Connecting Communities

What Connecting Communities does

Connecting Communities is a registered NDIS provider operating in Townsville and surrounding North Queensland (with external training services extending from Cairns to Mackay), delivering an integrated portfolio of four core disability support services: Community Access, Assisted Daily Living, Nursing Services, and Accommodation (Supported Independent Living with short-term and respite options). The organisation operates under the legal entity Gtec Training and Development (ABN 30 164 356 638), is registered with the NDIS Quality and Safeguards Commission, and serves individual NDIS participants funded through government plans at price-guide-governed rates. Service delivery is direct, with 60+ local staff including registered and enrolled nurses, team leaders, support workers and administration, coordinated through a nursing-governed model that supports high-complexity participants.

The operational technology layer is the Flowpoint cloud-based client management system, which exposes a portal to clients and families for care rosters, progress notes, support team visibility, compliments and complaints, service agreements and NDIS paperwork. The platform is positioned as a transparency and ease-of-use tool rather than a proprietary AI or analytics system; no AI/ML capabilities, APIs, or proprietary models are disclosed.

The revenue model is essentially single-stream: NDIS-funded disability support services billed against participant plans, augmented by external training services. Go-to-market is sales-led and referral-driven via online referral forms, phone and email intake, with no disclosed marketing budget, no external capital, no disclosed revenue figures, and no enterprise customers. The business is founder-owned (Greg Macintyre, CEO and Principal Registered Nurse; Richard Roe, Executive) with no VC, PE or parent company ownership indicated, operating as a private registered NDIS provider in a highly regulated, geographically bounded regional market.

Name

Connecting Communities

Legal name

Gtec Training and Development

Website

https://connectingcommunities.com.au

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Connecting Communities is a registered NDIS provider in Townsville and North Queensland delivering Community Access, Assisted Daily Living, Nursing, and Supported Independent Living services to individual NDIS participants, operating under legal entity Gtec Training and Development with 60+ local staff.

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS Provider)

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Recreational Outings, Community Participation & Mobility Support (Non-Clinical) (HSABAAAI)

Keywords

• NDIS disability services
• Community access support
• Assisted daily living
• Community nursing care
• Supported independent living

Headquarters

HQ city

Currarong

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. NDIS Funded Disability Services: Registered NDIS provider delivering government-funded disability support services including community access, assisted daily living, nursing, and accommodation services funded through NDIS plans

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Connecting Communities is an NDIS-registered provider delivering four core disability support lines: Community Access (social/recreational participation), Assisted Daily Living (in-home personal care and daily tasks), Nursing Services (clinical assessments, care plans, wound/diabetes/continence/medication management), and Accommodation (Supported Independent Living with short-term and respite options). All services are delivered directly by trained support workers and registered nurses to NDIS participants in Townsville and surrounding North Queensland, coordinated through a cloud-based client portal (Flowpoint).

Product overview

Connecting Communities is a registered NDIS provider offering an integrated suite of disability support services to the Townsville community. The portfolio comprises four core service lines: Community Access (social and recreational community participation supports), Assisted Daily Living (in-home personal care and daily living assistance), Nursing Services (clinical assessments, care plans, and health monitoring), and Accommodation (Supported Independent Living with short-term and respite options). These services are coordinated through a nursing-governed model with team leaders providing ongoing education and support, and utilize a cloud-based system (Flowpoint) to provide clients and families with real-time access to care rosters, progress notes, and service documentation.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Access NDIS-funded supports that connect participants with the community through social occasions, recreation activities, sporting events, shopping, appointments, and exercise, helping individuals become confident and contributing community members. For NDIS participants in Townsville and surrounding North Queensland.
• Assisted Daily Living In-home support services assisting NDIS participants with personal hygiene, grooming, toileting, domestic tasks, eating, mobility, transfers, meal preparation, and 24/7 support to maximize independence at home and in daily activities.
• Nursing Services Community nursing program providing assessments, care plans, training, and health monitoring including wound management, diabetes management, continence management, medication management, stoma care, and palliative care. Delivered by registered and endorsed enrolled nurses to NDIS participants with complex clinical needs.
• Accommodation (Supported Independent Living) Supported Independent Living with fully renovated self-contained properties available for short-term accommodation and respite services, featuring modern furniture and shared amenities. For NDIS participants requiring short-term or respite accommodation in Townsville.

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor and core.

• Feros CareminorStrategic or Co-development PartnerLocal Area Coordinator partner providing information about home care, residential and respite care, technology solutions, assistance accessing community activities and NDIS service planning. Feros Care is referenced as a resource for participants seeking Local Area Coordinator services.
• NDIS Quality and Safeguards CommissioncoreOthersRegulatory body that registers and regulates NDIS providers Australia-wide. Connecting Communities is a registered provider required to comply with NDIS Code of Conduct, Practice Standards, and reporting obligations. The commission provides independent complaint handling services.
• Allied Health Professionals and Behaviour CliniciansminorStrategic or Co-development PartnerCollaborates with local allied health practitioners and behaviour clinicians to ensure comprehensive support for NDIS participants, working together to provide the highest level of care coordination.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Sunnyfield: National NDIS-registered provider of accommodation, community participation and supported employment for people with disability — directly comparable service portfolio and target population to Connecting Communities.
• Achieve Australia: Sydney-headquartered NDIS disability services provider offering supported independent living, community access and tailored daily living supports — directly comparable in service mix and participant outcomes.
• Northcott: NSW-based disability services nonprofit delivering NDIS accommodation, daily living and community participation supports — comparable business model and participant segments, though primarily east-coast focused.
• Aruma: Large national disability services provider (formerly House with No Steps/Aruma merger) delivering supported independent living, community participation and disability employment — overlaps heavily with Connecting Communities' service lines at greater scale.
• Life Without Barriers: Major Australian nonprofit providing NDIS disability supports, out-of-home care and aged care across regional and metropolitan areas — competes with Connecting Communities for participants and clinical staff in North Queensland.
• Cerebral Palsy Alliance: Established NSW-headquartered NDIS provider specializing in cerebral palsy and complex disability needs, offering therapy, accommodation and community access — comparable on service breadth and clinical depth.
• Centacare: Australia-wide Catholic nonprofit delivering community services including disability, aged care and family support — comparable in nonprofit/government-funded service delivery model, though broader in scope.

Direct peers

• Endeavour Foundation: One of Queensland's largest NDIS and disability support providers offering accommodation, community participation and supported employment — competes head-to-head with Connecting Communities for NDIS participants in Townsville and broader QLD.
• Multicap: Large Queensland-headquartered NDIS-registered disability services provider delivering supported independent living, community access, and in-home support — directly comparable to Connecting Communities in geography, service mix and funding model.
• Feros Care: National aged care and disability provider that is already a named Local Area Coordinator partner to Connecting Communities; offers overlapping NDIS, home care and community access services across regional Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ConnectingCommunitiesTSV
• LinkedInlinkedin.com/company/gtec-trainingand-development-pty-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecting Communities