Hills Limited

What Hills Limited does

Hills Limited is an Australian healthcare technology company operating through its Hills Health Solutions division, serving hospitals, aged care facilities, and community health providers. The company has repositioned from a broader technology distribution heritage (over 75 years of operation, originally founded circa 1945-1948) into a focused healthcare platform business centered on its Health Digital Experience Platform (DXP). The DXP architecture is organized into three service layers: in-facility services (including the IP7500 Series Nurse Call System with distributed intelligence at each bed, Patient Experience System, Guest Wi-Fi, IP CCTV, digital signage, and wayfinding), in-transition services (Virtual Transition Care, Managed Clinical Services, Telehealth, the Extensia Health Information Exchange with Record Point, Data Analytics, Sensors and Monitoring, and eReferral/eConsult), and in-community services anchored on a patient-centric Community Health Record pre-integrated with Australian national, state, and local health infrastructures.

The company's underlying technology stack is IP-based with distributed intelligence architecture, and the IP7500 Nurse Call system is designed and manufactured in Australia as a life-safety solution. The Extensia Health Information Exchange, acquired in March 2022, forms the interoperability backbone enabling real-time practitioner access to patient health and social records across the care ecosystem. Revenue is generated through four streams: hardware sales (Nurse Call systems, terminals, infrastructure), software platform subscriptions (DXP, HIE, Community Health Record), managed services (Virtual Transition Care, Telehealth, monitoring), and professional services (implementation, configuration, training). Pricing is quote-based with multi-year enterprise contracts, sold through a direct enterprise field sales motion targeting Australian healthcare decision-makers. Distribution is exclusively domestic with offices in Port Melbourne, Victoria, and the company is publicly listed on the ASX (ticker: HIL) with 501-1000 employees.

Name

Hills Limited

Legal name

Hills Limited

Website

https://hills.com.au

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hills Limited operates as Hills Health Solutions, providing Australian hospitals, aged care facilities, and community health providers with an integrated Health Digital Experience Platform spanning in-facility, in-transition, and in-community healthcare services.

Ownership category

akta.pro rank

Product category

Healthcare Technology

NAICS

Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Home Health Remote Patient Monitoring & Virtual Nursing Providers (HLAFAEAN), Multi-Condition RPM Platforms & Care Orchestration (device-agnostic, population management) (HLALAFAL)

Keywords

• Healthcare technology solutions
• Nurse call systems
• Patient experience platforms
• Health information exchange
• Health digital experience platform

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Hardware Systems: Sale and installation of healthcare hardware including IP7500 Series Nurse Call systems, Patient Experience terminals, Wi-Fi infrastructure, IP CCTV, and other in-facility technology solutions. Revenue from equipment sales, installation, and ongoing maintenance contracts.
2. Software Platform Subscriptions: Subscription-based access to Health DXP platform including Health Information Exchange, Telehealth Services, Data Analytics, and Community Health Record solutions. Recurring revenue from software licensing and platform access.
3. Managed Services: Ongoing managed clinical services, monitoring services, and operational support for healthcare facilities including Virtual Transition Care, Telehealth, and Sensors & Monitoring.
4. Professional Services: Implementation, configuration, training, and consulting services for healthcare organizations deploying Hills Health solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hills Limited, through its Hills Health Solutions division, sells integrated healthcare technology solutions to hospitals, aged care facilities, and community-based care providers across Australia. Its central offering is the Health Digital Experience Platform (DXP), an interoperable suite of software and hardware products spanning in-facility services (Nurse Call, Patient Experience Systems, Guest Wi-Fi), in-transition services (Virtual Transition Care, Telehealth, Health Information Exchange), and in-community services (Community Health Records, sensors and monitoring). The company earns revenue from hardware sales, software subscriptions, managed services, and professional services under multi-year enterprise contracts.

Product overview

Hills Limited offers a unified platform architecture called the Health Digital Experience Platform (DXP), which consists of multiple integrated software solutions and services. The DXP is organized into three service categories: In-Facility Services (including the IP7500 Series Nurse Call System, Patient Experience System, Guest Wi-Fi, Digital Signage, Wayfinding, IP CCTV, and Message Integration), In-Transition Services (including Virtual Transition Care, Managed Clinical Services, Telehealth Services, Extensia Health Information Exchange, Data Analytics, Sensors and Monitoring Devices, and eReferral/eConsult), and In-Community Services (providing patient-centric Community Health Records integrated with national health infrastructures). The platform is designed to support the entire healthcare journey from hospital stay through transition and community-based care.

