What M Intelligence does

M Intelligence is a privately-held, for-profit company headquartered in Bang Rak, Bangkok, Thailand. According to its own brief positioning statement, the firm "drives revenue growth by delivering customer experience to end customers," suggesting it operates in the customer experience (CX) services or solutions space on behalf of business clients. The company was founded in 2017 and operates with a small team of 11-50 employees, indicating a boutique-scale operation rather than an enterprise-scale vendor.

No further detail is publicly documented about M Intelligence's product portfolio, underlying technology platform, service delivery model, pricing, customer segments, management team, or funding history. The source material is unusually thin: the company's primary web domain (mintel.tech) currently serves only a default Plesk hosting control panel page, indicating the site has not been configured or is not actively maintained. The inputs contain no information on revenue model, go-to-market motion, distribution channels, partnerships, awards, regulatory standing, or M&A activity. This represents a significant data gap and limits the depth of any open-source due diligence on the business.

The combined evidence — a 7-year operating history, a sustained 11-50 employee headcount, and an apparently dormant digital presence — is consistent with a small regional CX services firm that may operate primarily through relationships and referrals rather than a public, marketing-driven model. Without access to product, financial, or customer data, however, the company's actual scale, technical depth, and competitive positioning cannot be assessed from the available material.

Name

M Intelligence

Website

https://mintel.tech

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

M Intelligence is a Thailand-based private company, founded in 2017, that states it drives client revenue growth by delivering customer experience to end customers. The firm operates with 11-50 employees; no further product, technology, or revenue details are publicly documented.

Ownership category

akta.pro rank

Product category

Customer Experience Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

CRM Analytics, Revenue Intelligence & Forecasting (HDAEAFAI)

akta.pro secondary industries

Customer Churn, CLV & Retention Intelligence (HDAAAHAC), Data Analytics & Business Intelligence Services (BPAHALAC)

Keywords

• Customer experience services
• Revenue growth solutions
• Customer experience management
• End customer engagement
• Customer experience delivery

Headquarters

HQ city

Bang Rak

HQ country

Thailand

HQ region

Asia

Markets served

GTM type

B2B

Offering type

Services

Core offering

M Intelligence describes its business as driving revenue growth by delivering customer experience to end customers. No specific product lines, named services, delivery mechanisms, or technology platforms are documented in the available sources. The company's website (mintel.tech) currently displays only a default Plesk hosting control panel page with no configured content.

Differentiator

Problem solved

Functional benefit

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Direct peers

• Insightly: Insightly is a CRM with customer experience and revenue pipeline functionality, serving a comparable SMB and mid-market buyer base.
• Freshworks: Freshworks provides CRM and customer experience software aimed at SMBs and mid-market, comparably positioned to M Intelligence's go-to-market ambition.
• Pipedrive: Pipedrive is a sales-focused CRM with revenue pipeline analytics, serving the same SMB revenue-growth buyer persona M Intelligence targets.
• Zoho: Zoho offers a broad CRM and customer experience suite with strong localization across Asia, directly overlapping M Intelligence's category and geography.
• Copper: Copper is a CRM built around revenue pipeline management for SMBs, addressing the same customer experience and revenue-growth use case.
• ActiveCampaign: ActiveCampaign combines CRM, customer experience automation, and revenue analytics for SMBs — a direct adjacency to M Intelligence's stated scope.
• Creatio: Creatio combines CRM and low-code workflow automation for revenue and customer experience operations, a comparable product category to M Intelligence.
• HubSpot: HubSpot offers a CRM platform with revenue and customer experience tooling, directly comparable to M Intelligence's stated revenue-growth and CX value proposition.
• SugarCRM: SugarCRM provides sales, marketing and customer experience automation with revenue intelligence features, comparable to M Intelligence's positioning.

Broad incumbents

• Salesforce: Salesforce is the dominant CRM/revenue intelligence incumbent with overlapping customer experience and revenue forecasting capabilities, vastly broader in scale.

Market position

Strengths2 records

Weaknesses3 records

Key risks4 records

Key highlights2 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M Intelligence