The Ottawa Mission

Name

The Ottawa Mission

Legal name

The Ottawa Mission

Website

https://ottawamission.com

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Homeless Shelter and Social Services

NAICS

Emergency and Other Relief Services (624230), Community Housing Services (62422), Individual and Family Services (6241), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Homeless shelter services
• Emergency food assistance
• Addiction recovery programs
• Job training services
• Social enterprise catering

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: Donations from individual supporters through the website, mail, and donor portal. Regular giving programs and one-time gifts support all Mission programs.
2. Corporate Partnerships: Corporate sponsorships, employee matching programs, and business donations from companies like Caivan Communities, TELUS, RBC, Shaw Centre, and Hobin Architecture.
3. Government Grants: Funding from municipal, provincial, and federal governments supporting shelter operations, affordable housing initiatives, and specific programs.
4. Fundraising Events: Community fundraising events including Coldest Night of the Year walk, TELUS Mission Possible half marathon, and annual holiday dinners.
5. Social Enterprise - Chef Ric's: Revenue from Chef Ric's restaurant locations and catering services supports the Food Services Training Program. Two locations at 384 Rideau St and 180 Argyle Ave (YMCA).

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Ottawa Mission operates Ottawa's largest 24/7 emergency homeless shelter at 35 Waller Street, serving over 3,312 meals daily and sheltering approximately 1,248 unique individuals annually. Its integrated continuum of care includes addiction and trauma treatment programs (Hope, Stabilization, LifeHouse, Second Stage), on-site primary healthcare, dental care, and the 21-bed Diane Morrison Hospice, as well as job training through the Food Services Training Program and Maintenance Services Training Program. A wholly owned social enterprise, Chef Ric's, operates two restaurants and catering services to fund and provide real-world training experience for program graduates.

Product overview

The Ottawa Mission is a social services organization offering a comprehensive suite of programs for people experiencing homelessness and poverty. The core services include emergency shelter (35 Waller Street, 24/7/365), daily meal services serving over 3,100 meals daily, and healthcare including a primary care clinic, dental clinic, and the 21-bed Diane Morrison Hospice. The organization provides addiction treatment through its Addiction & Trauma Services (ATS) with programs including Hope, Stabilization, LifeHouse, and Second Stage housing. Educational and job training initiatives include Discovery University (university-level courses), the Food Services Training Program (FSTP - 4-month culinary program), and the Maintenance Services Training Program (MSTP). Its social enterprise, Chef Ric's, provides real-world training at two downtown locations while offering affordable meals to the community. Additional programs include Chaplaincy, Client Services, Housing Services, and the Power of Expression Art Program.

Differentiator

Problem solved

Functional benefit

Products and services

• Shelter Services
• Meal Services

Quantifiable outcome

• 95%+ employment rate for FSTP graduates
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• YMCA of the National Capital RegioncoreStrategic or Co-development Partner · 3 September 2025Partnership opened a second Chef Ric's location inside the YMCA at 180 Argyle Ave. YMCA residents and members can enjoy affordable food while supporting the Food Services Training Program. The collaboration expands the FSTP's reach and provides job training opportunities for vulnerable community members.
• GrowcercoreStrategic or Co-development Partner · 26 June 2025Growcer provides the vertical farming technology and infrastructure for the Mission's on-site farm, enabling year-round local food production for meal programs. This innovative partnership supports the Mission's goal of providing nutritious food.
• Pelican Seafood MarketminorStrategic or Co-development Partner · 2 September 2020Partnered with The Ottawa Mission for the food truck initiative launch to bring healthy food to those in need throughout the community.
• Caivan CommunitiescoreStrategic or Co-development Partner · 10 August 2020Caivan Communities joined forces with The Ottawa Mission to build affordable housing for individuals experiencing homelessness. Through the Building Tomorrow Together initiative, Caivan contributed $150,000 and committed to developing housing solutions in partnership with the Mission.
• Ottawa Inner City HealthcoreStrategic or Co-development PartnerOttawa Inner City Health works with the Mission on healthcare delivery including the Primary Care Clinic, Diane Morrison Hospice, and Dental Clinic. Partnership provides on-site medical services for shelter residents and vulnerable community members.
• Soldiers Helping SoldierscoreStrategic or Co-development PartnerVeteran volunteer organization connects former military personnel experiencing homelessness with services and benefits they earned through their service. CEO Peter Tilley serves on their board.
• Shaw CentreminorOthersWorld's Best Convention Centre (APEX Award) donates surplus food from events to The Ottawa Mission, reducing waste while supporting meal programs.
• Somerset West Community Health CentreminorStrategic or Co-development PartnerCommunity partner collaborated with the Mission on the food truck program during COVID-19 to address rising rates of hunger.
• GiveShopminorGTM or Marketing PartnerOttawa-based startup partnership enabling Canadians to give to The Ottawa Mission through their charitable giving platform.
• Hobin ArchitectureminorStrategic or Co-development PartnerCommunity-focused architectural firm that has supported the Mission through design services and community engagement initiatives.

Scale indicators9 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Fred Victor: Toronto-based social service organization offering shelter, housing, and health services to homeless and marginalized populations. Comparable continuum-of-care model spanning emergency shelter to permanent supportive housing.
• Good Shepherd Ministries: Toronto-based homeless drop-in, shelter, and food services organization with a comparable mission serving homeless populations through meal programs, shelter beds, and case management in a major Canadian urban center.
• Shepherds of Good Hope: Ottawa-based homeless shelter and addiction services operator providing emergency shelter, housing, and food services in the same city. Directly comparable to The Ottawa Mission in service model, target population, and geographic footprint.
• Ottawa Food Bank: Ottawa's largest food bank, where CEO Peter Tilley previously served as Executive Director for 14 years. Directly comparable in food security mission, Ottawa footprint, and donor-funding model; serves a closely related population.
• Mustard Seed: Calgary-based integrated shelter, food services, and affordable housing operator with a comparable multi-program model including shelter, meals, addiction recovery, and employment training. Similar mission scope and social enterprise approach.
• Daily Bread Food Bank: Toronto's largest food bank providing food security services through member agencies. Comparable in food distribution scale and community-based nonprofit model serving food-insecure populations in a major Canadian urban center.
• Union Gospel Mission: Vancouver-based faith-informed homeless shelter, food services, and addiction recovery organization with a long history and integrated program model — directly comparable in scope, operating model, and target population.
• The Alex: Calgary-based community health and social services organization addressing poverty through integrated health, housing, and food security programs. Comparable in the integrated social determinants-of-health model combining healthcare, food, and housing services.

Emerging players

• Covenant House Toronto: Toronto-based youth homeless services organization offering shelter, housing, education, and job training. Comparable in the integrated services model (shelter, training, healthcare partnerships) but focused on a specific youth demographic.

Broad incumbents

• The Salvation Army: National/international charitable organization operating homeless shelters, addiction recovery programs, and food services across Canada and globally. Broader incumbent offering overlapping capabilities including emergency shelter and meal programs at greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OttawaMission
• Facebookfacebook.com/ottawamission
• LinkedInlinkedin.com/company/ottawa-mission

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Ottawa Mission