Pain Management and Rehabilitation Services
Psychological & Sensitive Claims Services (formerly PMARS) is a New Zealand mental health provider delivering ACC-funded trauma counselling for sexual abuse survivors and broader psychological services, operating as part of Habit Health's national clinician network.
- Company typePrivate
- Founded2003
- HeadquartersPalmerston North, New Zealand
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Pain Management and Rehabilitation Services does
Psychological & Sensitive Claims Services (PSCS), formerly Pain Management and Rehabilitation Services (PMARS), is a New Zealand mental health services provider specialising in trauma-related psychological support. Originally founded as a small psychology firm in Manawatu focused on pain management and rehabilitation, the company was acquired by Habit Health and rebranded to reflect its broadened portfolio. It now operates as part of the Habit Health group, which delivers physical, mental health and workplace support across New Zealand, with PSCS clinicians distributed nationwide.
The company delivers two core service lines. ACC Sensitive Claims Services provide free, ACC-funded counselling for survivors of sexual abuse under ACC's Integrated Services for Sensitive Claims (ISSC) programme, addressing outcomes such as anxiety, depression, trust issues and intimacy difficulties. Psychological Services address broader trauma-related distress including PTSD, anxiety, and depression, and are generally accessed via ACC referral with a private-referral pathway available for non-ACC clients. Both service lines are delivered by a multi-disciplinary team of Counsellors, Psychiatrists, Psychologists, Psychotherapists and Social Workers using evidence-based psychological approaches.
The business model is professional services funded primarily through ACC for sensitive claims work, supplemented by private referrals whose pricing is not publicly disclosed. The go-to-market is sales-led and referral-driven: ACC Psychology and Sensitive Claims services refer eligible clients, while private clients initiate contact through the pscs.co.nz website. There is no proprietary technology platform; service delivery is clinician-led, and no AI or automation capabilities are described in the source material.
Pain Management and Rehabilitation Services firmographics
Firmographics- Name
- Pain Management and Rehabilitation Services
- Legal name
- Psychological & Sensitive Claims Service
- Website
- https://painrelief.co.nz
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Psychological & Sensitive Claims Services (formerly PMARS) is a New Zealand mental health provider delivering ACC-funded trauma counselling for sexual abuse survivors and broader psychological services, operating as part of Habit Health's national clinician network.
- Ownership category
- akta.pro rank
Pain Management and Rehabilitation Services industry classification
Industry- Product category
- Mental Health Counselling Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Health Services (8000), Services-Social Services (8300)
- akta.pro industry
- Mental Health & Crisis Support ServicesBusiness & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)Protection Services (GBV, Child Protection, Safeguarding)Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services
Keywords
Where Pain Management and Rehabilitation Services is headquartered
LocationHeadquarters
- HQ city
- Palmerston North
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
Pain Management and Rehabilitation Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- ACC-funded psychological services: Services for ACC Sensitive Claims are covered by ACC and provided free to survivors of sexual abuse. Services are delivered under ACC's Integrated Services for Sensitive Claims (ISSC) programme. The organisation also accepts private referrals for those not covered by ACC.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | ACC-covered sensitive claims services |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Pain Management and Rehabilitation Services product offering
Product offeringCore offering
Psychological & Sensitive Claims Services (formerly PMARS) provides trauma-informed psychological counselling and psychotherapy services in New Zealand. Its primary service line, ACC Sensitive Claims, delivers free ACC-funded counselling for survivors of sexual abuse under ACC's Integrated Services for Sensitive Claims (ISSC) programme. The secondary service line, Psychological Services, offers evidence-based therapy for PTSD, anxiety, depression and other trauma-related disorders, accessible via ACC referral or private referral.
Product overview
Pain Management and Rehabilitation Services (PMARS), now operating as Psychological & Sensitive Claims Services under Habit Health, provides a unified portfolio of mental health support services. The company offers two core service lines: ACC Sensitive Claims Services (specialized trauma support for sexual abuse survivors covered by ACC) and Psychological Services (broader counselling for PTSD, anxiety, depression, and trauma-related disorders). These services are delivered through a multidisciplinary team of Counsellors, Psychiatrists, Psychologists, Psychotherapists and Social Workers, accessed via ACC referral or private referral pathways.
Differentiator
Problem solved
Functional benefit
Products and services
- ACC Sensitive Claims Services Specialised support services for survivors of sexual abuse, providing free ACC-covered counselling delivered by ACC-approved Counsellors, Psychiatrists, Psychologists, Psychotherapists and Social Workers to help survivors heal from trauma including anxiety, depression, trust issues and intimacy difficulties.
