Last Mile

What Last Mile does

Last Mile, Inc. (legally CTO Global Services, Inc.) is a Philippines-based digital logistics company that operates a suite of cloud-based SaaS platforms for last-mile delivery management. Founded in 2017 (per firmographic data) and headquartered in Mandaluyong City, Metro Manila, the company serves Philippine businesses across e-commerce, retail, restaurants/FMCG, trucking, and courier verticals that need to plan, dispatch, track, and scale deliveries. It positions itself as an aggregator layer between shippers and the fragmented Philippine 3PL market, claiming coverage of 42,000+ barangays and ₱1B (~USD 18–20M) in Gross Merchandise Value processed.

The company's core technology stack is a cloud-based delivery management SaaS with API integration capabilities, supporting real-time GPS-based driver tracking, automated route optimization, digital Proof-of-Delivery collection (e-signature, parcel photo, receiver name), performance dashboards, bulk Excel import, multi-hub account management, shareable customer tracking URLs, and automated SMS/email notifications. The platform is delivered through four branded products: Deliveries™️ (3PL booking across 20+ providers including Grab, Lalamove, NinjaVan, Borzo, J&T Express), Fleet™️ (delivery and driver management with analytics), Riders™️ (rider sourcing and deployment via partner agencies), and Parcels™️ (consumer/small-business booking app). These can be used standalone or as an integrated ecosystem with consolidated postpaid billing and item insurance.

Last Mile generates revenue through three streams: SaaS subscriptions for the Fleet platform, transaction fees on bookings routed through the Deliveries 3PL aggregator, and rider deployment fees via Riders. GTM is dual-motion — a product-led, self-serve onboarding flow for SMBs and individual merchants, plus direct enterprise sales with customized API integrations and free CMS plugin deployments. Pricing is quote-based and not publicly disclosed. Visible enterprise customers include Globe Telecom, S&R, and MerryMart, alongside mid-market and SMB clients such as Edamama, Etaily, CliqNShip, Benby, Navco, Primer, and Aldex.

Name

Last Mile

Legal name

CTO Global Services, Inc.

Website

https://lastmile.ph

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Short description

Last Mile, Inc. is a Philippines-based digital logistics company offering cloud-based SaaS platforms that aggregate 20+ third-party delivery providers for last-mile delivery management, serving enterprises and SMBs across e-commerce, retail, FMCG, and logistics sectors.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Management Software

NAICS

Couriers and Messengers (492), Couriers and Express Delivery Services (492110), Support Activities for Transportation (488)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD)

akta.pro secondary industries

Last-Mile Delivery & Courier Networks (CRAFAMAG), Grocery & Meal-Kit Cold Delivery (TLAAAJAA)

Keywords

• Last-mile delivery management
• Delivery management software
• Third-party logistics platform
• Delivery fleet management
• Rider deployment services

Headquarters

HQ city

Mandaluyong

HQ country

Philippines

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Platform Transaction Fees: Revenue generated from booking and managing deliveries through the platform, charging businesses for access to 3PL provider network and delivery management services.
2. SaaS Platform Subscriptions: Fleet management platform subscription fees for businesses requiring delivery management software with advanced features, analytics, and API integrations.
3. Rider Deployment Services: Revenue from rider sourcing and deployment services, providing businesses with delivery riders for long-term and seasonal requirements through partner agencies.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Last Mile, Inc. provides cloud-based SaaS platforms for businesses to plan, dispatch, and track last-mile delivery operations across the Philippines. Its suite of products (Deliveries™, Fleet™, Riders™, Parcels™) aggregates access to 20+ third-party logistics providers, enables real-time driver and order tracking, route optimization, digital proof-of-delivery, rider sourcing, and performance analytics, serving e-commerce, retail, FMCG, restaurant, courier, and trucking businesses across 42,000+ barangays nationwide.

Product overview

Last Mile, Inc. offers a suite of four integrated digital logistics platforms designed for last-mile delivery operations in the Philippines. The ecosystem consists of: Deliveries™️ (3PL booking platform connecting to 20+ providers), Fleet™️ (core delivery management platform for planning, dispatch, and tracking), Riders™️ (rider sourcing and deployment), and Parcels™️ (consumer-facing booking app). These products can be used individually or as an integrated ecosystem, providing data-driven analytics, real-time tracking, and consolidated billing across the network of 42,000+ serviceable barangays.

Differentiator

Problem solved

Functional benefit

Brands

• Deliveries™: A third-party delivery service platform for outsourcing excess same-day or scheduled deliveries to 3PL providers.
• Fleet™
• Riders™
• Parcels™

Products and services

• Deliveries™ On-demand fulfillment service platform that provides seamless outsourcing to third-party logistics (3PL) providers for same-day and scheduled shipping through a network of over 20 delivery providers including Grab, Lalamove, Borzo, QuadX, and NinjaVan, serving over 42,000 barangays nationwide. Used by Philippine businesses to handle excess deliveries beyond their in-house driver capacity.
• Fleet™ Last-mile delivery management software that enables businesses to plan, dispatch, and track riders in real-time with route optimization, digital proof-of-delivery (e-signature, parcel photo, receiver name), real-time customer updates, automated SMS/email notifications, shareable tracking URLs, multi-hub management, bulk order import, and data-driven performance analytics. Used by Philippine businesses in logistics, courier, trucking, retail, and e-commerce.
• Riders™ Rider sourcing and deployment management platform connecting Philippine businesses with delivery riders for long-term and seasonal requirements through partner agencies, with all rider deployments managed via Fleet™ for performance analysis. Used by businesses needing to scale or supplement their delivery driver workforce.
• Parcels™ Convenient delivery service application enabling on-demand and standard delivery booking with real-time order tracking through a wide range of partner providers. Used by individuals and Philippine businesses for personal or business-related same-day or scheduled delivery transactions.

