Heliantis
Héliantis is a privately-held French IT services, telecom operator, and Tier 3 datacenter hosting company in Pau, serving SMEs, enterprises, public administrations, and resellers across the Grand Sud Ouest region with fiber, VoIP, hosting, backup, cybersecurity, and managed services.
- Company typePrivate
- Founded1993
- HeadquartersPau, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Heliantis does
Héliantis is a privately-held French IT services, telecom operator, and datacenter hosting company headquartered in Pau, France, operating since 1993. It serves SMEs (its primary segment), enterprises and industrial firms, public administrations, and a network of resellers and business referrers across the Grand Sud Ouest region (Pau, Bayonne, Tarbes, Auch and surrounding communes). The company functions as an integrated one-stop shop: ARCEP-declared telecom operator (also a RIPE member), managed-services provider, and Tier 3 datacenter operator, with services including fiber internet access (including the proprietary La Fibre Paloise regional fiber network), IP telephony and unified communications (VoIP, mobile, CENTREX, SIP trunking, Microsoft Teams integration via 3CX), cloud hosting (shared, dedicated, private, IaaS, PaaS), externalized backup (h2BackUp, Veeam-powered, French cloud), IT strategy and cybersecurity consulting (with ExpertCyber label and ANSSI-aligned practices), and managed IT services (assistance, outsourcing/staff delegation, infogérance). All core services are delivered from the company's proprietary Tier 3 Datacenter in Pau (operational since January 2015, 99.9% availability SLA, redundant HVAC/UPS/generator, Argon fire suppression, 24/7 video surveillance, biometric access), with GDPR-compliant French-hosted data. Héliantis holds partnership tiers with Microsoft (Silver), Cisco (Gold), Veeam (Silver/Pro), Citrix (Silver), VMware (Enterprise Solution Provider), Dell EMC, 3CX, BlueMind, Olfeo, and Stormshield.
The business model blends recurring subscription revenue (managed hosting, VoIP, mobile, fiber, backup, CollaborationCloud SaaS) with project- and retainer-based professional services (IT integration, infogérance, cybersecurity training, staff delegation). Go-to-market is sales-led, combining direct sales and online quote-request tools with a regional reseller/VAR network and a non-IT business-referrer (apporteurs d'affaires) program. The team numbers 14 people with 24/7 on-call support. Customer concentration is diversified across SME, enterprise, and public-sector segments; named clients include Térega (utilities/energy), CCNEB (public administration), and Avenia (SMB). No external funding rounds, M&A activity, or leadership changes are evidenced in the source material; the company is privately held with no identified parent or institutional investor, governed by Frédéric Pouillanges as administrator.
Heliantis firmographics
Firmographics- Name
- Heliantis
- Legal name
- Héliantis
- Website
- https://heliantis.fr
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Héliantis is a privately-held French IT services, telecom operator, and Tier 3 datacenter hosting company in Pau, serving SMEs, enterprises, public administrations, and resellers across the Grand Sud Ouest region with fiber, VoIP, hosting, backup, cybersecurity, and managed services.
- Ownership category
- akta.pro rank
Where Heliantis is headquartered
LocationHeadquarters
- HQ city
- Pau
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Heliantis business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed Services & Hosting: Recurring subscription-based managed services including Datacenter hosting (shared, dedicated, private), externalized backup, and infrastructure management. Revenue is recurring and contract-based.
- Telecom Operator Services: Revenue from internet access provision (fiber, DSL), IP telephony, mobile plans, and SIP trunking. Includes La Fibre Paloise offerings. Both recurring (subscriptions) and usage-based components.
- Professional Services: IT integration, strategy consulting, cybersecurity training, infogérance (outsourced IT management), and assistance/delegation services. Charged per project or retainer.
- Channel/Reseller Revenue: Revenue generated through resellers and business referrers who distribute Héliantis's SaaS and telecom solutions to end customers in the Grand Sud Ouest.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Backup Exchange Microsoft 365 — per mailbox |
| Usage-based | Monthly | Backup Cloud PC, Servers & Microsoft 365 |
| Subscription | Monthly | Mobile telephony — multiple data tiers |
| Subscription | Monthly | VoIP/Phone system — per extension and site |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Heliantis product offering
Product offeringCore offering
Héliantis operates as a B2B IT services and telecommunications operator delivering managed hosting from its own Tier III datacenter in Pau (cloud/colocation), VoIP and mobile telephony under ARCEP operator licensing, fiber internet access (Net Fibre), managed online backup (h2BackUp), and a proprietary unified-communications SaaS (CollaborationCloud), supplemented by IT strategy, security, and integration services for businesses and public-sector organizations in South-West France.
