What Audiologists Northwest does

Audiologists Northwest, doing business as Harbor Audiology & Hearing Services Inc., is a privately held audiology practice operating 9 clinic locations across Western Washington (Bremerton, Federal Way, Gig Harbor, Longview, Port Angeles, Sequim, Silverdale, Tacoma, and Vancouver). Founded in 1999 and headquartered in Bremerton, WA, the practice provides comprehensive hearing healthcare services to adults and children aged 5 and older, including diagnostic hearing evaluations, vestibular/balance assessments, tinnitus treatment, custom hearing aid fitting and programming, walk-in device cleaning and repairs, and telehealth/remote care. The company serves three primary customer segments: the general public with hearing loss, eligible veterans through a partnership with The Community Care, and worker's compensation patients with occupational hearing damage.

The company's core technology is built around state-of-the-art diagnostic and balance assessment equipment paired with dispensing relationships with all seven major hearing aid manufacturers (Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex), enabling multi-brand custom fittings. Its product surface also includes hearing aid accessories (batteries), hearing loss prevention products, and a Hearing Device Benefit Package covering warranty and service plans. A third-party online hearing screening tool (Shoebox) supports top-of-funnel patient acquisition, while telehealth extends clinical reach beyond the physical clinic footprint.

Revenue is generated across four streams: hardware sales of digital hearing aids, professional services (assessments, fitting, programming, repairs), a subscription/recurring Total Hearing Health Care Program for ongoing maintenance, and managed services for veterans via The Community Care partnership. Pricing is transaction-based with promotional levers including up to 15% off select devices, $500 manufacturer discounts, $1,200 service plan discounts, free trials, and a price-match program. In 2025 the company expanded its footprint by opening a new Bremerton location and absorbing patients from the closing Audiologists Northwest practice.

Name

Audiologists Northwest

Legal name

Harbor Audiology & Hearing Services Inc.

Website

https://audiologistsnw.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Harbor Audiology & Hearing Services Inc. (formerly Audiologists Northwest) operates 9 audiology clinics across Western Washington, providing diagnostic hearing assessments, hearing aid sales and fittings, vestibular/balance care, tinnitus treatment, and telehealth services to adult and pediatric patients.

Ownership category

akta.pro rank

Product category

Audiology and Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

akta.pro secondary industry

Hearing Enhancement / Assistive Listening Audio Devices (CRACANAL)

Keywords

• Hearing care services
• Audiology diagnostics
• Hearing aid fitting
• Vestibular assessment
• Tinnitus treatment

Headquarters

HQ city

Bremerton

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Sales: Sale of digital hearing aids from multiple manufacturers including Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex
2. Audiology Services: Comprehensive hearing assessments, vestibular/balance assessments, tinnitus treatment, hearing aid fitting and programming
3. Hearing Aid Repair and Maintenance: Repair services for hearing devices and ongoing maintenance programs including service plans
4. Total Hearing Health Care Program: Ongoing hearing health maintenance program ensuring continued hearing health
5. Veterans Services: Free hearing aids and audiology services for eligible veterans through partnership with The Community Care

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Audiologists Northwest (doing business as Harbor Audiology & Hearing Services Inc.) operates a multi-location audiology practice that delivers diagnostic hearing evaluations, hearing aid fitting and programming, tinnitus treatment, vestibular/balance assessments, hearing aid repair, and walk-in clinic services across 9 Western Washington locations. The practice also distributes digital hearing aids from seven major manufacturers (Oticon, Phonak, ReSound, Signia, Starkey, Unitron, Widex), offers telehealth/remote care, and provides free audiology services to eligible veterans through a partnership with The Community Care.

Product overview

Harbor Audiology & Hearing Services provides a comprehensive suite of hearing healthcare services centered around diagnostic evaluations, hearing device fitting and repair, and treatment of hearing-related conditions. The core service offering includes vestibular/balance assessments, comprehensive hearing evaluations (for children and adults aged 5+), hearing aid fitting and programming, and tinnitus treatment. The company distributes digital hearing aids from seven major manufacturers (Oticon, Phonak, ReSound, Signia, Starkey, Unitron, and Widex), supported by repair services and a walk-in clinic. Additional services include telehealth/remote care, veteran services (via The Community Care partnership), worker's compensation cases, and a Total Hearing Health Care Program for ongoing maintenance. The portfolio also includes hearing aid accessories (batteries) and hearing loss prevention products.

