Equality Health Center

What Equality Health Center does

Equality Health Center is a community-based, independent reproductive health clinic headquartered in a single location at 38 S. Main Street, Concord, New Hampshire, founded in 1974. Operating as a 501(c)(3) nonprofit (EIN# 23-7368251) without state or federal funding, the clinic serves approximately 878 active patients across New Hampshire via six core service categories: Abortion Care (medication and procedural), Behavioral Health, Gender Affirming Care, Gynecological Care, Sexual Healthcare, and Telehealth. The clinic reports strong clinical outcomes, including a less than 1% complication rate for abortions, and maintains affiliations with the National Abortion Federation, Abortion Care Network, National Family Planning, WPATH, and Reproductive Equity Now, positioning it within the broader reproductive-health and gender-affirming provider ecosystem.

Revenue is generated through three streams: fee-for-service patient care billed across ten major insurance plans (including Anthem Blue Cross Blue Shield, Harvard Pilgrim, United Health Care, CIGNA, and NH Medicaid), self-pay services with documented pricing between $10 and $400 per service, and donations processed through Network for Good. A financial assistance program supports uninsured patients, and select services such as Plan B and pregnancy testing are offered at no cost. Distribution is exclusively direct: in-person at the Concord clinic or via a telehealth follow-up channel hosted through the Athenahealth patient portal. The technology stack is deliberately lightweight, consisting of a Webflow-hosted website, the Athenahealth portal for records and bill payment, SSL encryption, Google Analytics for traffic measurement, and Mailchimp or Constant Contact for newsletter distribution, with no proprietary technology, patents, or AI/ML capabilities disclosed.

The go-to-market motion is community-led: patient acquisition flows from local community partnerships, in-network referrals, and word-of-mouth within LGBTQ+ and reproductive-health communities, supplemented by a content marketing presence through a curated Learning Hub, an active social media footprint on LinkedIn, Instagram, and Facebook, and a periodic email newsletter. The clinic also holds Community Partner status with ASP for 2025-2026, extending its referral pipeline. Marketing language emphasizes empathy, dignity, and inclusivity, but the underlying economics are those of a small single-site nonprofit operating on a constrained footprint.

Name

Equality Health Center

Legal name

Equality Health Center

Website

https://equalityhc.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

11–50 employees

Short description

Equality Health Center is an independent 501(c)(3) nonprofit community clinic in Concord, NH, founded in 1974, delivering abortion care, gender-affirming care, gynecological, behavioral, and sexual healthcare, plus telehealth, to roughly 878 active patients across New Hampshire.

Ownership category

akta.pro rank

Product category

Reproductive Healthcare Services

NAICS

Family Planning Centers (621410), Ambulatory Health Care Services (621), Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAKAJAG

Family Planning & Contraception (Including Abortion Care)

Healthcare & Life Sciences/Specialist Medical Practice/Obstetrics & Gynecology (OB/GYN)

SECONDARYHLALAHAJ

Sexual & Pelvic Health Telehealth (STI care, pelvic pain, endometriosis/PCOS support)

Healthcare & Life Sciences/Telehealth Platforms/Women’s & Family Health Telehealth Platforms (fertility, pregnancy, pediatrics)

SECONDARYHLAKADAM

Gender-Affirming Endocrine Care

Healthcare & Life Sciences/Specialist Medical Practice/Endocrinology & Diabetes

SECONDARYHLAFAJAO

School-Based & Community Women’s/Children’s Health Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Women’s & Children’s Health Providers

Keywords

• Reproductive healthcare services
• Abortion care
• Gender affirming care
• Gynecological care
• Sexual health services

Headquarters

HQ city

Concord

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Revenue generated from patient services including abortion care, gynecological care, behavioral health, gender affirming care, and sexual healthcare. The clinic accepts most major insurance companies including Anthem Blue Cross Blue Shield, Harvard Pilgrim, United Health Care, CIGNA, Point 32, NH Medicaid, NH Healthy Families, Wellsense, AmeriHealth Caritas, and Ambetter. Also serves uninsured individuals who qualify for financial assistance.
2. Donations and Charitable Contributions: As a 501(c)3 nonprofit organization (EIN# 23-7368251), the organization relies on donations from the community to support operations. The clinic explicitly states it operates without state or federal funding. Donations are collected through Network for Good platform.
3. Self-Pay Services: Services provided on a self-pay basis for uninsured individuals, with financial assistance programs available for those who qualify.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Equality Health Center is a community-based nonprofit reproductive healthcare clinic in Concord, New Hampshire providing comprehensive services including abortion care (medication and procedural), gynecological care, behavioral health, gender-affirming hormone therapy, sexual healthcare, and telehealth. The clinic also operates a Learning Hub providing educational resources on reproductive health topics.

Product overview

Equality Health Center is a community-based reproductive healthcare clinic offering a comprehensive suite of medical services organized into six core service categories: Abortion Care, Behavioral Health, Gender Affirming Care, Gynecological Care, Sexual Healthcare, and Telehealth. The center also operates a Learning Hub that provides educational resources including books, downloadable PDFs, online workshops, and videos on reproductive health topics. Services are available both in-person at their Concord, NH location and via telehealth platforms. The organization is a 501(c)(3) nonprofit that operates independently without state or federal funding support.