Quantifiable outcome

• ₱1B Gross Merchandise Value processed through the platform
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

Nine partnerships are on record, tiered core and major.

• Sgital Pte. Ltd.coreStrategic or Co-development Partner · 4 May 2026Strategic partnership announced May 4, 2026 combining Last Mile's operational technology data integrations with Sgital's AI-enabled ServiceNow workflows. Target is helping enterprises connect physical-world operational events directly to AI-powered workflows for response, coordination, escalation, analysis, and continuous improvement.
• Microsoft PhilippinescoreGTM or Marketing Partner · 1 September 2021Co-partner with QBO Innovation Hub in the AQELERATION: B2B Startups Disrupting Industries accelerator program. Last Mile Inc. was one of three Filipino startups selected to receive intensive training, mentorship, financial grants, and strategic support to scale operations.
• QBO Innovation HubcoreGTM or Marketing Partner · 1 September 2021Joint accelerator program partnership with Microsoft Philippines for the AQELERATION program targeting B2B tech startups in the Philippines.
• Grab PhilippinesmajorTechnology or IntegrationDelivery service provider integrated into the Last Mile platform network, enabling businesses to book Grab deliveries alongside other providers.
• Lalamove PhilippinesmajorTechnology or IntegrationDelivery service provider integrated into the Last Mile platform network for on-demand and scheduled delivery services.
• NinjaVan PhilippinesmajorTechnology or IntegrationLogistics provider partner offering delivery services accessible through the Last Mile booking platform.
• BorzomajorTechnology or IntegrationDelivery service provider integrated into the Last Mile platform providing same-day and scheduled delivery options.
• J&T ExpressmajorTechnology or IntegrationCourier service provider partner in the Last Mile delivery network covering Philippine logistics routes.
• LalamovemajorTechnology or IntegrationSame-day delivery provider integrated for rider deployment and delivery services.

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Lalamove: Lalamove is a major on-demand delivery platform operating across SEA including the Philippines and is integrated into Last Mile's network. It is a direct peer as both aggregate delivery capacity for businesses and offer on-demand/scheduled shipping — Last Mile competes for the same SMB/enterprise shipping dollar with its multi-3PL aggregator model.
• Onfleet: Onfleet is a last-mile delivery management SaaS platform offering dispatch, routing, real-time tracking, POD, and driver analytics for businesses worldwide. It is a direct peer to Last Mile's Fleet™ product, solving the same enterprise problem of orchestrating delivery fleets with route optimization and customer notifications.
• Tookan (by JungleWorks): Tookan is a delivery management SaaS offering dispatch, real-time tracking, route optimization, and POD for on-demand and scheduled deliveries globally. It is a direct peer to Last Mile's Fleet™ and Deliveries™ products, addressing the same SMB-to-enterprise use cases for managing multi-provider delivery operations.
• Shiprocket: Shiprocket is an India-based aggregator SaaS platform that enables SMB e-commerce businesses to book shipments across 15+ courier partners with tracking and analytics. It is a direct peer to Last Mile's Deliveries™ offering, applying the same multi-3PL aggregation playbook to a different emerging market with similar SMB/e-commerce dynamics.
• Entrego: Entrego is a Philippines-based fulfillment and last-mile delivery company offering nationwide shipping, warehousing, and e-commerce fulfillment for businesses. It is a direct peer as a domestic Philippines logistics provider and also a partner in Last Mile's network — competing for the same e-commerce, retail, and FMCG customers while collaborating as capacity supply.
• Locus Dispatchia: Locus is an AI-powered last-mile delivery and logistics SaaS platform providing route optimization, dispatch, tracking, and analytics for enterprise shippers globally. It is a direct peer to Last Mile's Fleet™ product, competing for the same enterprise customers that need data-driven delivery orchestration at scale.
• Borzo (WeFast): Borzo is an on-demand same-day delivery platform operating across Latin America, Europe, and Asia, with service in the Philippines through the WeFast brand. It is a direct peer in on-demand urban delivery and is integrated into Last Mile's 3PL network — overlapping with Last Mile's Deliveries™ and Parcels™ offerings for same-day courier demand.
• J&T Express: J&T Express is a major regional courier and parcel delivery company with operations across Southeast Asia including the Philippines. It is a direct peer in last-mile delivery services and also a partner in Last Mile's network, creating both collaboration and competitive overlap in serving Philippine e-commerce and SME shippers.
• NinjaVan: NinjaVan is a Southeast Asia last-mile delivery platform serving e-commerce shippers in the Philippines, Malaysia, Singapore, Indonesia, Vietnam, and Thailand. It is a direct peer because it provides the same e-commerce-focused last-mile fulfillment and is itself one of Last Mile's integrated 3PL providers — competing both as a platform and as a delivery capacity supplier.

Broad incumbents

• Grab (GrabExpress): Grab operates GrabExpress for on-demand parcel delivery across Southeast Asia including the Philippines and is a partner in Last Mile's 3PL network. While Grab is much broader (ride-hailing, food, fintech), its logistics arm is a broad incumbent competing for the same last-mile delivery wallet share and could vertically integrate to disintermediate aggregators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@lastmileinc
• Facebookfacebook.com/lastmileinc
• LinkedInlinkedin.com/company/last-mile-inc
• Xx.com/lastmileph

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Last Mile