Infection Control Consulting Services

What Infection Control Consulting Services does

Infection Control Consulting Services (ICCS) is a privately held, founder-owned professional services firm headquartered in Florida that provides infection prevention and control consulting to healthcare organizations across the United States. Founded in 2005 by Phenelle Segal, RN, CIC, FAPIC—who brings over 40 years of infection prevention experience including a prior role as lead infection prevention analyst for the Pennsylvania Patient Safety Authority—the firm delivers its services through a small team of CIC-certified and FAPIC-credentialed consultants (1-10 employees total). ICCS generates revenue through professional service fees from healthcare facility engagements, with no proprietary technology platform; its competitive advantage rests on regulatory expertise, clinical best practices, and tailored program development rather than software or automation. Engagements begin with a complimentary initial consultation, with subsequent work priced on a quote basis and delivered through a mix of on-site visits and remote consulting.

The company's service portfolio is comprehensive within the infection prevention domain, spanning survey preparation (Joint Commission, AAAHC, ACHC, QUAD A, DNV, CMS), infection prevention risk assessments, written infection prevention plan development, infection preventionist onboarding and mentoring, plan of correction development, water management plans (AAMI ST108, Legionella), antimicrobial stewardship program development, central sterile processing guidance, and IFU compliance consulting. ICCS serves a diverse set of healthcare facility types including ambulatory surgery centers, acute care and behavioral health hospitals, critical access hospitals, outpatient care facilities, long-term care/nursing homes, physician practices, dental/oral surgery practices, imaging centers, and federally qualified health centers.

Go-to-market is sales-led and relationship-driven, relying on thought leadership through content marketing (Knowledge Center blog), a LinkedIn presence with 15,000+ followers, recurring conference presentations (APIC, ASCA, FSASC, Becker's ASC), educational webinars, client testimonials, and referrals. The firm is bootstrapped with no disclosed external funding, partnerships, or acquisitions, and its national client base is distributed across many small-to-mid-sized healthcare facilities rather than concentrated among a few large enterprise accounts.

Name

Infection Control Consulting Services

Legal name

Infection Control Consulting Services

Website

https://iccs-home.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

ICCS is a Florida-based, founder-owned infection prevention consulting firm serving US healthcare facilities nationwide. Founded in 2005, it delivers regulatory compliance, survey preparation, and program development services across ASCs, hospitals, long-term care, and other healthcare verticals.

Ownership category

akta.pro rank

Product category

Healthcare Infection Prevention & Control Consulting

NAICS

Medical Laboratories (621511), Environmental Consulting Services (54162)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Occupational Health & Industrial Hygiene (BPAHAJAD)

akta.pro secondary industries

Water Sampling, Testing & Laboratory Analysis (Legionella/Microbiology) (BPABAJAB), EHS Management Systems & ISO Consulting (ISO 14001/45001) (BPAHAJAF)

Keywords

• Infection prevention consulting
• Healthcare compliance services
• Accreditation survey preparation
• Infection control programs
• Antimicrobial stewardship consulting

Headquarters

HQ city

Delray Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Infection Prevention Consulting Services: ICCS generates revenue by providing expert consulting services to healthcare facilities across the United States. Services include survey preparation, risk assessment, plan of correction development, education, onboarding, water management plans, antimicrobial stewardship program development, and central sterile processing guidance. Revenue is derived from professional service fees for engagements that may be one-time (e.g., mock survey) or ongoing (e.g., remote support, committee participation). Every engagement begins with a complimentary initial consultation.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

ICCS is a professional services consulting firm that provides infection prevention and control consulting to healthcare facilities across the United States. Services include accreditation and CMS survey preparation, mock surveys, individualized risk assessments, infection preventionist onboarding and mentoring, plan of correction development, water management plans (AAMI ST108 / Legionella), antimicrobial stewardship program development, central sterile processing guidance, and customized written infection prevention and control plans. Engagements are delivered by CIC and FAPIC-credentialed consultants through on-site visits and remote consulting.

Product overview

Infection Control Consulting Services (ICCS) provides evidence-based infection prevention and control consulting services to healthcare organizations nationwide. The company offers a comprehensive suite of consulting services including survey preparation, risk assessment, education, infection preventionist onboarding, plan of correction development, water management plans, antimicrobial stewardship programs, and central sterile processing guidance. ICCS also develops customized written infection prevention and control plans tailored to specific facility types including ambulatory surgery centers, hospitals, critical access hospitals, long-term care facilities, outpatient care facilities, imaging centers, FQHCs, physician practices, and dental/oral surgery practices. The portfolio is delivered through experienced CIC-certified and FAPIC-credentialed consultants who provide both remote and onsite support. ICCS is not a software platform but rather a professional consulting services firm.

