GUEST ADOM
Guestadom is a French short-term rental concierge platform founded in 2018 that connects individual property owners with a 500+ partner concierge network and distributes listings across Airbnb, Booking.com, Abritel and voyage.guest-adom.com under three commission tiers.
- Company typePrivate
- Founded2018
- HeadquartersLes Sables-d'olonne, France
- Headcount11–50
- GTM typeB2C
- OfferingServices
What GUEST ADOM does
Guestadom is a French short-term rental concierge platform founded in 2018, headquartered in Changé (near Laval, Mayenne) and operating nationally across France. The platform connects individual property owners with a network of more than 500 independent local partner concierges who handle on-the-ground operations, while Guestadom itself provides a self-service onboarding portal, listing distribution, calendar synchronization, dynamic pricing, payment collection and guest communication.
The product is built on BookingSync vacation rental management software and integrates with Airbnb, Booking.com, Abritel (HomeAway) for multi-channel listing distribution, with Stripe and ANCV Chèques Vacances for payments. It offers three tiers — Formule Essentielle (10% commission TTC), Formule Confort/Premium (15%) and Formule Premium/Confort (25%) — bundled with the proprietary Guest'assur insurance product providing up to €50,000 of guest damage coverage, plus an optional traveler cancellation insurance (5.5%-9.5% of stay cost). A direct consumer booking channel at voyage.guest-adom.com offers guests ~10% savings versus third-party OTAs.
Revenue is generated primarily through transaction-based commissions on rental income remitted to owners twice monthly, supplemented by insurance product attach and direct booking margin. The company manages approximately 1,750 properties, served 30,000 travelers across 10,000 reservations, generated €2.6 million for hosts in 2024, and holds a 4.6/5 Trustpilot rating across 5,000+ reviews alongside membership in La French Tech. No external funding rounds, M&A activity or institutional investors are disclosed.
GUEST ADOM firmographics
Firmographics- Name
- GUEST ADOM
- Legal name
- Guestadom
- Website
- https://guest-adom.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Guestadom is a French short-term rental concierge platform founded in 2018 that connects individual property owners with a 500+ partner concierge network and distributes listings across Airbnb, Booking.com, Abritel and voyage.guest-adom.com under three commission tiers.
- Ownership category
- akta.pro rank
GUEST ADOM industry classification
Industry- Product category
- Short-Term Rental Property Management
- NAICS
- Other Traveler Accommodation (72119), Accommodation (721), All Other Traveler Accommodation (721199)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Short-Term Rental (STR) Management for Individual Hosts (BPAJAIAB)
- akta.pro secondary industries
- Co-Host / On-the-Ground Operations & Guest Services (BPAJAIAI), Guest Experience & Concierge Services (THAMAKAJ), Owner Services, Reporting & Portfolio Administration (THAMAKAI), New-Listing Onboarding, Setup & Launch Services (THAMAKAO)
Keywords
Where GUEST ADOM is headquartered
LocationHeadquarters
- HQ city
- Les Sables-d'olonne
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
GUEST ADOM business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Property Management Commission: Guestadom charges a commission fee deducted directly from rental income. The platform offers three service tiers (Essentielle at 10%, Premium at 15%, Confort at 25%) with commission calculated as a percentage of generated rental revenue. Income is remitted to property owners twice monthly, between the 15th-20th and 30th-5th of each month.
- Guest Booking Platform (voyage.guest-adom.com): Guestadom operates a direct booking platform where travelers can book stays, generating revenue through the same booking transactions with potential savings of 10% compared to other platforms.
- Guest'assur Cancellation Insurance: Optional travel insurance product offered to guests with two tiers: 5.5% of stay cost (with proof required) or 9.5% (no justification needed), providing cancellation coverage for 30+ reasons.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Essentielle - Basic multi-distribution tier |
| Transaction based/ take rate | Pay-as-you-go | Premium - Balanced service tier (Client Favorite) |
| Transaction based/ take rate | Pay-as-you-go | Confort - Full-service complete management |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
GUEST ADOM product offering
Product offeringCore offering
Guestadom is a French short-term rental management platform that connects individual property owners with a network of 500+ local concierge partners across France. The platform multi-distributes property listings across Airbnb, Booking.com, and Abritel with synchronized calendars, and offers tiered management services ranging from basic listing distribution to full-service handling including professional photography, revenue management, guest communication, and maintenance. It also operates a direct booking portal (voyage.guest-adom.com) for travelers and offers the proprietary Guest'assur insurance product.
Product overview
Guestadom is a French short-term rental concierge platform that operates as a three-tier service model. The core Guestadom Platform connects property owners with local concierge partners across France, offering multi-channel distribution to Airbnb, Booking.com, and Abritel. Three management formulas serve different needs: Formule Essentielle (10% commission) for basic multi-distribution, Formule Confort (15% commission) for hybrid management with listing creation, and Formule Premium (25% commission) for full-service handling including professional photography and revenue management. All formulas include the proprietary Guest'assur insurance coverage for property damage protection up to €50,000. The platform powers a consumer-facing booking portal at voyage.guest-adom.com where travelers can book properties directly, and maintains a network of local concierge partners for on-ground property management.
