Coasin Costa Rica
Coasin Costa Rica is a privately held technology distributor and systems integrator serving enterprise, government, and telecom customers in Central America with authorized products from Nokia, EXFO, Keysight, ManageEngine, and 15+ other brands, plus attached support, training, and integration services.
- Company typePrivate
- Founded1994
- HeadquartersEscazú, Costa Rica
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Coasin Costa Rica does
Coasin Costa Rica (legal name: Coasin Costa Rica S.A.) is a privately held technology distributor and systems integrator founded in 1994 as a branch of COASIN Chile and headquartered in San Vicente de Moravia, Costa Rica, with affiliated operations in Honduras and El Salvador. The company operates three commercial divisions: (1) Telecommunications Infrastructure, distributing Nokia (IP, optical, RAN, SDN/NFV, fixed networks, IoT, BSS), Raisecom (Carrier Ethernet, xPON, IP/MPLS), Oscilloquartz (network synchronization), Fiberlink (fiber optic cabling), Promax, Ookla, and Diehl water metering; (2) Applications and Software, anchored by the ManageEngine IT management suite and complemented by Teramind, TeamViewer, Altair Monarch, OpenText ECM, Sectigo, Security Scorecard, Webroot, Cequence Security, TrustBuilder IAM, BPGurus, and Topaz; and (3) Analysis and Measurement, featuring EXFO and Keysight Technologies test and measurement solutions, where Coasin operates the only certified EXFO service center in Central America. A fourth emerging portfolio covers 5G Solutions (body cameras, surveillance, rugged mobile computers, drones, smartphones, autonomous robots, edge AI terminals, FWA CPEs).
The business model combines authorized hardware/software distribution with attached professional services: hardware resale under manufacturer agreements; annual SLA-based support contracts plus on-demand hourly technical support; installation, configuration, and implementation services; technical and certification training (including ITIL/SDI via BPGurus); remote hands for transnational clients; an electronic board repair center for out-of-warranty equipment; and a dedicated EXFO calibration/repair center. GTM is predominantly enterprise field sales combined with a channel partner/reseller motion, pursuing government institutions (ICE, MEP, ASECCSS), financial organizations (Grupo Financiero Improsa), large enterprises (Grupo Q, COOPELESCA), telecom operators, and laboratories. Pricing is quote-based and not publicly disclosed; revenue is generated across hardware sales, recurring support subscriptions, and project-based professional services.
The company has no disclosed revenue, has remained privately held since founding, and serves as the Central American arm of the broader COASIN group, with 11-50 employees, bilingual commercial operations, and active demand generation through technical webinars, manufacturer co-marketing, and in-person seminars. Its competitive position rests on multi-vendor distribution authorization, the unique regional EXFO service capability, long-standing government and enterprise relationships, and an expanding 5G and cybersecurity distribution footprint.
Coasin Costa Rica firmographics
Firmographics- Name
- Coasin Costa Rica
- Legal name
- Coasin Costa Rica S.A.
- Website
- https://www.coasin.co.cr
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Coasin Costa Rica is a privately held technology distributor and systems integrator serving enterprise, government, and telecom customers in Central America with authorized products from Nokia, EXFO, Keysight, ManageEngine, and 15+ other brands, plus attached support, training, and integration services.
- Ownership category
- akta.pro rank
Coasin Costa Rica industry classification
Industry- Product category
- Technology Distribution and Systems Integration
- NAICS
- Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343), Merchant Wholesalers, Durable Goods (423), Service Establishment Equipment and Supplies Merchant Wholesalers (42385)
- SIC
- Wholesale-Computers & Peripheral Equipment & Software (5045), Wholesale-Electronic Parts & Equipment, Nec (5065)
- akta.pro primary industry
- IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)
- akta.pro secondary industry
- Lease, Warranty & Maintenance Management Services (BPAEAOAL)
Keywords
Where Coasin Costa Rica is headquartered
LocationHeadquarters
- HQ city
- Escazú
- HQ country
- Costa Rica
- HQ region
- Latin America
Offices2 records
Markets served
Coasin Costa Rica business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Technology Product Distribution: Coasin distributes technology products from major global manufacturers including telecommunications equipment, IT software, network testing tools, and related hardware. Revenue is generated through the resale of these products with margins based on distributor agreements with manufacturers such as Nokia, EXFO, Keysight, ManageEngine, TeamViewer, and others.