- Psychological Services
Companies that use Pain Management and Rehabilitation Services
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Pain Management and Rehabilitation Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Pain Management and Rehabilitation Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Habit HealthcorePsychological & Sensitive Claims Services (formerly Pain Management and Rehabilitation Services/PMARS) is now part of Habit Health. Habit Health delivers physical, mental health and workplace support. The integration allows the organisation to provide comprehensive health services alongside Habit Health's broader offerings, enabling people to optimise their health.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
Pain Management and Rehabilitation Services competitors and assessment
Company assessmentEmerging players
- Spring Health: Global employer-focused mental health platform combining assessment, therapy and coaching services. Comparable to PSCS as a multi-disciplinary mental health service targeting anxiety, depression and trauma, though delivered through enterprise contracts and digital channels.
- Lyra Health: Workplace mental health benefits platform providing employee counselling, therapy and psychiatric services globally. Comparable to PSCS through its multidisciplinary mental health provider network and trauma/PTSD capability, but distributed via employer contracts.
- BetterHelp: Global digital mental health platform delivering online counselling and therapy with licensed therapists. Comparable to PSCS as a counselling provider for anxiety, depression and trauma, differentiated by telehealth delivery and broad consumer reach.
Regional players
- Beyond Blue: Australia's largest mental health organisation providing counselling, information and support for anxiety, depression and suicide prevention. Comparable to PSCS as a regional mental health support provider, though primarily awareness/helpline rather than clinical therapy delivery.
- headspace Australia: Australia's national youth mental health foundation operating centres that provide counselling, mental health and wellbeing support. Comparable to PSCS as a multi-disciplinary, government-funded youth and adult mental health service, but serving Australia rather than New Zealand.
Direct peers
- Odyssey House: NZ provider of residential and community mental health, addiction and trauma treatment programmes with multidisciplinary clinical teams. Comparable to PSCS in its trauma-focused, multidisciplinary clinical model and government-funded service delivery in New Zealand.
- Supporting Families in Mental Illness (SFNZ): NZ mental health support and family/whānau services organisation delivering community-based mental health and trauma support. Comparable to PSCS in its focus on families, individuals and trauma-related mental health support delivered in New Zealand.
- Emerge Aotearoa: NZ-based mental health and social services provider offering counselling, rehabilitation and community support across the country. Closely comparable to PSCS as a national, multi-disciplinary mental health service operating in New Zealand with government contracts.
- Kites Trust: NZ mental health organisation delivering counselling, peer support and community-based mental health services. Comparable to PSCS as another national NZ mental health provider serving trauma, anxiety and depression populations.
- Lifeline Aotearoa: NZ helpline and community counselling organisation providing mental health support, crisis intervention and counselling nationwide. Comparable to PSCS as a trauma and mental health support service accessed by individuals across New Zealand.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pain Management and Rehabilitation Services social profiles
Digital presencePain Management and Rehabilitation Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pain Management and Rehabilitation Services leadership team
Management profileNumber of profiles
Pain Management and Rehabilitation Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pain Management and Rehabilitation Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pain Management and Rehabilitation Services
What does Pain Management and Rehabilitation Services do?
Psychological & Sensitive Claims Services (formerly PMARS) provides trauma-informed psychological counselling and psychotherapy services in New Zealand. Its primary service line, ACC Sensitive Claims, delivers free ACC-funded counselling for survivors of sexual abuse under ACC's Integrated Services for Sensitive Claims (ISSC) programme. The secondary service line, Psychological Services, offers evidence-based therapy for PTSD, anxiety, depression and other trauma-related disorders, accessible via ACC referral or private referral.
Is Pain Management and Rehabilitation Services a public or private company?
Pain Management and Rehabilitation Services is a private company. It is classified as corporate owned and is currently operating.
When was Pain Management and Rehabilitation Services founded?
Pain Management and Rehabilitation Services was founded in 2003. It employs 101 to 250 people.
Where is Pain Management and Rehabilitation Services based?
Pain Management and Rehabilitation Services is headquartered in Palmerston North, New Zealand, in the Oceania region.
How does Pain Management and Rehabilitation Services make money?
One revenue line is on record: ACC-funded psychological services.
Who are Pain Management and Rehabilitation Services's main competitors?
Emerging players on record are Spring Health, Lyra Health and BetterHelp. Regional players are Beyond Blue and headspace Australia. Direct peers are Odyssey House, Supporting Families in Mental Illness (SFNZ), Emerge Aotearoa, Kites Trust and Lifeline Aotearoa.
Does Pain Management and Rehabilitation Services have an API?
No public API is recorded for Pain Management and Rehabilitation Services.
What industry is Pain Management and Rehabilitation Services in?
Pain Management and Rehabilitation Services's product category is Mental Health Counselling Services. Its primary akta.pro industry code is BPAGAEAH, Mental Health & Crisis Support Services, with a secondary code of BPADAHAF, Protection Services (GBV, Child Protection, Safeguarding). Its NAICS code is 621420 and its SIC code is 8000.