City of Citrus Heights

What City of Citrus Heights does

The City of Citrus Heights is an incorporated California municipal government serving approximately 87,000 residents across 11 neighborhood areas in Sacramento County, founded in 1997. It operates under a council-manager form of government with an elected Mayor, Vice Mayor, and five Council Members, and delivers the standard portfolio of municipal services: public safety through the Citrus Heights Police Department (CHPD); community development including building, planning, zoning, business licensing, and economic development; public works and engineering; housing and grants administration; code enforcement; and homelessness response programs. The city partners with Sacramento Metropolitan Fire District for fire/EMS, Sacramento County for housing and homelessness services, and various nonprofits (HART, Community HealthWorks, Single Mom Strong) for community-level service delivery.

The city's core technology platform is a CivicPlus CMS-powered official website that integrates SeeClickFix for non-emergency service requests, FlashVote for digital community engagement, a Notify Me alert system, an Open Data Portal, and a Volunteer Hub. The website is Section 508 and WCAG 2.0 A/AA compliant. Distribution channels include in-person City Hall services, online self-service for permits and licenses, partner-organization service delivery (for homelessness and outreach), and event center rentals. The city's most significant strategic initiative is the 2021 Sunrise Tomorrow Specific Plan, a 100-acre redevelopment framework around the Sunrise Mall property, with a March 2026 proposed public-private partnership with The Mettle Shop and Tallen Capital Partners to build a 160,000 sq ft sports and entertainment complex on 11 acres.

Revenue is generated through property taxes, sales taxes, a 2.5% utility users tax, business license fees (annual, varies by type), building and planning permits (minimum $67, valuation-based), transient occupancy tax, a $12-per-unit rental housing stock fee, and supplemental American Rescue Plan Act (ARPA) federal funding. No specific revenue figure is publicly disclosed in the source material. Pricing for permits and licenses is set by municipal ordinance and varies by business classification and project valuation. Customer segments are primarily city residents and local businesses (including the Sunrise MarketPlace business improvement district of 70 property owners and 500+ businesses), with secondary segments of property developers, unhoused individuals (via partner organizations), and community organizations.

Name

City of Citrus Heights

Legal name

City of Citrus Heights

Website

https://citrusheights.net

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Citrus Heights is a California municipal government incorporated in 1997, serving approximately 87,000 residents across 11 neighborhood areas with public safety, planning, housing, and community development services funded by local taxes and fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Police Protection (922120), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Fire Protection (922160)

akta.pro primary industry

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Parks, Recreation & Protected Areas Administration (BPAIAMAH), Fire Prevention, Inspection & Code Enforcement (Life Safety) (BPAIAGAL)

Keywords

• Municipal government services
• Public safety services
• Community development planning
• Building permit services
• Housing assistance programs

Headquarters

HQ city

Citrus Heights

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Property Taxes: Primary revenue source from residential and commercial property taxation within city limits
2. Sales Taxes: Revenue from retail sales transactions within city boundaries
3. Business License Fees: Annual licensing fees for businesses operating within Citrus Heights, including general business licenses and special licenses
4. Building and Planning Permits: Fees collected for construction permits, plan reviews, zoning requests, and development approvals
5. Transient Occupancy Tax (TOT): Tax on short-term lodging stays, including hotels and vacation rentals
6. Utility Users Tax: 2.5% tax on all utilities consumed within the city
7. Housing Stock Fee: Annual fee of $12 per rental unit collected from landlords to fund housing inspection program
8. American Rescue Plan Act (ARPA) Funding: Federal COVID-19 recovery funding allocated to the city for community programs and small business support

Pricing tiers

Distribution channels5 records

Marketing channels9 records

Core offering

The City of Citrus Heights is a municipal government providing public administration, public safety through the Citrus Heights Police Department (CHPD), community development and planning, building and business permitting, housing programs, homelessness response, infrastructure maintenance, and community engagement services to residents and businesses within city limits. It generates revenue through property taxes, sales taxes, license fees, permits, and intergovernmental grants while operating a digital services platform built on CivicPlus CMS.