- Technical Support and Maintenance Services: Annual support contracts and hourly on-demand technical support services for hardware and software products. Services include preventive and corrective maintenance, remote support via VPN, on-site support, and 24/7 availability options for enterprise clients.
- Configuration and Implementation Services: Installation, configuration, and implementation services for all distributed brands following manufacturer procedures. Includes analysis, data collection, proposal development, deployment, user training, start-up support, and continuous improvement.
- Training and Capacity Building: Technical training services for products from partnered manufacturers including ManageEngine, TeamViewer, and hardware brands. Customized training programs help clients maximize the value of acquired solutions.
- Remote Hands and Project Coordination: Remote hands services for transnational companies requiring on-site technical support in Costa Rica. Services include coordination, management, control, and execution of technical support projects across different IT areas.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual Support Contract |
| Usage-based | Pay-as-you-go | Hours-on-Demand Contract |
| Other | Pay-as-you-go | On-site Support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Coasin Costa Rica product offering
Product offeringCore offering
Coasin Costa Rica is an authorized technology distributor and systems integrator that resells telecommunications infrastructure, IT management software, and network testing/measurement equipment from global manufacturers including Nokia, EXFO, Keysight, ManageEngine, TeamViewer, and 15+ other brands. The company delivers configuration, implementation, training, technical support, electronic board repair, and remote hands services to enterprise clients, telecom operators, and government institutions primarily across Costa Rica and Central America.
Product overview
Coasin Costa Rica is a technology distributor with more than 27 years of experience in the Costa Rican market, operating as a platform-plus-modules architecture across three main commercial divisions: (1) Telecom Infrastructure (Nokia, Raisecom, Oscilloquartz, Fiberlink, Nokia Drone Network) covering IP/optical/fiber networks, RAN, SDN/NFV, IoT, and network synchronization; (2) Applications and Software anchored by the ManageEngine IT management suite (ADManager Plus, ADAudit Plus, ADSelfService Plus, M365 Manager Plus, Exchange Reporter Plus, SharePoint Manager Plus, ServiceDesk Plus, Endpoint Central, Mobile Device Manager Plus, OpManager, Applications Manager, Site24x7, EventLog Analyzer, Password Manager Pro, Analytics Plus) alongside Teramind, TeamViewer, Altair Monarch, OpenText ECM, Sectigo SSL, Security Scorecard, Webroot, Cequence Security, TrustBuilder IAM, BPGurus, and Topaz; and (3) Analysis and Measurement (EXFO, Keysight, Promax, Ookla, Diehl) providing testing, measurement, and network analytics solutions. The company operates the only certified EXFO service center in Central America and offers a comprehensive 5G Solutions portfolio including body cameras, surveillance cameras, industrial mobile computers, tablets/PCs, drones, smartphones, autonomous robots, edge computing terminals, and CPE/home terminals from brands such as Zebra, CipherLab, Honeywell, Bluebird, Crosscall, Getac, Nokia, Skydio, and others. Specialized services include technical configuration, training, HW/SW support, electronic board repair, remote hands, and telecommunications infrastructure support.
Differentiator
Problem solved
Functional benefit
Brands
- COASIN Social: Corporate social responsibility initiative supporting communities and social organizations in Costa Rica, including donations and community development projects.
Products and services
- ManageEngine IT Management Suite Comprehensive IT management software suite covering Active Directory management (ADManager Plus, ADAudit Plus, ADSelfService Plus), Office 365 reporting (M365 Manager Plus), Exchange auditing (Exchange Reporter Plus), SharePoint management, help desk/ITSM (ServiceDesk Plus), endpoint and mobile device management (Endpoint Central, Mobile Device Manager Plus), network and application monitoring (OpManager, Applications Manager, Site24x7), SIEM (EventLog Analyzer), privileged access (Password Manager Pro), and analytics (Analytics Plus) for enterprise IT teams.