Differentiator

Problem solved

Functional benefit

Products and services

• Survey Preparation Accreditation and CMS survey preparation services including mock surveys, policy updates, and deficiency identification to help facilities prepare for Joint Commission, AAAHC, ACHC, QUAD A, DNV, and CMS surveys.
• Infection Prevention Risk Assessment Individualized risk assessments for healthcare facilities to identify real and potential risk factors for healthcare-associated infections, supporting goal-setting, strategies, and annual infection control plan requirements.
• Education Educational programs including half- and full-day workshops, audioconferences, videoconferences, and webinars for staff on infection prevention practices, regulations, and compliance.
• Infection Preventionist Onboarding One-on-one mentoring and guidance for new infection preventionists, including review of infection control plans, risk assessments, and HAI surveillance training with ongoing consultant support.
• Plan of Correction Development of corrective action plans following CMS, accreditation, and state surveys to address deficiencies with specific, realistic, and complete responses including timelines and quality assurance mechanisms.
• Water Management Plans Facility-specific water management plan development covering AAMI ST108 reprocessing water requirements and Legionella building water management under CMS and accreditation body standards.
• Antimicrobial Stewardship Program Development Development of antimicrobial stewardship programs aligned with guidelines, standards, and regulatory requirements for hospitals, critical access hospitals, ASCs, and long-term care facilities.
• Central Sterile Processing Guidance for sterile processing departments including onsite visits, policy and procedure review, endoscope reprocessing, high-level disinfection, sterilization monitoring, and environmental monitoring.
• Written Infection Prevention and Control Plans Customized written infection prevention and control programs for various facility types including ambulatory surgery centers, outpatient settings, hospitals, behavioral health, and dental/oral surgery practices.
• Manufacturer's Instructions for Use (IFU) Compliance Consulting services to help healthcare facilities access, understand, and adhere to manufacturer's instructions for use for medical device reprocessing, cleaning, disinfection, and sterilization.

Quantifiable outcome

• Multiple clients have achieved zero infection control findings during Joint Commission and AAAHC surveys after ICCS engagement
• +2 more outcomes

Named customers20 records

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ECRI Institute: ECRI is an independent nonprofit organization that provides healthcare quality, safety, and infection prevention guidance, evidence-based research, and consulting services to healthcare providers nationwide.
• Joint Commission Resources: Joint Commission Resources is the consulting affiliate of The Joint Commission, providing accreditation preparation and compliance consulting including infection control—directly competing with ICCS's survey preparation services.
• Compass Clinical Consulting: Compass Clinical Consulting provides healthcare accreditation and infection prevention consulting services, including mock surveys and program development, serving similar facility types to ICCS.
• The Greeley Company: The Greeley Company specializes in healthcare consulting with a strong focus on infection prevention, accreditation, and regulatory compliance—closely mirroring ICCS's core offerings across hospitals, ASCs, and specialty facilities.
• APIC Consulting: APIC Consulting is the commercial arm of the Association for Professionals in Infection Control and Epidemiology, offering direct IPC consulting services to healthcare facilities—the closest direct peer to ICCS.

Broad incumbents

• Vizient: Vizient is a large healthcare performance improvement and consulting company serving hospitals and health systems, offering broad advisory services that include infection prevention as part of a wider portfolio.
• STERIS: STERIS is a global leader in infection prevention, sterilization, and decontamination services and products, serving healthcare facilities with both products and advisory services relevant to ICCS's central sterile processing practice.
• NSF Health Sciences: NSF provides healthcare and life sciences consulting including regulatory compliance, quality systems, and training services, overlapping with ICCS's program development and accreditation preparation offerings.
• Premier Inc. Premier is a major healthcare improvement company providing consulting, supply chain, and performance services to hospitals and health systems, with infection prevention as one of many service categories.

Emerging players

• Healthmark Industries: Healthmark provides sterile processing and infection prevention products and education for healthcare facilities—overlapping with ICCS's central sterile processing and education service lines.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/infection-control-consulting-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infection Control Consulting Services