Ferguson & Associates

Name

Ferguson & Associates

Legal name

Ferguson & Associates, Inc.

Website

https://ferguson-a.com

Company type

Private

Founded year

2006

Operating status

Operating

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Business Service Centers (56143)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industry

Technical Support & Helpdesk Contact Centers (BPAAAAAI)

Keywords

• Managed IT services
• Network administration
• Web development
• IT consulting
• Hardware support

Headquarters

HQ city

El Cajon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Managed Services Contracts: Monthly and yearly network service contracts providing ongoing IT support, maintenance, monitoring, and emergency response services. Customized to fit individual company needs and budget. Includes 'One Price Covers All' yearly contract options.
2. Website Development Services: One-time project-based fees for website design and development services, from simple to complex solutions. Includes portfolio of completed projects for various industries.
3. Hardware and Software Sales: Sales of computer hardware, software, and accessories alongside installation and configuration services.
4. Professional Services: System deployment, equipment moves, application upgrades, data migration, PC/Server repair, software and hardware training, and technical assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Ferguson & Associates provides outsourced IT services for small to mid-sized businesses, including monthly network maintenance and monitoring contracts, web design and development, IT consulting and planning, hardware and software sales with installation support, PC workstation and server repair, network design and implementation, wireless networking, and outsourced helpdesk support. Services are delivered on-site and off-site under customized contracts aligned with client business strategies.

Product overview

Ferguson & Associates is an IT services company offering a unified portfolio of technology services for small to mid-sized businesses. The core offerings include Network Service Contracts (monthly maintenance and monitoring), Website Development Services (design and development using PHP, HTML, CMS, and MySQL), IT Consulting and Planning (strategic alignment of technology with business objectives), and Hardware/Software Sales and Support (sales, repair, and maintenance of computer equipment). Additional services include PC Workstation and Server Repair, Network Design and Implementation, Wireless Networking, and Outsourced Helpdesk. These services are delivered through on-site and off-site contract arrangements with a focus on cost reduction and efficiency improvement.

Differentiator

Problem solved

Functional benefit

Products and services

• Network Service Contracts Monthly network maintenance solutions customized to fit individual company needs and budget, including emergency response, system monitoring, anti-virus management, backup verification, and ongoing support.
• Website Development Services Custom web design and development services including completed projects using technologies such as Adobe Flash, Actionscript, XML, PHP, HTML, CMS, MySQL, and shopping cart systems.
• IT Consulting and Planning Strategic IT planning services that align technology with business strategy, including customized network administration plans and yearly contracts.
• Hardware and Software Sales and Support Sales, servicing, and support for computer hardware, software, and accessories ranging from desktop and laptop PCs to handheld PDAs.
• PC Workstation and Server Repair Technical repair services for PC workstations and servers with quick response on-site and remote customer support.
• Network Design and Implementation Office network planning, design, and implementation services including Windows networking design, administration, and installation of Microsoft Small Business Server.
• Wireless Networking Solutions Wireless networking solutions for office environments with data and voice cabling services.
• Outsourced Helpdesk Outsourced helpdesk services providing ongoing training, technical assistance, and support for end users.

Quantifiable outcome

• Two-hour response time on critical server or network failure
• +3 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Recent moves3 records

Expansion highlights3 records

Direct peers

• Burwood Group: Burwood Group is an IT consulting and managed services firm offering network design, IT support, cloud, and collaboration services to mid-market organizations. Comparable to Ferguson & Associates in combining managed IT services with IT consulting for SMB/mid-market clients.
• NetGain Technologies: NetGain Technologies provides managed IT services, network support, cybersecurity, and helpdesk for SMB and mid-market businesses, with a similar service-led GTM and recurring-contract model. Comparable to Ferguson & Associates in customer profile, service portfolio, and contract-driven revenue model.
• BlueAlly: BlueAlly provides managed IT services, IT staffing, network design, and cybersecurity for SMB and mid-market customers, with a similar service-bundling and contract-driven model. Comparable to Ferguson & Associates in customer target, multi-service bundling, and consultative sales approach.
• NexusTek: NexusTek delivers managed IT, cloud, and IT support services to SMB and mid-market clients, with a strong helpdesk and remote-monitoring offering. Directly comparable to Ferguson & Associates in service mix (managed IT + helpdesk), customer segment (SMB), and recurring-contract economics.
• Dataprise: Dataprise is a managed IT services provider delivering network monitoring, helpdesk, cybersecurity, and cloud services primarily to mid-market and SMB clients across multiple U.S. regions. Directly comparable to Ferguson & Associates in target customer (SMB), service mix (managed IT + helpdesk), and recurring-contract GTM.

Others

• Kaseya: Kaseya provides RMM, PSA, and security platforms that power thousands of MSPs serving SMB clients. Comparable to Ferguson & Associates as enabling infrastructure for the SMB managed-IT category, though not a direct service competitor.
• ConnectWise: ConnectWise builds PSA, RMM, and business management software used by IT service providers and MSPs worldwide. Adjacent to Ferguson & Associates as a platform vendor that enables the same SMB managed-IT services category.

Broad incumbents

• All Covered (Konica Minolta): All Covered is the IT services division of Konica Minolta, offering managed IT, network services, helpdesk, and cloud solutions to SMB and mid-market organizations nationwide. Comparable as a broader incumbent in the same SMB managed-IT category where Ferguson & Associates competes, but with national scale and a wider portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ferguson & Associates