CCM EPoS
CCM EPoS is a Bournemouth-based provider of touchscreen EPoS systems, supplying, installing, and supporting the ICRTouch software ecosystem for hospitality and retail SMBs across Dorset and the UK.
- Company typePrivate
- Founded-
- HeadquartersBoscombe, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What CCM EPoS does
CCM EPoS is a UK-based provider of touchscreen Electronic Point of Sale (EPoS) systems headquartered in Bournemouth, Dorset, serving hospitality and retail businesses primarily across Dorset and the wider UK. The company is a certified provider of the ICRTouch software ecosystem, supplying, installing, configuring, and supporting products including TouchPoint (the core touchscreen till), TouchKitchen (kitchen display), TouchOffice Web (cloud-based back-office management), TouchStock (handheld stock control), TouchTakeaway (online ordering), ByTable (QR code and mobile ordering), TouchReservation (table bookings), Ticketing, SelfService kiosks, and PocketTouch (handheld order pads). The platform integrates with multiple payment providers (Dojo, Paymentsense, Stripe, Barclaycard, Elavon) and HMRC-recognised accounting partners (Xero, Sage, QuickBooks) for Making Tax Digital compliance.
The company operates a three-pronged commercial model: outright EPoS system purchase, lease-to-own financing, and a monthly rental subscription starting from £49 per month that includes full support, no exit fees, and always-current software versions. Short-term rental is also offered for events and new ventures. Its go-to-market is consultative and direct-to-business, relying on its website, phone, email, and no-obligation consultation meetings at its in-office meeting room in Bournemouth, complemented by on-site installation, remote troubleshooting, and out-of-hours on-call engineer support. Customer segments are organised vertically across nine sectors — pubs and breweries, restaurants, cafes and coffee shops, nightlife, takeaway, events, councils and attractions, retail, and clubs/membership organisations — with named long-term clients including BCP Council (10-mile seafront catering operation), Nusara, Sussex Inns, Harlees Fish and Chips, Dorset Blind Association, and Koh Thai, several of which cite 10+ year relationships.
The business is a privately held micro-company with 1-10 employees and no disclosed funding, M&A, or ownership structure. It carries no patents, no AI/ML capabilities, and no disclosed revenue; its primary assets are the certified ICRTouch partnership, a localised support reputation, and a sticky SMB customer base across the Dorset hospitality and retail landscape.
CCM EPoS firmographics
Firmographics- Name
- CCM EPoS
- Legal name
- CCM EPOS
- Website
- https://ccmepos.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CCM EPoS is a Bournemouth-based provider of touchscreen EPoS systems, supplying, installing, and supporting the ICRTouch software ecosystem for hospitality and retail SMBs across Dorset and the UK.
- Ownership category
- akta.pro rank
CCM EPoS industry classification
Industry- Product category
- Electronic Point of Sale (EPoS) Systems
- NAICS
- Consumer Electronics and Appliances Rental (532210)
- SIC
- Services-Computer Rental & Leasing (7377), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Electronic Shelf Labels (ESL) & Shelf-Edge Hardware (HDACAKAJ)
- akta.pro secondary industry
- Unattended & Self-Service Payments (Kiosks, Vending, Parking, EV Charging) (FSAMADAE)
Keywords
Where CCM EPoS is headquartered
LocationHeadquarters
- HQ city
- Boscombe
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
CCM EPoS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- EPoS Hardware Rental: Monthly rolling rental contracts for complete EPoS hardware systems including full support packages. Rental from £49 per month with no large initial fees, no long-term contracts, no exit fees, and no breakdown charges. Customers always receive the latest version and features as part of the rental.
- EPoS System Purchase: One-time purchase option for EPoS systems available alongside rental and lease options. Customers can also purchase systems after a rental period with a money-back arrangement.
- EPoS System Leasing: Lease-to-own financing option providing an alternative to outright purchase, catering to businesses preferring spread payments over capital expenditure.
- Support and Maintenance Packages: Ongoing support packages providing remote troubleshooting, on-site installations, out-of-hours on-call engineers, and the ability to take control of the system to demonstrate features. Rental packages include full support as standard.
- Short-Term Event Rental: Low-cost rental solutions for short-term events and new business ventures with zero commitment. No responsibility for system maintenance, no breakdown charges, and full support included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard EPoS Rental Package |
| One time/ perpetual license | Monthly | Buy EPoS System |
| Subscription | Monthly | Lease EPoS System |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
CCM EPoS product offering
Product offeringCore offering
CCM EPoS supplies, installs, configures, and supports touchscreen Electronic Point of Sale (EPoS) systems for hospitality and retail businesses, based on the ICRTouch software ecosystem. The offering is sold via monthly rolling rentals (from £49 per month, including full support), outright purchase, or lease-to-own, with add-on modules for kitchen display, online ordering, QR-code/mobile ordering, self-service kiosks, stock control, reservations, ticketing, digital signage, and integrated card payments.
