Netx

What Netx does

NetX (Нетекс-НГ ООД) is a privately held Bulgarian telecommunications operator founded in 2006 and headquartered at ul. Tsar Asen 7 in Sofia. The company owns and operates an underground EPON/FTTB/FTTH optical network across coverage areas of Sofia and delivers fiber internet, TV, fixed voice, VPN, MAN (Metropolitan Area Network), Dark Fiber, and colocation services. It is regulated under Bulgarian and EU frameworks, holds EIK BG131286561, and operates a 24/7 NOC plus a customer-facing mobile app (My NetX) and web portal (My Place).

NetX serves three primary segments: residential customers via tiered "Интернет Оптичен" plans (Start 300 Mbps, Classic 600 Mbps, Lux 1000 Mbps) priced at 25.43–39.12 BGN/month; small and medium businesses via "ОФИС" Office plans (100/300/500 Mbps) at 50–150 BGN/month with included static IPs; and corporate clients through bespoke enterprise services including symmetrical 1:1 SLA-backed internet access, encrypted VPN, dedicated MAN, Dark Fiber, colocation, fixed voice, and custom network build/maintenance. Pricing is denominated in BGN and EUR with open-ended or 12-month contract options and a 5–15% prepayment discount ladder.

The go-to-market is sales-led via a single Sofia sales office, a phone-based sales desk, an online self-service portal, and a "Bring a Friend" referral program. Distribution extends through EasyPay offices, ePay.bg, UBB/Eurobank Bulgaria bank transfers, and major card networks (Visa, Mastercard, Maestro, Visa Electron, V PAY). Revenue streams include recurring monthly subscriptions, one-time installation fees, additional static IP charges, equipment rental/sales, managed services, and wholesale Dark Fiber/MAN transmission. No parent company, subsidiaries, public listing, funding rounds, or AI/ML capabilities are disclosed.

Name

Netx

Legal name

Нетекс-НГ ООД

Website

https://netx.bg

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

NetX is a privately held Bulgarian telecom operator (est. 2006) that owns and operates an underground fiber-optic network in Sofia, delivering residential, SMB, and corporate internet, TV, VPN, MAN, Dark Fiber, colocation, and fixed voice services.

Ownership category

akta.pro rank

Product category

Fiber Optic Internet Services

NAICS

Wired Telecommunications Carriers (517111)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industry

Fiber-to-the-Home (FTTH) Operators (HDAIACAB)

Keywords

• Fiber optic internet
• Broadband services
• Dark fiber rental
• Colocation services
• VPN services

Headquarters

HQ city

Sofia

HQ country

Bulgaria

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Monthly Subscription Fees: Recurring monthly fees from residential and business internet service subscriptions. Plans range from 50 BGN (100 Mbps business) to 150 BGN (500 Mbps business), and 25.43-39.12 BGN for residential optical plans. Both 12-month contract and open-ended options available.
2. One-time Installation Fees: One-time fees for network installation and activation. EPON/FTTB network installation ranges from 48.90 BGN (residential) to 200 BGN (business) depending on location and contract type.
3. Additional Static IP Addresses: Monthly charges for additional static IP addresses beyond the included allocation. Business IP cost is 5 BGN per additional IP.
4. Equipment Rental and Sales: Sale and rental of end devices (routers, IADs) to customers. NetX can provide routers for purchase or include them in service options.
5. Corporate Professional Services: Managed services including colocation, VPN setup, network building and maintenance, and professional consulting for corporate clients.
6. Dark Fiber and MAN Transmission: Wholesale bandwidth services for operators and enterprise customers requiring dedicated high-capacity connectivity.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

NetX provides fiber-optic internet access and telecommunications services to residential, SMB, and corporate customers in Sofia over its own underground EPON/FTTB/FTTH optical network. Its portfolio spans home internet (300/600/1000 Mbps), business plans (100/300/500 Mbps) with static IPs, and enterprise services including corporate internet access, VPN, MAN transmission, dark fiber rental, colocation, fixed voice, and full network build-and-maintenance.

Product overview

NetX is a Bulgarian telecommunications operator providing fiber-optic internet services through its own underground optical network in Sofia. The product portfolio consists of two main tiers: (1) Home Internet plans branded as Интернет Оптичен (Internet Optichen) series offering three tiers (Старт/Start 300 Mbps, Класик/Classic 600 Mbps, Лукс/Lux 1000 Mbps); and (2) Business/Office plans branded as ОФИС (OFFICE) offering three tiers (100, 300, 500 Mbps) with SLA and static IP features. For corporate clients, NetX offers enterprise solutions including dedicated internet access, VPN, MAN network services, Dark Fiber rental, Colocation, Fixed Voice, and network construction/maintenance. The company also provides customer-facing digital tools including My NetX mobile app (Android/iOS) and My Place online portal. Services are delivered via EPON and FTTB/FTTH technologies with 24/7 technical support.

