Berwick Pharmacy

What Berwick Pharmacy does

Berwick Pharmacy is a privately held, partnership-owned community pharmacy operating from 51 High Street, Berwick, Victoria, Australia since 1948, with a sister store (Eden Rise Pharmacy) at Eden Rise Shopping Centre opened in 2010. It is co-owned by seven Victorian pharmacist partners (Darren Pountney, Kelly Pountney, Pete Tzimos, Stav Mantas-Tzimos, Grace Li, Arvin Mogan, Stephen Chan as of December 2024) and offers PBS prescription dispensing, pharmacist-administered vaccinations, MedsChecks, Home Medicines Reviews, compounding, weekly medicines packs, NDSS-subsidised diabetes supplies, clinical services under the Victorian Government's Chemist Care Now program (oral contraceptive pill resupply and UTI treatment), residential and aged care pharmacy services, and home delivery. The dispensary is supported by a state-of-the-art robotic dispensing machine, and the pharmacy is integrated with the MedAdvisor mobile app for digital prescription management and refills.

The business operates a hybrid retail-and-clinical model. Beyond pharmacy services, it runs an in-store premium beauty department stocking Estee Lauder, Clinique, Chanel, Dior, YSL, Gucci, Avene and La Roche-Posay with trained beauty consultants, gift-with-purchase promotions, and brand-launch events, and houses the on-site Gallery Cafe (Vittoria Coffee), which functions as a foot-traffic driver and community engagement space. Distribution combines physical storefronts (open seven days with extended hours), phone/email ordering with Australia-wide postage, MedAdvisor-driven self-serve prescription refills, and home delivery to aged care facilities and private homes in the Berwick district. The pharmacy also runs recurring community fundraising events (Australia's Biggest Morning Tea, Footy Colours Day, Pink June), generating local goodwill rather than material revenue.

The company holds QCPP, PBS-approved, NDSS Access Point, and Privacy Act 1988 compliance certifications. Revenue is not publicly disclosed and no external funding rounds or M&A activity are recorded. Strategic activity in the 2024–2026 window is limited to the ownership transition in December 2024, ongoing annual vaccination program launches, and seasonal beauty/brand promotional events.

Name

Berwick Pharmacy

Legal name

Berwick Pharmacy

Website

https://berwickpharmacy.com.au

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

11–50 employees

Short description

Berwick Pharmacy is a privately held, partnership-owned community pharmacy in Berwick, Victoria, established 1948, offering PBS prescription dispensing, pharmacist vaccinations, clinical services, an in-store premium beauty department, and the on-site Gallery Cafe to local residents and aged care facilities.

Ownership category

akta.pro rank

Product category

Community Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Home Health Care Services (8082)

akta.pro primary industry

Medication Education, Counseling & Side-Effect Monitoring (HSABALAJ)

akta.pro secondary industry

Specialty Pharmacies (Complex/High-Cost Therapies) (HLAFALAC)

Keywords

• Community pharmacy services
• Prescription dispensing
• Pharmacist vaccination services
• Medication management
• Aged care pharmacy

Headquarters

HQ city

Berwick

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. PBS Prescription Dispensing: Dispenses Pharmaceutical Benefits Scheme (PBS) prescriptions, concession prescriptions, Safety Net Entitlement Card prescriptions, Repatriation/DVA prescriptions, all repeat prescriptions, Work Cover and TAC prescriptions, and Pharmacist Only medicines. Revenue is generated through government-subsidised dispensing fees and medicine margins.
2. Vaccination Services: Pharmacist-administered vaccinations including Flu ($25 per person or free for eligible groups), COVID-19 (free), Pneumococcal, Shingles, Whooping Cough, MMR, HPV, DTP. Revenue from vaccination fees and government immunisation program subsidies.
3. Beauty and Fragrance Retail: Sells skincare, makeup, fragrance, body and hair care products from premium brands including Estee Lauder, Clinique, Chanel, Dior, YSL, Gucci, Avene, La Roche-Posay and many others. Beauty team provides consultations and colour matching. Also runs gift-with-purchase promotions with major brands.
4. Pharmacy Professional Services: Charges for MedsChecks, Home Medicines Reviews, Home Deliveries, Ear Piercing ($19.95 single / $24.95 dual operator), Breast Pump Hire (Medela Medical Grade), Medical Equipment Hire & Sales, Compounding Pharmacy, Compression Garment Supply, Bowel Cancer Screening Kits, and Weight Loss Assistance.
5. Gallery Cafe: On-site cafe serving coffee (Vittoria Espresso blend), focaccias, wraps, toasted sandwiches, quiche, soup, Devonshire tea, and cakes. Operates within the pharmacy and participates in the Chatty Cafe initiative.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Berwick Pharmacy is a community pharmacy dispensing PBS prescriptions and pharmacist-administered vaccinations alongside a broad range of professional clinical services (MedsChecks, Home Medicines Reviews, Weekly Medicines Packs, compounding, asthma and diabetes management, blood pressure monitoring, oral contraceptive pill resupply, UTI treatment, palliative care support, wound management). It also retails premium beauty and fragrance brands, operates the on-site Gallery Cafe, and provides institutional pharmacy services to residential and aged care facilities across the Berwick district.

