SisHotel

What SisHotel does

SisHotel is a privately-held Mexican software company, founded circa 1985, that develops SisHotel Web, a cloud-based Property Management System (PMS) for hotels. The platform centralizes reservation management, real-time occupancy tracking, electronic invoicing with native compliance to Mexico's SAT (Tax Administration Service), operational reporting, maintenance management, and guest administration, and it is accessible from any internet-connected device. SisHotel Web integrates with 500+ OTA platforms — including Booking, Expedia, Airbnb, and Despegar — through Channel Manager partnerships with TravelClick and CMReservas, enabling synchronized inventory and rate management. The company serves more than 300 hotels across Mexico, predominantly independent mid-market properties with a handful of enterprise-tier accounts (e.g., Hotel-Enterprise, Hotel-Grand-Royal).

The company operates on a subscription-based revenue model with monthly billing across multiple tiers; pricing is opaque and requires sales contact. Go-to-market is sales-led, executed through a demo request form on sishotel.mx and direct WhatsApp outreach, supported by customer testimonials and logo placements. SisHotel is headquartered in Mexico City (CDMX area) with an operational base in Ciudad Madero, employs 11–50 people, and is bootstrapped — no funding rounds, parent company, or institutional investors are disclosed. The most recent strategic initiative is SisHotel Chats, an AI-powered multichannel chatbot add-on announced in 2024 (status: 'Próximamente') intended to automate guest communications across WhatsApp, Messenger, Instagram, and web widgets, with a forthcoming management dashboard for operational queries.

Name

SisHotel

Legal name

SisHotel

Website

https://sishotel.mx

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

SisHotel is a Mexican cloud-based hotel Property Management System (PMS) vendor serving 300+ hotels in Mexico with reservation, SAT-compliant invoicing, and OTA connectivity features, and is launching an AI chatbot add-on.

Ownership category

akta.pro rank

Product category

Hotel Property Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYTHALACAA

Property Management Systems (PMS)

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

SECONDARYTHALACAC

Channel Managers & Distribution

Travel & Hospitality/Travel Technology & Distribution Services/Hospitality Tech (PMS, CRS, Channel Managers)

Keywords

• Hotel management software
• Property management system
• Cloud-based PMS
• Channel manager integration
• Electronic invoicing SAT

Headquarters

HQ city

Ciudad Madero

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. PMS Software Subscription: Cloud-based Property Management System subscription for hotels, offered in multiple plans with features including reservations, billing, reporting, and channel manager connectivity.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

SisHotel develops and sells SisHotel Web, a cloud-based Property Management System (PMS) for hotels in Mexico, offering real-time reservation and occupancy management, electronic invoicing compliant with Mexican SAT regulations, channel manager connectivity to 500+ OTAs including Booking, Expedia, Airbnb, and Despegar, and operational reporting. The platform serves over 300 hotels across Mexico, is accessible from any internet-connected device, and is supported by 24/7 customer service and remote updates.

Product overview

SisHotel offers a unified cloud-based Property Management System (PisHotel Web) with an AI-powered customer service add-on (SisHotel Chats). SisHotel Web serves as the core PMS platform providing reservation management, occupancy tracking, electronic invoicing with SAT compliance, and Channel Manager connectivity for over 300 hotels in Mexico. SisHotel Chats is an AI chatbot module that integrates with WhatsApp, Messenger, Instagram, and web widgets to automate guest communications and support, complementing the core PMS with customer service automation.

Differentiator

Problem solved

Functional benefit

Brands

• SisHotel Web: Core cloud-based PMS (Property Management System) platform for hotel management, offering reservations, reporting, billing, and channel manager connectivity.
• SisHotel Chats

Products and services

• SisHotel Web SisHotel Web is a cloud-based Property Management System (PMS) designed for hotels in Mexico, providing real-time reservation management, occupancy tracking, electronic invoicing with SAT compliance, operational reporting, and integration with Channel Managers and OTAs. The platform is accessible from any device with internet connectivity and targets hotel owners and managers seeking to replace legacy on-premise systems with modern cloud-based tools.