- Nokia Telecommunications Infrastructure Full portfolio of Nokia telecommunications infrastructure including IP networks, optical networks (PSE chipset), Carrier SDN, SD-WAN, Datacenter SDN, fixed networks (copper, cable, fiber, wireless), IoT platforms, AirScale Radio Access (RAN) with Cloud RAN, and BSS software for service providers and enterprises deploying 4G/5G and IP/optical networks.
- EXFO Testing & Measurement Solutions EXFO test, monitoring, and network analysis solutions for telecommunications service providers, contractors, data centers, and enterprises, including field network testing (OTDRs, OLTs, copper/xDSL testers), lab and manufacturing testing (protocol/spectrum analyzers), and service assurance, with associated calibration and repair services from the only certified EXFO service center in Central America.
- 5G Solutions Portfolio Portfolio of 5G-connected devices and solutions including body cameras (Hytera SC880, Yulong Digital BWC-R5), AI-powered surveillance cameras (EarthCam StreamCam 5G, OBSBOT NEOWAY, Withrobot StationBot), rugged industrial mobile computers and tablets (Zebra, CipherLab, Honeywell, Bluebird, Crosscall, Getac, Sysgration, Winmate, others), 5G drones (Skydio X10, Nokia Drone Network), 5G CPEs (Nokia, VANTIVA, SEMWA, ASIA TELECOM, INTELBRAS), autonomous robots (URSROBOT OUTDOOR AMR, H5000 NEOWAY), edge computing terminals (Sysgration AIX-600), and rugged 5G smartphones (KATIM, Crosscall) for security, logistics, manufacturing, healthcare, retail, field services, and enterprise deployments.
- Technical Support & Maintenance Services Hardware and software technical support services delivered via annual SLA-based support contracts with preventive and corrective maintenance, or per-demand hour-based engagements, provided remotely via VPN or on-site with 24/7 availability options for enterprise clients operating distributed IT and telecom environments.
- Technical Configuration & Implementation Services End-to-end installation, configuration, and implementation services for distributed brands including EXFO, ManageEngine, TeamViewer, Teramind, Raisecom NView, and others, covering analysis, design, development, deployment, commissioning, user training, startup support, and continuous improvement following manufacturer procedures.
- Technical Training & Certification Services Customized technical training programs for IT Helpdesk, IT Management, IT Security, Network Management, TeamViewer remote access, and hardware brands (EXFO, Keysight, Raisecom, Diehl) delivered by factory-certified technical resources, complemented by ITIL and SDI authorized certifications through the BPGurus strategic alliance including SDC maturity certification.
- Electronic Board Repair Services Diagnostic and repair services for electronic cards and boards using specialized technology to detect failures, replace components, and restore operation of out-of-warranty equipment, extending useful life beyond manufacturer warranty periods.
- Remote Hands Support Services Remote hands and on-site technical support services for transnational companies requiring technical personnel in Costa Rica, including coordination, management, control, and execution of technical projects across different IT areas with 24/7 availability under fixed or on-demand contracts.
- Telecommunications Infrastructure Support 25+ years of telecommunications network support for fiber and copper infrastructure featuring qualified personnel and 24/7/365 monitoring, alerting, notification, and failure reporting tools for telecom operators and large enterprises.
- IT Management and Security Software Distribution Distribution of complementary software solutions including Teramind (behavior analytics and insider threat detection), TeamViewer (remote access and support), Altair Monarch (data preparation and analytics), OpenText ECM (enterprise content management), Sectigo SSL certificates, Security Scorecard (cybersecurity ratings), Webroot (endpoint and email security, MDR), Cequence (API and bot protection), and TrustBuilder (identity and access management).
