Orana Australia Limited

What Orana Australia Limited does

Orana Australia Limited is a South Australian not-for-profit disability services provider, founded in 1950 (originally as the Mentally Retarded Children's Society), operating as an NDIS-registered provider across nine locations from Netley (headquarters) through regional centres including Mount Gambier, Murray Bridge, Port Pirie, Whyalla, Loxton, and Port Augusta. The organisation supports more than 650 people with disability through three integrated service pillars: Supported Independent Living (SIL) and in-home support including the HomeConnect onboarding package and short-term accommodation; Supported Employment across Orana's commercial business enterprises; and Community Options day programs, social activities, and short breaks. Sub-brands Down Syndrome SA (merged February 2019) and Gleam4Good commercial cleaning extend the specialised and social-enterprise reach, while a wholly-owned subsidiary, Life's for Living (acquired July 2013), augments accommodation capacity.

Orana's core service model is human-led, with no proprietary technology platform underpinning delivery; differentiation rests on person-centred care, 75 years of operating history, regulatory certifications (NDIS registration, ISO 9001, HACCP, AWPCS/ISPM-15, Kosher), and a regional physical footprint that competitors lacking scale cannot easily replicate. The organisation also operates a Business Solutions division providing commercial contract services — assembly and packaging, food packaging, commercial cleaning (Gleam4Good), commercial plant propagation, horticulture and landscaping, industrial sewing, pallet manufacturing, secure document destruction, and wine and beverage labelling/storage — which function dually as supported-employment settings and external revenue sources.

Revenue is generated primarily through NDIS-funded plan-managed service delivery across SIL, employment, and community participation, supplemented by commercial Business Solutions contracts (quote-based) and public donations. The organisation sells directly to NDIS participants and families, with marketing conducted through its website, newsletter, social media (Facebook/Instagram), community events, and the quarterly Oranability magazine. Customer acquisition is sales-led via direct outreach, community partnerships, and referrals, while staff recruitment runs through the Seek job platform. Revenue is not publicly disclosed; the organisation is governed by a board of directors with no external parent company or private equity ownership identified.

Name

Orana Australia Limited

Legal name

Orana Australia Ltd

Website

https://oranaonline.com.au

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Orana Australia Limited is a South Australian not-for-profit, NDIS-registered disability services provider supporting 650+ participants across nine locations through Supported Independent Living, Supported Employment, and Community Options, plus a commercial Business Solutions division and the Down Syndrome SA sub-brand.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (6243), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Accessibility, Accommodations & Assistive Services (EDALAFAN)

Keywords

• Disability support services
• Supported independent living
• NDIS service provider
• Supported employment services
• Social enterprise business services

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. NDIS Funded Services: Orana generates revenue primarily through NDIS funding for supported independent living, supported employment, community options, and other disability services delivered to NDIS plan participants.
2. Business Solutions/Social Enterprise: Orana operates commercial business services including assembly & packaging, commercial cleaning (Gleam4Good), plant propagation, food packaging, horticulture & landscaping, industrial sewing, pallet manufacturing, secure document destruction, and wine & beverage services. These social enterprises provide employment opportunities for people with disability while generating revenue.
3. Donations: Orana accepts donations from the public to support programs and initiatives beyond NDIS funding. Donation page with various preset amounts ($25, $50, $100, $150, $200) plus custom amounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Orana Australia Limited is an NDIS-registered disability support provider delivering Supported Independent Living, supported employment, community day programs, short-term accommodation, in-home support, and Down Syndrome-specific services to people with disability across South Australia. The organisation supplements its mission with a Business Solutions social enterprise division offering contract assembly, packaging, cleaning, plant propagation, food packaging, horticulture, industrial sewing, pallet manufacturing, document destruction, and wine and beverage services that double as supported employment settings.

Product overview

Orana Australia Limited is an NDIS-registered disability services provider offering a portfolio of support services structured around three core pillars: Supported Independent Living (SIL), Supported Employment, and Community Options. The SIL pillar includes Supported Independent Living, HomeConnect (onboarding package), In-Home Disability Support, and Short-Term Accommodation (STA). The employment pillar offers Supported Employment across Orana's business enterprises, plus the Student Pathways Program for school-to-work transitions. Community Options provides day programs, social activities, and short breaks. A sub-brand, Down Syndrome SA, merged into Orana in 2019, provides specialised programs for people with Down syndrome alongside Developmental Services (education consultancy). Orana also operates a commercial Business Solutions division offering assembly and packaging, commercial cleaning (Gleam4Good), plant propagation, food packaging, horticulture and landscaping, industrial sewing, pallet manufacturing, secure document destruction, and wine and beverages services. These business enterprises function as supported employment settings while also serving external commercial clients.

