JARM total solution

What JARM total solution does

JARM total solution is a privately held IT services provider founded in 2000 and headquartered in Miami, Florida. The company delivers a ten-line portfolio including managed IT services, on-site and remote technical support, network design and deployment, IT consulting, virtualization, remote data access, wireless connectivity, hardware and software installation and maintenance, web design, and web hosting. Its primary customer base consists of small and medium-sized businesses across South Florida, with engagements spanning website development, office network implementation, virtualization rollouts, and ongoing infrastructure support.

The company's technology stack is built on conventional remote access and collaboration tooling rather than proprietary platforms. JARM uses TeamViewer and LogMeIn for remote desktop support, VPN and remote access services for off-site connectivity, Microsoft Office/365 for productivity and appointment booking, and is pursuing integration of Acronis Cloud Solution for business continuity and disaster recovery. Service delivery blends remote support (phone, live chat, video, remote desktop) with on-site technician visits, backed by a one-hour-or-less emergency response commitment.

Commercially, JARM operates a sales-led, relationship-driven go-to-market motion targeting South Florida SMBs. Customer acquisition occurs through direct outreach via phone ((305) 482-3853), email ([email protected]), online contact forms, and a Microsoft Office 365-integrated appointment booking system. Recurring managed services are billed at fixed monthly fees, while hardware/software installation, consulting, web design, and hosting engagements are quoted per project. The company is effectively founder-operated by Jose Rodriguez, has no disclosed external investors, and has cultivated long-tenured client relationships spanning 10 to 22 years.

Name

JARM total solution

Legal name

JARM total solution

Website

https://jarm.net

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

JARM total solution is a Miami-based, founder-operated IT services provider founded in 2000, offering managed IT, network design, remote support, consulting, web design, and hosting to small and medium-sized businesses in South Florida on a recurring monthly and project basis.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Network design
• IT consulting
• Web design services
• Hardware maintenance

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed IT services provided for a single, dependable monthly cost. The company handles security, networking, data protection, and user support as part of comprehensive managed services packages tailored to business size and budget.
2. Hardware & Software Sales and Maintenance: Hardware and software installation and maintenance services, including testing hardware, updating applications and operating systems, improving performance, and fixing problems.
3. Web Hosting Services: Domain registration, web hosting, personalized email, DNS, and search engine submission services. Partnered with third-party providers to offer competitive pricing and free add-on services.
4. Web Design Services: Website development, e-commerce sites, blogs, web applications, and ongoing website management and maintenance services.
5. IT Consulting Services: Strategic IT planning, IT budgeting, IT assessments, security risk assessments, and business continuity and disaster recovery planning services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

JARM total solution provides managed IT services and complementary technology services to small and medium-sized businesses in South Florida. Its core offering is proactive, subscription-based IT management covering security, networking, data protection, and user support, supplemented by network design, IT consulting, virtualization, remote data access, wireless deployment, hardware/software maintenance, web design, and web hosting services.

Product overview

JARM total solution offers a unified portfolio of IT services for small and medium-sized businesses, combining Managed IT Services as the core proactive support offering with complementary services including On-Site and Remote Support Service, Network Design and Deployment, IT Consultant Services, Virtualization Deployment, Remote Data Access, Wireless Connectivity, Hardware & Software Installation and Maintenance, Web Design Services, and Hosting Services. The company positions Managed IT Services as the umbrella service that handles security, networking, data protection, and user support, while the other services address specific infrastructure, connectivity, and operational needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT management service providing proactive maintenance, remote monitoring, security management, networking, data protection, and user support for a fixed monthly cost. Designed as a partnership to improve network performance and reduce IT-related downtime for businesses of any size.
• On-Site and Remote Support Service

Quantifiable outcome

• Emergency response time guaranteed within one hour or less
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• NexusTek: National managed IT, cloud, and cybersecurity services provider serving SMB and mid-market clients. Comparable because it sells the same managed services, cloud, and IT consulting bundle JARM offers, but as a larger incumbent with enterprise-grade capabilities.
• Dataprise: Mid-Atlantic and nationwide MSP providing managed IT, cybersecurity, and cloud services. Comparable to JARM as a managed IT services provider for SMB and mid-market clients, with a broader geographic footprint and portfolio.
• Microsoft (SMB/M365 partner ecosystem): Dominant productivity and cloud platform whose Office 365 environment JARM already supports and uses for customer appointment booking. Comparable as a broad incumbent whose SMB-focused partner ecosystem competes with JARM's managed services and licensing support offering.
• ITsavvy: Large US managed services and IT solutions provider covering cloud, security, networking, and hardware reselling. Comparable as a broader incumbent offering the same managed IT, hardware/software, and consulting stack JARM delivers, but at much larger scale and national scope.

Others

• Kaseya: Provider of IT management software (RMM, PSA, security) widely used by SMB-focused MSPs. Comparable as a platform enabling competing managed service providers, defining the operational baseline JARM must meet to remain competitive.
• ConnectWise: Provider of PSA, RMM, and cybersecurity platforms used by thousands of MSPs globally. Comparable as a force shaping JARM's competitive landscape, since platforms like ConnectWise empower other MSPs to deliver managed services more efficiently at lower cost.
• Barracuda Networks: Vendor of security, networking, and data protection products commonly deployed by SMBs and resold by MSPs like JARM. Comparable as an ecosystem participant whose tools JARM relies on or competes against in offering security and data protection services.

Direct peers

• CMIT Solutions: National franchise MSP delivering managed IT, cybersecurity, and support services to SMBs. Highly comparable because it targets the same SMB customer profile with a similar menu of recurring managed services, network support, and consulting offerings.
• ProActive IT: Regional SMB-focused managed IT services firm offering managed IT, support, network design, and consulting. Highly comparable because it sells essentially the same service bundle JARM does, to a similar SMB customer base.
• Netwize: Regional managed IT services provider for SMBs in the Western US, delivering managed IT, network, and cybersecurity services. Comparable to JARM in product mix (managed services, network design, IT consulting) and SMB target segment, though operating in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@jarmtotalsolution
• Facebookfacebook.com/jarm.jarmtotalsolution
• LinkedInlinkedin.com/company/1506563
• Instagraminstagram.com/jarmtotalsolution
• Pinterestpinterest.com/jarm0517
• Xx.com/jarmts

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JARM total solution