FZ Communication

What FZ Communication does

FZ Communication AG is a private Swiss IT and telecommunications service provider (Aktiengesellschaft) headquartered in Volketswil with a branch office in Mülligen, founded in 2006 and operating with a five-person team led by Managing Owner Piero Benz. The firm delivers an integrated portfolio of four service lines to Swiss businesses of all sizes, with primary emphasis on small and medium-sized enterprises (KMUs): Cloud Computing (Microsoft Azure and Microsoft 365 migration, hybrid/multi-cloud architectures, Swiss hosting, automated backups, disaster recovery, and cost optimization); ICT Services (24/7 monitoring and remote support powered by NinjaOne, patch management, network management, and on-site service); Security Solutions (WatchGuard firewall and secure VPN, Bitdefender endpoint protection, Zero Trust architecture with MFA, and backup); and Telephony Solutions (Microsoft Teams, 3CX, Yeastar, and Mitel IP-PBX systems with SIP-Trunking via Swisscom, iWay, and Peoplefone).

The underlying technology is a multi-vendor integration stack with no proprietary platform: FZ Communication delivers value through cross-vendor integration competence rather than owned IP, combining cybersecurity, remote monitoring, unified communications, and cloud platforms into a managed bundle. The firm does not hold patents or trademarks, holds no disclosed certifications, and has no native mobile or desktop application; its distribution is purely a remote support tool plus direct sales.

The business model is relationship-driven, sales-led managed services plus consulting engagements, with quote-based pricing tailored to individual business requirements and monthly billing cadence. There are three revenue streams: managed IT services and consulting, telecommunications solutions (setup, configuration, and ongoing service fees), and recurring subscription-based security services. The go-to-market is exclusively direct via website, phone (+41 44 947 27 77), and a remote support (Fernwartung) channel, targeting enterprise and mid-market buyers in Switzerland only. The firm has no external investors, no parent company, no subsidiaries, and no disclosed funding history.

Name

FZ Communication

Legal name

FZ Communication AG

Website

https://fz-communication.ch

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

FZ Communication AG is a private Swiss IT and telecommunications service provider delivering managed cloud, security, and telephony solutions to small and medium-sized enterprises across Switzerland from its Volketswil headquarters and Mülligen branch.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)

SIC

Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)

akta.pro secondary industries

Cloud PBX & Hosted Telephony (HDAIAHAB), AV/Collaboration & Unified Communications Support (VoIP, Video, UCaaS) (BPAAACAJ)

Keywords

• Managed IT services
• Cloud computing services
• Cybersecurity solutions
• Business telephony systems
• Unified communications services

Headquarters

HQ city

Volketswil

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Services & Consulting: Managed IT services including cloud migration, infrastructure management, security solutions, and ongoing technical support. Revenue generated through service contracts and consulting engagements.
2. Telecommunications Solutions: Business telephony systems including IP-PBX, SIP-Trunking, and unified communications solutions. Revenue from setup, configuration, and ongoing service fees.
3. Security Services: Cybersecurity solutions including firewall, endpoint protection, backup solutions, and Zero Trust implementations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

FZ Communication AG is a Swiss IT and VoIP service provider delivering managed IT services to businesses of all sizes. The company provides four integrated service areas: Cloud Computing (migration to Microsoft Azure, Microsoft 365, and Swiss hosting, plus hybrid/multi-cloud architectures), ICT Services (24/7 monitoring via NinjaOne, remote support, patch management, infrastructure management), Security Solutions (WatchGuard firewall/VPN, Bitdefender endpoint protection, Zero Trust architecture and MFA), and Telephony Solutions (IP-PBX, SIP-Trunking via Swisscom/iWay/Peoplefone, and unified communications integrating Microsoft Teams, 3CX, Yeastar, and Mitel).

Product overview

FZ Communication AG provides comprehensive IT and telecommunications services for businesses of all sizes. The company offers an integrated portfolio of four core service areas: Cloud Computing (infrastructure migration and management with Microsoft Azure, Microsoft 365, and Swiss hosting providers), ICT Services (24/7 monitoring, remote support, and infrastructure management using NinjaOne), Security Solutions (firewall/VPN, endpoint protection with WatchGuard and Bitdefender, zero trust architecture), and Telephony Solutions (IP-PBX, unified communications with Microsoft Teams, 3CX, Yeastar, and SIP trunking services). These services are designed to work together to provide complete IT and telecommunications support for small and medium-sized enterprises.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Computing
• ICT Services
• Security Solutions
• Telephony Solutions Business telecommunications and unified communications solutions including Microsoft Teams, Yeastar and 3CX business telephone systems, IP-PBX systems, SIP-Trunking via Swisscom, iWay, and Peoplefone, and mobile integration with softphone solutions.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationCertified/experienced partner for Microsoft Azure cloud migration, Microsoft 365 productivity suite implementation, and Microsoft Teams telephony integration. Provides cloud computing, productivity tools, and unified communications solutions to customers.
• WatchGuardcoreTechnology or IntegrationProvides WatchGuard Firewall and Secure VPN solutions as part of the security service portfolio. Multi-layered security architecture utilizing WatchGuard hardware and software.
• BitdefendercoreTechnology or IntegrationDelivers Bitdefender Endpoint Protection as a core component of the cybersecurity offerings, providing advanced endpoint security for business devices.
• 3CXcoreTechnology or IntegrationImplements 3CX Business-Telefonieanlagen (PBX systems) and cloud-based PBX solutions. Provides flexible and cost-effective alternative to traditional on-premise phone systems.
• SwisscomcoreTechnology or IntegrationSIP-Trunking provider for business telephony services. Connects customers' IP-PBX systems to the public telephone network via Swisscom infrastructure.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Direct peers

• Avectris AG: Swiss IT services provider offering cloud, workplace, and managed services to Swiss SMEs and enterprises. Comparable in service portfolio (cloud, security, UC) and target market within Switzerland.
• isolutions AG: Swiss IT services and Microsoft-focused MSP serving SMEs and mid-market in Switzerland. Highly comparable given shared Microsoft cloud, security, and managed-services orientation for the same Swiss customer segment.
• Netrics AG: Swiss managed IT services and cloud provider headquartered in Switzerland serving SMEs with cloud, security, and workplace services. Directly comparable as a Swiss MSP of similar target market with overlapping Microsoft, security, and managed-services capabilities.
• ITRIS AG: Swiss managed IT services and cloud provider serving SME and enterprise customers with Microsoft-centric services. Comparable as another Swiss MSP competing for the same Microsoft cloud and managed-services workloads.
• BNC AG Business Network Communications: Swiss IT and telecommunications services provider focused on SMEs with cloud, telephony, and security offerings. Closely comparable given overlapping UCaaS, telephony, and managed-IT positioning for Swiss SME clients.

Broad incumbents

• Swisscom AG: Dominant Swiss telecom incumbent offering business cloud, UCaaS (including SIP-Trunking), and managed IT services. Comparable as a broad incumbent that FZ directly partners with for SIP-Trunking but also competes against for SME telephony and cloud contracts.
• ALSO Group: Swiss-headquartered IT distributor and managed services provider operating broadly across Europe. Comparable at the portfolio level given overlapping cloud, security, and UCaaS offerings, though much larger and broader in scope.
• Bechtle AG: Large European IT services and systems integrator with strong presence in Switzerland. Comparable as a broader incumbent offering overlapping cloud, security, and workplace services to a wider customer base including Swiss SMEs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/fz-communication-ag
• Facebookfacebook.com/fzcommunication

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FZ Communication