Scoresby International

What Scoresby International does

Scoresby International is a privately held UX consulting firm founded in 2001 by Dr. Kevin Scoresby and headquartered (virtually) in Columbus, Ohio, with 1–10 employees organized as a distributed global team. The firm delivers user experience design and consulting services to Fortune 1000 enterprises across retail, hospitality/QSR, financial services, insurance, automotive, consumer goods, and technology distribution, with a documented emphasis on high-volume transactional systems such as Point of Sale platforms and corporate intranets.

Its core offerings are organized around five service lines — Strategy, User Studies, Data Mining, Gap Analysis, and Design — backed by three formally named methodologies: UX Data Miner™, UX User Studies™, and UX Gap Analysis™. A signature proprietary approach, Conversational Ordering, has been deployed in POS redesigns for clients including Starbucks and Wendy's, with reported outcomes of dramatically reduced training time and measurable throughput gains. The firm's reputation is supported by client logos including Starbucks, BMW, Subway, Wendy's, Dunkin', P&G, Burger King, Dollar General, Abercrombie & Fitch, Fifth Third Bank, Zurich, and Ingram Micro, and by an ADDY® Award and P&G's Global Award of Excellence for Employee Satisfaction.

The business model is project-based professional services with fixed costs defined up front, supplemented by on-call or ongoing consulting arrangements on multi-year contracts; pricing is quote-based and not publicly disclosed. The firm reports that more than 95% of its work originates from referral or repeat business, indicating a relationship-driven go-to-market anchored by direct enterprise engagement, on-site field studies, and rapid collaborative design workshops rather than active outbound marketing.

Name

Scoresby International

Legal name

Scoresby International

Website

https://scoresby.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

Scoresby International is a privately held, virtual UX design and consulting firm founded in 2001 by Dr. Kevin Scoresby, serving Fortune 1000 enterprises — particularly retail and QSR chains — with proprietary methodologies covering strategy, user research, data analysis, gap analysis, and interface design for POS and enterprise systems.

Ownership category

akta.pro rank

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. UX Consulting Services: Project-based consulting engagements providing UX strategy, user research, gap analysis, and design services to enterprise clients. Services are offered at fixed costs defined up front, with options for on-call or ongoing consulting arrangements. The company primarily operates on project-based fees rather than subscription models.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Scoresby International is a user experience consulting firm that delivers project-based Strategy, User Studies, Data Mining, Gap Analysis, and Design services for enterprise clients. Engagements center on designing highly usable interfaces for Point of Sale systems, websites, mobile applications, kiosks, intranets, and customer or employee portals across retail, hospitality, financial services, and insurance sectors.

Product overview

Scoresby International is a UX consulting firm (not a software product company) that offers professional services organized around five core offerings: Strategy, User Studies, Data Mining, Gap Analysis, and Design. These services work together as a unified consulting methodology — starting with strategic guidance and user research, flowing through data analysis and gap identification, and culminating in production-ready interface designs. Clients can engage individual services on a standalone basis or as a comprehensive end-to-end engagement. The firm specializes in designing interfaces for Point of Sale systems, websites, mobile apps, kiosks, and enterprise platforms across retail, hospitality, finance, and insurance industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy UX strategy consulting service that helps enterprise clients establish a UX strategy and empower internal resources with solid design principles. Sold as a standalone engagement or as part of an end-to-end UX program.
• User Studies
• Data Mining
• Gap Analysis
• Design

Quantifiable outcome

• 10x return on investment for clients
• +6 more outcomes

Named customers14 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators7 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Huge: Digital experience agency designing products, websites, and brand experiences for large brands. Directly comparable in targeting enterprise customers with multi-disciplinary UX and interface design capabilities.
• IDEO: Pioneering global design consultancy offering user research, strategy, and interface design to large enterprises. Closely comparable to Scoresby's psychology-grounded, project-based UX engagement model for Fortune 1000 clients.
• Work & Co: Digital product agency designing websites, apps, and commerce experiences for global brands. Comparable in delivering production-ready interface design for large enterprise e-commerce and customer-facing systems.
• Method Design: Global design and engineering consultancy focused on customer experience, digital products, and service design for enterprise clients. Overlaps with Scoresby on end-to-end UX strategy and design delivery.
• TEAGUE: Design consultancy specializing in physical and digital product experience across aviation, retail, and consumer industries. Comparable as a boutique, founder-led design firm solving complex enterprise experience problems.
• Nielsen Norman Group: UX research and training firm specializing in usability studies, heuristic evaluation, and UX strategy. Highly comparable methodology (research, gap analysis, user studies) and overlap with Scoresby's service menu.
• Frog Design: Design and innovation consultancy (part of Capgemini Engineering) that delivers research-driven UX, product, and brand work to global enterprise clients. Comparable as a multi-disciplinary design firm serving similar verticals.

Broad incumbents

• McKinsey Design (McKinsey & Company): Management consulting giant with a dedicated design practice advising C-suite clients on customer experience and digital strategy. Competes for enterprise UX engagements as part of broader transformation mandates.
• R/GA: Global digital agency offering design, technology, and brand work for enterprise clients. Comparable in delivering enterprise UX design but with broader, more diversified service portfolio than Scoresby.
• Accenture Song: Accenture's design and customer experience practice, delivering enterprise-scale digital transformation, UX, and product design globally. Represents the large-incumbent alternative for the same enterprise buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/scoresby-international

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Scoresby International