Differentiator
Problem solved
Functional benefit
Products and services
- TouchPoint EPoS System Core touchscreen Electronic Point of Sale system providing simple, reliable operation for hospitality and retail environments. Supports table plans, tab facilities, customer loyalty schemes, and multiple price levels for different events.
- TouchOffice Web Intelligent cloud-based back-office management platform providing real-time insight into stock, staff, menus, pricing, sales, reporting, and historical data. Integrates with the full ICRTouch ecosystem and connects to HMRC-recognised accounting partners including Xero, Sage, and QuickBooks.
- TouchKitchen Intelligent kitchen display system that receives orders directly from TouchPoint tills, PocketTouch devices, ByTable app, SelfService kiosks, and TouchTakeaway webshop. Displays orders clearly on screen, eliminating paper chits and reducing miscommunication.
- ByTable Mobile/tablet-based order-at-table solution allowing customers to order directly from their personal device via QR code scan, browser link, or app download. Supports allergen flagging, product images and descriptions, and 0% commission with no per-transaction fees.
- TouchTakeaway Branded, SEO-optimised online ordering platform for delivery and click-and-collect. Features automated upselling, customer account functionality (stored payment methods, order history, loyalty programs), push notifications, and full EPoS integration with 0% commission.
- PocketTouch Handheld Order Pad Intuitive handheld EPoS software operating on iOS, Windows, Android, and PAX devices. Enables paperless ordering at the table or queue, sends orders straight to the kitchen, and integrates with PAX payment providers for at-table payment processing.
- SelfService Kiosks Interactive touchscreen self-service kiosks enabling customers to place orders and pay independently without staff assistance. Studies indicate customers ordering via kiosk spend on average 10% more than those ordering at a traditional till.
- TouchReservation Online table booking system allowing customers to make reservations themselves, empowering customers with flexibility and freeing up staff for other essential tasks.
- TouchStock Hand-held stock control software that counts stock, scans barcodes, checks deliveries, and generates labels. Syncs with TouchOffice Web+ to create orders and update stock quantities in real time.
- Ticketing Solution Comprehensive ticketing system for venues, attractions and events with unlimited ticket types (including season passes and memberships), customisable seating plan creator, and companion Entry Ticket Scanner app. QR codes are encrypted and can be deactivated if lost or stolen.
- Digital Signage Customisable menu boards and collection screens designed to match customer branding. Supports promotional content display for captive audiences while customers wait for orders.
- Integrated Payment Solutions Integrated card payment gateway solutions connecting with multiple payment providers (Dojo, Paymentsense, Stripe, Barclaycard, Elavon) for fast, quality and secure transactions. Supports contactless, card, Google Pay, and Apple Pay.
- EPoS Rental Packages Flexible rental solution offering a complete EPoS system with full support and no large initial fees. Monthly rolling contract from £49 per month with no exit fees, always includes the latest version and features, and no breakdown charges. Money-back arrangement available if a rental customer decides to purchase later.
- Support Services Dedicated customer support offering remote and on-site assistance, 7-day-a-week coverage, fully set-up loan terminals, and local experienced engineers. On-call engineers are available for critical faults outside office hours, with remote dial-in and remote-control capability for swift issue resolution.
Quantifiable outcome
- SelfService kiosks shown to increase order values by 10% on average compared to traditional till ordering
- +1 more outcomes
Companies that use CCM EPoS
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles2 records
CCM EPoS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature12 records
CCM EPoS partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- ICRTouchcoreCCM EPoS is a certified provider of ICRTouch's complete software ecosystem, including TouchPoint (EPoS system), TouchKitchen (kitchen display), TouchOffice Web (back office management), TouchStock (stock control), TouchTakeaway (online ordering), ByTable (order-at-table), TouchReservation (table reservations), Ticketing, SelfService (kiosks), and PocketTouch (handheld order pads). CCM EPoS supplies, installs, configures, and supports the full ICRTouch ecosystem.
- DojocoreDojo is an integrated payment provider within the ICRTouch software ecosystem (TouchPoint, TouchTakeaway, ByTable). Dojo creates payment tools and services for businesses, with no long-term contracts or hidden fees. They enable fast card acceptance and quick payments with secure trading. Operates in UK and Ireland.
- PaymentsensecorePaymentsense is an integrated payment provider within the ICRTouch ecosystem, offering reliable and secure card machines accepting all card types including contactless. Their machines save businesses money on every payment taken.
- StripecoreStripe is an integrated payment provider within the ICRTouch ecosystem. Having processed over $1 trillion in total payment value in 2023, Stripe offers 99.999% service uptime and flexible, reliable service. Stripe devices are widely used within international markets due to ease of deployment across multiple geographical regions.
- BarclaycardcoreBarclaycard is an integrated payment provider within the ICRTouch ecosystem, offering solutions from standalone desktop readers to full payments services to keep payments fast, simple, and secure.
