Click On Central

What Click On Central does

Click On Central is a privately-held, family-run local IT services company headquartered in Yeppoon, Queensland, Australia, operating continuously since 1999 from a physical retail storefront at Shop 4, 22 James Street. It sells and repairs consumer devices (Windows PCs, iMac/MacBooks, laptops, smartphones, tablets, and internet/WiFi equipment) and delivers business-facing IT services including managed IT, networking and servers, cyber security, telephone systems (PBX/VoIP), website design and development, and web hosting and domains. The company serves a dual customer base of household consumers and small-to-medium businesses across at least ten industry verticals — healthcare, hospitality (cafés, restaurants, bars, hotels), retail, education, mining, trades, and professional services — concentrated in the Yeppoon and broader South East Queensland region.

Underlying technology is general-purpose rather than proprietary: standard hardware repair tooling, conventional networking/server and cybersecurity stack, CMS-based website development (WordPress referenced), and off-the-shelf telephony and hosting infrastructure. There is no disclosed proprietary platform, no patents or trademarks on file, no AI/ML capabilities, and no APIs or SDKs. Distribution combines a physical retail shop, an e-commerce storefront at clickoncentral.com/shop, on-site field service for business clients, and contact-driven engagement via phone, website forms, and walk-ins.

The business model blends three revenue streams: one-time device repair and hardware sales (transactional), recurring managed IT services billed as a single all-inclusive monthly debit covering hardware, software, security, and support (subscription), and project-based professional services for web design, telephony, and network builds. Pricing is quote-based and not publicly disclosed. Customer mix is a long tail of micro/SMB accounts (e.g., Mario's Pizza, ABC Plumbing, Tru Blu Mobile Mechanics, Gen Y Accountants) plus individual consumers, with no disclosed enterprise anchor customers, and the company employs between 1 and 10 people.

Name

Click On Central

Legal name

Click On Central

Website

https://clickoncentral.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Click On Central is a family-run local IT services company in Yeppoon, Queensland, operating since 1999. It sells and repairs consumer devices and delivers managed IT, networking, cyber security, telephony, web design, and hosting to households and SMBs across ten verticals in South East Queensland.

Ownership category

akta.pro rank

Product category

IT Services and Computer Repair

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Electronics and Appliance Retailers (44921), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Retail-Computer & Computer Software Stores (5734), Computer Peripheral Equipment, Nec (3577)

akta.pro industry

PRIMARYBPAEAIAJ

Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

SECONDARYBPAMADAB

PC/Desktop Software Stores

Business & Public Services/Web, Mobile & Digital Platforms/App Stores, Distribution & Developer Platforms

Keywords

• Computer repair services
• Managed IT services
• Network and server solutions
• Cyber security services
• Web hosting and domains

Headquarters

HQ city

Yeppoon

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Device Repairs & Sales: One-time repair services and hardware sales for computers, laptops, smartphones, tablets, and related devices. Services include screen replacements, battery replacements, and hardware diagnostics.
2. Managed IT Services: Comprehensive managed IT services billed as a single monthly debit covering hardware, software, installation, maintenance, security, and support. All-inclusive pricing model for businesses.
3. Web Hosting & Domains: Web hosting services including shared hosting, VPS, dedicated servers, domain registration, SSL certificates, and email hosting. Can be consolidated into monthly debit.
4. Website Design & Development: Custom website design, development, and maintenance services. Includes CMS platforms, e-commerce solutions, and SEO services.
5. Telephone Systems: Telephone system installation, configuration, PBX systems, VoIP solutions, and ongoing maintenance and upgrades. Can be bundled into monthly payments.
6. Networking & Servers: Network design, installation, server setup, maintenance, data centre services, and server colocation.
7. Cyber Security: Security assessments, threat detection, data protection, and network security services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Click On Central is a local IT services company that sells and repairs consumer and business technology (Windows PCs, Apple iMac/MacBooks, laptops, smartphones, tablets, and internet/WiFi equipment) and delivers business IT services including Managed IT Services, Networking & Servers, Cyber Security, Telephone Systems, Website Design, and Web Hosting & Domains. The flagship Managed IT Services offering bundles hardware, software, monitoring, helpdesk, backup, and consultation into a single monthly debit for business customers.

Product overview

Click On Central is a local IT services company offering a comprehensive portfolio of technology products and services for both consumers and businesses in Yeppoon, Queensland. The portfolio is organized into two main categories: Repair & Sales services covering consumer devices (Windows PCs, iMac & Macbooks, Laptops, Smart Phones, Tablets, and Internet/WiFi equipment) and IT Services for businesses (Managed IT Services, Networking & Servers, Cyber Security, Telephone Systems, Website Design, and Web Hosting & Domains). Managed IT Services serves as the cornerstone offering, providing all-inclusive IT management with hardware and software covered under a single monthly debit. The company operates from a physical retail location and has served the Yeppoon community since 1999, with experience across multiple industry verticals including healthcare, hospitality, retail, education, mining, and professional services.

