What Bexexpress does

BexExpress d.o.o. is a Serbian courier, logistics, and transport services company headquartered in Šabac, founded in 2010 and operating across Serbia with an additional international shipping footprint. Its service portfolio centers on door-to-door courier delivery and is anchored by a hybrid access network of Paket Shops (staffed drop-off and pickup points in cities including Kragujevac and Pančevo) and BEX Paketomati (self-service parcel lockers), with 60 new locker units deployed across Serbia in 2024 alongside a new Rakovica service center. Adjacent business lines include international transport with customs support (Međunarodni transport), warehousing (Skladištenje), freight forwarding (Špedicija), and transport packaging materials.

Underlying the physical network is a digital logistics platform comprising a website with real-time shipment tracking, an online pricing calculator, courier scheduling, and shipment redirection, complemented by dedicated iOS/Android mobile applications and a public BEX developer API (DevDocumentation). The company has invested in sustainability differentiation through electric vehicle fleet adoption, solar-powered facilities, and the installation of Serbia's first 1 MWh energy storage battery.

BexExpress monetizes primarily through transaction-fee-based courier and parcel-locker services paid per shipment, supplemented by subscription-style warehousing revenue, freight forwarding/customs brokerage fees, and sales of transport packaging materials. Its go-to-market targets two primary segments — individual consumers (B2C) and business clients in e-commerce and retail — with a secondary corporate/enterprise segment served via call center, online booking, and direct sales. Pricing is usage-based, calculated via the public online calculator based on dimensions, weight, and destination, with no publicly disclosed enterprise pricing tiers.

Name

Bexexpress

Legal name

BexExpress

Website

https://bex.rs

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

BexExpress d.o.o. is a Serbian courier and logistics company offering door-to-door delivery, parcel lockers (Paketomati), Paket Shops, international shipping, warehousing, and freight forwarding, serving individual consumers and business clients across Serbia via digital and physical channels.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Freight Transportation Arrangement (488510), Local Messengers and Local Delivery (49221)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731), Public Warehousing & Storage (4220)

akta.pro primary industry

Store Fulfillment & Omnichannel Execution (BOPIS/BORIS/Ship-from-Store) (TLAEACAF)

akta.pro secondary industries

Order Visibility, Status Notifications & Customer Tracking Portal (TLAEACAL), Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

Keywords

• Courier delivery services
• Parcel logistics
• Last mile delivery
• Parcel locker network
• Freight forwarding

Headquarters

HQ city

Sabac

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Courier and Delivery Services: Core revenue from domestic and international parcel delivery services, including door-to-door courier pickup and delivery
2. Parcel Locker Services: Revenue from Paketomat and Paket Shop locations where customers drop off and pick up parcels
3. Warehousing and Storage: Skladištenje (warehouse storage) services for businesses requiring temporary or long-term inventory management
4. Freight Forwarding: Špedicija (customs and freight forwarding) services for international shipments including customs procedure assistance
5. Transport Packaging: Sale of transport packaging materials and solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

BexExpress d.o.o. is a Serbian courier and logistics company providing door-to-door domestic and international parcel delivery, self-service parcel locker (Paketomat) and Paket Shop access points, plus warehousing, freight forwarding with customs support, and transport packaging materials. The company combines a digital booking, tracking, and pricing platform with a physical last-mile delivery fleet and growing automated infrastructure across Serbia.

Product overview

BexExpress is a Serbian courier and logistics company offering a comprehensive delivery ecosystem centered on its core courier services, BEX Paketomati (parcel locker network), and Paket Shop physical locations. The product portfolio includes international transport with customs support, warehousing services, freight forwarding, and transport packaging solutions. The platform provides digital self-service tools including online shipment tracking, pricing calculator, courier scheduling, and shipment redirection capabilities. BexExpress also offers a mobile application and developer API for programmatic access to its services. The company is expanding its infrastructure with electric vehicle fleet adoption and renewable energy initiatives, positioning itself as an innovative logistics provider in Serbia.

Differentiator

Problem solved

Functional benefit

Products and services

• Kurirska dostava (Courier Delivery) Core scheduled courier pickup from the sender's address with door-to-door delivery of packages to recipients across Serbia.
• Međunarodni transport (International Transport) International shipping service with worldwide coverage and full logistics support, including assistance with customs procedures for business documents, goods, and personal shipments.
• BEX Paketomati (Parcel Lockers) Self-service automated parcel locker network enabling customers to send and receive packages 24/7 without requiring interaction with a courier or physical store visit.
• Paket Shop Staffed physical retail locations where customers can drop off and pick up packages, complementing the automated Paketomat parcel locker network.
• Skladištenje (Warehousing) Storage and warehouse services for managing inventory and shipments, providing logistics solutions for businesses with temporary or long-term storage needs.
• Špedicija (Freight Forwarding)
• Transportna ambalaža (Transport Packaging)

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Post Express: Serbian courier and parcel delivery operator offering domestic and international express services, directly competing with BexExpress in the same Serbian last-mile and B2B shipping market.
• City Express: Regional Balkans courier and logistics company with operations in Serbia, providing door-to-door parcel delivery, e-commerce fulfillment, and freight forwarding — overlapping closely with BexExpress's core courier and forwarding services.
• Beocity: Belgrade-based Serbian courier and logistics provider offering express parcel delivery and distribution services, competing with BexExpress for urban last-mile and e-commerce volume in Serbia's largest city.
• AKS Express Kurirska Služba: Serbian courier service focused on express delivery, e-commerce parcel handling, and domestic distribution — a direct head-to-head peer for BexExpress's core courier and B2B retail customer base.

Broad incumbents

• DHL Express Serbia: Global integrator operating in Serbia, providing international express, domestic delivery, and e-commerce logistics. Competes with BexExpress primarily on cross-border and enterprise accounts, and is a key benchmark for international service quality.
• GLS Serbia (General Logistics Systems): European parcel and logistics network serving Serbian shippers with cross-border and domestic parcel services. Overlaps with BexExpress on international forwarding and enterprise B2B parcel delivery.
• FedEx Serbia: Global integrator with Serbian operations focused on international express and cross-border parcel services. A broad incumbent benchmark for BexExpress's international transport line and a competitor for multinational shipper accounts in Serbia.
• DPD Serbia: Pan-European parcel network with Serbian operations, providing domestic B2B/B2C parcel services and pickup-point infrastructure — a broad incumbent peer competing with BexExpress for e-commerce shipper volume and locker/pickup-point share.
• Pošta Srbije (Serbian Post): Serbia's state-owned postal operator, the largest delivery and parcel network in the country. Competes directly with BexExpress on domestic last-mile and parcel locker deployment, while also offering regulated postal services.

Emerging players

• InPost: Parcel locker network operator expanding across Central and Eastern Europe. While not yet dominant in Serbia, InPost represents the most directly comparable automated-locker business model and a credible future competitive threat to BexExpress's Paketomati network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Bex_express
• Facebookfacebook.com/KurirskaSluzba
• LinkedInlinkedin.com/company/bexexpress
• Instagraminstagram.com/bexexpress.rs
• TikToktiktok.com/@bexexpress.rs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bexexpress