Service Associates
Service Associates is a privately held Connecticut-based IT professional services firm, founded in 1984, that designs and implements business computing and network solutions for small and mid-sized clients in Manufacturing, Construction, Engineering, Accounting, and Education.
- Company typePrivate
- Founded1984
- HeadquartersWallingford, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Service Associates does
Service Associates is a privately held, Connecticut-based professional services firm founded in 1984 that designs and implements business computing solutions for small and mid-sized businesses. The company offers Internet and network-based products and services spanning both legacy systems and emerging technologies, positioning itself as a generalist technology implementation and consulting partner rather than a product vendor.
The firm serves clients across five primary verticals — Manufacturing (lead segment), Construction, Engineering, Accounting, and Education — providing solutions targeted at legacy system integration, scalability, performance optimization, and infrastructure reliability. Its core technology competency is the assessment, design, and ongoing support of network and computing environments, with no proprietary product, software, app, or API disclosed. Distribution is exclusively direct: clients engage via phone, email, a website contact form, or a Change Request submission system for ongoing service.
Revenue is generated through custom technology implementation, consulting, and ongoing support services under a professional services model, with no publicly disclosed pricing. The company operates from a single headquarters location in Wallingford, CT with an 11-50 employee headcount, suggests a small regional services firm with relationship-driven, project-based engagements rather than a scalable SaaS or product business. There are no disclosed funding rounds, named customers, partnerships, patents, leadership bios, or recent product launches in the source material.
Service Associates firmographics
Firmographics- Name
- Service Associates
- Legal name
- Service Associates
- Website
- https://serviceassociates.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Service Associates is a privately held Connecticut-based IT professional services firm, founded in 1984, that designs and implements business computing and network solutions for small and mid-sized clients in Manufacturing, Construction, Engineering, Accounting, and Education.
- Ownership category
- akta.pro rank
Service Associates industry classification
Industry- Product category
- IT Consulting and Technology Implementation Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Network Architecture & Design Services (BPAEAEAA)
Keywords
Where Service Associates is headquartered
LocationHeadquarters
- HQ city
- Wallingford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Service Associates business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Technology Solutions and Services: Service Associates designs and implements business computing solutions, offering comprehensive Internet and network-based products and services. Based on their positioning as a technology solutions provider since 1984, revenue is generated through custom technology implementation, consulting, and ongoing support services.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Service Associates product offering
Product offeringCore offering
Service Associates designs and implements innovative, high-performance business computing solutions and provides comprehensive Internet and network-based products and services. The firm assesses, implements, and supports technology solutions spanning legacy systems to emerging technologies for clients in Manufacturing, Construction, Engineering, Accounting, and Education sectors.
Product overview
Service Associates is a business computing solutions provider offering comprehensive Internet and network-based products and services. The company designs and implements innovative, high-performance solutions, working with both legacy systems and emerging technologies. Founded in 1984, they provide services across diverse industries including Manufacturing, Construction, Engineering, Accounting, and Education. The website references a Products & Services page (http://www.serviceassociates.com/products.htm) but the specific product/module names are not detailed in the available source content.
Differentiator
Problem solved
Functional benefit
Companies that use Service Associates
Customer profileSegments5 records
Ideal customer profiles5 records
Service Associates technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Service Associates partnerships and signals
Strategic signalScale indicators2 records
Recent moves1 record
Service Associates competitors and assessment
Company assessmentBroad incumbents
- Slalom: Slalom is a large-scale IT and management consultancy with broad technology advisory, cloud, and systems integration practices. It competes for the same business computing modernization spend but at a different scale and brand reach.
- Insight Enterprises: Insight is a global IT solutions and services provider offering hardware, software, and integrated services to organizations of all sizes. It is a relevant incumbent comparison given Service Associates' positioning in business computing and network solutions.
- CDW: CDW is a large multi-brand IT solutions and services company serving business, government, and education customers. Its scale and breadth across the verticals Service Associates targets make it a representative incumbent peer.
- Perficient: Perficient is a digital consultancy providing IT strategy, systems integration, and custom development across industries. Its consulting-plus-implementation model overlaps with Service Associates' full-service technology delivery approach.
Direct peers
- Ntiva: Ntiva is a mid-sized managed IT services and consulting firm serving SMB and mid-market clients across multiple U.S. regions. Like Service Associates, it provides end-to-end technology design, implementation, and ongoing support, making it a strong comparable on business model and customer profile.
- Dataprise: Dataprise is a U.S. managed services provider delivering IT support, network, and cloud services to mid-market organizations. Its mix of consulting, project-based integration, and recurring managed services directly mirrors Service Associates' positioning.
- Heartland Technology Group: Heartland Technology Group is a regional IT services provider offering managed services, network design, and project-based implementation to SMB and mid-market clients. Its consulting-plus-managed model and vertical breadth are closely comparable to Service Associates.
- Atlantic IT: Atlantic IT is a managed services and IT consulting firm focused on small and mid-sized businesses, with multi-vertical experience similar to Service Associates' Manufacturing, Construction, and Accounting clientele.
- Innovative Network Solutions: Innovative Network Solutions provides network design, managed IT, and consulting services to SMB clients. It mirrors Service Associates' emphasis on network and internet-based infrastructure solutions for business clients.
- CMIT Solutions: CMIT Solutions operates a franchise network of IT services firms delivering managed IT, cybersecurity, and consulting to SMBs across diverse verticals. It competes head-to-head with Service Associates for the same small-business technology buyer.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights5 records
Customer concentration
Service Associates financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Associates leadership team
Management profileNumber of profiles
Service Associates funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Associates M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Associates
What does Service Associates do?
Service Associates designs and implements innovative, high-performance business computing solutions and provides comprehensive Internet and network-based products and services. The firm assesses, implements, and supports technology solutions spanning legacy systems to emerging technologies for clients in Manufacturing, Construction, Engineering, Accounting, and Education sectors.
Is Service Associates a public or private company?
Service Associates is a private company. It is classified as unknown and is currently operating.
When was Service Associates founded?
Service Associates was founded in 1984. It employs 11 to 50 people.
Where is Service Associates based?
Service Associates is headquartered in Wallingford, United States, in the North America region.
How does Service Associates make money?
One revenue line is on record: technology Solutions and Services.
Who are Service Associates's main competitors?
Broad incumbents on record are Slalom, Insight Enterprises, CDW and Perficient. Direct peers are Ntiva, Dataprise, Heartland Technology Group, Atlantic IT, Innovative Network Solutions and CMIT Solutions.
Does Service Associates have an API?
No public API is recorded for Service Associates.
What industry is Service Associates in?
Service Associates's product category is IT Consulting and Technology Implementation Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 54151 and its SIC code is 7370.