channel subscriber notifications for technology companies, SaaS providers, and enterprises needing real-time service status communication.
- Ownership category
- akta.pro rank
Status.io industry classification
Industry- Product category
- IT Service Management — Status Page and Incident Communication Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability) (HDAIAFAI)
Keywords
Where Status.io is headquartered
LocationHeadquarters
- HQ city
- Allentown
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Status.io business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales
Revenue model
- Subscription Plans: Tiered subscription model with three main plans (Basic, Standard, Plus) providing status page hosting, subscriber limits, team members, metrics, and feature access. Enterprise plans available for custom requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Plan - $79/month |
| Subscription | Monthly | Standard Plan - $149/month |
| Subscription | Monthly | Plus Plan - $349/month |
| Subscription | Multi-year contract | Enterprise Plan - Starting at $999/month |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Status.io product offering
Product offeringCore offering
Status.io provides a SaaS status page hosting platform that lets organizations publish branded public or private status pages, automate component and incident updates, schedule planned maintenance windows, and deliver real-time notifications to subscribers across email, SMS, chat, and webhook channels. The platform is designed for technology, SaaS, and IT operations teams that need a centralized channel for communicating service availability to customers and internal stakeholders.
Product overview
Status.io is a unified status page and incident communication platform consisting of the core Status Pages product, Developer API, and Public Status API. The platform enables organizations to maintain customized system status pages externally from their infrastructure, providing real-time incident management, planned maintenance scheduling, and multi-channel subscriber notifications. The product supports integration with monitoring tools (UptimeRobot, Site24x7, StatusCake, Nagios), communication platforms (Slack, Microsoft Teams, Twilio, Vonage), and SSO identity providers (Auth0, Azure, Google, Okta, OneLogin). Pricing tiers include Basic ($79/month), Standard ($149/month), Plus ($349/month), and custom Enterprise plans starting at $999/month, with feature differentiation across notification channels, team management, customization options, and security capabilities.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Get started in minutes, not weeks
- +1 more outcomes
Companies that use Status.io
Customer profileSegments3 records
Ideal customer profiles2 records
Status.io technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration35 records
Feature10 records
Status.io partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and supporting.
- Amazon Web Services (AWS)corePrimary infrastructure provider for Status.io with ISO 27001 and ISO 27018 certifications. Hosts primary data centers for the platform.
- DigitalOceancoreSecondary data center provider with ISO 27001 certification and SOC 2 Type II compliance.
- TwiliocoreSMS notification provider allowing Status.io users to send text messages to subscribers worldwide. Integration uses customer-provided Twilio accounts for independent billing.
- VonagecoreSMS notification provider for 180+ countries. Integration allows Status.io users to send SMS notifications using their own Vonage account and phone numbers.
- Auth0coreSAML-based SSO integration for team member authentication. Auth0 users can sign in to Status.io using SAML2 Web App protocol.
- Microsoft AzurecoreSAML-based SSO integration for team member authentication and private status page access. Azure AD users can authenticate to access Status.io.
- GooglecoreSAML-based SSO integration for team member authentication. Google Workspace users can sign in to Status.io via SAML protocol.
- OktacoreSAML/OIDC-based SSO integration for team member authentication and private status page access.
- OneLogincoreOIDC-based SSO integration for private status page access. OneLogin users can authenticate to view restricted status pages.
- SlackcoreNotification channel for broadcasting status updates to Slack channels. Subscribers can sign up to receive incident and maintenance notifications in their Slack workspace.
- Microsoft TeamscoreNotification channel for broadcasting status updates to Microsoft Teams channels via webhook integration.
- UptimeRobotsupportingMonitoring tool integration that automatically toggles component status based on UptimeRobot UP/DOWN alerts.
- StatusCakesupportingMonitoring tool integration that automatically updates component status based on StatusCake monitoring checks.
- Site24x7supportingMonitoring tool integration that automatically updates component status based on Site24x7 monitoring checks.
- NagiossupportingMonitoring tool integration that automatically updates component status based on Nagios Core and Nagios XI alerts.
- DataDog, Dynatrace, LogicMonitor, Zabbix (Email Triggers)supportingGeneric email trigger integration for monitoring tools that support customizable email subjects, enabling automatic status toggling.
- Jira Service ManagementsupportingBidirectional integration: Status.io incidents create/close Jira alerts, and Jira alerts create/resolve Status.io incidents.