Product overview

The City of Citrus Heights operates a unified digital services platform built on the CivicPlus CMS framework, serving as the primary gateway for residents to access all municipal functions. The platform integrates a broad portfolio of products and services organized by department: the Citrus Heights Official Website as the core portal; the Citrus Heights Event Center for venue rentals; CHPD Online Services for law enforcement interactions; Community Development Services covering building, planning, zoning, and economic development; Service Requests via SeeClickFix for non-emergency public works; the Volunteer Hub for community engagement; Housing & Grants Division programs; Homeless Response Programs; an Open Data Portal for municipal transparency; and FlashVote for participatory community engagement. These products collectively form a city-as-a-platform model where the website serves as the central hub connecting residents to every city department and service line.

Differentiator

Problem solved

Functional benefit

Products and services

• Citrus Heights Official Website (CivicPlus CMS) The city's unified digital services platform providing residents and businesses access to government services, news, event calendars, permits, licenses, public records, and community resources across all city departments.
• Citrus Heights Event Center A rental facility offering meeting and event spaces for community gatherings, corporate events, and private functions, with audio-visual equipment and catering coordination services.
• Citrus Heights Police Department (CHPD) Online Services Digital police services including online crime reporting, incident logs, alarm permits, ride-along applications, victim resources, crime prevention tools, and E-Bike rider training programs.
• Community Development Services Encompasses Building & Safety Division, Business Licenses, Planning Division, Housing & Grants, Zoning, and Economic Development services delivered through the city's online portal.
• Service Requests and SeeClickFix Portal Online platform for residents to submit non-emergency service requests including pothole reports, graffiti, debris, landscape maintenance, shopping cart removal, and traffic concerns.
• Citrus Heights Cares / Chip-In Program Community engagement initiative enabling residents to report neighborhood concerns, maintain public spaces, and contribute to community improvement efforts.
• Citrus Heights Volunteer Hub Online volunteer coordination platform connecting residents and community organizations with volunteer opportunities across city departments and community events.
• Planning Division Services Comprehensive planning services including ADU Central (Accessory Dwelling Unit permitting), Zoning Information Requests, Use Permits, Design Review, Tree Permits, and the Sunrise Tomorrow Specific Plan for the Sunrise Mall redevelopment area.
• General Services Department Delivers public works, engineering, garbage and recycling, transit services, stormwater management, and capital improvement project management to city residents.
• Housing and Grants Division Provides affordable housing programs, home repair loans and grants, first-time home buying assistance, emergency housing assistance, fair housing resources, and Community Development Block Grant programs.
• Homeless Response Programs Includes the Homeless Response and Prevention Team, Community Health Worker Program, Emergency Housing and Assistance, Winter Sanctuary program, and HART (Homeless Assistance Resource Team) coordinated outreach services.
• Open Data Portal City data transparency platform providing public access to city records, budgets, crime statistics, traffic counts, and other municipal datasets.
• FlashVote Community Engagement Participatory community engagement tool enabling residents to provide input on city decisions and priorities through short surveys and polls.
• Connect Citrus Heights Newsletter Electronic newsletter and communications platform keeping residents informed about city news, events, meetings, and community updates via email subscriptions.

Quantifiable outcome

• 73 unhoused clients enrolled in Street Outreach Program with 20 clients housed between October 2023 and April 2024
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered major, core and minor.

