Adept IT

What Adept IT does

Adept IT, LLC is a privately held managed IT services provider headquartered at 5108 Broadway Suite 200, San Antonio, Texas 78209, serving small and medium businesses in the regional San Antonio market that lack in-house IT resources. The company delivers a five-service portfolio: managed services (proactive monitoring and maintenance), cybersecurity (virus and spyware protection), disaster recovery (backup and continuity planning), system optimization (performance tuning), and remote support. The remote support capability is built on the Splashtop platform, enabling technicians to access client endpoints without on-site presence. The company operates under standard business hours (Monday-Friday 9am-5pm) with both remote and on-site delivery.

The business model combines recurring monthly managed service subscriptions with one-time professional services revenue from break/fix support, virus removal, and network repair engagements. Pricing is quote-based and not publicly disclosed. The go-to-market motion is direct and consultative, supported by a free network assessment offered as a lead generation tool. Adept IT is structured as a Texas LLC with no disclosed parent company, institutional investors, or external funding. Customer relationships are managed directly with no partner or reseller channel in evidence.

Public disclosures are minimal: no management team bios, founding date, employee headcount, certifications, patents, or third-party endorsements are on record. The company has no public social media profiles surfaced in the data set. Distribution is single-channel and single-geography, with no adjacent market, vertical, or product line expansion evident.

Name

Adept IT

Legal name

Adept IT, LLC

Website

https://adeptit.net

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Adept IT, LLC is a San Antonio-based managed IT services provider offering managed services, cybersecurity, disaster recovery, system optimization, and remote support to small and medium businesses in the regional Texas market using Splashtop for remote delivery.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

Keywords

• Managed IT services
• Cybersecurity solutions
• Disaster recovery
• System optimization
• Remote IT support

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services covering updates, routine maintenance, log and alert reviews. Customers pay ongoing fees for continuous IT management allowing them to focus on core business operations.
2. IT Support and Troubleshooting: One-time technical support services including system optimization, virus/spyware removal, network fixes, and computer system repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Adept IT provides managed IT services, cybersecurity, disaster recovery, system optimization, and remote support to small and medium businesses in the San Antonio area. Services are delivered through recurring monthly managed service agreements and on-demand professional services, with remote support enabled by Splashtop. The offering is designed to offload IT management from business owners so they can focus on core operations.

Product overview

Adept IT, LLC is a managed IT services provider offering a unified suite of technology services for small to medium businesses. The portfolio consists of five core service offerings: Managed Services (proactive IT maintenance and monitoring), Cyber Security (virus and malware protection), Disaster Recovery (data backup and business continuity), System Optimization (performance tuning), and Remote Support (via Splashtop integration for remote troubleshooting). These services are designed to work together to provide comprehensive IT support, though they may be procured individually based on client needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Proactive IT management service covering updates, routine maintenance, and review of logs and alerts for small and medium businesses, allowing clients to focus on core operations while an external provider manages their technology.
• Cyber Security Protection against viruses, spyware, internet hoaxes, and malicious software aimed at small and medium businesses, intended to minimize security threats and provide safe browsing and peace of mind.
• Disaster Recovery Data backup and recovery planning service that prepares businesses for potential data loss scenarios and minimizes downtime from disruption events.
• System Optimization Computer system maintenance and performance tuning service addressing sluggish systems and breakdowns to improve daily productivity for small and medium businesses.
• Remote Support Remote IT troubleshooting and support service delivered via Splashtop's remote desktop software, enabling technicians to resolve customer issues without on-site visits.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Recent moves3 records

Expansion highlights1 record

Direct peers

• RCS Technology Group: Texas-headquartered managed IT services provider serving SMBs with managed services, cybersecurity, and disaster recovery — a near-identical service stack to Adept IT.
• CMIT Solutions of San Antonio: Franchise MSP operating in San Antonio, providing managed IT, cybersecurity, and helpdesk services to SMBs. Closely mirrors Adept IT's service portfolio and target customer profile.
• Computer Solutions Inc. (San Antonio): Local San Antonio IT services provider offering managed IT, networking, and support to SMB and mid-market businesses. Geographic and service overlap with Adept IT makes it a direct local competitor.
• Integritek: Texas-based MSP offering managed IT, cybersecurity, and cloud services to SMBs in the same regional footprint as Adept IT. Directly comparable in service mix, customer segment, and go-to-market.
• Alamo IT: San Antonio-based IT services firm offering managed IT, networking, and support to local SMBs. Same metro, same customer tier, similar bundled service approach.

Broad incumbents

• Dataprise: Mid-Atlantic headquartered MSP with national reach offering managed IT, cybersecurity, and cloud services to SMB and mid-market customers. Comparable service portfolio at significantly greater scale.
• Kaseya: Major platform and MSP services provider whose technology underpins many managed service operations including remote monitoring and cybersecurity. Provides the broader ecosystem context in which Adept IT operates.
• ConnectWise: Leading IT management software and services platform serving MSPs broadly. While not a direct SMB customer-facing competitor, defines the operational model and tooling used by firms like Adept IT.

Emerging players

• NinjaOne: Fast-growing endpoint management and remote monitoring platform increasingly adopted by SMB-focused MSPs. Competes for the same customer base with more automated, software-led delivery.

Regional players

• Accudata Systems: Houston-based IT services and managed services provider with broader Texas footprint. Larger-scale regional competitor offering similar managed services to mid-market and enterprise accounts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/Adept-IT-LLC-100054544535816

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adept IT