Product overview

Berwick Pharmacy is a community pharmacy offering a comprehensive range of health and retail services. The core offering includes PBS prescription dispensing, pharmacist vaccination services, medication management (Weekly Medicines Packs/Websterpaks, MedsChecks, Home Medicines Reviews), and clinical services (compounding pharmacy, asthma management, diabetes assistance, blood pressure monitoring). The pharmacy also operates a retail beauty department featuring premium international brands (Estee Lauder, Clinique, Dior, Chanel, YSL, Gucci) and an in-store Gallery Cafe. Additional services include medical equipment hire/sales, residential aged care pharmacy services, digital prescription management via MedAdvisor app, home deliveries, and various health screenings. The pharmacy is owned by seven Victorian pharmacists and has operated in Berwick since 1948.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 100 years of combined pharmacist experience across 7 owners
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• AMCAL (now Amcal)minorChannel Partner/ Reseller/ Distributor · 1 January 1983In 1983, Pharmacist Geoff Hume and Geoff Hood joined the AMCAL brand and Holloway's Pharmacy (the original Berwick Pharmacy) became 'Berwick Amcal Pharmacy'. AMCAL is a pharmacy banner group/brand providing purchasing power, marketing support, and a recognised brand identity for independent community pharmacies across Australia.
• MedAdvisorcoreTechnology or IntegrationMedAdvisor is a digital prescription management platform. Berwick Pharmacy uses the MedAdvisor app to allow customers to manage prescriptions, receive refill reminders, track repeats, and order and pay for scripts. The pharmacy is listed on the MedAdvisor network.
• Chemist Care NowcoreStrategic or Co-development PartnerChemist Care Now is part of the Community Pharmacist Program, supported by the Victorian Government. Under this program, trained pharmacists at Berwick Pharmacy can resupply oral contraceptive pills without a prescription (ages 16-50) and treat uncomplicated UTIs for eligible women and gender diverse people (aged 18-65). This expands the pharmacy's clinical service offering.
• Residential and Aged Care FacilitiescoreOthersBerwick Pharmacy provides comprehensive pharmacy services to aged care facilities, retirement villages, community living centres, and private hospitals in the Berwick district. Services include medicine sachets, dose administration aids, script management, and delivery.
• Eden Rise PharmacycoreOthersOwned by the same 7 pharmacist partners as Berwick Pharmacy. Located at Eden Rise Shopping Centre, 5km south of Berwick. Pete Tzimos opened Eden Rise Pharmacy in 2010. Serves as a sister store with shared ownership and management.
• South Eastern Palliative CareminorStrategic or Co-development PartnerBerwick Pharmacy works closely with GPs, specialists, and South Eastern Palliative Care to ensure effective medicines are in place for palliative care patients and their families.
• NDSS (National Diabetes Services Scheme)coreChannel Partner/ Reseller/ DistributorBerwick Pharmacy is an NDSS Access Point, providing subsidised insulin needles, pump consumables, and blood testing strips to diabetes patients under the NDSS program.
• Vittoria CoffeeminorOthersThe Gallery Cafe inside Berwick Pharmacy uses Vittoria Coffee's original and most popular Espresso blend, which uses 100% Arabica coffee beans sourced primarily from Central and South America.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Pharmacy 4 Less: Discount-oriented Australian community pharmacy chain combining PBS dispensing with health and beauty ranges. Comparable suburban pharmacy model to Berwick, particularly relevant as a competitor for price-sensitive script customers.
• TerryWhite Chemmart: Major Australian community pharmacy banner group combining PBS dispensing with health services and front-of-store retail. Comparable as an independent-pharmacist-owned model offering dispensing, professional services, vaccinations, and beauty adjacent to a supermarket or shopping-centre co-tenant.
• Ramsay Pharmacy: Australian community pharmacy network (linked to Ramsay Health Care) offering dispensing, clinical services, vaccinations, and aged-care pharmacy support. Comparable in particular for Berwick's residential and aged care services and Websterpak-style dose administration aids.
• Blooms The Chemist: Australian community pharmacy chain emphasizing pharmacist-led health services, beauty, and front-of-store retail. Closely comparable to Berwick in scope of clinical services and beauty positioning.
• Priceline Pharmacy: Australian pharmacy and beauty retail chain combining PBS dispensing with a large premium beauty offer (Estée Lauder, Clinique, etc.). Highly comparable to Berwick Pharmacy's blended dispensing-plus-beauty model across similar suburban catchments.
• Amcal (Sigma Pharmaceuticals banner network): Community pharmacy banner group under which Berwick Pharmacy operated from 1983 (as Berwick Amcal Pharmacy). Directly comparable business model: independent pharmacist ownership, PBS dispensing, clinical services, and beauty retail under a shared national brand.

Emerging players

• MedAdvisor: Digital prescription management and medication adherence platform already integrated with Berwick Pharmacy via the MedAdvisor app. Comparable as the technology layer enabling script reordering, refill reminders, and app-based patient engagement that pharmacies like Berwick depend on.

Broad incumbents

• Chemist Warehouse: Australia's largest discount pharmacy chain, offering PBS dispensing at aggressive price points plus health, beauty, and fragrance ranges. Represents the broad incumbent competitive pressure Berwick Pharmacy faces from scale-driven discounters in southeast Melbourne.
• Sigma Pharmaceuticals (Sigma Healthcare): Australian pharmaceutical wholesaler and owner of pharmacy banner groups including Amcal. Relevant as a broad incumbent in the pharmacy value chain — supplying PBS products and providing the banner infrastructure that Berwick Pharmacy participates in.

Regional players

• Pharmacy 777: Western Australia-headquartered pharmacy group with strong focus on pharmacist-led clinical services and aged care. Comparable service model (dispensing + clinical services + aged care support), though operating primarily in a different Australian geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/berwickpharmacy
• Instagraminstagram.com/berwickpharmacy
• LinkedInlinkedin.com/company/terry-white-chemists-noble-park

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berwick Pharmacy