Differentiator

Problem solved

Functional benefit

Brands

• Gleam4Good: Commercial cleaning services social enterprise operated by Orana, creating employment opportunities for people with disability.
• Down Syndrome SA (DSSA)

Products and services

• Supported Independent Living (SIL) NDIS-funded daily support services helping people with disability live independently in their own home, shared housing, or Orana homes, covering personal care, household tasks, meal planning, community engagement, and skill development.
• In-Home Disability Support Flexible NDIS-funded support covering personal care, grooming, meal preparation, household cleaning, transport, and community participation for people remaining in their own homes.
• Short-Term Accommodation (STA) Respite and short-break accommodation services for people with disability and their families, offered in-client homes or at Orana's Whyalla centre on a regular or one-off basis.
• Supported Employment NDIS-funded disability employment services providing job opportunities across Orana's business enterprises, including assembly, packaging, horticulture, industrial sewing, food packaging, and wine packaging, with wage assessments and progression pathways.
• Community Options NDIS day programs and activities including structured weekday programs, social activities, events, and short breaks such as Western Metro Program, Port Augusta Program, Life Education, Dance Down, Club Strike, Club Slick, and Short Breaks.
• Student Pathways Program Pre-employment program for final-year school students with disability, offering work experience and Community Options exposure to help transition into supported employment or other post-school pathways.
• Down Syndrome SA Specialised programs and services for people with Down syndrome including social connections, social nights, penpal program, children's camps, information resources, and community stories, merged into Orana in February 2019.
• Developmental Services Education consultancy services for schools and preschools including professional development for teachers and individualised educational programs for students with Down syndrome and other chromosomal disorders.
• Assembly and Packaging Contract assembly and packaging services for automotive, electrical, white goods, healthcare, and electronics industries, including product kitting, manual and mechanical assembly, and co-packing.
• Gleam4Good Commercial Cleaning Social enterprise commercial cleaning services for offices, medical clinics, schools, and industrial facilities across Adelaide, combining professional cleaning with employment opportunities for people with disability.
• Commercial Plant Propagation Large-scale plant propagation services for nurseries, landscapers, forestry projects, and agricultural growers, offering seed and vegetative propagation with scalable production capacity.
• Food Packaging ISO 9001 and HACCP-certified food packaging for liquid and dry products including edible oils, vinegars, ciders, dried goods, nuts, and pet food, with automated and semi-automated filling, capping, and labelling.
• Horticulture and Landscaping Horticultural and gardening services for councils, government agencies, and commercial properties including lawn mowing, tree pruning, garden mulching, weed control, and property clean-ups.
• Industrial Sewing Heavy-duty industrial sewing services with 30+ years experience producing custom tool bags, agricultural netting, produce sacks, protective covers, and tarps for defence, agriculture, and construction sectors.
• Pallet Manufacturing Custom and standard timber pallet manufacturing with ISPM-15 export certification, serving transport, logistics, food, construction, and agricultural industries across South Australia.
• Secure Document Destruction Cost-effective confidential document destruction with police-cleared staff, industrial cross-cutting shredding, secure bin supply, and scheduled collection with proof of destruction and recycling.
• Wine and Beverages ISO 9001-certified wine labelling, beverage packaging, and bonded warehouse storage for South Australian wineries, craft brewers, and distillers with high-speed labelling up to 1,500 bottles per hour.

Quantifiable outcome

• Supporting over 650 South Australians with disability across metropolitan and regional areas
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• BeerenbergminorOthersPartnership referenced in news article 'Stronger Together: Beerenberg & Orana' suggesting collaborative relationship in business or community context.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Yooralla: One of Victoria's oldest disability service providers offering SIL, respite, and community programs. Comparable mission and service model, but operates primarily in Victoria rather than SA.
• Multicap: Queensland-based disability and aged care provider offering accommodation, day programs, and supported employment. Comparable service model but different geographic footprint.

Direct peers

• Northcott: NSW-based disability services not-for-profit providing accommodation, supported employment, and therapy. Comparable NDIS-funded service mix and population served.
• Minda: Large South Australian disability services not-for-profit providing Supported Independent Living, employment, and community programs. Comparable in geography, mission, and service breadth.
• Cerebral Palsy Alliance: Specialist disability provider offering accommodation, therapy, and employment services. Comparable in operating NDIS-funded programs and serving clients with complex needs, though with a narrower disability focus.
• Aruma (formerly House with No Steps): National NDIS disability services provider delivering supported independent living, employment, and community services. Comparable scale and service mix, with national footprint Orana lacks.
• Life Without Barriers: One of Australia's largest NDIS-registered disability and out-of-home care providers offering SIL, supported employment, and community participation across multiple states. Direct competitor for NDIS participants and staff.
• Scope Australia: Victorian-based not-for-profit disability provider offering accommodation, employment, and therapy services. Comparable service model and NDIS registration profile.
• Bedford Group Enterprises: SA-based disability services and social enterprise operating Supported Employment and Business Solutions including packaging, logistics, and recycling. Closest direct peer given co-location in South Australia and similar dual-mission model.

Emerging players

• Down Syndrome Australia: Federation of state Down syndrome associations. Comparable scope through Down Syndrome SA sub-brand, providing specialized programs for people with Down syndrome and their families.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/oranaAu
• Instagraminstagram.com/down_syndrome_sa
• Xx.com/OranaAu

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orana Australia Limited