Differentiator
Problem solved
Functional benefit
Brands
- Guest'assur: Cancellation insurance product offered by Guestadom covering travelers for trip cancellations due to health, work, personal reasons, and extended coverage. Insurance covers up to 50,000 EUR in damages for property owners.
Quantifiable outcome
- 20% increase in reservations for property owners
- +2 more outcomes
Companies that use GUEST ADOM
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
GUEST ADOM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature4 records
GUEST ADOM partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- AirbnbcorePrimary booking platform partner for short-term rental distribution. Guestadom listings are multi-distributed to Airbnb alongside other major platforms.
- Booking.comcoreMajor booking platform partner integrated into Guestadom's multi-distribution system for listing visibility.
- Abritel (HomeAway)coreVRBO family platform partner for short-term rental distribution integrated into Guestadom's multi-distribution network.
- BookingSynccoreVacation rental management software provider powering the Guestadom platform's booking engine, listing management, and operational infrastructure.
- Partner Concierges NetworkcoreIndependent local concierge professionals (500+) across France providing on-ground property management, guest reception, and maintenance services.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
GUEST ADOM competitors and assessment
Company assessmentDirect peers
- GuestReady: GuestReady is a multi-country short-term rental management company offering tiered full-service and co-hosting for individual hosts across Europe and the Middle East. It is the most directly comparable scaled STR concierge peer to Guestadom in terms of service model, owner target, and tiered pricing structure.
- Luckey Homes: Luckey Homes is a French full-service Airbnb and short-term rental concierge operating across multiple French cities with a similar multi-tier offering (light, premium, full-service). It competes head-to-head with Guestadom for the same French SMB host segment.
- Cocoonr: Cocoonr is a French short-term rental management company offering multi-distribution, pricing optimization, and full-service management to individual owners. It is a direct French-market competitor with a comparable service menu to Guestadom.
- HostnFly: HostnFly is a French full-service Airbnb concierge serving owners across major French cities with tiered service packages comparable to Guestadom's Essentielle/Premium/Confort structure. Direct competitor for French SMB hosts.
- Sweet Inn: Sweet Inn manages short-stay apartments across European cities with an apartment-hotel hybrid model, overlapping with Guestadom's higher-end individual host and short-stay apartment inventory.
- Welkeys: Welkeys is a French short-term rental management company providing end-to-end concierge services (listing, pricing, check-in, cleaning) to individual property owners in France. It is a direct competitor in the same French STR concierge category as Guestadom.
- Smiling House: Smiling House is a French Airbnb concierge providing end-to-end management of short-term rentals (listing, welcome, cleaning, maintenance) to individual owners. Direct competitor for the French STR host segment Guestadom targets.
- Nidya: Nidya is a French short-term rental management platform offering concierge services and digital tools for individual hosts. Comparable service model and target customer to Guestadom in the French market.
Broad incumbents
- Airbnb: Airbnb is the dominant short-term rental marketplace that Guestadom distributes listings to. While not a direct competitor in property management services, Airbnb's evolving host services and adjacent offerings shape the demand environment for concierges like Guestadom.
Others
- BookingSync: BookingSync is the vacation rental management software platform on which Guestadom's booking engine and listing infrastructure are built. It is an enabling technology provider rather than a competitor, but represents a meaningful operational dependency.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
GUEST ADOM social profiles
Digital presenceGUEST ADOM financial estimates
Financial estimateRevenue estimate
Valuation estimate
GUEST ADOM leadership team
Management profileNumber of profiles
GUEST ADOM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GUEST ADOM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GUEST ADOM
What does GUEST ADOM do?
Guestadom is a French short-term rental management platform that connects individual property owners with a network of 500+ local concierge partners across France. The platform multi-distributes property listings across Airbnb, Booking.com, and Abritel with synchronized calendars, and offers tiered management services ranging from basic listing distribution to full-service handling including professional photography, revenue management, guest communication, and maintenance. It also operates a direct booking portal (voyage.guest-adom.com) for travelers and offers the proprietary Guest'assur insurance product.
Is GUEST ADOM a public or private company?
GUEST ADOM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was GUEST ADOM founded?
GUEST ADOM was founded in 2018. It employs 11 to 50 people.
Where is GUEST ADOM based?
GUEST ADOM is headquartered in Les Sables-d'olonne, France, in the Europe region.
How does GUEST ADOM make money?
Three revenue lines are on record. Property Management Commission is the primary driver. The others are guest Booking Platform (voyage.guest-adom.com) and guest'assur Cancellation Insurance.
Who are GUEST ADOM's main competitors?
Direct peers on record are GuestReady, Luckey Homes, Cocoonr, HostnFly, Sweet Inn, Welkeys, Smiling House and Nidya. Airbnb is listed as a broad incumbent. BookingSync is listed as an others.
Does GUEST ADOM have an API?
No public API is recorded for GUEST ADOM.
What industry is GUEST ADOM in?
GUEST ADOM's product category is Short-Term Rental Property Management. Its primary akta.pro industry code is BPAJAIAB, Short-Term Rental (STR) Management for Individual Hosts, with a secondary code of BPAJAIAI, Co-Host / On-the-Ground Operations & Guest Services. Its NAICS code is 72119 and its SIC code is 7000.