Differentiator

Problem solved

Functional benefit

Products and services

• Comprehensive Hearing Assessments
• Hearing Aid Fitting & Programming
• Vestibular Assessment
• Tinnitus Treatment
• Hearing Aid Repair
• Walk-In Clinic Services
• Remote Care and Telehealth
• Veteran Services
• Worker's Compensation Services
• Total Hearing Health Care Program
• Oticon Hearing Aids
• Phonak Hearing Aids
• ReSound Hearing Aids
• Signia Hearing Aids
• Starkey Hearing Aids
• Unitron Hearing Aids
• Widex Hearing Aids
• Hearing Aid Batteries
• Hearing Loss Prevention Products

Quantifiable outcome

• 25+ years of experience in hearing and balance care
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eight partnerships are on record, tiered core.

• OticoncoreChannel Partner/ Reseller/ DistributorOticon is one of the leading hearing aid manufacturers whose products are sold through Harbor Audiology locations. The partnership provides patients access to Oticon's digital hearing aid technology.
• PhonakcoreChannel Partner/ Reseller/ DistributorPhonak hearing aids are offered at Harbor Audiology clinics. Phonak is a major hearing aid manufacturer providing various hearing solutions.
• ReSoundcoreChannel Partner/ Reseller/ DistributorReSound digital hearing aids are available at Harbor Audiology locations, offering patients another manufacturer option for their hearing devices.
• SigniacoreChannel Partner/ Reseller/ DistributorSignia hearing aids are sold at Harbor Audiology clinics as part of their multi-manufacturer partnership approach.
• StarkeycoreChannel Partner/ Reseller/ DistributorStarkey hearing devices are offered at Harbor Audiology locations as part of their product portfolio from leading manufacturers.
• UnitroncoreChannel Partner/ Reseller/ DistributorUnitron hearing aids are available at Harbor Audiology clinics as one of their manufacturer partnerships.
• WidexcoreChannel Partner/ Reseller/ DistributorWidex digital hearing aids are part of the product offerings at Harbor Audiology locations.
• The Community CarecoreStrategic or Co-development PartnerPartnership with The Community Care to offer free hearing aids and audiology services to eligible veterans. This is a special program providing veterans with access to hearing care.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• HearUSA: Multi-state audiology clinic operator offering diagnostics, hearing aids, tinnitus care, and service plans—closest peer in clinic-network scale, clinical breadth, and managed-care contracting.
• AccuQuest Hearing Centers: Multi-location audiology provider offering diagnostics, multi-brand hearing aid fittings, and ongoing service; directly competes in the same mid-priced clinical retail audiology segment.
• Audibel: National audiology franchise network delivering hearing testing, device fitting, and lifetime service; comparable clinic-based, clinical-service-led model targeting seniors with hearing loss.
• Connect Hearing: Regional audiology clinic group providing hearing evaluations, device fittings, and follow-up care; competes head-to-head in the Pacific Northwest audiology retail market.
• Beltone: Large audiology retail network providing hearing testing, custom device fitting, and service plans; competes for the same adult hearing-loss demographic with a similar clinic-based, brand-agnostic service offering.
• Avada Hearing Care: Clinic-based audiology chain providing hearing testing, device fittings, and service plans; comparable regional roll-up of audiology practices with similar revenue mix.
• Miracle-Ear: National audiology service franchise with hundreds of clinics offering hearing assessments, multi-brand device fittings, and ongoing service plans—directly comparable multi-site audiology retail and clinical model.

Emerging players

• Lexie Hearing: DTC/online hearing aid subscription service with remote support; emerging disruptor threatening traditional clinic-based audiology economics and overlapping with Harbor's telehealth offering.

Others

• Sonova (Phonak parent): Global hearing-aid manufacturer and owner of Phonak, whose products Harbor resells; key supply-chain counterparty and indirect competitor via owned retail and DTC pilots.

Broad incumbents

• Costco Hearing Aid Centers: Big-box retail hearing aid center competing on price and convenience; competes with Harbor Audiology for value-oriented patients across Washington state locations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/audiologistsnw
• Facebookfacebook.com/AudiologistsNorthwest
• LinkedInlinkedin.com/company/audiologists-northwest

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audiologists Northwest