- New RelicsupportingExternal metrics source integration for displaying health status of services on status page.
- PingdomsupportingExternal metrics source integration for displaying health status of services on status page.
- YubiKeysupportingHardware security key support for multi-factor authentication, providing phishing-resistant second factor for account sign-in.
- StripecorePayment processor for subscription billing. Credit card information is not stored on Status.io servers; payments handled by Stripe's PCI-compliant servers.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Status.io competitors and assessment
Company assessmentDirect peers
- Better Stack: Combines status pages with uptime monitoring and incident management under a PLG SaaS model. Targets the same developer and DevOps buyer as Status.io and competes on similar feature breadth at comparable price points.
- Hyperping: Status pages combined with uptime monitoring and incident workflows for SaaS and e-commerce teams. A focused SMB-tier alternative to Status.io with overlapping feature set.
- Better Uptime: Status pages bundled with monitoring, on-call, and incident management under a self-serve SaaS model. Directly competes with Status.io for the same PLG-driven DevOps buyer.
- Instatus: Self-serve status page SaaS with a freemium entry tier and fast setup, targeting startups and SaaS companies. Competes head-to-head with Status.io on ease of use, customization, and PLG pricing.
- Oh Dear: Belgium-based SaaS offering status pages alongside uptime and SSL monitoring. Targets a similar SMB and developer audience as Status.io with comparable subscription pricing.
- Atlassian Statuspage: The leading dedicated status page SaaS, acquired by Atlassian and bundled with Jira and Opsgenie. Closest direct competitor to Status.io across hosted status pages, incident communication, and subscriber notifications, and the dominant brand in the category.
Broad incumbents
- UptimeRobot: Established uptime monitoring platform with built-in public status pages. Competes at the low end of Status.io's market as part of a broader monitoring offering rather than as a dedicated status page specialist.
- PagerDuty: Enterprise incident response platform that includes service status reporting as part of a broader on-call and alerting suite. Competes with Status.io in incident communication but at a much larger scale and price point.
- Pingdom: SolarWinds-owned uptime and performance monitoring service with status page functionality. Overlaps with Status.io on status pages but bundles them as part of a wider monitoring suite.
Emerging players
- Cachet: Open-source status page software that organizations self-host. Provides a free alternative that pressures Status.io's Basic plan and serves developers who prefer self-managed infrastructure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Status.io social profiles
Digital presenceStatus.io compliance and trust
Trust signalCompliance7 records
Status.io financial estimates
Financial estimateRevenue estimate
Valuation estimate
Status.io leadership team
Management profileNumber of profiles
Profiles1 record
Status.io funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Status.io M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Status.io
What does Status.io do?
Status.io provides a SaaS status page hosting platform that lets organizations publish branded public or private status pages, automate component and incident updates, schedule planned maintenance windows, and deliver real-time notifications to subscribers across email, SMS, chat, and webhook channels. The platform is designed for technology, SaaS, and IT operations teams that need a centralized channel for communicating service availability to customers and internal stakeholders.
Is Status.io a public or private company?
Status.io is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Status.io founded?
Status.io was founded in 2013. It employs 1 to 10 people.
Where is Status.io based?
Status.io is headquartered in Allentown, United States, in the North America region.
How does Status.io make money?
One revenue line is on record: subscription Plans.
Who are Status.io's main competitors?
Direct peers on record are Better Stack, Hyperping, Better Uptime, Instatus, Oh Dear and Atlassian Statuspage. Broad incumbents are UptimeRobot, PagerDuty and Pingdom. Cachet is listed as an emerging player.
Does Status.io have an API?
Yes. The Status.io API enables developers to programmatically manage status pages, incidents, maintenance events, and components. Includes both a Developer API for account management and a Public Status API that provides a JSON endpoint for querying current status. Supports SSL certificate automation via admin/ssl_cert/update endpoint for ACME/integrated certificate workflows. The API can be used for bulk importing historic incidents and maintenance events, toggling component status, and managing notifications. Developer documentation is at developer.status.io.
What industry is Status.io in?
Status.io's product category is IT Service Management — Status Page and Incident Communication Software. Its primary akta.pro industry code is HDAIAFAI, Network Performance, Visibility & SLA Monitoring (Managed NPM/Observability). Its NAICS code is 513210 and its SIC code is 7372.