Product overview
HéLiandis is an IT services company (hébergeur, opérateur telecom, intégrateur) founded in 1993 and headquartered in Pau, France. The portfolio is organized as a platform of complementary services: Net (internet access via fiber and copper, including La Fibre Paloise regional offers), Téléphonie (VoIP and mobile telephony with Teams integration), Sauvegarde (h2BackUp cloud backup powered by Veeam), Hébergement (Tier 3 datacenter with shared/dedicated/private hosting, IaaS, PaaS), Prestations de services (managed IT services, outsourcing, delegation), and Stratégie IT (IT integrator services including cybersecurity training via Olfeo). Products are delivered from their own Tier 3 datacenter in Pau and include the CollaborationCloud SaaS platform.
Differentiator
Problem solved
Functional benefit
Brands
- Net by Héliantis: Internet access and fiber connectivity services, positioning Héliantis as the first fiber operator in the greater southwest region.
- h2BackUp
- CollaborationCloud
Products and services
- CollaborationCloud Hosted unified-communications and collaboration (UCaaS) SaaS platform developed by Héliantis for its B2B customers, integrated with the company's telephony offerings.
- Téléphonie IP (Hosted VoIP / SIP telephony) Hosted business VoIP/SIP telephony service delivered as a Héliantis telecom operator service for SMB, mid-market, and public-sector customers, replacing traditional PABX installations.
- Téléphonie Mobile (Mobile Telephony) Business mobile telephony service sold by Héliantis as a licensed telecom operator for SMB and mid-market customers in South-West France.
- Net (Internet Access / Fibre Pro) Business-grade internet access service (including fiber — "Fibre Pro") delivered by Héliantis to B2B customers as a licensed telecom operator.
- Hébergement (Datacenter Hosting / Tier III Colocation) Datacenter hosting service — colocation and hosted private cloud — delivered from Héliantis's own Tier III certified datacenter in Pau for B2B customers requiring sovereign, regional hosting.
- h2BackUp (Managed Online Backup) Managed online backup service (proprietary to Héliantis) for protecting business data, hosted in Héliantis's Pau datacenter.
- Prestations de services IT (Managed IT Services) Recurring managed-IT service practice covering day-to-day operations, deployment, and support delivered by Héliantis engineers to B2B customers.
- Stratégie IT & Sécurité (IT Strategy and Security Consulting) Project-based IT strategy, security consulting, and integration services for B2B customers (often delivered alongside hosting/telephony deployments).
Quantifiable outcome
- 99.9% Datacenter availability (Tier 3)
- +1 more outcomes
Companies that use Heliantis
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Heliantis technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature8 records
Heliantis partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Partner Silver status. Héliantis integrates with Microsoft ecosystem including Microsoft 365 backup, Microsoft Teams telephony, and Azure/infrastructure solutions.
- 3CXcoreCertified 3CX partner. Héliantis offers 3CX Cloud unified communications solution (VoIP, video conferencing, chat) as a managed service hosted in their Datacenter.
- CiscocoreCisco Gold Partner status. Cisco networking and security equipment integrated into customer solutions.
- VeeamcoreVeeam Silver/Pro Partner. Veeam backup software integrated into Héliantis's h2BackUp externalized backup service for PCs, servers, and Microsoft 365.
- VMwarecoreVMware Enterprise Solution Provider. Virtualization technologies powering Héliantis's Datacenter and hosted infrastructure services.
- CitrixcoreCitrix Silver Partner. Virtualization and digital workspace solutions offered within Héliantis's managed services portfolio.
- Dell EMCcoreDell hardware partner. Dell servers and storage integrated into Datacenter infrastructure and customer solutions.
- BlueMindcoreBlueMind email and collaboration platform partner. Provides open-source mail and groupware solutions as part of the integrated service offering.
- OlfeocoreCybersecurity training partnership. Olfeo's H2 Campus platform used by Héliantis to deliver cybersecurity user awareness and sensitization training to customers. Joint webinars and co-marketing activities.
- StormshieldcoreStormshield firewall and network security partner. French cybersecurity solutions integrated into customer networks for firewall, EDR, VPN protection.
- RIPEcoreHéliantis is a RIPE member. As a telecom operator, Héliantis participates in RIPE (Réseaux IP Européens) for IP address allocation and internet coordination in Europe.
- ANSSIcoreHéliantis follows ANSSI (Agence Nationale de la Sécurité des Systèmes d'Information) recommendations for security architecture and solutions. Aligned with French national cybersecurity standards.