- Telecom Infrastructure Equipment Distribution (Raisecom, Oscilloquartz, Fiberlink, Promax, Diehl, Ookla, Topaz, Keysight) Distribution of complementary telecom infrastructure brands including Raisecom (Carrier Ethernet, xPON, IP/MPLS, industrial connectivity), Oscilloquartz (NTP/PTP synchronization), Fiberlink (fiber optic cabling and connectivity), Promax (TV, cable, satellite field meters, LAN certifiers), Diehl (water metering), Ookla (network performance analytics including Speedtest Intelligence, Cell Analytics, Consumer Sentiment, and Consumer QoE), Topaz (electronic signature pads), and Keysight (RF testing and measurement).
Quantifiable outcome
- 5-10 day equipment service delivery turnaround time for calibration and repair
- +1 more outcomes
Companies that use Coasin Costa Rica
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Coasin Costa Rica technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability7 records
Feature3 records
Coasin Costa Rica partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and minor.
- BPGuruscoreStrategic alliance with BPGurus from Mexico, specialists in digital transformation strategies and IT process optimization. The partnership enables Coasin to offer ITIL and SDI (Service Desk Institute) authorized training and certifications in Costa Rica, including the SDC certification for measuring maturity of service desk processes.
- NokiacoreAuthorized distributor of Nokia telecommunications equipment including IP networks, optical networks, cloud/SDN/NFV solutions, fixed networks, IoT, radio access (RAN), and BSS systems. Also partnered as consortium member for the ICE 5G network project.
- EXFOcoreAuthorized distributor and only certified EXFO service center in Central America offering calibration, repair, and maintenance services for telecommunications testing equipment.
- Keysight TechnologiesminorAuthorized distributor of Keysight Technologies RF testing and measurement equipment, with exclusive in-person training events in Costa Rica.
- ManageEnginecoreAuthorized distributor of ManageEngine products and solutions since 2012, covering IT management including Active Directory management, help desk, endpoint management, network monitoring, security, and analytics tools.
- TeamViewerminorAuthorized distributor of TeamViewer remote support and access solutions for remote IT infrastructure management and workforce enablement.
- OpenTextminorImplementation partner for OpenText ECM (Enterprise Content Management) solutions supporting document management, content lifecycle, and enterprise information strategies.
- SECTIGOminorAuthorized distributor of SECTIGO SSL digital certificates including WildCard, Multi-Domain, EV, OV, and DV validation certificates for web security.
- TeramindminorDistributor of Teramind employee monitoring and behavior analytics solutions for productivity reporting and insider threat detection.
- RaisecomminorAuthorized distributor of Raisecom access infrastructure and network solutions including Carrier Ethernet, xPON, IP/MPLS, and industrial connectivity equipment.
- OscilloquartzminorDistributor of Oscilloquartz timing and synchronization solutions including NTP/PTP clocks and servers for telecommunications network synchronization requirements.
- FiberlinkminorDistributor of Fiberlink fiber optic cabling products including splice closures, interconnection panels, optical connectivity, and accessories for FTTx networks.
- PromaxminorAuthorized distributor of Promax telecommunications measurement equipment including TV/cable/satellite field meters, network data testers, cable certifiers, and LAN testing tools.
- DiehlminorDistributor of Diehl water metering solutions including ultrasonic, single and multi-jet meters, and Woltman meters for water consumption measurement and management.
- AltairminorDistributor of Altair Monarch data preparation solutions for advanced analytics, connecting to multiple data sources including structured and unstructured cloud or big data.
- Security ScorecardminorPartner for Security Scorecard cybersecurity rating platform enabling organizations to rate, understand, and continuously monitor their own and third-party cybersecurity risk.
- WebrootminorDistributor of Webroot cloud-based cybersecurity solutions including endpoint protection, email security, and Managed Detection and Response (MDR) services.
- Cequence SecurityminorPartner for Cequence API security and bot management solutions protecting web, mobile, and API applications against automated and manual attacks.
- TrustBuilderminorPartner for TrustBuilder identity and access management (IAM) solutions with multi-factor authentication, user management, and role-based access policies.
