What Iran Assistance does

Iran Assistance (کمک رسان ایران) is a privately held Iranian health assistance company founded in 1992 in Tehran under policy number 91891 with the Central Insurance of Iran. It serves two principal customer sets: individual and family consumers purchasing annual health-assistance memberships, and corporate employers plus insurance companies that use it as a managed-care administrator. It is the sole Core Partner of the International Assistance Group (IAG) in Iran, giving it access to a global assistance network for inbound and outbound travel-insurance support.

The company sells three subscription-style products: the Family Plan as the core offering (annual membership priced by age group, covering hospitalization up to 1 billion Toman, paraclinical, ambulance, doctor-at-home, dental referrals, and chemotherapy/dialysis), a two-tier Dental Plan (Gold and Silver), and the Treatment Fund, a customizable employer-sponsored health benefit managed on Iran Assistance's infrastructure. Supporting services include 24/7 private ambulance (including ICU transfer and air ambulance), doctor-at-home consultation, and travel-insurance post-sale services. Operations are delivered through 37 active branches across Iran, 6,000+ contracted medical centers, online portals for members (Family Portal), medical centers, insurers, and policyholders, and a recruited sales-agent network.

Revenue is generated from subscription/recurring membership fees, managed-services fees for employer Treatment Funds, and professional-services fees for third-party-administration (TPA) work for insurance carriers plus international travel-insurance claims handling (950,000+ cases to date). Distribution is hybrid: direct-to-consumer via website, branches, and sales agents; channel-partner via 10+ insurance carriers including Saman, Asmari, Pasargad, Hekmat, Omid, Hafez, Farda (هوشمند فردا), Pardis, Razi, and Middle East Life Insurance; and B2B corporate accounts including Pasargad Oil, Middle East Bank, Farabi Brokerage, Emdad Khodro, Informatics Services, and Kian Iranian Group. To date the platform has issued more than 8.3 million referral letters and serves 250,000+ monthly active users from an 800,000+ insured-member base.

Name

Iran Assistance

Legal name

Iran Assistance (کمک رسان ایران)

Website

https://iranassistance.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

Iran Assistance is a Tehran-based, privately held health assistance company founded in 1992, serving Iranian individuals and families through annual subscription plans and acting as third-party administrator for insurance companies and corporate employer treatment funds, with 37 branches and 6,000+ contracted medical centers nationwide.

Ownership category

akta.pro rank

Product category

Healthcare Assistance Services

NAICS

Health and Welfare Funds (525120), Health Care and Social Assistance (62)

SIC

Hospital & Medical Service Plans (6324), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Provider Network, Credentialing & Contracting Support (BPAAAFAI)

akta.pro secondary industries

Travel Medical Insurance (Individual) (FSAIAEAI), Patient Access Programs & Affordability (Copay/Hubs/PSP) (HLAIAKAG)

Keywords

• Health assistance services
• Medical referral network
• Third party administration
• Travel insurance assistance
• Corporate treatment funds

Headquarters

HQ city

Tehran

HQ country

Iran

HQ region

Middle East

Offices38 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Family Plan Membership Fees: Annual membership fees for family health assistance plans, priced based on age groups. Covers hospitalization, paraclinical services, ambulance, home physician, and dental referrals.
2. Dental Plan Membership: Separate annual dental plan membership with gold tier (10,800,000 Toman) and silver tier (6,480,000 Toman)
3. Treatment Fund Management: Corporate treatment fund management services for employers, providing flexible health coverage customization for employees
4. Insurance Company Services: Third-party administrator services for insurance companies, processing claims and providing medical network access for policyholders
5. International Travel Insurance: Post-sale services for travel insurance policyholders, including medical claims processing, GOP arrangements, and international assistance coordination

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Iran Assistance sells annual subscription-based health and dental membership plans to individuals and families, providing access to a nationwide network of 6,000+ contracted private medical centers for hospitalization, paraclinical, ambulance, home physician, and dental services. It also manages customizable corporate treatment funds for employers and delivers third-party administrator services, claims processing, and medical network access to insurance companies (Saman, Asmari, Pasargad, Hekmat, Omid, Hafez, Farda, Pardis, Razi) and their policyholders. International travel insurance assistance is provided in coordination with the International Assistance Group (IAG) global partner network.