Differentiator

Problem solved

Functional benefit

Brands

• Health DXP: Health Digital Experience Platform - a technology platform consisting of inter-operational software solutions designed to improve the experience of patients, clinicians and stakeholders within the healthcare ecosystem.
• Hills IP7500 Series Nurse Call
• Hills Patient Experience System (PES)
• Extensia Community Health Information Exchange

Products and services

• Health Digital Experience Platform (DXP) A technology platform consisting of a suite of interoperational software solutions designed to improve the overall experience of patients, clinicians, and other stakeholders within the healthcare ecosystem through digital innovation and technology integration. It is organized into three service categories: In-Facility, In-Transition, and In-Community services.
• Hills IP7500 Series Nurse Call System A robust, high availability life safety nurse call solution designed and manufactured in Australia, featuring distributed intelligence at each bed to enable healthcare providers to deliver agile, customer-centric care. Scalable from multi-story hospitals to residential care facilities.
• Hills Patient Experience System (PES) Technology solution providing entertainment, information, and communication services to patients during their stay in healthcare facilities, delivered through bedside terminals, tablets, televisions, or personal devices, to enhance patient experience, reduce stress, and promote a comfortable recovery environment.
• Hills Guest Wi-Fi System Wireless network infrastructure specifically designed to provide patients, visitors, and guests with secure, reliable, and easy-to-access internet connectivity during their time in hospital, allowing them to stay connected with the outside world, access entertainment, and communicate with loved ones.
• Virtual Transition Care Healthcare services focused on thorough discharge planning, medication management, home health services, and follow-up appointments to prevent complications and reduce the risk of readmission during the critical period following hospital discharge.
• Managed Clinical Services Clinical management services supporting patients during the critical period following hospital discharge to promote successful recovery and long-term health.
• Telehealth Services Remote healthcare consultation and monitoring services enabling patients to receive care without visiting healthcare facilities physically.
• Extensia Health Information Exchange Interoperable platform connecting healthcare providers with universal patient information throughout the care journey, enabling authorized practitioners to have real-time access to patients' health and social records via Record Point technology. Acquired by Hills Limited in March 2022.
• Healthcare Data Analytics Healthcare data analytics services supporting clinical decision-making and operational insights for healthcare organisations.
• Sensors and Monitoring Devices IoT and monitoring devices supporting patient health tracking and remote monitoring in healthcare facilities and at home.
• eReferral and eConsult Services Electronic referral and consultation services facilitating digital communication between healthcare providers.

Quantifiable outcome

• Improved patient experience through integrated entertainment, information, and communication services
• +2 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• ExtensiacoreTechnology or IntegrationExtensia provides the Health Information Exchange component of the Hills Health DXP platform. Their Record Point technology enables authorized practitioners to have real-time access to patient health and social records across the healthcare ecosystem. This integration is fundamental to the DXP's interoperability capabilities.
• Make-A-Wish AustraliaminorOthersHills is proudly supporting Make-A-Wish Australia as a corporate fundraiser. Employees participate in fundraising activities to support wish granting for children with critical illnesses.

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Emerging players

• Caregility: Caregility is a US-based virtual care platform for inpatient and telehealth workflows. It overlaps with Hills' telehealth, virtual nursing, and patient experience modules as a niche but growing competitor in the virtual care category.
• Tunstall Healthcare: Tunstall provides remote patient monitoring, telecare, and connected health solutions with a strong aged care and community focus in Australia. It competes with Hills' Sensors and Monitoring and Virtual Transition Care offerings in the home and community segment.

Broad incumbents

• Hillrom (Baxter): Hillrom (acquired by Baxter) supplies hospital communications, Nurse Call, and patient monitoring infrastructure worldwide. It is a broad incumbent competitor to Hills across the in-facility suite.
• Oracle Health (formerly Cerner): Oracle Health offers HIE, EHR, and population health platforms at global scale. Its interoperability and data analytics capabilities overlap directly with the Extensia-powered HIE and Data Analytics components of the Hills DXP.
• Epic Systems: Epic is a leading EHR and interoperability vendor with significant presence in Australian tertiary hospitals. Its Care Everywhere interoperability functionality overlaps with the Extensia Community HIE proposition.
• Vocera Communications (Stryker): Vocera, now part of Stryker, is a clinical communications and care team coordination platform deployed in hospitals globally. It overlaps with Hills' Nurse Call, PES, and messaging integration capabilities at a larger scale.

Direct peers

• Telstra Health: Telstra Health is the Australian health IT arm of Telstra, offering telehealth, HIE, and digital health platforms to the same Australian hospital, aged care, and community health buyer base that Hills targets.
• Rauland (AMETEK): Rauland is a long-established Nurse Call and healthcare communications vendor, now part of AMETEK. It competes head-to-head with Hills' IP7500 series for hospital and aged care life-safety communications deployments.
• Alcidion Group: Alcidion is an ASX-listed Australian health technology company focused on patient flow, command centres, and clinical communications. It directly overlaps with Hills' virtual nursing and care orchestration positioning.
• Ascom: Ascom provides clinical communications, Nurse Call, and workflow solutions for hospitals and aged care across multiple geographies. Its product scope and target buyer profile closely mirror Hills' In-Facility and In-Transition offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hills-holdings-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hills Limited