- Topaz SystemsminorAuthorized Costa Rican distributor of Topaz electronic signature pads including biometric, interactive, and display tablets for digital signature capture.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Coasin Costa Rica competitors and assessment
Company assessmentBroad incumbents
- Anixter (now Wesco): Global distributor of network and telecom equipment with deep relationships to vendors like Nokia, comparable to Coasin's authorized distribution and integration model in the telecom infrastructure space.
- Ingram Micro: Global IT distributor and solutions aggregator offering hardware, software, and cloud services, analogous to Coasin's multi-vendor distribution model with a much broader scale.
- Westcon-Comstor: Global value-added distributor focused on networking, cybersecurity, and collaboration technologies, with a comparable multi-vendor distribution plus services model targeting enterprise and service provider markets.
- SYNNEX (now TD SYNNEX): Global IT distribution and services company with deep vendor relationships and integration services, comparable to Coasin's role as a multi-vendor value-added distributor for enterprise and government clients.
- Datalink (now Insight Enterprises): Large enterprise IT solutions and services provider offering hardware distribution, integration, and managed services, comparable to Coasin's combined distribution and professional services model.
- ScanSource: Large value-added distributor specializing in communications, networking, and security solutions, similar to Coasin's multi-vendor telecom and IT portfolio with a focus on enterprise and service provider customers.
Regional players
- Grupo Teldat: Latin American technology group with telecom infrastructure and IT distribution operations across multiple countries, comparable to Coasin as a regional multi-vendor distributor and systems integrator.
- GBM (GrupoGBM): Leading Central American and Caribbean IT solutions provider offering distribution, integration, and managed services, closely comparable to Coasin's Costa Rica-anchored multi-vendor distribution and systems integration business.
- Logicalis Latin America: Regional IT solutions and systems integrator with a focus on enterprise networking, managed services, and digital transformation, comparable to Coasin's integration, support, and managed services layer.
- Tigo (Millicom): Major Central American telecom operator and service provider, comparable to Coasin's anchor customer profile (ICE, RACSA) and relevant as a regional buyer of 5G infrastructure and IT management solutions.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Coasin Costa Rica social profiles
Digital presenceCoasin Costa Rica financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coasin Costa Rica leadership team
Management profileNumber of profiles
Coasin Costa Rica funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coasin Costa Rica M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coasin Costa Rica
What does Coasin Costa Rica do?
Coasin Costa Rica is an authorized technology distributor and systems integrator that resells telecommunications infrastructure, IT management software, and network testing/measurement equipment from global manufacturers including Nokia, EXFO, Keysight, ManageEngine, TeamViewer, and 15+ other brands. The company delivers configuration, implementation, training, technical support, electronic board repair, and remote hands services to enterprise clients, telecom operators, and government institutions primarily across Costa Rica and Central America.
Is Coasin Costa Rica a public or private company?
Coasin Costa Rica is a private company. It is classified as corporate owned and is currently operating.
When was Coasin Costa Rica founded?
Coasin Costa Rica was founded in 1994. It employs 11 to 50 people.
Where is Coasin Costa Rica based?
Coasin Costa Rica is headquartered in Escazú, Costa Rica, in the Latin America region.
How does Coasin Costa Rica make money?
Five revenue lines are on record. Technology Product Distribution is the primary driver. The others are technical Support and Maintenance Services, configuration and Implementation Services, training and Capacity Building and remote Hands and Project Coordination.
Who are Coasin Costa Rica's main competitors?
Broad incumbents on record are Anixter (now Wesco), Ingram Micro, Westcon-Comstor, SYNNEX (now TD SYNNEX), Datalink (now Insight Enterprises) and ScanSource. Regional players are Grupo Teldat, GBM (GrupoGBM), Logicalis Latin America and Tigo (Millicom).
Does Coasin Costa Rica have an API?
No public API is recorded for Coasin Costa Rica.
What industry is Coasin Costa Rica in?
Coasin Costa Rica's product category is Technology Distribution and Systems Integration. Its primary akta.pro industry code is BPAEAOAG, IT Procurement & Sourcing Services (Hardware/Software), with a secondary code of BPAEAOAL, Lease, Warranty & Maintenance Management Services. Its NAICS code is 42343 and its SIC code is 5045.