- ARCEPcoreHéliantis is a declared telecom operator registered with ARCEP (Autorité de Régulation des Communications Électroniques, des Postes et de la Distribution de la Presse). Grants official operator status to sell internet and telephony services.
- Cybermalveillance.gouv.fr (ExpertCyber)coreHéliantis holds the ExpertCyber label awarded by Cybermalveillance.gouv.fr, the French national cybersecurity awareness and assistance platform operated by the French government.
Scale indicators6 records
Recent moves5 records
Expansion highlights6 records
Heliantis competitors and assessment
Company assessmentBroad incumbents
- OVHcloud: OVHcloud is the largest French cloud and hosting provider with global datacenters, offering cloud infrastructure, hosting, and SaaS-like services. A broader incumbent providing overlapping hosting and telecom-adjacent services but at vastly larger scale and geographic reach.
- Orange Business Services: Orange Business Services is the enterprise arm of Orange, offering nationwide fiber, cloud, UC, mobile, and managed IT services across France and internationally. A broad incumbent that competes with Héliantis across most product lines.
Direct peers
- Adista: Adista is a French B2B telecom operator and managed-services provider offering fiber, cloud hosting, VoIP, cybersecurity, and IT services — comparable in scope and target customer (French enterprises and public sector) to Héliantis.
- Bretagne Télécom: Bretagne Télécom is a regional French B2B telecom operator and IT managed-services provider, focused on fiber, cloud, VoIP, and managed IT for SMEs and mid-market in western France. Closely mirrors Héliantis's regional-operator, full-stack, ARCEP-licensed business model.
- Hexanet: Hexanet is a French B2B IT services and telecom operator offering cloud, hosting, telephony, connectivity, and managed IT primarily to SMEs and mid-market in northern France — closely analogous regional-operator model to Héliantis.
- Celeste: Celeste is a French B2B fiber operator and cloud-hosting provider with proprietary datacenters and managed-network services across France. Directly comparable to Héliantis in combining fiber infrastructure with managed hosting and IT services for SMEs and enterprises.
- Foliateam: Foliateam is a French operator and integrator providing connectivity, unified communications, cloud, and managed IT services to SMEs, mid-market, and public-sector clients — a near-analog to Héliantis's ARCEP-licensed, full-stack positioning.
- Oceanet Technology (Netwo): Oceanet Technology / Netwo is a French IT services and hosting company providing managed IT, cloud, cybersecurity, and telecom to SMEs in western France. Comparable in target market and full-stack IT services model.
Regional players
- IELO: IELO is a French regional fiber and managed-network operator serving B2B clients in select regions of France. Compares to Héliantis as another regional French telecom operator combining fiber with managed connectivity for SMEs and mid-market.
- K-NET: K-NET is a French regional fiber internet operator focused on underserved and rural areas across multiple regions. Comparable to Héliantis as a regional fiber-first operator, though serving different geographic areas (Lyon, Auvergne, etc.).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Heliantis social profiles
Digital presenceHeliantis compliance and trust
Trust signalCompliance3 records
Heliantis financial estimates
Financial estimateRevenue estimate
Valuation estimate
Heliantis leadership team
Management profileNumber of profiles
Profiles1 record
Heliantis funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Heliantis M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Heliantis
What does Heliantis do?
Héliantis operates as a B2B IT services and telecommunications operator delivering managed hosting from its own Tier III datacenter in Pau (cloud/colocation), VoIP and mobile telephony under ARCEP operator licensing, fiber internet access (Net Fibre), managed online backup (h2BackUp), and a proprietary unified-communications SaaS (CollaborationCloud), supplemented by IT strategy, security, and integration services for businesses and public-sector organizations in South-West France.
Is Heliantis a public or private company?
Heliantis is a private company. It is classified as unknown and is currently operating.
When was Heliantis founded?
Heliantis was founded in 1993. It employs 11 to 50 people.
Where is Heliantis based?
Heliantis is headquartered in Pau, France, in the Europe region.
How does Heliantis make money?
Four revenue lines are on record. Managed Services & Hosting is the primary driver. The others are telecom Operator Services, professional Services and channel/Reseller Revenue.
Who are Heliantis's main competitors?
Broad incumbents on record are OVHcloud and Orange Business Services. Direct peers are Adista, Bretagne Télécom, Hexanet, Celeste, Foliateam and Oceanet Technology (Netwo). Regional players are IELO and K-NET.
Does Heliantis have an API?
No public API is recorded for Heliantis.