• The Mettle ShopmajorStrategic or Co-development Partner · 6 March 2026Sports and entertainment venue developer partnering with the city for construction of a proposed 160,000 square-foot sports and entertainment complex at Sunrise Mall. The Mettle Shop would construct the facility featuring a 4,000-seat multi-use arena, two NHL-sized ice sheets, and multi-use turf fields.
• Sacramento County Department of Homeless Services and HousingcoreStrategic or Co-development Partner · 1 October 2023County department partnered with the city beginning October 2023 to deliver Street Outreach Program for unhoused individuals. The partnership provides funding through ARPA district-directed allocation and coordinates housing and homelessness services regionally.
• Community HealthWorkscoreStrategic or Co-development Partner · 1 October 2023Nonprofit organization providing one full-time Community Health Worker who connects unhoused individuals to emergency shelter, housing, supplies, and supportive services. Operates street outreach program funded through Sacramento County ARPA allocation.
• Citrus Heights Homeless Assistance Resource Team (HART)coreStrategic or Co-development PartnerLocal nonprofit operating the Winter Sanctuary shelter program during cold and rainy winter months. HART connects homeless individuals to social services, resources, and housing navigation services.
• Sacramento CountycoreStrategic or Co-development PartnerRegional partner for homelessness response, housing programs, and Continuum of Care governance. Sacramento County Board of Supervisors has voting authority on housing and homelessness partnership model restructuring.
• Sunrise Recreation and Park DistrictmajorStrategic or Co-development PartnerPartner in the Arcade-Cripple Creek Trail Project, maintaining sections of the 2.9-mile multi-use trail. Joint initiative for parks and recreation services within city boundaries.
• Sacramento Metropolitan Fire DistrictcoreStrategic or Co-development PartnerRegional fire district providing fire suppression and emergency medical services to Citrus Heights residents. The CHPD handles police services while Metro Fire covers fire/medical emergencies.
• SMUD (Sacramento Municipal Utility District)majorStrategic or Co-development PartnerUtility provider partnering on the Arcade-Cripple Creek Trail Project, which follows the SMUD electric transmission corridor. SMUD has identified the corridor for trail use since the 1970s.
• Orangevale Recreation and Park DistrictminorStrategic or Co-development PartnerAdjacent park district partnering on Arcade-Cripple Creek Trail Project for trail connectivity and recreation access east of Wachtel Way.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Regional players

• City of Elk Grove: Large Sacramento County city operating a similar suburban municipal services model (planning, building, public safety, parks, housing programs) at a slightly larger scale, competing for the same regional growth.
• City of Lincoln: Placer County city comparable in scale and growth profile, with a similar municipal service mix and significant master-planned community development activity.
• City of Roseville: Adjacent Placer County municipality of comparable suburban Sacramento-area profile, with a comparable service mix (planning, building, code enforcement, economic development) and similar reliance on retail-driven tax base.
• City of Sacramento: County seat and the regional government center that Citrus Heights is embedded within; comparable because Sacramento County (rather than Citrus Heights itself) delivers several core municipal services—homelessness, public health, regional planning—setting the operating context for the city.
• City of Folsom: Nearby Sacramento-area city with similar population scale and a municipal services portfolio (planning, building, police, public works) comparable to Citrus Heights; competes for the same regional retail and housing demand.
• City of West Sacramento: Yolo County neighbor to Sacramento with similar redevelopment-led economic strategy (Bridge District, Washington Specific Plan) that competes with Citrus Heights for regional retail and entertainment spending.
• City of Rocklin: Sacramento-area suburban city with comparable residential population profile and municipal service portfolio (planning, building, code enforcement, economic development).

Others

• CivicPlus: Vendor that supplies Citrus Heights' core CMS platform powering the city's website, online services, and resident engagement tools—an enabling technology partner rather than a competitor, but the most directly comparable organization in terms of municipal digital-service delivery model.
• SeeClickFix (by CivicPlus): Citrus Heights' non-emergency 311-style service request platform provider; comparable as the ecosystem participant enabling the city's digital resident-engagement model.

Direct peers

• City of Rancho Cordova: Most directly comparable Sacramento County city—similar incorporation-era history, suburban profile, redevelopment-focused economy, and dependence on a former mall/regional retail anchor (Folsom Boulevard corridor) being repositioned, much like Citrus Heights' Sunrise Mall play.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CityofCHeights
• YouTubeyoutube.com/@COCitrusHeights
• Facebookfacebook.com/CityofCitrusHeights
• LinkedIncitrusheights.net/linkedin
• Instagraminstagram.com/cityofcitrusheights

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Citrus Heights