Quantifiable outcome

• 40% reduction in administration time
• +1 more outcomes

Named customers9 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• TravelClickcoreTechnology or IntegrationChannel Manager integration partner enabling two-way synchronization of hotel availability and rates. SisHotel Web connects with TravelClick to manage inventory across multiple platforms.
• CMReservascoreTechnology or IntegrationChannel Manager integration partner providing connectivity for hotel distribution to OTA platforms. Enables real-time inventory updates and rate synchronization.
• Booking.comcoreTechnology or IntegrationOTA platform integration enabling hotels to sync availability and reservations directly through SisHotel Web's channel management features.
• ExpediacoreTechnology or IntegrationOTA platform integration for real-time reservation and inventory management, synchronized through SisHotel Web's channel manager connectivity.
• AirbnbcoreTechnology or IntegrationOTA platform integration allowing hotels to manage Airbnb listings and reservations directly within the SisHotel Web PMS.
• DespegarcoreTechnology or IntegrationLatin American OTA platform integration for hotels using SisHotel Web to manage distribution across Despegar's travel marketplace.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Hotelogix: Hotelogix is a cloud-based PMS aimed at small and midsize independent hotels, with multi-property and channel manager functionality. It overlaps with SisHotel's target customer and feature set, particularly in markets where budget-conscious operators shop SaaS PMS.
• RMS Cloud: RMS Cloud is a cloud-based property management system targeting independent hotels, motels, and resorts with reservations, billing, and channel manager integrations. Its feature scope and customer size closely mirror SisHotel's mid-market positioning.
• eviivo: eviivo is a PMS and channel manager for small independent hotels, B&Bs, and vacation rentals. It is comparable to SisHotel in serving small operators seeking multi-OTA distribution in a single cloud platform, though it focuses more on accommodations outside Mexico.
• Mews: Mews is a cloud-native PMS for hotels and hospitality venues with strong European roots and growing Americas presence. It competes with SisHotel for mid-market and boutique hotels seeking modern, API-first PMS platforms with integrated guest journeys.
• eZee Absolute: eZee Absolute is a cloud hotel PMS serving small to midsize hotels globally, with channel manager and booking engine add-ons. It competes with SisHotel for the same budget-conscious independent and boutique hotel segment, often with multi-language support attractive to LATAM operators.
• Cloudbeds: Cloudbeds is a cloud-based hotel PMS with strong Latin American distribution that combines reservations, channel management, and guest experience tools. It is the most directly comparable competitor to SisHotel in the Mexican mid-market, targeting independent hotels with multi-OTA connectivity.

Broad incumbents

• Oracle Hospitality (OPERA): Oracle OPERA is the dominant enterprise on-premise/cloud PMS used by large hotel chains. While aimed at chains rather than independent hotels, it anchors the broader PMS market and competes for larger SisHotel accounts (e.g., Hotel-Enterprise, Hotel-Grand-Royal).
• SiteMinder: SiteMinder is a leading hotel channel manager and commerce platform with an expanding PMS-adjacent product portfolio. It is comparable because SisHotel integrates via channel managers like SiteMinder's competitors (TravelClick, CMReservas); any SiteMinder PMS bundling could pressure SisHotel's distribution model.
• Shiji Group: Shiji is a global hospitality technology vendor offering PMS, POS, and distribution software to enterprise hotels. It overlaps with SisHotel on PMS functionality at the enterprise end and represents the kind of broader-platform incumbent that could displace regional players over time.

Emerging players

• Clock PMS: Clock PMS is a cloud hotel management suite targeting boutique and midsize hotels with integrated booking engine and channel manager. It competes with SisHotel in adjacent international markets and is an emerging threat as it scales into LATAM.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SisHotel
• Facebookfacebook.com/SisHotelOficial
• LinkedInlinkedin.com/company/sishotel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SisHotel