Product overview

Iran Assistance operates as a multi-product healthcare and medical assistance platform offering three main programs: the Family Plan (طرح خانواده) as the core health coverage product, the Dental Plan (طرح دندان) as an add-on dental coverage module, and the Treatment Fund (صندوق درمان) as a flexible employer-managed healthcare fund. Supporting services include private ambulance, doctor-at-home consultations, and international/travel insurance services. The company provides access through multiple online portals including member, medical center, insurer, and policyholder portals. Services are delivered through a network of over 6,000 contracted medical centers across Iran.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Plan (طرح خانواده) A comprehensive health/medical coverage plan offering individual or family membership, providing hospitalization coverage up to 1 billion Toman, including treatment expenses, ambulance services, doctor-at-home consultations, and specialized COVID-19 care. Targeted at Iranian individuals and families seeking cashless access to a contracted medical center network.
• Dental Plan (طرح دندان) A dental coverage plan offering two tiers (Gold and Silver) with annual commitment limits up to 30 million Toman for Gold, covering dental visits, extractions, surgeries, cleaning, fillings, and repairs, excluding implants, orthodontics, dentures, and cosmetic procedures. Targeted at individuals and families seeking supplementary dental coverage.
• Treatment Fund (صندوق درمان) A flexible medical fund management service for employers, providing customizable healthcare coverage that can be tailored in terms of coverage limits, co-pays, waiting periods, and other terms based on mutual agreement. Targeted at corporate employers across multiple sectors.
• Private Ambulance (آمبولانس خصوصی) 24/7 private ambulance service available to both members and non-members, equipped for ICU patient transfers including CCU, ICU, PICU, NICU, jet ambulance, and helicopter transport capabilities.
• Doctor at Home (پزشک در منزل) Telemedicine and in-home doctor visit services available around the clock in Tehran, including general physician consultations, medical team dispatch, and nursing services.
• International Travel Insurance Assistance Post-sale support for travel insurance policies, including direct billing through international partners, medical claim processing, baggage delay/loss handling, and coordination with international assistance companies worldwide.
• Third-Party Administrator (TPA) Services for Insurance Companies Third-party administration services for insurance company policyholders, providing medical network access, claims processing, and referral letter issuance on behalf of insurance partners.

Quantifiable outcome

• 8,361,498 referral letters issued to date
• +4 more outcomes

Named customers17 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

17 partnerships are on record, tiered core, primary and standard.