Differentiator

Problem solved

Functional benefit

Products and services

• Windows PCs Repair and Sales Repair and sales service for Windows PCs of all makes and models, including hardware repairs, software support, operating system updates, and data recovery for residential and business customers.
• iMac and MacBooks Repair and Sales Apple device repair and sales services for iMac and MacBook using genuine Apple parts, including battery replacement, hinge repairs, and SSD installation.
• Laptop Repair and Sales Repair and sales services for laptops of all makes and models, including hardware repairs, battery replacement, keyboard/touchpad repairs, and performance upgrades.
• Smartphone Repair and Sales Repair and sales services for smartphones of all major brands, including screen replacement, battery replacement, camera repairs, and software troubleshooting.
• Tablet Repair and Sales Repair and sales services for tablets of all makes and models, including screen replacement, battery replacement, button/port repairs, and camera/speaker repairs.
• Internet and WiFi Repair and Sales Repair and sales services for internet and WiFi connectivity, including connectivity troubleshooting, router/modem diagnostics, network configuration, and networking equipment sales.
• Managed IT Services Comprehensive managed IT services for business customers, covering 24/7 monitoring, hardware/software management, IT helpdesk support, cloud services, data backup, disaster recovery, IT consultation, and hardware upgrades every five years, all bundled in a single monthly debit.
• Networking and Servers Network design, installation, and management services for businesses, including server setup, maintenance, optimization, data centre design, and server colocation solutions.
• Cyber Security Solutions Cyber security solutions including vulnerability assessments, security strategy development, continuous monitoring, threat intelligence, incident response, data encryption, firewall configuration, intrusion detection/prevention, and VPN setup.
• Telephone Systems Telephone system solutions including PBX systems installation, VoIP solutions, unified communication integration, system updates, troubleshooting, remote support, and hardware/software upgrades.
• Website Design and Development Website design and development services including custom design, responsive design, CMS platforms such as WordPress, e-commerce solutions, database integration, SEO, content marketing, social media integration, and ongoing maintenance and support.
• Web Hosting and Domains Web hosting and domain services including shared hosting, VPS, dedicated servers, domain registration/transfers/renewals, professional email hosting, SSL certificate installation and renewals, consolidatable into a monthly package.

Named customers5 records

Segments10 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• eStorm Technology: eStorm is a Brisbane-based managed IT, cloud, and security provider serving Queensland SMBs. Comparable to Click On Central in geography (Queensland), service mix (managed IT, networking, cybersecurity), and SMB target customer.
• TechPath: TechPath is an Australian managed IT services provider offering outsourced IT, cloud, and cybersecurity to SMBs. It is a direct comparable in terms of managed-IT bundle model and target customer segment, though it operates at larger scale across Western Australia.
• AC3: AC3 is an Australian managed services and cloud provider targeting mid-market and SMB customers. Comparable in managed-IT and infrastructure offerings, though larger in scale and broader in geography.
• CMD Solutions: CMD Solutions is an Australian managed IT and cybersecurity services provider with similar subscription-style offerings for SMBs. Comparable on managed-IT recurring revenue model and cybersecurity vertical.
• Netable IT Services: Netable is an Australian managed IT services provider offering helpdesk, cloud, and infrastructure support to SMBs. Comparable in service scope (managed IT, networking) and customer segment to Click On Central.

Broad incumbents

• uBreakiFix: uBreakiFix is a large consumer device repair franchise chain. It is comparable to Click On Central's consumer repair business (smartphones, tablets, laptops) but operates at significantly larger scale through franchising rather than a single independent shop.
• Vodafone Business / TPG Telecom SMB IT: Major Australian telcos bundle managed IT, networking, and telephony services for SMBs. Comparable to Click On Central's telephone systems, networking, and managed IT offerings, but at national-carrier scale.
• JB Hi-Fi Business Solutions: JB Hi-Fi Business is the corporate IT arm of JB Hi-Fi, providing hardware sales, managed services, and support to Australian businesses. Comparable in offering consumer and SMB hardware plus support services, but at national scale.
• Officeworks Business: Officeworks is Australia's largest office and technology retailer, offering hardware, software, printing, and basic tech support. Comparable to Click On Central's retail storefront and consumer/SMB tech sales but as a national chain rather than independent shop.

Others

• Belkin (Linksys) / Netgear Local Install Partners: Networking equipment vendors offer consumer and prosumer WiFi/networking hardware through authorised local installers. Click On Central's networking, WiFi, and router services overlap with these ecosystem partners, which is relevant for understanding go-to-market partnerships in the regional SMB networking category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clickoncentral
• LinkedInlinkedin.com/company/click-on-central

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Click On Central