- ElavoncoreElavon (formerly Sage Pay and Opayo) is an integrated payment gateway with 99.99% reliability within the ICRTouch ecosystem. As an all-in-one card payment solution, it accepts credit and debit card payments via Verifone PIN pads. Operates in UK, Ireland, USA and Canada.
- XerocoreXero is an HMRC-recognised accounting partner integrated with TouchOffice Web back office software, enabling seamless data consolidation and sharing between EPoS software and accounting solutions for simplified tax reporting.
- SagecoreSage is an HMRC-recognised accounting partner integrated with TouchOffice Web back office software, enabling simplified account reporting, reduced admin, and decreased human error through automated data sharing.
- QuickbookscoreQuickbooks is an HMRC-recognised accounting partner integrated with TouchOffice Web back office software, completing the loop from EPoS system to accounts package.
Scale indicators1 record
Recent moves5 records
Expansion highlights8 records
CCM EPoS competitors and assessment
Company assessmentBroad incumbents
- Toast: US-headquartered restaurant POS incumbent offering integrated hardware, software, KDS, online ordering and payments; comparable product surface to CCM EPoS though focused on the US market with limited UK presence today.
- SumUp: European payments and POS provider with strong UK SMB presence in hospitality and retail; competes on integrated hardware+software+payments bundles similar to CCM EPoS's offerings.
- Lightspeed Restaurant: Multi-vertical POS platform with strong restaurant/hospitality focus; offers cloud-based till, KDS, online ordering and payments functionality that overlaps with the ICRTouch stack CCM EPoS deploys.
- Clover (Fiserv): Fiserv-owned POS platform offering integrated hardware, software and payments to SMBs; overlaps with CCM EPoS's TouchPoint + integrated payments proposition in hospitality and retail.
- Square (Block): Global POS + payments incumbent serving SMBs across retail and hospitality; offers bundled hardware/software/payments at scale, overlapping significantly with CCM EPoS's product surface but at much broader geographic and segment reach.
- Zettle by PayPal: PayPal-owned POS and payments solution targeting SMBs in retail and hospitality; competes on ease-of-use and bundled payments comparable to CCM EPoS's TouchPoint offering.
Direct peers
- ICRTouch: Core software vendor whose ecosystem CCM EPoS resells, installs and supports; operates in the same UK hospitality/retail EPoS space with overlapping product portfolio and customer base.
- EPOS Now: UK-based cloud EPoS provider serving hospitality and retail SMBs with hardware + software bundles, comparable target market and product scope to CCM EPoS though operating at significantly larger scale.
- TouchBistro: Restaurant-focused POS platform with iPad-based till, KDS, online ordering and payments; targets the same hospitality verticals as CCM EPoS with comparable feature set.
Others
- Dojo: UK payment provider whose terminals are integrated into CCM EPoS's ICRTouch-based stack; an ecosystem partner rather than direct competitor but a comparable point of contact for UK hospitality SMBs evaluating POS-bundled payments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
CCM EPoS social profiles
Digital presenceCCM EPoS financial estimates
Financial estimateRevenue estimate
Valuation estimate
CCM EPoS leadership team
Management profileNumber of profiles
CCM EPoS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CCM EPoS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CCM EPoS
What does CCM EPoS do?
CCM EPoS supplies, installs, configures, and supports touchscreen Electronic Point of Sale (EPoS) systems for hospitality and retail businesses, based on the ICRTouch software ecosystem. The offering is sold via monthly rolling rentals (from £49 per month, including full support), outright purchase, or lease-to-own, with add-on modules for kitchen display, online ordering, QR-code/mobile ordering, self-service kiosks, stock control, reservations, ticketing, digital signage, and integrated card payments.
When was CCM EPoS founded?
CCM EPoS was founded in -1. It employs 1 to 10 people.
Where is CCM EPoS based?
CCM EPoS is headquartered in Boscombe, United Kingdom, in the Europe region.
How does CCM EPoS make money?
Five revenue lines are on record. EPoS Hardware Rental is the primary driver. The others are EPoS System Purchase, EPoS System Leasing, support and Maintenance Packages and short-Term Event Rental.
Who are CCM EPoS's main competitors?
Broad incumbents on record are Toast, SumUp, Lightspeed Restaurant, Clover (Fiserv), Square (Block) and Zettle by PayPal. Direct peers are ICRTouch, EPOS Now and TouchBistro. Dojo is listed as an others.
Does CCM EPoS have an API?
No public API is recorded for CCM EPoS.
What industry is CCM EPoS in?
CCM EPoS's product category is Electronic Point of Sale (EPoS) Systems. Its primary akta.pro industry code is HDACAKAJ, Electronic Shelf Labels (ESL) & Shelf-Edge Hardware, with a secondary code of FSAMADAE, Unattended & Self-Service Payments (Kiosks, Vending, Parking, EV Charging). Its NAICS code is 532210 and its SIC code is 7377.