• International Assistance Group (IAG)coreStrategic or Co-development PartnerIran Assistance is the sole Core Partner of IAG in Iran, providing access to IAG's global network for international travel assistance services. The partnership enables Iran Assistance to coordinate medical assistance for Iranian travelers abroad and foreign travelers in Iran through IAG's international network of assistance companies.
• Saman Insurance (بیمه سامان)primaryChannel Partner/ Reseller/ DistributorInsurance company partner whose policyholders receive health assistance services through Iran Assistance's contracted medical network
• Asmari Insurance (بیمه آسماری)primaryChannel Partner/ Reseller/ DistributorInsurance company partner providing supplementary health coverage with services delivered through Iran Assistance's network
• Pasargad Insurance (بیمه پاسارگاد)primaryChannel Partner/ Reseller/ DistributorInsurance partner for health and travel insurance, with travel insurance claims processed by Iran Assistance
• Hekmat Insurance (بیمه حکمت)standardChannel Partner/ Reseller/ DistributorInsurance company partner for supplementary health coverage services
• Omid Insurance (بیمه امید)standardChannel Partner/ Reseller/ DistributorInsurance company partner for health coverage services
• Hafez Insurance (بیمه حافظ)standardChannel Partner/ Reseller/ DistributorInsurance company partner for supplementary health coverage
• Farda Insurance (بیمه هوشمند فردا)standardChannel Partner/ Reseller/ DistributorInsurance company partner for supplementary health coverage
• Pardis Insurance (بیمه پردیس)standardChannel Partner/ Reseller/ DistributorInsurance company partner for health coverage services
• Razi Insurance (بیمه رازی)standardChannel Partner/ Reseller/ DistributorInsurance company partner for supplementary health coverage
• Middle East Bank (بانک خاورمیانه)standardOthersBanking sector customer using treatment fund services for employee health benefits
• Farabi Brokerage (کارگزاری فارابی)standardOthersFinancial services company using Iran Assistance treatment fund for employee coverage
• Kian Iranian Group (گروه کیان ایرانیان)primaryOthersBusiness group using treatment fund services for corporate employee health coverage
• Pasargad Oil Company (شرکت نفت پاسارگاد)primaryOthersOil sector company using treatment fund services for employee health benefits
• Middle East Life Insurance (بیمه زندگی خاورمیانه)standardOthersLife insurance company using treatment fund for corporate employee coverage
• Emdad Khodro Iran (امداد خودرو ایران)standardOthersRoadside assistance company using treatment fund for employee health coverage
• Informatics Services (خدمات انفورماتیک)standardOthersIT services company using treatment fund for employee health benefits

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Europ Assistance: One of the largest global assistance companies, providing medical, travel, and concierge assistance services in 200+ countries. Closely comparable business model to Iran Assistance in providing medical network access, claims handling, and travel-assistance services for insurer and corporate clients.
• Falck Global Assistance: European-rooted global provider of medical assistance, ambulance services, and healthcare workforce solutions. Directly comparable in combining ambulance services, medical network access, and corporate/insurer assistance services across multiple geographies.
• Healix International: UK-based provider of international medical case management, assistance, and corporate health-risk services. Directly comparable in managing healthcare delivery, claims processing, and medical-network access on behalf of insurers and corporate clients.
• Global Excel Management: Canadian-headquartered medical cost-containment, claims management, and assistance provider serving insurers, employers, and governments. Directly comparable in operating as a third-party administrator managing provider networks and processing claims on behalf of insurance partners.
• International SOS: Global leader in medical assistance, travel risk management, and international healthcare delivery. Iran Assistance is the sole Core Partner of IAG (International Assistance Group) — the network that International SOS helped anchor — making them the closest direct peer in the assistance category globally.
• GMMI (Global Medical Management Inc.): US-based medical cost-management and international assistance company providing case management, provider network access, and claims administration for insurers and self-funded plans. Comparable third-party administrator model serving insurance-company clients.
• April Assistance: French-headquartered international assistance and insurance broker offering travel, medical, and expatriate assistance services. Closely comparable in operating a network-based assistance model serving both individual subscribers and insurance-company policyholders.

Broad incumbents

• AXA Partners / AXA Assistance: The assistance arm of global insurer AXA, offering travel, health, and home assistance worldwide. Broader and more diversified than Iran Assistance, but directly comparable in serving insurance-company policyholders with medical-network and travel-assistance services.
• Allianz Care: International health insurance and assistance provider serving expatriates, students, and globally mobile individuals. Comparable in delivering international health coverage, claims administration, and provider-network access — though typically underwritten rather than administered on behalf of partner insurers.
• Cigna Global Health: International health insurance arm of Cigna Group, serving globally mobile individuals and corporate clients with health coverage and assistance. Comparable in providing cross-border health coverage, provider networks, and 24/7 medical assistance services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/iranassistance_official
• Facebookfacebook.com/SOS.Iran.Assistance
• LinkedInlinkedin.com/company/iranassistance

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Iran Assistance