Differentiator

Problem solved

Functional benefit

Products and services

• Интернет Оптичен старт (Internet Optichen Start) Residential fiber-optic internet plan delivering up to 300 Mbps with a real static IP, unlimited computers, and no separation between Bulgarian and international speeds. Available on 12-month contract (25.43 BGN/month) or open-ended (29.34 BGN/month).
• Интернет Оптичен класик (Internet Optichen Classic) Mid-tier residential fiber-optic internet plan providing up to 600 Mbps download speeds for bandwidth-intensive households. Available on 12-month contract (29.34 BGN/month) or open-ended (33.25 BGN/month).
• Интернет Оптичен лукс (Internet Optichen Lux) Premium residential fiber-optic internet plan providing up to 1000 Mbps (1 Gbps) for the highest home bandwidth requirements. Available on 12-month contract (35.20 BGN/month) or open-ended (39.12 BGN/month).
• ОФИС 100 (OFFICE 100) Entry business internet plan with up to 100 Mbps (download/upload ratio 2:1), up to 3 static IPs, no separation between Bulgarian and international speed, priced at 50 BGN/month.
• ОФИС 300 (OFFICE 300) Mid-tier business internet plan with up to 300 Mbps and up to 5 static IPs for small to medium enterprises, priced at 100 BGN/month.
• ОФИС 500 (OFFICE 500) Premium business internet plan delivering up to 500 Mbps for demanding SME requirements, priced at 150 BGN/month.
• Corporate Internet Access Enterprise-grade corporate internet access with symmetrical 1:1 download/upload channel, 100% guaranteed capacity, direct optical connectivity, and SLA agreement for large corporate customers.
• Virtual Private Networks (VPN) Corporate VPN service connecting offices across the country with multi-level data security, traffic prioritization, and encryption against unauthorized access.
• MAN (Metropolitan Area Network) Optical data transmission network using Ethernet protocol with standard physical interfaces (10, 100, 1000 Mbps) and a circular design providing high security and two-way routing redundancy for operators and corporate customers.
• Dark Fiber Rental Dark fiber rental providing infrastructure flexibility for customers needing dedicated capacity, with maximum attenuation no greater than 0.25 dB/km at 1550nm wavelength and no imposed speed limit.
• Colocation Server colocation providing a secure and highly reliable environment for client IT infrastructure in a technology center with 24-hour access, fire alarm, air conditioning, and SLA-backed support.
• Fixed Voice Services Traditional fixed-line telephony with professional office solutions for corporate customers, including number portability to the operator's network.
• Customer Network Building and Maintenance Full-service network infrastructure design, construction, and ongoing maintenance for corporate clients across the country.
• Internet + TV Bundle Bundled television service with NetX internet including recording, time shift, TV pause, EPG, reminders, favorites, and parental control features for residential customers.

Quantifiable outcome

• Service activation within 2-10 days from contract signing
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature6 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• A1 Bulgaria: Major telecom operator providing fixed broadband, mobile, and IPTV across Bulgaria. Competes with NetX in Sofia with a broader national footprint and bundled service offerings.
• Vivacom: Bulgaria's largest telecommunications operator offering nationwide fixed broadband, mobile, and TV services. Overlaps with NetX in Sofia FTTH but operates at much larger scale across the country.
• Yettel Bulgaria: Bulgarian mobile and fixed broadband operator offering FTTH services in Sofia. Comparable as a multi-product telecom player competing for the same residential and SMB customers.

Direct peers

• Neterra: Bulgarian telecom and data center operator providing wholesale connectivity, dark fiber, and colocation. Comparable to NetX's corporate-side offerings (dark fiber, MAN, colocation) on a wholesale-focused basis.
• Cooolbox: Bulgarian internet service provider offering fiber broadband to residential and business customers in Sofia. Closely comparable to NetX as a Sofia-focused fiber ISP with similar target segments.
• Bulsatcom: Bulgarian cable and broadband provider offering internet, TV, and telephony to residential and business customers. Closely comparable to NetX as a domestic fixed broadband provider with SMB and residential focus.
• Spectrum Net: Bulgarian ISP providing fixed broadband and TV services to residential and corporate customers. Comparable to NetX in service mix and target segments within the local Bulgarian market.
• PowerTel Bulgaria: Bulgarian telecommunications operator offering fiber internet and corporate connectivity services. Comparable to NetX in providing fixed broadband and business connectivity in the Bulgarian market.
• Max Telecom Bulgaria: Bulgarian fixed broadband operator providing fiber-optic internet and TV services to residential and business customers. Comparable regional ISP with similar product portfolio to NetX.

Regional players

• Blizoo (now part of Yettel)/Telecable: Historical Bulgarian cable and broadband operator now consolidated into larger telecom groups. Comparable to NetX as a former independent Bulgarian cable/fiber provider in the same competitive set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100054601892944

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Netx