Differentiator

Problem solved

Functional benefit

Products and services

• Abortion Care Comprehensive abortion services including Medication Abortion (available from 6-11 weeks, ~95-98% success rate) and Procedural Abortion (available from 6-15.6 weeks, ~99% success rate), along with pregnancy options counseling for individuals seeking reproductive healthcare in New Hampshire.
• Behavioral Health Mental health and behavioral health services integrated with reproductive healthcare to support overall patient wellbeing, offered to individuals seeking counseling and mental health support.
• Gender Affirming Care Gender-affirming hormone therapy and related services providing supportive healthcare for transgender, non-binary, and gender-diverse individuals in an LGBTQ+ inclusive environment.
• Gynecological Care Comprehensive gynecological services including Annual GYN Exams, Birth Control & Family Planning, Breast and Cervical Cancer Program (BCCP), Hormone Replacement Therapy for Peri & Menopause, Infection Testing & Treatment, Menstrual & Cycle Health, Miscarriage Management, and Free Pregnancy Testing.
• Sexual Healthcare Sexual health services including Emergency Contraception (Plan B, Ella, IUDs), PrEP for HIV Prevention, STI Testing & Treatment / Doxy PEP, and Testosterone Replacement Therapy for individuals seeking sexual health support.
• Telehealth Virtual healthcare services expanding access to medication abortion follow-up, wellness/GYN/birth control consults, pregnancy options counseling, prescription refills, STI/HIV consults, gender-affirming care, and behavioral health follow-ups.

Quantifiable outcome

• Less than 1% complication rate for abortions performed at the clinic
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• National Abortion Federation (NAF)coreOthersProfessional association for abortion providers. Equality Health Center is affiliated with NAF as part of their network of abortion care providers.
• Abortion Care NetworkcoreOthersCommunity of independent abortion providers. The clinic is affiliated with this network of independent abortion care providers.
• National Family Planning (NFPRHA)coreOthersNational Family Planning organization. Affiliated member providing family planning and reproductive health services.
• WPATH (World Professional Association for Transgender Health)coreOthersGlobal professional organization for gender-affirming healthcare providers. The clinic follows WPATH standards for transgender care.
• Reproductive Equity Now / ReprofundminorOthersAdvocacy organization for reproductive equity. Equality Health Center appears as a Resource on their website.
• Athenahealth, Inc.coreTechnology or IntegrationThird-party patient portal and electronic health record provider. Hosts the patient portal for Equality Health Center, including electronic bill presentment and payment services. Use subject to Athenahealth's privacy and security practices.
• Network for GoodcoreTechnology or IntegrationThird-party donation and CRM management platform. Hosts Equality Health Center's donation page and campaign management. Donations processed through Network for Good's platform.
• ASP (A Planned Parenthood)minorGTM or Marketing PartnerCommunity partnership designation. Equality Health Center is recognized as a Community Partner for 2025-2026.
• Insurance PartnerscoreChannel Partner/ Reseller/ DistributorAccepts major insurance plans: Anthem Blue Cross Blue Shield, Harvard Pilgrim, United Health Care, CIGNA, Point 32, NH Medicaid, NH Healthy Families, Wellsense, AmeriHealth Caritas, and Ambetter. These partnerships enable access to services for insured patients.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Planned Parenthood of Northern New England: Operates abortion, GYN, gender-affirming, and sexual health clinics across NH, VT, and ME — directly overlapping Equality Health Center's service lines and patient base, and explicitly named as a partner via the ASP Community Partner designation.
• Maine Family Planning: Independent reproductive health clinic network in Maine offering abortion, contraception, STI care, and gender-affirming services with a community-based, independent nonprofit model closely paralleling Equality Health Center's positioning.
• Whole Woman's Health: Independent abortion care clinic operator with a multi-site model across multiple states; directly comparable on core abortion service line, independent nonprofit ethos, and NAF/WPATH-style professional affiliations.
• Carafem: Reproductive health provider offering abortion, contraception, and STI services with a strong digital/telehealth presence and LGBTQ+ inclusive positioning; closely comparable in service mix and patient demographic.

Emerging players

• Hey Jane: Telehealth-first medication abortion and sexual/reproductive care provider; competes for the same NH patients via telehealth and represents the digital-native model that Equality Health Center's telehealth expansion is attempting to match.
• Plume: Telehealth gender-affirming care provider offering hormone therapy and related services; competes with Equality Health Center's gender-affirming line, particularly via its asynchronous, app-based care model.
• Just the Pill: Telehealth and mobile-clinic medication abortion provider; offers a low-overhead, technology-enabled alternative to in-clinic abortion care that competes directly with Equality Health Center's telehealth abortion follow-up.
• Aid Access: Mail-order telehealth medication abortion service operating across the U.S.; overlaps with Equality Health Center's medication abortion service, particularly for patients in restricted states seeking access via telehealth.
• FOLX Health: Telehealth platform specializing in gender-affirming care for the LGBTQ+ community; directly comparable to Equality Health Center's gender-affirming hormone therapy line and competes for the same trans/non-binary patient segment.

Others

• Abortion Care Network: National membership association for independent abortion care providers of which Equality Health Center is a member; not a direct competitor but the closest ecosystem/network peer for benchmarking independent clinic economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EqualityHealthCenter
• LinkedInlinkedin.com/company/equalityhealthcenter
• Instagraminstagram.com/equalityhealthcenter/?hl=en
• Xx.com/equalityhc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Equality Health Center